XPDEL
XPDEL is a bootstrapped, privately-held 3PL provider offering eCommerce fulfillment, transportation management, returns processing, managed labor, and customer support to direct-to-consumer and multichannel retail brands. It operates 20+ fulfillment centers across North America with additional operations in India and Amsterdam, powered by proprietary WMS, TMS, and OMS platforms.
- Company typePrivate
- Founded2018
- HeadquartersWestlake Village, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What XPDEL does
XPDEL is a privately-held, bootstrapped third-party logistics (3PL) provider founded in 2018 that delivers eCommerce fulfillment, transportation management, returns processing, managed labor, and outsourced customer support for direct-to-consumer and multichannel retail brands. The company operates a network of 20+ fulfillment centers totaling 4M+ sq. ft. across North America (United States and Canada), with additional operations in India (Delhi NCR, Mumbai, Bengaluru) via wholly-owned subsidiary Advatix APAC Logistics Pvt. Ltd., and a presence in Amsterdam serving Europe. Its technology stack comprises three proprietary platforms — a Warehouse Management System (WMS), Transportation Management System (TMS), and Order Management System (OMS) — integrated through proprietary fulfillment routing and inventory placement algorithms, with the OMS connected to 25+ eCommerce platforms, marketplaces, and enterprise ERP/CRM systems.
Revenue is generated primarily through usage-based fees for pick-and-pack, storage (per pallet or cubic foot), and per-return processing, augmented by managed-service revenue from transportation, labor, and customer support engagements. Pricing is quote-based and varies by volume, facility location, and service mix, with monthly billing. The go-to-market motion combines direct enterprise sales for mid-market and enterprise accounts with channel-driven acquisition via integrations listed on Shopify, Amazon, Walmart, Magento, BigCommerce, and other platform marketplaces. XPDEL serves verticals including food and beverage, health/wellness/beauty, fashion/apparel, electronics, home furnishing, and rental/subscription commerce, with named customers such as Else Nutrition, Equilibria, PUFFCO, and 3 Sprouts.
The company is a portfolio company under Growth Catalyst Group (GCG), a supply chain technology investor, with Manish Kapoor as Founder and Global CEO, Nikki Boone as President, and Sai Kotha (formerly an Amazon Director overseeing the largest US region and Amazon Robotic fulfillment in Europe) as Senior Vice President of Operations. As of April 2025, XPDEL disclosed $5.2M in ARR and a $15.6M valuation, positioning itself as a capital-efficient, profitable 3PL operating without external venture capital funding.
XPDEL firmographics
Firmographics- Name
- XPDEL
- Legal name
- Xpdel
- Website
- https://xpdel.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- XPDEL is a bootstrapped, privately-held 3PL provider offering eCommerce fulfillment, transportation management, returns processing, managed labor, and customer support to direct-to-consumer and multichannel retail brands. It operates 20+ fulfillment centers across North America with additional operations in India and Amsterdam, powered by proprietary WMS, TMS, and OMS platforms.
- Ownership category
- akta.pro rank
XPDEL industry classification
Industry- Product category
- Third-Party Logistics (3PL) and eCommerce Fulfillment
- NAICS
- Freight Transportation Arrangement (4885), Freight Transportation Arrangement (488510), Couriers and Express Delivery Services (492110)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731), Trucking & Courier Services (No Air) (4210)
- akta.pro primary industry
- Marketplace & DTC Fulfillment (Seller/Brand Fulfillment) (TLAIADAA)
- akta.pro secondary industries
- E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns) (TLAIAAAD), E-commerce & Fulfillment Warehousing (Dedicated/Shared) (TLAIACAJ), Reverse Logistics: Refurbishment, Recommerce & Secondary Market Prep (TLAIADAF), Managed Transportation Services (MTS) / Outsourced TMS Operations (TLAIAEAB), Third-Party Logistics (3PL) Fulfillment Providers (CRAFAMAA)
Keywords
Where XPDEL is headquartered
LocationHeadquarters
- HQ city
- Westlake Village
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
XPDEL business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Fulfillment and Logistics Services: Core revenue stream from eCommerce fulfillment services including storage, pick-and-pack, and shipping. Revenue is generated on a per-order or per-unit basis depending on volume and service requirements. This is the primary revenue driver for XPDEL as a 3PL provider.
- Returns Management: Reverse logistics services including returns processing, inspection, restocking, and disposition. Revenue is typically charged per return processed.
- Managed Transportation: Transportation management services including carrier management, freight optimization, and last-mile delivery orchestration. Can be bundled with fulfillment or sold as standalone service.
- Managed Labor Solutions: Staffing and labor management services for warehouse operations, providing clients with flexible workforce capacity without direct employment liability.
