Red Box Business Solutions
Red Box Business Solutions is a privately held managed IT services provider founded in 2003, delivering flat-rate managed IT, cybersecurity, multi-cloud, and VoIP services to small and medium-sized businesses across the San Francisco Bay Area and expanding US metros.
- Company typePrivate
- Founded2003
- HeadquartersBrentwood, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Red Box Business Solutions does
Red Box Business Solutions is a privately held managed IT services provider founded in 2003 and headquartered in Brentwood, California. The company delivers a bundled IT services portfolio to small and medium-sized businesses organized around four core pillars: Managed IT Services (24/7 network and endpoint monitoring, help desk, patch management), Cybersecurity Services (enterprise-grade firewalls, endpoint protection, email filtering, vulnerability scanning, and security awareness training), Cloud Services (migration, infrastructure management, backup, and hybrid configurations across AWS, Microsoft Azure, and Google Cloud), and VoIP Services (cloud-based business phone systems). Adjacent offerings include IT Consulting with quarterly vCIO strategy sessions, Data Backup and Disaster Recovery, and Hardware and Software Management. The platform is built on multi-cloud architecture with certified engineering depth (AWS Solutions Architect, Microsoft Azure, CISSP) and proprietary service methodologies such as IT HealthCheck and Cloud Readiness Assessment.
The business model is anchored in flat-rate monthly recurring managed services contracts billed to SMB clients in Contra Costa County and the broader San Francisco Bay Area, with selective expansion into other US metros via offices in Pleasanton, San Diego, Plano, Mesa, Atlanta, and Charlotte. Go-to-market is sales-led and consultative, leveraging free 30-minute strategy sessions, content marketing through an educational blog, location-specific SEO across 150+ community landing pages, and email/newsletter nurture; pricing is quote-based and not publicly disclosed, though migration projects are typically quoted at $5,000-$25,000 and monthly managed services are positioned at flat-rate subscription billing. The company targets a primary segment of SMBs across vertical specializations in healthcare (HIPAA), legal, automotive retail, manufacturing, real estate, and professional services, and claims a 98% first-call resolution rate and 20-30% total IT cost savings relative to break-fix alternatives.
Red Box has operated continuously for over 20 years under co-founders Brett and Seana Fippin with no disclosed external funding, no parent company, and no M&A activity in the available record. Strategic positioning emphasizes local on-site engineering presence, predictable flat-rate billing without surprise invoices, guaranteed response times, and an integrated partner ecosystem spanning the three major hyperscalers (AWS, Azure, Google Cloud) and THE 20 ELITE business association. Named enterprise-grade client evidence is limited and skewed toward SMB and mid-market deals, though a multi-dealership automotive retail client (18 locations) and a 5-year construction-sector engagement indicate retention capability outside the smallest SMB tier.
Red Box Business Solutions firmographics
Firmographics- Name
- Red Box Business Solutions
- Legal name
- Red Box Business Solution
- Website
- https://getredbox.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Red Box Business Solutions is a privately held managed IT services provider founded in 2003, delivering flat-rate managed IT, cybersecurity, multi-cloud, and VoIP services to small and medium-sized businesses across the San Francisco Bay Area and expanding US metros.
- Ownership category
- akta.pro rank
Red Box Business Solutions industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (5415), Custom Computer Programming Services (541511), Telephone Call Centers (56142)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- Service Desk & ITSM Outsourcing (BPAEAMAF), Service Desk & Help Desk Services (BPAEAJAA), Backup & DR Software Implementation & Managed Platforms (BPAEALAI), ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)
Keywords
Where Red Box Business Solutions is headquartered
LocationHeadquarters
- HQ city
- Brentwood
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
Red Box Business Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Monthly subscription-based managed IT services covering 24/7 monitoring, help desk support, security management, patch management, and system maintenance. Offered as flat-rate pricing with no surprise invoices.
