Trüpp

What Trüpp does

Trüpp (legal name: Trupp HR, Inc.) is a women-owned HR outsourcing, consulting, and training firm founded in 2011 by Jean Roque and headquartered in Vancouver, Washington, serving the Portland metro and broader U.S. market. The firm delivers human resources services to both small and mid-sized businesses and larger enterprises, with stated specialization in multi-state HR compliance. Trüpp holds Women Business Enterprise (WBE) certification alongside SHRM and HRCI provider credentials that authorize distribution of continuing-education content.

The company's service portfolio spans five primary lines: HR Outsourcing (managed services), online training/eLearning delivered through an integrated Learning Management System, an Employee Handbook subscription product, professional consulting, and project-based HR work. The technology stack includes a web-based HR service delivery platform, an LMS migrated from LearnUpon to Articulate Reach, Stiira leave-management software, HubSpot CRM, Stripe payments, and a WooCommerce storefront. Proprietary content offerings include the Pulse Employee Survey product and structured learning paths such as RESPECT and EQUIP.

Trüpp monetizes through a mix of recurring subscriptions (eLearning per-learner pricing, handbook subscriptions), managed-services outsourcing contracts (HR, benefits, leave administration), project-based consulting fees, and one-off HR project engagements. Customer evidence spans creative agencies, public-sector entities, pharmaceutical companies, and security services providers. The firm has been recognized on the Portland Business Journal Fastest-Growing Companies list across multiple years and achieved HIPAA compliance certification in 2023, renewed in 2024, supporting expansion into healthcare-vertical accounts. Operations remain bootstrapped with no external funding disclosed and headcount in the 11–50 employee band.

Name

Trüpp

Legal name

Trupp HR, Inc.

Website

https://trupphr.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Trüpp (Trupp HR, Inc.) is a women-owned HR outsourcing, consulting, and training firm serving SMB and mid-market clients across multiple U.S. states via managed services, eLearning subscriptions, and handbook products.

Ownership category

akta.pro rank

Product category

Human Resources Outsourcing & Compliance Services

NAICS

Human Resources Consulting Services (541612), Professional Employer Organizations (561330), Business Support Services (5614)

SIC

Services-Management Consulting Services (8742), Services-Help Supply Services (7363), Services-Management Services (8741), Services-Prepackaged Software (7372)

akta.pro primary industry

Comprehensive HRO (Multi-Process HR Outsourcing) (BPACAKAA)

akta.pro secondary industries

HR Compliance & Policy Administration Outsourcing (incl. regulatory reporting) (BPACAKAK), HR Operations Administration (HRIS Admin, Records, Employee Data Mgmt) (BPACAKAC), Compensation & Performance Administration Outsourcing (annual cycles, merit, reviews) (BPACAKAL), HR Policy, Forms & Case Management (Ticketing/Workflows) (BPAAAIAJ)

Keywords

• HR outsourcing services
• Leave administration outsourcing
• Compensation consulting
• Workplace harassment training
• HR compliance consulting

Headquarters

HQ city

Portland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. HR Outsourcing Services: Comprehensive HR services outsourcing where Trüpp operates as an extension of client teams, addressing policies, compliance, leave administration, employee relations, onboarding, and training. Delivered through dedicated account teams with regular service reviews.
2. Online Training and eLearning: Self-paced online courses sold per-learner with volume discounts. Includes workplace harassment prevention, manager training, compliance courses, and respectful workplace training. SCORM packages available for LMS deployment.
3. Employee Handbook Subscription: Subscription service keeping employee handbooks continuously up to date with regulatory changes. Provides ongoing compliance maintenance for client policy documents.
4. Consulting Services: A la carte HR consulting services including HR consulting, compensation consulting, HR compliance consulting, and workplace investigations offered as project-based or hourly engagements.
5. HR Projects: One-time project services including custom employee handbooks, pay equity analysis, audits, and ADA/religious accommodation consulting.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

Trüpp provides outsourced HR department services covering policies, compliance, leave administration, benefits administration, employee relations, onboarding, and training, supported by dedicated senior HR specialists using a four-stage Discover–Onboard–Integrate–Maintain process. It also sells project-based HR consulting (compensation, compliance, workplace investigations), subscription-based employee handbooks, and an eLearning catalog (manager training, harassment prevention, civility, diversity & inclusion, FMLA/CFRA, workplace investigation certification) delivered through the Articulate Reach LMS and distributed via its own online store and the OpenSesame marketplace.

Product overview

Trüpp (Trupp HR) is an HR services company offering a unified platform combining HR outsourcing services with an eLearning training platform. The core offering consists of HR Services Outsourcing (comprehensive HR department services), Leave Administration Outsourcing (FMLA, ADA, state leave compliance via Stiira software), Benefits Administration Outsourcing, and Employee Relations Outsourcing. These are complemented by consulting services (HR Consulting, Compensation Consulting, HR Compliance Consulting, Workplace Investigations) and HR products (Employee Handbooks, Pay Equity Analysis, Audits). The eLearning platform delivers manager training (Manager Series with EQUIP, HIRE, PERFORM, RESPECT learning paths), respectful workplace training (harassment prevention, civility, diversity & inclusion), and workplace investigation certification. Small Business Solutions provide plug-and-play HR team access, while Large Business Solutions offer scalable multi-state support. All training courses offer SHRM and HRCI continuing education credits.