- Customer Support Services: Outsourced customer service for eCommerce brands including order inquiries, returns support, and customer communications.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Monthly | Custom pricing based on volume and service requirements |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels3 records
XPDEL product offering
Product offeringCore offering
XPDEL operates as a technology-enabled third-party logistics (3PL) provider that runs pick-pack-ship fulfillment, multi-carrier shipping, returns management, managed warehouse labor, customer support, and cross-border de minimis shipping for eCommerce and direct-to-consumer brands. The offering is delivered through a network of 20+ fulfillment centers covering more than 4M sq. ft. across North America, supported by a proprietary WMS, TMS, and OMS platform integrated with 25+ eCommerce, marketplace, and ERP systems.
Product overview
XPDEL is a technology-powered 3PL (third-party logistics) company offering an integrated platform of fulfillment and logistics services. The core offering consists of Fulfillment Services, Logistics, and Returns Management, supported by proprietary technology systems including the Warehouse Management System (WMS), Order Management System (OMS), and Transport Management System (TMS). Additional value-added services include Managed Labor Solutions, CX Mission Center for customer support, Managed Transportation, and Section 321 De Minimis service for cross-border duty-free shipping. The platform provides real-time dashboards and business insights for operational visibility. XPDEL operates a network of fulfillment centers across North America (20+ facilities with over 4M sq. ft.), India, and Amsterdam.
Differentiator
Problem solved
Functional benefit
Products and services
- Fulfillment Services Core pick-pack-ship fulfillment service for eCommerce and D2C brands, including receiving, put-away, picking, packing, shipping, inventory management, and real-time tracking and analytics across XPDEL's distributed fulfillment network. Designed for online retail brands selling through owned stores and marketplaces that need scalable outsourced fulfillment with multi-channel support.
- Logistics Transportation and delivery management service covering multi-carrier shipping (UPS, DHL, FedEx, USPS, regional carriers), last-mile delivery, and carrier integration with rate and route optimization for cost and delivery speed. Targeted at eCommerce brands needing end-to-end shipping orchestration as part of their fulfillment engagement.
- Returns Management Reverse logistics service handling customer returns with options for home pickup or drop-off, inspection, restocking, and disposition. Priced per return processed and integrated with the same OMS that handles forward fulfillment, for eCommerce brands seeking to offload returns operations.
- Managed Labor Solutions Dedicated warehouse workforce deployment service covering recruiting, training, supervision, and KPI tracking, allowing clients to flex warehouse capacity without direct employment liability. Targeted at brands and 3PL operators needing flexible staffing for warehouse operations.
- CX Mission Center (Customer Support) 24/7 outsourced customer experience management for eCommerce brands, including dedicated account managers, live order tracking visibility, and multi-channel customer communication (order inquiries, returns support). Designed for D2C brands seeking a single outsourced partner for fulfillment plus customer service.
- Managed Transportation End-to-end managed transportation service including private fleet operations and carrier optimization across XPDEL's multi-carrier network. Can be bundled with fulfillment or sold as a standalone service to brands needing transportation management without full fulfillment outsourcing.
- Section 321 De Minimis Service Cross-border shipping solution that leverages XPDEL's Canadian fulfillment centers to enable duty-free imports into the US up to $800 per shipment under Section 321 de minimis rules. Targeted at cross-border eCommerce sellers seeking to optimize landed cost and delivery times.
Quantifiable outcome
- 98% on-time delivery rate
- +5 more outcomes
Companies that use XPDEL
Customer profileNamed customers4 records
Segments7 records
Ideal customer profiles3 records
XPDEL technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration44 records
AI capability3 records
Feature4 records
XPDEL partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core.
- ShopifycoreeCommerce platform integration enabling Shopify merchants to connect their stores with XPDEL's fulfillment network for automated order processing, inventory sync, and shipping label generation.
- AmazoncoreMarketplace integration allowing sellers to fulfill Amazon orders through XPDEL's warehouse network with Buy Shipping API integration for carrier label generation.
- WalmartcoreWalmart Marketplace integration enabling sellers to manage Walmart orders through XPDEL's fulfillment services.
- Magento (Adobe Commerce)coreEnterprise eCommerce platform integration for Magento merchants to connect stores with XPDEL's fulfillment network.
- WooCommercecoreWordPress eCommerce plugin integration enabling WooCommerce store owners to use XPDEL for order fulfillment.
- BigCommercecoreSaaS eCommerce platform integration connecting BigCommerce merchants with XPDEL's fulfillment services.
- eBaycoreMarketplace integration for eBay sellers to fulfill orders through XPDEL's warehouse network.
- NetSuite (Oracle)coreOracle NetSuite ERP integration enabling real-time inventory sync and order management between NetSuite and XPDEL's fulfillment system.
- Microsoft DynamicscoreMicrosoft Dynamics 365 ERP integration for inventory and order management synchronization.
- SAPcoreSAP ERP integration enabling large enterprise clients to connect their SAP systems with XPDEL's fulfillment operations.
- SalesforcecoreSalesforce Commerce Cloud and CRM integration for unified customer and order data across systems.
- UPScorePrimary shipping carrier partnership for domestic and international package delivery with negotiated rates and API integration for label generation.
- DHL ExpresscoreInternational shipping carrier partnership for global package delivery with customs clearance support.
