AnywhereWorks
- Company typePrivate
- Founded2018
- HeadquartersRaleigh, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingSoftware
What AnywhereWorks does
AnywhereWorks is a privately held information technology company headquartered in Portland, Oregon, that operates a portfolio of 13+ branded tools and services designed to enable distributed-work operations for remote-first businesses and professional services firms. The company was originally founded in 1994 as CTI Long Distance and has evolved through multiple pivots — into AnswerConnect (live answering, 2002), the Work Anywhere remote-work initiative (2007), Synclio (mobile communications, 2010), FULL Creative (2013), and finally the current AnywhereWorks brand (2018). Its product portfolio spans the AnywhereWorks App (team collaboration and chat), Teleport (video calling), Setmore (freemium scheduling), ChatSupport, Hello Sells (lead capture), AdaptiveU (training), Yocoboard (time tracking), and a set of vertical-specialized 24/7 live answering services including AnswerConnect, AnswerForce (field services), Lex Reception (legal), WellReceived (medical), and SignMore (real estate). The company also operates ListerPlace, a physical coworking hub in Edinburgh.
The company operates through four legal entities: AnywhereWorks Inc. (Oregon, primary US operating entity), AnywhereWorks Ltd. (UK, Edinburgh), AnywhereWorks Canada, Inc. (Toronto, established 2021), and FULL Creative Pvt. Ltd. (Chennai, India, providing technical and operational support). With a reported headcount of 1,001-5,000 and an explicitly anti-automation brand positioning ('Pledge People, Not Bots'), the business model is built around subscription-based SaaS (with freemium entry via Setmore) combined with labor-intensive managed answering services sold on monthly subscription contracts via direct-to-business website sales. Revenue is not publicly disclosed and no external institutional investors are referenced, consistent with founder-controlled, privately funded operations since 1994.
AnywhereWorks firmographics
Firmographics- Name
- AnywhereWorks
- Legal name
- AnywhereWorks Inc.
- Website
- https://anywhereworks.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Ownership category
- akta.pro rank
AnywhereWorks industry classification
Industry- Product category
- Team Collaboration Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Telephone Call Centers (56142), Telemarketing Bureaus and Other Contact Centers (561422)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Help Supply Services (7363)
- akta.pro primary industry
- Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)
- akta.pro secondary industries
- Technical Support & Helpdesk Contact Centers (BPAAAAAI), Workplace Technology & Smart Office Support (Room Booking Systems, IT/AV Liaison) (IMAIALAK)
Keywords
Where AnywhereWorks is headquartered
LocationHeadquarters
- HQ city
- Raleigh
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
AnywhereWorks business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- SaaS Subscription Services: AnywhereWorks generates revenue through subscription-based SaaS tools including live answering services, scheduling software, video conferencing, time tracking, and training platforms. Each product operates as a separate service with its own pricing, sold primarily through direct website sales to businesses.
- Professional Services Revenue: The company offers various professional answering services (legal reception, medical answering, HVAC/plumbing services) that generate recurring subscription fees based on service level and usage.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Setmore - Free scheduling software |
| Subscription | Monthly | Subscription-based professional services |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
AnywhereWorks product offering
Product offeringCore offering
AnywhereWorks sells a portfolio of cloud-based SaaS collaboration and communication tools (including the AnywhereWorks App team collaboration platform, Teleport video calling, Setmore scheduling, AdaptiveU training, and Yocoboard time tracking) alongside 24/7 live answering services staffed by human receptionists (AnswerConnect, AnswerForce, Lex Reception, WellReceived, SignMore, Hello Sells). The company also operates ListerPlace, a physical coworking hub in Edinburgh, and offers ChatSupport for customer engagement.
Product overview
AnywhereWorks offers a portfolio of remote work and business communication tools unified under a single umbrella brand. The core offering is the AnywhereWorks App (anywhere.app), a team collaboration platform enabling chat, scheduling, and client communication. Around this platform, AnywhereWorks has built and acquired specialized tools including Teleport (video calling), AnswerConnect/AnswerForce (24/7 answering services), ChatSupport (customer support), Hello Sells (lead capture), AdaptiveU (training), and Yocoboard (time tracking). Additionally, partner products including Setmore (scheduling), Lex Reception (legal), WellReceived (medical), and SignMore (real estate) are offered through the platform. The company also operates ListerPlace, a physical coworking hub in Edinburgh. The portfolio spans communications, scheduling, customer service, sales automation, workforce management, and physical workspaces—all designed to enable businesses to operate without geographic constraints.
Differentiator
Problem solved
Functional benefit
Brands
- AnswerConnect: Live answering service for businesses.
- AnswerForce
- Setmore
- Lex Reception
- Lister Place
- ChatSupport
- Hello Sells
- AdaptiveU
- Yocoboard
- WellReceived
- SignMore
- Teleport
- Anywhere.app
Products and services
- AnywhereWorks App Central team collaboration platform enabling distributed teams to chat, collaborate, schedule, and manage client communication from any location. For businesses adopting distributed workforce models.
- Teleport Video calling and conferencing solution enabling face-to-face virtual meetings for distributed teams regardless of location. For businesses with remote workforces.
- AnswerConnect 24/7 live answering service staffed by real receptionists (not bots) for residential and commercial businesses, including HVAC, electrical, and plumbing field services. For businesses requiring continuous phone coverage.
- AnswerForce 24/7 answering service designed for the field service industry, serving HVAC, electrical, plumbing, and other trade businesses with live call handling.
- Lex Reception 24/7 legal reception service handling calls for law firms and legal practices with live, human-staffed reception.
