weya AI
weya AI provides AI-native voice and text agent automation for BFSI customer operations including debt collection, loan sanction, insurance, and lead nurturing across phone, WhatsApp, SMS, and email, serving banks, NBFCs, insurers, and fintechs primarily in India with growing MEA presence.
- Company typePrivate
- Founded2021
- HeadquartersSan Francisco, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What weya AI does
weya AI is an AI-native voice and text automation platform purpose-built for BFSI (Banking, Financial Services, and Insurance) customer operations, legally registered in India as NEOAMYRA AI SOLUTIONS PRIVATE LIMITED with headquarters in San Francisco and operations in Noida. The platform deploys AI agents that autonomously execute customer calls, payment reminders, loan follow-ups, debt collection, KYC verification, and insurance servicing across phone, WhatsApp, SMS, and email channels, unified by a cross-channel memory layer that retains context as customers switch channels. Core technical differentiators include the Hush open-source noise suppression model (8MB, CPU-based, sub-1ms processing per 10ms audio frame, top-5 on Hugging Face Audio-to-Audio leaderboard), automatic language switching across 25+ languages, IVR navigation with DTMF support, RAG-based knowledge retrieval, and a drag-and-drop workflow builder for BFSI-specific use cases. The company also partners with Deepgram for multilingual speech-to-text processing.
The business model combines usage-based pricing ($0.12+/minute for Voice AI, $0.062+/session for Text AI) with a freemium entry tier ($10 free credits, 3 concurrent calls, 1 workflow) and custom enterprise pricing for high-volume customers above 50,000 minutes per month. Go-to-market is hybrid: a self-serve PLG portal at nexus.weya.ai for SMB and mid-market alongside enterprise field sales targeting BFSI buyers (VPs, AVP Risk, Product Heads, CEOs, CTOs) with 2-week pilot programs. The customer base is anchored in Indian BFSI (Kotak Life Insurance, Rupee112, Simpl, Utkarsh Bank, BrightLoan, Fino Bank, Liquiloans, BharatLoan, Loan112) with emerging international wins including Hallek in MEA (Abu Dhabi and Jeddah) and adjacent verticals such as Dish TV, Cars24, Woodland, and FCI-CCM. The company is privately held, appears bootstrapped or self-funded (no external funding rounds disclosed), and operates with a small team of 1-10 employees led by co-founders Hasan Ali Naqvi (CEO), Atul Singh (CTO), and Himanshu Tiwari (COO).
weya AI firmographics
Firmographics- Name
- weya AI
- Legal name
- NEOAMYRA AI SOLUTIONS PRIVATE LIMITED
- Website
- https://weya.ai
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- weya AI provides AI-native voice and text agent automation for BFSI customer operations including debt collection, loan sanction, insurance, and lead nurturing across phone, WhatsApp, SMS, and email, serving banks, NBFCs, insurers, and fintechs primarily in India with growing MEA presence.
- Ownership category
- akta.pro rank
weya AI industry classification
Industry- Product category
- Conversational AI for BFSI
- NAICS
- Custom Computer Programming Services (541511), Telemarketing Bureaus and Other Contact Centers (561422)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
- akta.pro secondary industries
- Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL), Audio & Speech Analytics (call analytics, QA, insights) (HDAAAFAH), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI)
Keywords
Where weya AI is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
weya AI business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- AI Voice Agent Minutes: Usage-based pricing charged per minute of AI voice agent calls. Primary revenue stream for the company's voice AI product. Customers pay based on call volume with discounted rates at higher usage tiers. Enterprise customers with large call volumes (over 50,000 min/mo) receive custom pricing.
- AI Chat Agent Sessions: Usage-based pricing charged per session for AI chat agents handling WhatsApp, email, SMS, and web chat interactions. Session-based model aligns cost with customer engagement volume.
- Enterprise Custom Plans: Fully managed agent setup with custom concurrent calls based on volumes. Includes premium private Slack channel support with dedicated teams and custom-build AI agents for specific enterprise requirements. Discounted pricing based on committed volumes for large enterprise customers.
- White-Glove Onboarding Services: Hands-on setup, training, and integration services included in enterprise plans. Professional services for implementation and customization.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free tier with limited usage for evaluation |
| Usage-based | Pay-as-you-go | Usage-based pricing for small to mid-volume customers |
| Subscription | Monthly | Custom enterprise pricing for large call volumes |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels10 records
weya AI product offering
Product offeringCore offering
weya AI builds and sells an AI-powered voice and text automation platform purpose-built for BFSI (Banking, Financial Services, and Insurance) customer operations. The platform deploys 24/7 AI voice agents that handle outbound and inbound calls for payment reminders, loan follow-ups, debt collection, lead nurturing, and insurance servicing across phone, WhatsApp, email, and SMS channels. It also offers a Text AI module for WhatsApp/SMS/email/web chat support and an open-source noise suppression model (Hush) for voice audio quality.
Product overview
weya AI is a unified AI customer experience platform combining Voice AI and Text AI modules for BFSI (Banking, Financial Services, and Insurance) operations. Voice AI provides autonomous voice agents for automated calling across phone, WhatsApp, and email, while Text AI powers 24/7 text-based support across WhatsApp, SMS, email, and web chat. Both modules share a Unified Memory Layer and Knowledge Base for omnichannel context persistence. The product portfolio includes specialized workflow modules for Debt Collection, Lead Nurturing, Insurance, and Loan Sanction, plus Hush—an open-source noise suppression add-on for improving voice AI audio quality. Pricing is offered via Pay as you go (usage-based) and Enterprise (volume-discounted) plans.
