Dewpoint
Dewpoint is a Michigan-based IT services and consulting firm founded in 1996 that delivers managed IT, cybersecurity, and Microsoft platform services to mid-market and public-sector organizations across the Midwest.
- Company typePrivate
- Founded1996
- HeadquartersLansing, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Dewpoint does
Dewpoint is a privately held IT services and consulting company founded on June 27, 1996, and headquartered in Lansing, Michigan, with additional offices in Grand Rapids, Michigan, and Chicago, Illinois. The company provides managed IT, cybersecurity, and technology consulting to mid-market and public-sector organizations, primarily in the Midwest, with a stated base of 80+ active clients and 80% client satisfaction. Its offerings are organized as a platform-plus-modules architecture: core managed services (Full Managed Infrastructure, 24/7 Service Desk) anchor the book, with cybersecurity modules (XDR, Vulnerability Management VSaaS, Incident Response Planning, CIS Assessments, CMMC consulting) and Microsoft Solutions Partner capabilities (Azure, Microsoft 365, Power BI, Power Automate, SharePoint, Dynamics 365) as add-ons. Professional services include IT staffing, project/program/portfolio management, organizational change management (Prosci ADKAR), Agile/SAFe consulting, and specialized compliance and AI-readiness assessments.
Dewpoint generates revenue through predictable monthly managed-services subscriptions (Full Managed Infrastructure, Service Desk, XDR, VSaaS), subscription-based vulnerability scanning, time-and-materials professional services, project-based engagements, and one-time assessments such as the AI Copilot Readiness Assessment (starting at $5,000 plus licensing). Distribution is sales-led with direct field sales, embedded client teams, and government procurement access via MiDEAL and MMSA; the company is also listed on the Microsoft Marketplace. Customer segments span manufacturing, financial services, healthcare, state and local government, insurance, and education, with notable concentration in Michigan-based enterprises (Delta Dental of Michigan, Bradhart Products, Farm Bureau Insurance, Michigan Catholic Conference) and municipalities (City of Lansing since 2010, City of Grand Rapids, City of Greenville).
The company is a Microsoft Solutions Partner with four designations (Azure Infrastructure, Security, Modern Work, Data & AI), a Flagship Epicor partner for manufacturing ERP, a Cyber AB Registered Practitioner organization for CMMC, and a State of Michigan Pre-Approved Vendor for Independent Cyber Assessments through January 24, 2031. Leadership comprises Ken Theis as President & CEO, Tina Richardson as SVP/CAO/CFO, Don Cornish as CISO, and Ernesto Cuevas as Chief Innovation Officer. The firm has 251-500 employees, no disclosed external funding, and no M&A activity in the available record.
Dewpoint firmographics
Firmographics- Name
- Dewpoint
- Legal name
- Dewpoint, LLC.
- Website
- https://dewpoint.com
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Dewpoint is a Michigan-based IT services and consulting firm founded in 1996 that delivers managed IT, cybersecurity, and Microsoft platform services to mid-market and public-sector organizations across the Midwest.
- Ownership category
- akta.pro rank
Dewpoint industry classification
Industry- Product category
- Managed IT Services and Cybersecurity Consulting
- NAICS
- Computer Facilities Management Services (541513), Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Management Consulting Services (8742)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- IT Knowledge Management & Service Desk Platforms (HDAEALAH), ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), IT Incident, Problem & Change Management Platforms (HDAEALAI)
Keywords
Where Dewpoint is headquartered
LocationHeadquarters
- HQ city
- Lansing
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Dewpoint business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring monthly service model based on environment size, service scope, required support levels, and system complexity. Provides predictable costs and reduces unexpected capital expenditures for infrastructure maintenance.
- Vulnerability Management as a Service: Subscription-based vulnerability scanning with analyst-validated findings, prioritized risk scoring, and remediation validation scans delivered as ongoing service.