- Cloud Services: Cloud migration, cloud infrastructure management, and cloud optimization services. Includes Azure, AWS, and Google Cloud implementations with ongoing managed cloud care.
- VoIP Services: Voice over IP phone systems and business communication solutions with over 20 years of experience in providing business communication solutions.
- Cybersecurity Services: Security solutions including enterprise-grade firewalls, endpoint protection, email filtering, and security assessments for SMBs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services - Flat-rate monthly subscription |
| Subscription | Monthly | Managed Cloud Care - Post-migration cloud support |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Red Box Business Solutions product offering
Product offeringCore offering
Red Box Business Solutions provides outsourced managed IT services for small and medium-sized businesses, built around four core pillars: Managed IT Services (24/7 network monitoring, help desk, patch management, and system maintenance), Cybersecurity Services (firewalls, endpoint protection, email filtering, and security training), Cloud Services (migration, infrastructure management, and optimization on Azure, AWS, and Google Cloud), and VoIP Services (cloud-based business phone systems). The offering is delivered through flat-rate monthly subscriptions and is complemented by IT consulting, data backup and disaster recovery, and hardware/software management.
Product overview
Red Box Business Solutions offers a unified managed IT services portfolio centered around four core service pillars: Managed IT Services (providing 24/7 monitoring, help desk support, and security management), Cybersecurity Services (offering enterprise-grade firewalls, endpoint protection, and security training), Cloud Services (encompassing cloud migration, infrastructure management, and hybrid cloud solutions for Azure, AWS, and Google Cloud platforms), and VoIP Services (delivering scalable business phone systems). These core services are complemented by IT Consulting with strategic vCIO sessions, Data Backup and Disaster Recovery solutions, and Hardware and Software Management. The company operates as a single unified offering rather than a modular platform, providing comprehensive IT support for SMBs across various industries including healthcare, legal, automotive retail, education, and professional services.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive outsourced IT management providing 24/7 network and endpoint monitoring, help desk support, security management, patch management, and ongoing system maintenance for small and medium-sized businesses.
- Cybersecurity Services Security solutions including enterprise-grade firewalls, endpoint protection, email filtering, vulnerability scanning, and security awareness training designed to protect SMBs from cyber threats and meet compliance requirements.
- Cloud Services Cloud computing solutions covering cloud migration, cloud infrastructure management, cloud backup, and hybrid cloud configurations, with platform expertise across Microsoft Azure, AWS, and Google Cloud.
- VoIP Services Voice over IP phone systems and cloud-based business communication solutions providing scalable, affordable business phone systems for SMBs in Contra Costa County and beyond.
- IT Consulting IT governance and business technology consulting including strategic vCIO sessions and quarterly technology roadmap reviews that align IT strategy with business goals.
- Data Backup and Disaster Recovery Cloud backup solutions and disaster recovery services with automated backups, geographic redundancy, and tested restoration processes to ensure business continuity.
- Hardware and Software Management Management of business hardware and software licensing to ensure optimal performance and cost efficiency across the customer's IT estate.
Quantifiable outcome
- Most issues get a response within 15 minutes, with many problems resolved remotely within the first hour
- +3 more outcomes
Companies that use Red Box Business Solutions
Customer profileNamed customers2 records
Segments6 records
Ideal customer profiles2 records
Red Box Business Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Red Box Business Solutions partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Microsoft AzurecoreOfficial Microsoft Azure partner providing cloud migration and managed cloud services. Certified engineers hold Microsoft Azure credentials and provide Azure workload optimization and application deployments.
- AWS (Amazon Web Services)coreOfficial AWS partner with certified AWS Solutions Architect professionals. Provides AWS workload optimization and cloud infrastructure management services.
- Google CloudcoreOfficial Google Cloud partner providing cloud migration and managed cloud services. Team includes certified professionals for Google Cloud platform deployments.
