Mission Technology Solutions
Mission Technology Solutions is a Brisbane-based Australian managed technology services provider, founded in 2003, delivering managed IT, cloud, unified communications, managed print, security, digital transformation, and internet services to SMB and enterprise clients through subscription-based SLAs and Tier-1 vendor partnerships.
- Company typePrivate
- Founded2003
- HeadquartersBrisbane, Australia
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Mission Technology Solutions does
Mission Technology Solutions is an Australian managed technology services provider headquartered in Brisbane, founded in 2003 and operating for over 23 years. The company positions itself as a single technology partner for small and medium businesses through to large enterprises, delivering a portfolio of eight core services: Managed IT Solutions, Cloud Services (public and private), Unified Communications, Managed Print Solutions, Security, Digital Transformation, Internet Services, and Infrastructure as a Service. Underlying delivery leans on partnerships with Tier-1 vendors — Lenovo, Cisco, Ubiquiti, Ingram Micro, and TPG — combined with Microsoft 365 integration, remote monitoring service desk capability, and managed print workflow automation software.
The business model is predominantly subscription and recurring: managed IT and managed print are billed on monthly SLAs with optional fixed-price agreements, while digital transformation projects and cloud migrations contribute one-time and managed services revenue. Pricing is quote-based rather than published, with value propositions framed around predictable monthly costs, proactive remote issue resolution before customers notice outages, and consolidation of multi-vendor technology stacks under a single accountable partner. Go-to-market is sales-led and direct, combining website-driven free security audits and consultation requests, social media presence (LinkedIn, Facebook, Instagram), and a prominent 1300 number for SMB inbound, with partner referral pipelines from Lenovo, Cisco, Ubiquiti, Ingram Micro, and TPG supporting mid- and enterprise-market reach.
The company employs 11–50 staff, serves hundreds of clients exclusively within Australia, is privately held with no disclosed external investment or parent entity, and emphasizes ethical standards, simplicity, and flexibility as the pillars of its 23-year operating history. Service breadth, recurring revenue mix, and vendor co-sell ecosystem suggest a stable regional MSP rather than a venture-stage or hyper-growth business, with growth levers concentrated in security, digital transformation, and enterprise-segment penetration.
Mission Technology Solutions firmographics
Firmographics- Name
- Mission Technology Solutions
- Legal name
- Mission Technology Solutions
- Website
- https://missiontechnology.com.au
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Mission Technology Solutions is a Brisbane-based Australian managed technology services provider, founded in 2003, delivering managed IT, cloud, unified communications, managed print, security, digital transformation, and internet services to SMB and enterprise clients through subscription-based SLAs and Tier-1 vendor partnerships.
- Ownership category
- akta.pro rank
Mission Technology Solutions industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Facilities Support Management Services (8744), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- IT Program/Project Management (PMO) & Delivery Assurance (BPAEAAAO), IT Incident, Problem & Change Management Platforms (HDAEALAI)
Keywords
Where Mission Technology Solutions is headquartered
LocationHeadquarters
- HQ city
- Brisbane
- HQ country
- Australia
- HQ region
- Oceania
Markets served
Mission Technology Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Ongoing managed IT support services with flexible SLA templates and optional fixed price agreements, providing predictable recurring revenue. Services include security, internet, IT strategy, and help desk solutions.
- Managed Print Solutions: Managed print services billed through easy monthly payments, consolidating all print requirements into a single predictable cost structure.
- Digital Transformation Services: One-time implementation services for automation and collaboration solutions including Accounts Processing automation, HR onboard/offboard automation, and file share systems.
- Cloud Services: Cloud migration and management services tailored to unique business requirements, implementation and ongoing support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services with flexible SLA options |
| Subscription | Monthly | Managed Print Solutions consolidated monthly payment |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Mission Technology Solutions product offering
Product offeringCore offering
Mission Technology Solutions is an Australian managed IT services provider that delivers integrated technology solutions to businesses, including managed IT support, cybersecurity, cloud services (public and private), unified communications, managed print, digital transformation automation, and internet connectivity. The company operates as a single technology partner handling security, internet, IT strategy, help desk, and workplace technology for SMB and enterprise clients across Australia.
Product overview
Mission Technology Solutions provides a portfolio of managed technology services organized around IT infrastructure, security, and workplace technology. The core offering includes Managed IT Solutions (combining security, internet, IT strategy, and help desk), Cloud Services (public/private), Unified Communications (cloud telephony), Managed Print Solutions, Security services, Digital Transformation (automation and collaboration), and Internet Services including Infrastructure as a Service. The company positions itself as a single technology partner handling all technology needs so clients can focus on their core business, with over 23 years of experience supporting small businesses through enterprise clients.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Solutions Comprehensive IT support services providing security, internet connectivity, IT strategy, and help desk solutions for businesses, with scalable and tailored services using flexible SLA templates and remote monitoring service desk capabilities.
- Cloud Services Public and private cloud solutions offering flexibility, security, mobility, and efficiency for businesses undergoing digital transformation, tailored to unique business requirements with implementation and ongoing support.
- Unified Communications Cloud-based telephony and communication solutions combining all business communication tools into one streamlined solution for improved workflow, engagement, and collaboration.
- Managed Print Solutions Tailored managed print services providing consolidated print hardware, workflow automation software, and flexible finance solutions with one easy monthly payment covering all print requirements.
- Security Comprehensive cybersecurity solutions including risk monitoring, threat detection, incident response planning, compliance standards, security training, and assessments to protect organizations against cyberattacks.
