ChiroTouch

What ChiroTouch does

ChiroTouch, founded in 1999 and headquartered in San Diego, California, is the dominant vertical EHR and practice management platform purpose-built for chiropractors in the United States. The platform is sold in two primary editions — ChiroTouch Core for cash-based practices and ChiroTouch Advanced for insurance-billing practices — and unifies scheduling, charting, billing, patient engagement, intake, reporting, and (as of 2025–2026) embedded payments and AI into a single cloud-based system. The company is the legal entity Integrated Practice Solutions, Inc., operates as a DBA under parent company PracticeTek since a 2023 consolidation, and serves over 12,500 chiropractic practices across the United States representing more than 36,000 providers, with 25+ years of category presence. The legal structure is a private Delaware/California-incorporated corporation backed by Waud Capital Partners (lead investor 2017) and K1 Investment Management (2014).

The product portfolio centers on the ChiroTouch practice management software with add-on modules for payments (CT Pay, launched May 2026), patient engagement (CT Engage), digital intake (CT InForms), insurance eligibility verification (CT Verify), and clearinghouse-integrated claims submission (CT ProClear with Trizetto; CT MaxClear with Change Healthcare). The strategic centerpiece is Rheo, an AI assistant launched in August 2025 that uses speech recognition and large language models to capture and structure SOAP notes in real time, perform natural-language scheduling, and (via Compliance Scan, December 2025) cross-check documentation against billing codes for audit risk. Rheo is built on top of Anthropic Claude models hosted on AWS and is trained on ChiroTouch's proprietary dataset of 160+ million patient encounters and 500+ insurance-compliant chiropractic macros. Integration partnerships with Fullscript (supplements/labs, March 2026) and Aloha (patient engagement and Charlie AI 24/7 receptionist, June 2026) extend the platform into adjacent practice workflows.

ChiroTouch generates revenue primarily through annual SaaS subscriptions to its Core and Advanced editions on a quote-based pricing model (publicly undisclosed), supplemented by transaction fees from embedded payment processing via CT Pay. Go-to-market is direct sales, with field/inside sales teams, demo-driven conversion, and event-based demand generation through chiropractic industry conferences (ACA Engage, Florida Chiropractic Association) and a CT Insiders partner community of practitioners. The company holds ONC-ATCB, HIPAA, PCI-DSS, and ICD-10 certifications, and is led by CEO George Ahn (formerly of IBM, PeopleSoft, Siebel Systems, TIBCO, Tririga) and President Robert Moberg, with headquarters in San Diego and a secondary office in San Jose.

Name

ChiroTouch

Legal name

Integrated Practice Solutions, Inc.

Website

https://chirotouch.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

101–250 employees

Short description

ChiroTouch is a cloud-based EHR and practice management platform purpose-built for the US chiropractic industry, serving 12,500+ practices and 36,000+ providers through Core (cash-based) and Advanced (insurance-billing) editions, with embedded AI (Rheo), payments (CT Pay), and clearinghouse integrations.

Ownership category

akta.pro rank

Product category

Chiropractic Practice Management Software

NAICS

Offices of Chiropractors (62131)

SIC

Services-Prepackaged Software (7372)

akta.pro industry

PRIMARYHSADALAA

General Chiropractic Care

Home & Personal Services/Fitness, Wellness & Personal Training/Chiropractic & Spinal Care

SECONDARYHSADALAI

Pain Management Chiropractic (Neck/Back/Sciatica)

Home & Personal Services/Fitness, Wellness & Personal Training/Chiropractic & Spinal Care

SECONDARYHSADALAG

Chiropractic Rehabilitation & Therapeutic Exercise

Home & Personal Services/Fitness, Wellness & Personal Training/Chiropractic & Spinal Care

Keywords

• Chiropractic practice management
• Electronic health records
• Healthcare documentation software
• Medical billing software
• Patient engagement platform

Headquarters

HQ city

San Diego

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription - Practice Management/EHR Software: ChiroTouch generates primary revenue through subscription fees for its cloud-based EHR and practice management software. Practices pay recurring subscription fees for access to the platform, with different tiers for cash-based and insurance-billing practices. Pricing is quote-based and not publicly disclosed.
2. Integrated Payment Processing (CT Pay): Embedded payment processing solution that generates transaction fees from payment processing. Integrated directly into the EHR workflow, enabling practices to accept payments before, during, and after visits with PCI-compliant, P2PE-encrypted transactions.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

