VolunteerHub

What VolunteerHub does

VolunteerHub is a cloud-based volunteer management SaaS platform that helps nonprofit organizations, government agencies, and volunteer-driven institutions recruit, schedule, track, communicate with, and recognize their volunteer workforces. The platform is organized into three functional layers — Volunteer Management (recruitment, scheduling, hour tracking, database, fundraising, liability waivers, rewards/recognition, and reporting), Opportunity Management (landing pages, kiosk/onsite check-in, multi-event editor, configurable forms, group organization, advanced permissions, and a mobile app), and Volunteer Communication (automated email, text messaging, and social media integration) — supported by an onboarding and training client-success function. Underlying technology is a multi-tenant cloud SaaS architected around branded landing pages, configurable forms, and device-agnostic access, with native integrations into Salesforce, Blackbaud, and Zapier as the Core tier ecosystem, plus Sterling Volunteers and PeopleFacts for background screening. The platform processes billions of volunteer hours over 20+ years of operating history and serves thousands of organizations across verticals including food banks, homeless services, Habitat for Humanity affiliates, museums, youth development, healthcare, and government.

The business model is a sales-led SaaS subscription with annual billing, auto-renewing contracts (cancellable within 30 days of renewal), and quote-based pricing rather than publicly listed tiers. Distribution runs through direct enterprise sales and inside sales motions supported by a "Request a Demo" funnel, plus content-led demand generation (blog, Hub Podcast, case studies, "The Book on Volunteer Management"). VolunteerHub is privately held and operated by Carr Engineering, Inc. (dba BetterGood), headquartered in Hilliard, Ohio; the company has no institutional funding and no disclosed parent or acquisition history. Michael Carr serves as Founder and Chairman/CEO, and Eric Burger is Director of Marketing. The company holds EU-U.S., UK Extension, and Swiss-U.S. Data Privacy Framework certifications, supporting cross-border data processing for international customers.

Name

VolunteerHub

Legal name

Carr Engineering, Inc.

Website

https://volunteerhub.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

VolunteerHub is a cloud-based SaaS volunteer management platform serving thousands of nonprofits, government agencies, and volunteer-driven institutions across 16+ verticals, with recruitment, scheduling, hour tracking, fundraising, and reporting modules sold via annual subscriptions.

Ownership category

akta.pro rank

Product category

Volunteer Management Software

NAICS

Civic and Social Organizations (813410)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Capacity Building & Nonprofit Infrastructure Funders (BPAGAKAO)

Keywords

• Volunteer management software
• Volunteer scheduling platform
• Nonprofit SaaS solutions
• Volunteer hour tracking
• Volunteer engagement software

Headquarters

HQ city

Hilliard

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscription: SaaS subscription model with subscription terms that auto-renew. Customers pay recurring fees for platform access. Prices exclude applicable taxes and the agreement automatically renews unless terminated within 30 days of renewal date.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels10 records

Core offering

VolunteerHub is a cloud-based volunteer management SaaS platform that automates and streamlines volunteer recruitment, scheduling, hour tracking, communication, fundraising, and reporting for nonprofit organizations, government agencies, and other volunteer-driven entities. The platform provides a centralized database, branded event landing pages, automated email and text communications, kiosk check-in, liability waiver management, and integrations with nonprofit CRM and background screening systems.

Product overview

VolunteerHub is a cloud-based volunteer management software platform offered as a unified SaaS product with integrated modules. The core VolunteerHub Platform provides the foundational infrastructure for volunteer management, while distinct functional modules extend its capabilities across three main categories: Volunteer Management (including Recruitment, Scheduling, Hour Tracking, Database, Fundraising, Liability Waivers, Rewards & Recognition, and Reporting modules), Opportunity Management (including Landing Pages, Check-In, Multi-Event Editor, Configurable Forms, Group Organization, Advanced Permissions, and Mobile App modules), and Volunteer Communication (including Automated Emails, Text Messaging, and Social Media Integration modules). The platform also includes Onboarding and Training services as part of its client success offerings.