- FedExcoreShipping carrier partnership for domestic and international delivery with negotiated rates and API integration.
- USPScoreUnited States Postal Service partnership for cost-effective small package and media mail delivery.
Scale indicators9 records
Recent moves9 records
Expansion highlights5 records
XPDEL competitors and assessment
Company assessmentDirect peers
- ShipBob: ShipBob is a leading eCommerce 3PL with a similar distributed US fulfillment network, proprietary WMS/OMS technology, deep Shopify/Amazon integrations, and a mid-market/enterprise DTC brand customer base—directly comparable in product offering, target customer, and operating model.
- ShipMonk: ShipMonk operates a multi-node US fulfillment network with proprietary OMS technology and broad eCommerce platform integrations, serving SMB and mid-market DTC brands with pick/pack, returns, and subscription support—a near-direct competitor on product and customer.
- Red Stag Fulfillment: Red Stag is a US-based eCommerce 3PL specializing in large, heavy, and high-value goods with distributed fulfillment centers and accuracy guarantees—directly overlapping with XPDEL's eCommerce fulfillment offering, particularly in electronics and home furnishing verticals.
- Deliverr: Deliverr (now part of Shopify) is an eCommerce-focused 3PL with marketplace fulfillment capabilities (Walmart, eBay, Amazon) and a tech-driven platform for DTC sellers—closely comparable on marketplace/DTC fulfillment, integrations, and target customer.
- Radial: Radial is an omnichannel eCommerce fulfillment provider offering distributed fulfillment, returns, and customer care services to enterprise brands—comparable in product suite (fulfillment, returns, CX) and enterprise/mid-market customer focus.
- Flexe: Flexe operates a tech-driven network of warehouse and fulfillment capacity for retailers and 3PLs, with software-led orchestration—comparable in technology-forward approach to eCommerce fulfillment and complementary in operating model.
Broad incumbents
- Amazon FBA (Fulfillment by Amazon): Amazon FBA is the dominant eCommerce fulfillment service globally; while it operates at vastly greater scale and primarily serves Amazon's own marketplace, it is the benchmark competitor for any DTC/marketplace 3PL and competes for sellers evaluating outsourced fulfillment.
- FedEx Supply Chain: FedEx Supply Chain is the contract logistics arm of FedEx, offering warehousing, fulfillment, and returns services across North America—an incumbent competitor with broader logistics scope and greater scale than XPDEL.
- UPS Supply Chain Solutions: UPS Supply Chain Solutions provides contract logistics, distribution, and fulfillment as part of UPS's broader portfolio—an established, multi-service incumbent competing for enterprise fulfillment contracts.
- DHL Supply Chain: DHL Supply Chain is a global contract logistics leader offering warehousing, eCommerce fulfillment, and returns management at significantly larger scale—comparable on service lines and enterprise customer segments.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
XPDEL social profiles
Digital presenceXPDEL compliance and trust
Trust signalCompliance13 records
XPDEL financial estimates
Financial estimateRevenue estimate
Valuation estimate
XPDEL leadership team
Management profileNumber of profiles
Profiles7 records
XPDEL subsidiaries and ownership
Company hierarchySubsidiaries1 record
XPDEL funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
XPDEL M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about XPDEL
What does XPDEL do?
XPDEL operates as a technology-enabled third-party logistics (3PL) provider that runs pick-pack-ship fulfillment, multi-carrier shipping, returns management, managed warehouse labor, customer support, and cross-border de minimis shipping for eCommerce and direct-to-consumer brands. The offering is delivered through a network of 20+ fulfillment centers covering more than 4M sq. ft. across North America, supported by a proprietary WMS, TMS, and OMS platform integrated with 25+ eCommerce, marketplace, and ERP systems.
Is XPDEL a public or private company?
XPDEL is a private company. It is classified as corporate owned and is currently operating.
When was XPDEL founded?
XPDEL was founded in 2018. It employs 101 to 250 people.
Where is XPDEL based?
XPDEL is headquartered in Westlake Village, United States, in the North America region.
How does XPDEL make money?
Five revenue lines are on record. Fulfillment and Logistics Services are the primary driver. The others are returns Management, managed Transportation, managed Labor Solutions and customer Support Services.
Who are XPDEL's main competitors?
Direct peers on record are ShipBob, ShipMonk, Red Stag Fulfillment, Deliverr, Radial and Flexe. Broad incumbents are Amazon FBA (Fulfillment by Amazon), FedEx Supply Chain, UPS Supply Chain Solutions and DHL Supply Chain.
Does XPDEL have an API?
No public API is recorded for XPDEL.
What industry is XPDEL in?
XPDEL's product category is Third-Party Logistics (3PL) and eCommerce Fulfillment. Its primary akta.pro industry code is TLAIADAA, Marketplace & DTC Fulfillment (Seller/Brand Fulfillment), with a secondary code of TLAIAAAD, E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns). Its NAICS code is 4885 and its SIC code is 4731.