- Service Desk Support: 24/7 IT support through ServiceNow portal and phone with defined SLAs, providing responsive support, remote IT support, device warranty management, and service request management.
- Professional Services: Time and materials or project-based engagements for project management, IT professionals as a service, organizational change management, and IT assessments.
- AI Copilot Readiness Assessment: One-time assessment engagement starting at $5,000 plus licensing costs, evaluating data security, governance posture, and policy alignment for Microsoft Copilot deployment.
- Azure Cloud Services: Cloud readiness assessments, migration services, security implementation, and ongoing managed services for Azure environments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Full Managed Infrastructure with comprehensive coverage |
| Subscription | Monthly | 24/7 Service Desk Support Access |
| One time/ perpetual license | Pay-as-you-go | AI Copilot Readiness Assessment |
| Subscription | Annual | Government IT Services Contract |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
Dewpoint product offering
Product offeringCore offering
Dewpoint provides managed IT services (Full Managed Infrastructure, Service Desk/End User Support), cybersecurity solutions (XDR, Vulnerability Management VSaaS, CIS Assessments, Incident Response Planning, CMMC consulting), Microsoft solutions implementation (Azure, Microsoft 365 Copilot, Power BI, Power Automate, SharePoint, Dynamics 365), and professional services (Project/Program/Portfolio Management, IT Professionals as a Service, Organizational Change Management, Agile/SAFe transformation, IT Assessments). Customers are mid-market and enterprise organizations across manufacturing, financial services, healthcare, insurance, education, and Michigan state & local government.
Product overview
Dewpoint is an IT services and consulting company offering a portfolio of managed services, professional services, and Microsoft solutions organized as a platform-plus-modules architecture. The core offerings include Full Managed Infrastructure and Service Desk/End User Support as foundational managed IT services, complemented by Cybersecurity Services (including XDR, Vulnerability Management, and Incident Response Planning) and a comprehensive Azure Cloud Practice for cloud infrastructure. Microsoft Solutions Partner designations cover Infrastructure (Azure), Security, Modern Work, and Data & AI (Power BI), with specific products including Microsoft 365 Copilot, Power BI, Power Automate, SharePoint, and Dynamics 365. Dewpoint also provides professional services including Project/Program/Portfolio Management, IT Professionals as a Service, Organizational Change Management, Agile Product Management, IT Assessments, and CIS Assessments. Industry-specific solutions target Government (State of Michigan pre-approved vendor), Manufacturing (including Epicor ERP), Financial Services, Healthcare, Insurance, and Education. CMMC consulting and AI Copilot Readiness Assessment represent specialized compliance and AI-enabled offerings.
Differentiator
Problem solved
Functional benefit
Products and services
- Full Managed Infrastructure Comprehensive IT infrastructure management service that monitors, manages, and secures entire IT environments including servers, networks, endpoints, backups, and core systems for mid-market and enterprise organizations. Includes 24/7 monitoring, patch management, backup and recovery, security controls, and capacity planning on a predictable monthly subscription.
- Service Desk/End User Support Outsourced 24/7 IT help desk providing support through phone, a ServiceNow portal, and ticketing systems. Includes remote IT support, onsite assistance, device warranty management, and standardized device imaging and deployment for client end users.
- Microsoft 365 Copilot Managed Services Managed services for Microsoft 365 Copilot environments including subscription administration, service administration, cloud backup support, Teams Phone support, and Copilot app ecosystem guidance for AI-powered productivity across Microsoft 365 applications.
- Vulnerability Management VSaaS Vulnerability Scanning as a Service that continuously identifies weaknesses across servers, endpoints, applications, and networks. Includes analyst-validated findings, prioritized risk scoring based on severity and exploitability, remediation guidance, and validation scans on a subscription basis.
- XDR (Extended Detection and Response) Unified cybersecurity solution providing visibility across endpoints, networks, cloud systems, servers, and identities, combining machine learning, AI, and 24x7x365 human monitoring to detect and respond to threats for mid-market and enterprise clients.