- THE 20 ELITEminorProud member of THE 20 ELITE, a networking or business association group. Represents membership in a business community rather than a technology or go-to-market partnership.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Red Box Business Solutions competitors and assessment
Company assessmentBroad incumbents
- RingCentral: RingCentral is a leading UCaaS/VoIP provider whose products Red Box resells and supports; representative of the broader product competition Red Box faces in its VoIP service line.
- ITsavvy: ITsavvy is a larger, broader IT solutions distributor and managed services provider with national reach across hardware, cloud, and managed IT—overlapping with Red Box's offerings but at significantly greater scale and product breadth.
Direct peers
- Affigent: Affigent (an Akima company) provides managed IT services, cloud, and cybersecurity to federal and commercial mid-market clients—overlapping Red Box's cybersecurity and managed cloud capabilities.
- Ntiva: Ntiva is a managed IT services and cloud provider serving SMBs and mid-market clients across multiple US regions with subscription-based managed IT, cybersecurity, and cloud offerings—directly comparable in service mix, customer segment, and delivery model to Red Box.
- Corsica Technologies: Corsica Technologies delivers managed IT, cybersecurity, and compliance services to SMBs across multiple US regions—comparable in service mix, customer type, and compliance-led positioning.
- Structured Communication Systems: Structured is a managed IT, cloud, and unified communications provider serving SMB and mid-market clients in the western US—closely matching Red Box's service portfolio and Bay Area footprint.
- Dataprise: Dataprise is a multi-location managed IT services provider offering 24/7 help desk, cloud, cybersecurity, and backup/DR to mid-market clients—closely aligned with Red Box's portfolio and customer profile.
- Nexus IT: Nexus IT is a regional managed IT services provider serving SMBs with help desk, cloud, and cybersecurity—comparable in customer segment and service stack to Red Box.
- MainSpring: MainSpring is a regional managed IT services and cloud provider targeting SMBs with vCIO, cybersecurity, and cloud services—comparable in service stack and customer profile to Red Box.
Regional players
- Advantage Technologies: Advantage Technologies is a US-based managed IT and cloud services provider serving SMBs—comparable in service mix and customer profile though operating in different geographies than Red Box.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Red Box Business Solutions social profiles
Digital presenceRed Box Business Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Red Box Business Solutions leadership team
Management profileNumber of profiles
Profiles2 records
Red Box Business Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Red Box Business Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Red Box Business Solutions
What does Red Box Business Solutions do?
Red Box Business Solutions provides outsourced managed IT services for small and medium-sized businesses, built around four core pillars: Managed IT Services (24/7 network monitoring, help desk, patch management, and system maintenance), Cybersecurity Services (firewalls, endpoint protection, email filtering, and security training), Cloud Services (migration, infrastructure management, and optimization on Azure, AWS, and Google Cloud), and VoIP Services (cloud-based business phone systems). The offering is delivered through flat-rate monthly subscriptions and is complemented by IT consulting, data backup and disaster recovery, and hardware/software management.
Is Red Box Business Solutions a public or private company?
Red Box Business Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Red Box Business Solutions founded?
Red Box Business Solutions was founded in 2003. It employs 101 to 250 people.
Where is Red Box Business Solutions based?
Red Box Business Solutions is headquartered in Brentwood, United States, in the North America region.
How does Red Box Business Solutions make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are cloud Services, voIP Services and cybersecurity Services.
Who are Red Box Business Solutions's main competitors?
Broad incumbents on record are RingCentral and ITsavvy. Direct peers are Affigent, Ntiva, Corsica Technologies, Structured Communication Systems, Dataprise, Nexus IT and MainSpring. Advantage Technologies is listed as a regional player.
Does Red Box Business Solutions have an API?
No public API is recorded for Red Box Business Solutions.
What industry is Red Box Business Solutions in?
Red Box Business Solutions's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEAMAF, Service Desk & ITSM Outsourcing. Its NAICS code is 5415 and its SIC code is 7370.