Differentiator
Problem solved
Functional benefit
Brands
- Hush: Open-source noise suppression model designed for production voice AI systems, 8MB in size, processes audio in under 1ms per 10ms frame on CPU, ranked #5 on Hugging Face's Audio-to-Audio leaderboard.
Products and services
- Voice AI AI voice agent platform enabling human-like automated phone calls for BFSI customer interactions. Handles thousands of concurrent outbound and inbound calls across phone, WhatsApp, and email channels with real-time multilingual support, automatic language switching, IVR navigation, voicemail detection, DTMF support, multi-number rotation, automatic reschedule, RAG-grounded responses, and two-way CRM sync.
- Text AI AI text agent platform for WhatsApp, email, SMS, and web chat customer support. Powers 24/7 multilingual messaging with full context retention across channels, automated FAQ handling, workflow-triggered follow-ups, and omnichannel memory sharing with Voice AI.
- Hush Open-source speech enhancement model (8MB, CPU-based, <1ms per 10ms frame latency) that removes background noise and competing voices from phone calls in real-time. Distributed via Hugging Face and GitHub for developer access and enterprise on-premises deployment; ranked #5 on Hugging Face Audio-to-Audio leaderboard at launch.
Quantifiable outcome
- 18% faster loan approvals
- +16 more outcomes
Companies that use weya AI
Customer profileNamed customers14 records
Segments5 records
Ideal customer profiles2 records
weya AI technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability9 records
Feature12 records
weya AI partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- DeepgramcoreDeepgram provides speech-to-text (STT) processing for several of weya AI's voice AI workflows. The partnership enables accurate and fast audio-to-text conversion with strong multilingual STT models. weya AI evaluates multiple STT solutions including its own and other providers, with Deepgram proven effective for production usage with reliable accuracy and speed. Collaboration focuses on endpointing in noise, semantic segmentation, background robustness, and expanded language support including Telugu, Kannada, and Bahasa.
Scale indicators9 records
Recent moves5 records
Expansion highlights6 records
weya AI competitors and assessment
Company assessmentDirect peers
- Ozonetel: Cloud telephony and AI-driven voice platform focused on Indian BFSI sales, collections and support; overlaps with weya AI's debt collection and outbound calling workflows.
- Haptik: India-based enterprise conversational AI platform powering chat and voice assistants for BFSI brands; directly comparable in customer base and use cases.
- Gupshup: Conversational AI messaging platform with deep WhatsApp Business API capabilities; competes with weya AI's text-AI agent and WhatsApp-led BFSI workflows.
- Observe.AI: AI conversation intelligence and agent-assist platform for contact centers; the most direct competitor to weya AI in voice-AI for BFSI customer operations and debt collection.
- Yellow.ai: Enterprise conversational AI platform offering voice and chat automation across customer support, sales and collections; competes head-on with weya AI in India BFSI and global enterprise.
Emerging players
- Bland AI: Programmable AI phone-calling platform for enterprise sales and support workflows; competes with weya AI for enterprise voice automation deployments.
- Vapi: Developer-focused voice AI agent platform enabling rapid deployment of phone-call agents; overlapping technology and target developer/enterprise customers as weya AI.
Broad incumbents
- Twilio: Communications platform offering programmable voice, WhatsApp and AI agent capabilities; both a partner and broad competitor to weya AI across messaging and voice automation.
- Genesys: Global contact-center and CX platform with AI-powered voice and digital agents; competes at the top end of the enterprise market with broader portfolio than weya AI.
Regional players
- Exotel: India-focused cloud telephony and contact-center platform with AI agent capabilities; provides core telephony infrastructure that both underpins and competes with weya AI's voice stack.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
weya AI social profiles
Digital presenceweya AI financial estimates
Financial estimateRevenue estimate
Valuation estimate
weya AI leadership team
Management profileNumber of profiles
Profiles3 records
weya AI funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
weya AI M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about weya AI
What does weya AI do?
weya AI builds and sells an AI-powered voice and text automation platform purpose-built for BFSI (Banking, Financial Services, and Insurance) customer operations. The platform deploys 24/7 AI voice agents that handle outbound and inbound calls for payment reminders, loan follow-ups, debt collection, lead nurturing, and insurance servicing across phone, WhatsApp, email, and SMS channels. It also offers a Text AI module for WhatsApp/SMS/email/web chat support and an open-source noise suppression model (Hush) for voice audio quality.
Is weya AI a public or private company?
weya AI is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was weya AI founded?
weya AI was founded in 2021. It employs 11 to 50 people.
Where is weya AI based?
weya AI is headquartered in San Francisco, United States, in the North America region.
How does weya AI make money?
Four revenue lines are on record. AI Voice Agent Minutes are the primary driver. The others are AI Chat Agent Sessions, enterprise Custom Plans and white-Glove Onboarding Services.
Who are weya AI's main competitors?
Direct peers on record are Ozonetel, Haptik, Gupshup, Observe.AI and Yellow.ai. Emerging players are Bland AI and Vapi. Broad incumbents are Twilio and Genesys. Exotel is listed as a regional player.
Does weya AI have an API?
No public API is recorded for weya AI.
What industry is weya AI in?
weya AI's product category is Conversational AI for BFSI. Its primary akta.pro industry code is HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration), with a secondary code of HDAAAFAL, Contact Center Speech AI (agent assist, IVR automation). Its NAICS code is 541511 and its SIC code is 7372.