ChiroTouch provides a cloud-based chiropractic EHR and practice management platform that unifies scheduling, charting, billing, payments, patient management, and reporting into a single system purpose-built for chiropractors. It sells two primary editions—ChiroTouch Core for cash-based practices and ChiroTouch Advanced for insurance-billing practices—along with add-on modules including the Rheo AI assistant, CT Engage (patient engagement), CT InForms (digital intake), CT Pay (embedded payments), CT ProClear/MaxClear (clearinghouse claims integrations), and CT Verify (insurance eligibility).

Product overview

ChiroTouch offers a unified chiropractic EHR and practice management platform built specifically for chiropractors, available in two editions: Core for cash-based practices and Advanced for insurance-billing practices. The platform integrates scheduling, charting, billing, patient management, payments, and reporting into a single cloud-based system. The product portfolio includes the core practice management software plus specialized add-on modules: Rheo (AI assistant for documentation and compliance), CT Engage (patient engagement/automated reminders), CT InForms (digital intake forms), CT Pay (embedded payment processing), CT ProClear/MaxClear (claims clearinghouse integrations with Trizetto and Change Healthcare respectively), and CT Verify (insurance eligibility verification). The company is backed by PracticeTek and serves over 12,500 chiropractic practices across the United States.

Differentiator

Problem solved

Functional benefit

Brands

• Rheo: AI assistant purpose-built for chiropractors, designed to help with charting, scheduling, and patient communication.
• CT Pay
• CT Engage
• CT InForms
• Compliance Scan

Products and services

• ChiroTouch Practice Management Software A unified chiropractic EHR and practice management platform integrating scheduling, billing, payments, charting, patient management, and reporting in a single cloud-based system. Designed for both cash-based and insurance-billing chiropractic practices.
• ChiroTouch Core Practice management software tailored for cash-based chiropractic practices, offering invoicing, ledger access across devices, and integrated payment processing for patient care plans and subscriptions.
• ChiroTouch Advanced Comprehensive practice management solution for insurance-billing chiropractic practices, featuring full claims cycle management, integrated clearinghouse access, electronic claim submission, auto-updated claim status, and ERA auto-posting.
• Rheo AI Assistant AI-powered assistant purpose-built for chiropractors, functioning as the first AI agent in the chiropractic industry. Rheo captures natural speech during exams and generates structured SOAP notes, provides scheduling automation, and performs real-time compliance scanning, drawn from 160+ million patient encounters and 500+ insurance-compliant macros.
• CT Engage Patient engagement module that automates appointment reminders, supports two-way communication via text and email, and helps reduce no-shows while keeping patients engaged throughout their care journey.
• CT InForms Digital intake forms solution that enables HIPAA-compliant electronic patient information collection, replacing paper-based intake with streamlined digital workflows that automatically flow patient data into clinical documentation.
• CT Pay Embedded payment processing solution integrated into the ChiroTouch EHR, enabling practices to accept payments before, during, and after visits with flexible options including card-on-file, autopay, recurring billing, and built-in surcharging support. PCI-compliant with P2PE encryption.
• CT ProClear Full claims integration service with Trizetto clearinghouse, enabling electronic claim submission and status updates for insurance-billing practices through a single sign-in workflow.
• CT MaxClear Full claims integration service with Change Healthcare clearinghouse, providing electronic claim submission and automated status tracking for insurance-based chiropractic practices.
• CT Verify Insurance eligibility verification service that helps practices verify patient insurance coverage before appointments, reducing claim denials and improving front desk efficiency.

Quantifiable outcome

• Up to 92% time savings on charting documentation with Rheo AI Scribe
• +8 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability6 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core and minor.