Differentiator

Problem solved

Functional benefit

Products and services

• VolunteerHub Platform Unified cloud-based SaaS platform that automates volunteer recruitment, scheduling, hour tracking, communication, fundraising, liability waiver management, recognition, and reporting for nonprofits and other volunteer-driven organizations.
• Onboarding and Training Client success service offering personalized training sessions and ongoing support for organizations implementing the VolunteerHub platform, with a comprehensive knowledge base accessible at any time.

Quantifiable outcome

• Father Joe's Villages managed 6,300+ volunteers contributing 78,000+ hours in a single year
• +5 more outcomes

Named customers50 records

Segments8 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature18 records

Partnerships

Five partnerships are on record, tiered core and major.

• SalesforcecoreTechnology or IntegrationSalesforce integration allowing organizations to connect volunteer data with their CRM. Enables tracking of donor-volunteer relationships and coordinated engagement strategies. Organizations like Partners for World Health use this integration to welcome donors scheduled to volunteer.
• BlackbaudcoreTechnology or IntegrationBlackbaud integration for organizations using Blackbaud's nonprofit management suite. Enables data synchronization between volunteer management and financial/donor management systems.
• ZapiercoreTechnology or IntegrationZapier integration enabling automated workflows between VolunteerHub and thousands of other applications. Organizations like Ronald McDonald House Charities of Tampa Bay use this to send automated welcome videos to new volunteers.
• Sterling VolunteersmajorTechnology or IntegrationBackground screening integration for volunteer organizations requiring screening and verification services. Provides compliant background check capabilities integrated into the volunteer management workflow.
• PeopleFactsmajorTechnology or IntegrationBackground verification partner providing screening services for volunteer populations. Helps nonprofits ensure volunteer safety when working with vulnerable populations.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Blackbaud: Blackbaud is a dominant nonprofit software suite provider offering CRM, fundraising, financial management, and constituent engagement tools. VolunteerHub integrates with Blackbaud but also competes with its bundled volunteer capabilities for organizations standardizing on the Blackbaud stack.
• Bonterra: Bonterra (formerly Network for Good) provides nonprofit software spanning fundraising, CRM, and program management. As a broad incumbent, it competes for nonprofit technology budget and could expand into the volunteer management space VolunteerHub occupies.
• Salesforce (Nonprofit Cloud): Salesforce's Nonprofit Cloud offers CRM, program management, and volunteer engagement modules. As a broad incumbent, Salesforce competes indirectly by bundling volunteer functionality into its enterprise nonprofit stack, though VolunteerHub integrates natively to extend it.

Direct peers

• SignUpGenius: SignUpGenius provides volunteer signup and coordination tools widely used by nonprofits, schools, and community organizations. While lighter-weight than VolunteerHub, it competes in the same volunteer scheduling market segment, especially for smaller organizations.
• VolunteerMatch: VolunteerMatch is a volunteer engagement platform connecting volunteers with nonprofit opportunities. While more focused on the matching/recruitment side, it competes for the same nonprofit volunteer management budget and customer base.
• InitLive: InitLive provides volunteer and event management software for nonprofits, universities, and corporate volunteer programs. Comparable feature scope including scheduling, hour tracking, communications, and check-in, targeting similar nonprofit verticals as VolunteerHub.
• Better Impact: Better Impact is a direct competitor offering volunteer management software for nonprofits and charities. Their platform spans volunteer scheduling, hour tracking, CRM, and reporting — closely overlapping VolunteerHub's core feature set and serving the same customer verticals (nonprofits, government, healthcare).
• VolunteerLocal: VolunteerLocal offers volunteer management software focused on events and festivals. Overlaps with VolunteerHub's event-centric features (sign-up, scheduling, check-in) and serves similar nonprofit and event-organizer customers.

Emerging players

• Givebutter: Givebutter is a fast-growing nonprofit fundraising and engagement platform expanding into volunteer and event management. Targets the same SMB nonprofit customer base as VolunteerHub with a modern, donation-centric product.
• Neon One: Neon One offers a nonprofit CRM and fundraising platform with growing volunteer and event management capabilities. Comparable customer base of small-to-mid nonprofits and overlapping feature roadmap make it an emerging competitor to VolunteerHub.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/VolunteerHub
• YouTubeyoutube.com/user/VolunteerHub
• Facebookfacebook.com/VolunteerHub
• LinkedInlinkedin.com/company/volunteerhub

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VolunteerHub