- WellReceived 24/7 live medical answering service connecting patients with real people for healthcare practices.
- SignMore Property-focused service managing calls, appointments, leads, and other real estate business functions 24/7.
- Hello Sells 24/7 lead capture and qualification service helping businesses generate and manage sales leads through live human engagement.
- Setmore Free online scheduling and appointment booking software enabling businesses to manage bookings, appointments, and meetings.
- AdaptiveU Free cloud-based training platform for modern workforce learning and development.
- Yocoboard Time tracking solution providing workforce time management capabilities for businesses managing distributed teams.
- ChatSupport Customer support tool enabling businesses to analyze web traffic, build visitor relationships, and improve customer satisfaction through live chat.
- ListerPlace Physical coworking space in Edinburgh offering meeting rooms, collaborative workspaces, and team meetup facilities with whiteboards, screens, and breakout areas for distributed teams.
Quantifiable outcome
- 80% of Anywhere workers report higher morale
- +4 more outcomes
Companies that use AnywhereWorks
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles3 records
AnywhereWorks technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature10 records
AnywhereWorks partnerships and signals
Strategic signalScale indicators5 records
Recent moves10 records
Expansion highlights5 records
AnywhereWorks competitors and assessment
Company assessmentDirect peers
- Smith.ai: AI and human-powered customer engagement and answering service for SMBs including legal, consulting, and home services — competes directly with AnswerConnect/AnswerForce/Hello Sells and represents the AI-augmented evolution of the live answering model.
- Ruby Receptionists: Virtual receptionist and live answering service for SMBs including legal, healthcare, and professional services — directly comparable to AnswerConnect, Lex Reception, and WellReceived, with similar human-led reception positioning and vertical specialization.
- PATLive: Live answering service for SMBs including medical, legal, and HVAC verticals — directly comparable to AnswerConnect, WellReceived, Lex Reception, and AnswerForce with similar 24/7 human receptionist model and vertical specialization.
- Calendly: Leading scheduling and appointment booking SaaS — directly comparable to Setmore with similar freemium model and SMB target market; represents the category leader that AnywhereWorks' Setmore brand competes against.
Broad incumbents
- 8x8: Public cloud communications and contact center provider offering voice, video, chat, and contact center as a service — directly comparable to AnywhereWorks' answering services and UCaaS bundle, targeting similar SMB and mid-market customers.
- Freshworks: Public business software suite including Freshdesk (customer support), Freshchat, and Freshcaller (phone/contact center) — overlaps with AnywhereWorks' ChatSupport and answering services at the SMB/mid-market level.
- Zoom Communications: Public video communications leader with Zoom Workplace (chat, phone, meetings, contact center) — competes directly with Teleport and AnywhereWorks App on video and collaboration, with a free tier that pressures pricing.
- Microsoft Teams: Free/bundled collaboration and video platform included with Microsoft 365 — directly competes with Teleport and AnywhereWorks App and represents the dominant free alternative that limits AnywhereWorks' pricing power in collaboration.
- RingCentral: Public cloud communications leader offering cloud phone, contact center (RingCentral CX), video (RingCentral MVP), and team messaging — overlaps with AnywhereWorks' answering services, video (Teleport), and collaboration stack, but at significantly larger enterprise scale.
Emerging players
- VoiceSpin: AI-powered contact center and outbound calling platform — represents the AI-native evolution of the answering services category and a direct emerging threat to AnswerConnect and Hello Sells.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
AnywhereWorks social profiles
Digital presenceAnywhereWorks financial estimates
Financial estimateRevenue estimate
Valuation estimate
AnywhereWorks leadership team
Management profileNumber of profiles
Profiles1 record
AnywhereWorks subsidiaries and ownership
Company hierarchySubsidiaries5 records
AnywhereWorks funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
AnywhereWorks M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about AnywhereWorks
What does AnywhereWorks do?
AnywhereWorks sells a portfolio of cloud-based SaaS collaboration and communication tools (including the AnywhereWorks App team collaboration platform, Teleport video calling, Setmore scheduling, AdaptiveU training, and Yocoboard time tracking) alongside 24/7 live answering services staffed by human receptionists (AnswerConnect, AnswerForce, Lex Reception, WellReceived, SignMore, Hello Sells). The company also operates ListerPlace, a physical coworking hub in Edinburgh, and offers ChatSupport for customer engagement.
Is AnywhereWorks a public or private company?
AnywhereWorks is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was AnywhereWorks founded?
AnywhereWorks was founded in 2018. It employs 1,001 to 5,000 people.
Where is AnywhereWorks based?
AnywhereWorks is headquartered in Raleigh, United States, in the North America region.
How does AnywhereWorks make money?
Two revenue lines are on record. SaaS Subscription Services are the primary driver. The others are professional Services Revenue.
Who are AnywhereWorks's main competitors?
Direct peers on record are Smith.ai, Ruby Receptionists, PATLive and Calendly. Broad incumbents are 8x8, Freshworks, Zoom Communications, Microsoft Teams and RingCentral. VoiceSpin is listed as an emerging player.
Does AnywhereWorks have an API?
No public API is recorded for AnywhereWorks.
What industry is AnywhereWorks in?
AnywhereWorks's product category is Team Collaboration Software. Its primary akta.pro industry code is BPAAACAC, Software/Application Support (SaaS, Enterprise Apps), with a secondary code of BPAAAAAI, Technical Support & Helpdesk Contact Centers. Its NAICS code is 51821 and its SIC code is 7370.