- Cybersecurity Services Comprehensive cybersecurity services including security assessments, policy creation, framework alignment (CIS, NIST), CMMC readiness, threat and vulnerability management, and Virtual CISO as a Service for organizations across regulated and commercial verticals.
- CIS Assessments Cybersecurity assessments that evaluate organizational security posture against the CIS Controls framework, including maturity scoring, prioritized recommendations, and implementation guidance through Implementation Groups (IG1, IG2, IG3) based on risk profile.
- Incident Response Planning Security incident response planning services including plan development, tabletop exercises, security impact level definitions, response procedures, and post-incident analysis for ransomware, data breaches, and other cyber threats.
- CMMC (Cybersecurity Maturity Model Certification) Consulting CMMC compliance consulting for defense contractors including readiness assessment, gap analysis, remediation planning, policy development, and preparation for C3PAO assessments across Levels 1, 2, and 3, delivered by Cyber AB Registered Practitioners.
- Microsoft Solutions Partner Services Microsoft Solutions Partner practice covering Azure Infrastructure, Security, Modern Work, and Data & AI designations, delivering Azure, Microsoft 365, and security solutions across cloud infrastructure, security, modern work, and application development for clients.
- Azure Cloud Practice Microsoft Azure cloud services including readiness assessment, application migration using the Six Rs framework, security implementation, managed services, and cloud SMEs for organizations modernizing to Azure.
- Cloud Strategy and Migration Cloud migration strategy and execution services using the Six Rs framework (rehost, replatform, repurchase, refactor, retire, retain), supporting public, private, hybrid, and multi-cloud architectures including Azure, AWS, and Google Cloud.
- Disaster Recovery
Quantifiable outcome
- 80% client satisfaction rate
- +2 more outcomes
Companies that use Dewpoint
Customer profileNamed customers8 records
Segments6 records
Ideal customer profiles5 records
Dewpoint technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability12 records
Feature4 records
Dewpoint partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and flagship.
- MicrosoftcoreDewpoint is a Microsoft Solutions Partner with designations in Azure Infrastructure, Security, Modern Work, and Data & AI. They implement and optimize Microsoft 365, Azure, Power Platform, SharePoint, and Dynamics 365 solutions.
- State of MichigancoreState of Michigan designated Dewpoint as a Pre-Approved Vendor for Independent Cyber Assessments (renewed through January 24, 2031). They also participate in MiDEAL Cooperative Purchasing Program for government procurement.
- MiDEAL Cooperative Purchasing ProgramcoreMichigan-based cooperative purchasing program allowing government entities to procure cybersecurity, IT consulting, and managed services from pre-approved vendors like Dewpoint.
- EpicorflagshipDewpoint is an Epicor partner providing implementation, optimization, and support for Epicor Kinetic ERP for manufacturers. They help integrate Epicor with Microsoft 365, Azure, and Power BI.
- Cyber ABcoreDewpoint has Cyber AB Registered Practitioners who provide CMMC compliance consulting and assessment services for defense contractors.
- ProscicoreDewpoint employs Certified Prosci Change Management Professionals using the ADKAR methodology for organizational change management services.
- Scaled Agile InccoreDewpoint is a Scaled Agile Inc Partner providing SAFe-based agile consulting and implementation services.
- Michigan Municipal Services Authority (MMSA)coreMMSA contract vehicle allows Michigan municipalities to procure Dewpoint's managed services and security assessments.
Scale indicators6 records
Recent moves6 records
Expansion highlights7 records
Dewpoint competitors and assessment
Company assessmentDirect peers
- Dataprise: Mid-Atlantic managed IT and cybersecurity provider serving mid-market and enterprise customers with similar Full Managed Infrastructure, Service Desk, and security services. Comparable in size, service breadth (managed IT, cybersecurity, cloud), and Microsoft-centric delivery model.