- Digital Transformation Automation and collaboration solutions including workflow automation, Accounts Processing automation, HR onboard/offboard automation, and file share systems to reduce human intervention and streamline operational processes.
- Internet Services Business internet connectivity services providing dependable, high-speed connectivity for email, cloud apps, collaboration software, phones, and web access.
- Infrastructure as a Service Secure infrastructure solutions removing risk to data while keeping business operations running uninterrupted, delivered as part of the internet services portfolio.
Quantifiable outcome
- Proactive issue resolution - problems solved before client identifies them
- +2 more outcomes
Companies that use Mission Technology Solutions
Customer profileSegments2 records
Ideal customer profiles2 records
Mission Technology Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Mission Technology Solutions partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- LenovocoreTechnology vendor partnership for delivering premium-grade hardware solutions. Lenovo provides computing hardware that Mission Technology integrates into their managed IT and workplace technology solutions for clients.
- UbiquiticoreNetwork infrastructure vendor partnership providing wireless and networking equipment. Ubiquiti products are deployed as part of Mission Technology's internet services and network solutions.
- CiscocoreEnterprise networking and communications technology partnership. Cisco provides networking equipment, unified communications hardware, and security solutions that form part of Mission Technology's service offerings.
- Ingram MicrocoreDistribution partnership providing access to broad technology product catalog. Ingram Micro serves as a major technology distributor enabling Mission Technology to procure and deploy solutions from multiple vendors.
- TPGcoreInternet and telecommunications service provider partnership. TPG provides internet connectivity services that Mission Technology resells and manages as part of their internet services and connectivity solutions.
Scale indicators2 records
Recent moves5 records
Expansion highlights4 records
Mission Technology Solutions competitors and assessment
Company assessmentBroad incumbents
- CGI Group: Global IT and business consulting services firm with significant Australian presence delivering managed services, cloud, and digital transformation to enterprise and government. Comparable as a broad incumbent IT services competitor in Australia.
- Logicalis Australia: Global IT solutions and managed services provider with Australian operations focused on Cisco-centric networking, cloud, and managed services. Comparable as a larger incumbent with overlapping managed services and vendor-aligned (Cisco) capabilities.
- Fujitsu Australia: Global IT services giant with substantial Australian operations offering managed services, cloud, security, and workplace technology. Comparable as a much larger incumbent that competes for the same enterprise IT outsourcing work.
- Telstra Enterprise: Australia's largest telecom provider offering managed network, cloud, security, and unified communications services to enterprise. Comparable as a broad incumbent with overlapping UC, internet, and managed services offerings and direct partner relationship with TPG-as-competitor.
- DXC Technology Australia: Large global IT services company with Australian operations offering managed infrastructure, cloud, security, and workplace services. Comparable as a broad incumbent competing for the same enterprise managed services work.
Direct peers
- Brennan IT: Australian managed IT services and cloud provider serving SMB through enterprise. Highly comparable as a full-service MSP with managed print, security, cloud, and digital transformation offerings and a similar 'single-partner' go-to-market narrative.
- Datacom: One of the largest Australian-owned IT services providers offering managed IT, cloud, security, and digital transformation to SMB and enterprise across Australia and New Zealand. Directly comparable as a multi-service managed services provider serving the same regional market and customer segments.
- Attained Group: Australian IT managed services and consulting provider serving SMB and enterprise clients. Directly comparable as a mid-market Australian MSP with similar managed services and digital transformation offerings.
- Bulletproof (Intrepid Group): Australian MSP and managed security services provider, now part of Intrepid Group. Comparable as a managed IT and cybersecurity services competitor with similar mid-market focus and recurring service model.
- Bluechip Infotech: Australian managed services and IT solutions company providing managed print, cloud, and IT support to SMB and mid-market. Closely comparable product mix including managed print alongside IT services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Mission Technology Solutions social profiles
Digital presenceMission Technology Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mission Technology Solutions leadership team
Management profileNumber of profiles
Mission Technology Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mission Technology Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mission Technology Solutions
What does Mission Technology Solutions do?
Mission Technology Solutions is an Australian managed IT services provider that delivers integrated technology solutions to businesses, including managed IT support, cybersecurity, cloud services (public and private), unified communications, managed print, digital transformation automation, and internet connectivity. The company operates as a single technology partner handling security, internet, IT strategy, help desk, and workplace technology for SMB and enterprise clients across Australia.
Is Mission Technology Solutions a public or private company?
Mission Technology Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Mission Technology Solutions founded?
Mission Technology Solutions was founded in 2003. It employs 1 to 10 people.
Where is Mission Technology Solutions based?
Mission Technology Solutions is headquartered in Brisbane, Australia, in the Oceania region.
How does Mission Technology Solutions make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are managed Print Solutions, digital Transformation Services and cloud Services.
Who are Mission Technology Solutions's main competitors?
Broad incumbents on record are CGI Group, Logicalis Australia, Fujitsu Australia, Telstra Enterprise and DXC Technology Australia. Direct peers are Brennan IT, Datacom, Attained Group, Bulletproof (Intrepid Group) and Bluechip Infotech.
Does Mission Technology Solutions have an API?
No public API is recorded for Mission Technology Solutions.
What industry is Mission Technology Solutions in?
Mission Technology Solutions's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEAAAO, IT Program/Project Management (PMO) & Delivery Assurance. Its NAICS code is 54151 and its SIC code is 7373.