Differentiator

Problem solved

Functional benefit

Products and services

• HR Services Outsourcing Comprehensive outsourced HR department service covering policies, compliance, employee relations, onboarding, and training, delivered through dedicated senior HR specialists using a Discover–Onboard–Integrate–Maintain methodology. Intended for small and large businesses that need full HR coverage without adding internal headcount.
• Leave Administration Outsourcing Outsourced leave management covering FMLA, CFRA, ADA, and state/local leave compliance, with 4-hour SLA on leave requests and 24/7 employee self-service via the Stiira portal. Targets organizations needing scalable multi-state leave compliance.
• Benefits Administration Outsourcing Outsourced benefits management handling ongoing benefits administration and the open enrollment process, intended for organizations seeking to offload benefits administration workload.
• Employee Relations Outsourcing Outsourced employee relations support providing rapid, documented case management and expert navigation of risk and compliance, scalable for fluctuating caseloads and adaptable to changing workplace dynamics.
• ADA Accommodation Services Outsourced ADA accommodation and religious accommodation consulting to help employers manage accommodation requests and compliance risk.
• HR Consulting Strategic HR consulting advisory service to help organizations navigate workforce challenges, delivered as a la carte or hourly engagements.
• Compensation Consulting Senior-level compensation consulting that aligns pay practices with business goals, designed for compliance, scalability, and cost control; includes compensation surveys.
• HR Compliance Consulting A la carte HR compliance and employment-law consulting covering HR policies and regulatory compliance.
• Workplace Investigations Neutral third-party workplace investigations and EEO complaint handling, offered as project-based or hourly engagements.
• Employee Handbooks (Custom) Custom employee handbook development service producing tailored policy documents for client organizations.
• Employee Handbook Subscription Recurring subscription service that keeps client employee handbooks continuously up to date with federal, state, and local regulatory changes.
• Pay Equity Analysis One-time pay equity assessment service helping organizations comply with equal-pay legislation through analysis of compensation practices.
• HR Audits Project-based HR audits reviewing client HR practices, policies, and compliance posture.
• Online Respectful Workplace Training Online interactive training covering workplace harassment prevention, civility, diversity & inclusion, and supervisor/manager versions, with state-specific compliance for CA, CT, DE, IL, ME, NY, WA and other jurisdictions; SHRM and HRCI continuing education credit available.
• Online Manager Training Series Online manager and supervisor training delivered via EQUIP, HIRE, PERFORM, and RESPECT learning paths plus an FMLA/CFRA for Managers course, targeting new and experienced people leaders.
• Workplace Investigation Certification Program Certification program training HR professionals to conduct effective workplace investigations, offered through the eLearning catalog with SHRM/HRCI continuing education credit.
• Pulse Employee Survey Employee engagement survey product designed to measure workforce engagement and satisfaction while identifying factors impacting organizational performance.

Quantifiable outcome

• 4-hour SLA response time for leave requests
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• OpenSesamecoreChannel Partner/ Reseller/ Distributor · 1 September 2020Trüpp's eLearning courses are distributed through OpenSesame's eLearning catalog, extending market reach to their platform's user base. The partnership was announced in September 2020, providing broader accessibility to Trüpp's modern, engaging HR training curriculum.
• StiiracoreTechnology or IntegrationLeave management software provider powering Trüpp's Leave Administration Outsourcing service. The Stiira platform provides the technological backbone for employee self-service portals, leave tracking, and case management functionality.
• Articulate ReachcoreTechnology or IntegrationLearning management system (LMS) platform used to deliver Trüpp's online training content and certifications. Migrated from prior LearnUpon platform to Articulate Reach.

Scale indicators3 records

Recent moves16 records

Expansion highlights6 records

Direct peers

• Engage PEO: PEO delivering HR, benefits, payroll, and risk management solutions to mid-market and SMB employers. Comparable to Trüpp's outsourcing model and target customer segment.
• Namely: Mid-market HR platform combining HRIS, payroll, benefits, and compliance tools. Comparable to Trüpp's HR outsourcing model for mid-sized employers, though more technology-led.
• TriNet: PEO offering HR outsourcing, benefits, payroll, and risk management to small and mid-sized businesses. Competes head-to-head with Trüpp for SMB HR outsourcing engagements.
• Insperity: National PEO providing HR outsourcing, benefits administration, payroll, and compliance services to SMBs and mid-market companies. Directly comparable to Trüpp's HRO/leave/benefits offerings at significantly larger scale.
• Justworks: PEO providing payroll, benefits, HR compliance, and HR advisory to SMBs through a tech-enabled platform. Comparable to Trüpp's tech-enabled HR outsourcing model, with broader national reach.
• Sequoia One: PEO providing HR outsourcing, payroll, benefits, and compliance for SMB and mid-market companies. Directly comparable business model to Trüpp's comprehensive HRO.

Broad incumbents

• Paychex PEO: Paychex's PEO/HR outsourcing services for SMBs, bundled with payroll and benefits. Overlaps with Trüpp's HRO/benefits offerings as part of a broader payroll-led portfolio.
• ADP TotalSource: ADP's PEO division offering HR outsourcing, benefits, payroll, and compliance at national scale. Competes with Trüpp in the broader HRO market but as part of ADP's full HR/payroll suite.

Emerging players

• BambooHR: HRIS platform for SMBs with employee records, onboarding, performance, and eLearning integrations. Adjacent to Trüpp's HR outsourcing and training offerings, focused on software rather than managed services.
• PeopleStrategy: HR outsourcing and HRIS provider for SMB and mid-market employers, bundling payroll, benefits, and HR technology. Comparable to Trüpp's integrated HRO + tech-enabled delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/trupphr
• Facebookfacebook.com/trupphr
• LinkedInlinkedin.com/company/trupp-hr-inc-

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Trüpp