- Ntiva: IT managed services and cybersecurity firm focused on mid-market customers with a comparable service portfolio including managed IT, cloud, security operations, and IT consulting. Similar employee scale and Microsoft partner orientation make it a closely comparable peer.
- NetGain Technologies: Regional managed IT services provider with comparable mid-market and enterprise focus, offering managed IT, cybersecurity, and cloud services. Similar size and service mix position it as a direct Midwest-style peer.
- Corsica Technologies: Midwest-based managed IT and cybersecurity services firm serving mid-market and enterprise customers. Comparable service portfolio (managed IT, security, compliance) and similar regional positioning to Dewpoint.
- Kelser Corporation: IT managed services and consulting firm focused on mid-market organizations, providing managed IT, cybersecurity, and cloud services with similar Microsoft solutions partner-style positioning.
- A-LIGN: Cybersecurity and compliance assessment firm providing CMMC, NIST, ISO, SOC, and HIPAA compliance services. Overlaps directly with Dewpoint's CMMC, CIS Assessments, and Virtual CISO service lines, particularly for defense and regulated-industry clients.
Regional players
- US Signal: Michigan-based IT services and data center provider offering managed services, cloud, and security. Strong geographic overlap with Dewpoint in Michigan, though broader focus on data center infrastructure rather than pure managed services.
Broad incumbents
- CDW: Large, established IT solutions and services provider with deep Microsoft partnership and broad managed services capabilities. Competes with Dewpoint in the mid-market/enterprise segment but at significantly greater scale and geographic reach.
- SHI International: Major IT solutions and services provider with strong Microsoft partnership and managed services offerings. Overlaps with Dewpoint in Microsoft-centric delivery but operates nationally and globally with vastly larger resources.
- Insight Enterprises: Global IT solutions and services provider with deep Microsoft partnership and managed/cloud services capabilities. Competes broadly in the same Microsoft ecosystem services space as Dewpoint but at much larger scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
Dewpoint social profiles
Digital presenceDewpoint compliance and trust
Trust signalCompliance17 records
Dewpoint financial estimates
Financial estimateRevenue estimate
Valuation estimate
Dewpoint leadership team
Management profileNumber of profiles
Profiles4 records
Dewpoint funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Dewpoint M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Dewpoint
What does Dewpoint do?
Dewpoint provides managed IT services (Full Managed Infrastructure, Service Desk/End User Support), cybersecurity solutions (XDR, Vulnerability Management VSaaS, CIS Assessments, Incident Response Planning, CMMC consulting), Microsoft solutions implementation (Azure, Microsoft 365 Copilot, Power BI, Power Automate, SharePoint, Dynamics 365), and professional services (Project/Program/Portfolio Management, IT Professionals as a Service, Organizational Change Management, Agile/SAFe transformation, IT Assessments). Customers are mid-market and enterprise organizations across manufacturing, financial services, healthcare, insurance, education, and Michigan state & local government.
Is Dewpoint a public or private company?
Dewpoint is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Dewpoint founded?
Dewpoint was founded in 1996. It employs 251 to 500 people.
Where is Dewpoint based?
Dewpoint is headquartered in Lansing, United States, in the North America region.
How does Dewpoint make money?
Six revenue lines are on record. Managed IT Services are the primary driver. The others are vulnerability Management as a Service, service Desk Support, professional Services, AI Copilot Readiness Assessment and azure Cloud Services.
Who are Dewpoint's main competitors?
Direct peers on record are Dataprise, Ntiva, NetGain Technologies, Corsica Technologies, Kelser Corporation and A-LIGN. US Signal is listed as a regional player. Broad incumbents are CDW, SHI International and Insight Enterprises.
Does Dewpoint have an API?
No public API is recorded for Dewpoint.
What industry is Dewpoint in?
Dewpoint's product category is Managed IT Services and Cybersecurity Consulting. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of HDAEALAH, IT Knowledge Management & Service Desk Platforms. Its NAICS code is 541513 and its SIC code is 7370.