• AlohacoreStrategic or Co-development Partner · 4 June 2026Preferred strategic partnership integrating Aloha's patient engagement platform into ChiroTouch's chiropractic EHR. Gives ChiroTouch's 12,500+ practices access to Aloha's suite of tools including Charlie AI, a 24/7 AI receptionist designed to handle inbound calls, automate follow-ups, and reduce missed patient opportunities. The alliance addresses fragmentation in chiropractic practice operations by combining patient attraction, engagement, and retention tools into a single workflow.
• FullscriptcoreTechnology or Integration · 5 March 2026Integration embeds supplement recommendations and lab ordering directly into ChiroTouch Cloud EHR. Providers can launch Fullscript from the patient profile, recommend supplements and order blood labs without leaving the EHR, and view supplement history and lab results inside the patient record. Represents ChiroTouch Cloud's first live partner launch. Creates a low-overhead revenue stream for providers without inventory or fulfillment management.
• KMC UniversityminorStrategic or Co-development PartnerKMC University, led by Kathy (KMC) Weidner, is a CT Insider partner providing Medicare, compliance, billing, and documentation training resources for the chiropractic profession. ChiroTouch collaborated with KMC University to design the Compliance Scan feature within Rheo.

Scale indicators8 records

Recent moves8 records

Expansion highlights6 records

Emerging players

• DrChrono (EverHealth): DrChrono (now EverHealth) is a cloud-based EHR and practice management platform for small medical practices, with mobile-first design and integrated billing. While not chiropractic-specific, it overlaps with ChiroTouch in the SMB ambulatory EHR market and increasingly serves specialty practices.

Broad incumbents

• eClinicalWorks: eClinicalWorks is a major ambulatory EHR vendor serving tens of thousands of practices across multiple specialties with integrated billing and patient engagement. It is a broad incumbent competitor that serves some chiropractors and could encroach on ChiroTouch's vertical specialization.
• athenahealth: athenahealth is a large, established cloud-based EHR, practice management, and revenue cycle platform serving ambulatory practices across many specialties. It represents a broad incumbent that could expand into chiropractic and compete with ChiroTouch through scale and RCM capabilities.

Direct peers

• Kareo (Tebra): Kareo (now Tebra) is a cloud-based EHR and practice management platform serving independent medical practices with integrated billing, scheduling, and patient engagement. It competes with ChiroTouch in the SMB ambulatory EHR space, though it spans multiple specialties rather than chiropractic-only.
• SimplePractice: SimplePractice is a leading practice management and EHR platform for private-pay health and wellness practitioners, including chiropractors, therapists, and dietitians. It is the most comparable subscription SaaS competitor to ChiroTouch in the SMB practitioner segment, with overlapping features (scheduling, billing, charting, telehealth).
• ClinicSense: ClinicSense is practice management software purpose-built for chiropractors, massage therapists, and allied health professionals, offering SOAP notes, scheduling, and billing. It directly competes with ChiroTouch in the chiropractic EHR market with a comparable SMB-focused, subscription-based model.
• WebPT: WebPT is the leading EHR and practice management platform for physical therapy clinics, offering documentation, billing, scheduling, and outcomes tracking. While focused on PT rather than chiropractic, it is a closely comparable vertical-specialty EHR SaaS serving adjacent allied health providers.
• Jane Software: Jane is a practice management platform for health and wellness practitioners (chiropractors, physiotherapists, RMTs, osteopaths) offering scheduling, charting, billing, and online booking. It directly competes with ChiroTouch in the Canadian/North American chiropractic and allied health vertical with a similar SaaS-based model.
• TherapyNotes: TherapyNotes is a practice management and EHR platform for behavioral health practitioners, offering notes, scheduling, billing, and telehealth. It serves as a comparable vertical-specialty SaaS EHR model, demonstrating the broader vertical-SaaS thesis ChiroTouch pursues in chiropractic.

Others

• PracticeTek (sibling brands: LiquidEHR, OfficeMate): PracticeTek is the parent company of ChiroTouch and operates other retail healthcare technology brands across vision, dental, and chiropractic verticals. While not a competitor, sibling platforms such as LiquidEHR (vision/optometry EHR) and OfficeMate (optometry practice management) represent the cross-vertical expansion pathway for the PracticeTek portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks3 records

Key highlights6 records

Customer concentration

• Xx.com/ChiroTouch
• LinkedInlinkedin.com/company/chirotouch

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ChiroTouch