What Plankomat does

Plankomat S.A. (Pty) Ltd is a privately held South African technology company, founded in 1970 and headquartered in Northcliff, Johannesburg. The company operates across Sub-Saharan Africa, with named geographic presence in South Africa, Kenya, Nigeria, Ghana, and Côte d'Ivoire. It functions as a regional value-added distributor, authorized reseller, and solutions integrator, anchored on three core vendor relationships: PaperCut (MF and Hive print management), Princity (multi-brand printer fleet management, with exclusive African distribution rights), and Revoco (cloud-based cost recovery for the legal sector, as Authorized Solutions Centre for Sub-Saharan Africa). Day-to-day operations are led by General Manager Samantha (Els) Buitendag from the company's owned premises in Johannesburg.

The product portfolio spans four interconnected segments: print management software (PaperCut MF for on-prem/private cloud, PaperCut Hive for public cloud), fleet intelligence (Princity for centralized multi-vendor device monitoring, meters, consumables, and billing), payment-enabled self-service (CMPrint kiosks, SkyKIOSK/Mini SkyKIOSK hardware, SkyWallet web portal, PaperCut Inject Module middleware, and SkyPay), and document management (DocMGT / OpenBee, cloud-hosted on Microsoft Azure with AI-assisted capture and workflow automation). Supporting this is an authentication hardware line including RFID card readers (Cartadis TCM4, Omnikey, RFideas, Elatec), fingerprint terminals (ID OneTouch, ECO100), facial recognition terminals (SpeedFace), and BioBuddy Wiegand-to-USB converters. The technology stack supports 12+ printer brands (Brother, Canon, Epson, HP, Konica Minolta, Kyocera, Lexmark, Olivetti, Ricoh, Sharp, Toshiba, Xerox) and runs across Android, Apple, AWS, Azure, Chrome OS, GCP, Linux, and Windows environments.

The business model combines multi-year subscription and licensing revenue (PaperCut, Princity, DocMGT, Revoco), unit-based hardware sales, transaction-fee revenue from payment processing integrations, and professional services for deployment and support. Pricing is quote-based and channel-delivered, with most end-customer relationships handled through a certified network of authorized resellers across Sub-Saharan Africa. Plankomat also operates a Paystack-powered online store for select hardware and direct payment processing. Target segments include enterprise organizations, managed print service providers, legal firms, public spaces (libraries, universities, hotels, shopping centers), and healthcare, government, and non-profit organizations requiring secure printing, fleet visibility, pay-per-use document services, and document workflow automation.

Name

Plankomat

Legal name

Plankomat S.A. (Pty) Ltd

Website

https://plankomat.co.za

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

11–50 employees

Short description

Plankomat is a South African technology company operating across Sub-Saharan Africa, providing print management, fleet intelligence, authentication hardware, and payment-enabled self-service solutions to enterprise, legal, public-sector, and managed print services customers through a certified reseller channel network.

Ownership category

akta.pro rank

Product category

Print Management Software

NAICS

Software Publishers (51321), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Professional, Scientific, and Technical Services (541)

SIC

Services-Prepackaged Software (7372), Computer & Office Equipment (3570), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Printing & Document Infrastructure (MFP fleets, Print Servers, Managed Print) (EDAEAHAL)

Keywords

• Print management software
• Printer fleet management
• Self-service kiosks
• Document management systems
• Authentication hardware

Headquarters

HQ city

Northcliffe

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing - PaperCut: Revenue from PaperCut MF and Hive software licensing, including implementation, configuration, and ongoing support services.
2. Hardware Sales: Sale of payment kiosks (SkyKIOSK, Mini SkyKIOSK), authentication devices (card readers, biometric terminals, converters), and related hardware components.
3. Fleet Management - Princity: Revenue from Princity multi-brand fleet management solution providing device monitoring, consumables automation, and technical operations support.
4. Payment Platform Services: SkyWallet web-based deposits, PIM middleware automation, and payment processing integration services.
5. Document Management: DocMGT cloud-hosted document management system with AI-powered processing, hosted in Microsoft Azure.
6. Cost Recovery - Revoco: Cloud-based consumption billing for legal sector with automated synchronization to external billing systems. Consumption-based pricing model.
7. Self-Service Kiosk Software - CMPrint: CMPrint payment-enabled self-service solution for public spaces with optional PrinterKiosk services subscription.
8. Professional Services: Implementation, deployment, support, and training services for the company's product portfolio.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Plankomat is a South African technology company that sells and supports an integrated ecosystem of print management software (PaperCut MF and Hive), multi-brand printer fleet management (Princity), payment-enabled self-service kiosks and account-loading terminals (CMPrint, SkyKIOSK, Mini SkyKIOSK, SkyWallet, PIM), cloud-hosted document management (DocMGT), and authentication hardware (card readers, fingerprint and facial recognition terminals, BioBuddy converters). The portfolio targets enterprises, MPS providers, public institutions, and legal sector customers across Sub-Saharan Africa, delivered primarily through a network of authorized resellers with direct enterprise sales support.

Product overview

Plankomat is a South African technology company operating for over five decades, offering a comprehensive ecosystem of print management, fleet intelligence, and payment-enabled self-service solutions across Sub-Saharan Africa. The portfolio comprises three complementary segments: Print Management (PaperCut MF and PaperCut Hive for secure printing and MFD control), Printer Fleet Management (Princity for multi-brand device monitoring and billing), and Pay-as-you-go/Self-service Solutions (CMPrint kiosks, SkyKIOSK/Mini SkyKIOSK, SkyWallet, SkyPay, and PaperCut Inject Module for payment processing and account loading). Supporting these are document management (DocMGT with AI-powered automation), authentication hardware (card readers, fingerprint, facial recognition, BioBuddy converters), and add-on modules including Revoco for legal sector billing and Intuitive for PaperCut reporting dashboards. The solutions integrate with leading printer brands, accounting/billing systems, payment gateways, and cloud platforms to deliver end-to-end workflow automation.

Differentiator

Problem solved

Functional benefit

Brands

• PaperCut MF & Hive: Print management software for printers and MFDs providing secure printing, tracking, and cost control.
• Princity
• CMPrint
• PrinterKiosk
• TCM4 Multi-Frequency Card Reader
• SpeedFace
• ID OneTouch
• BioBuddy
• SkyKIOSK
• Mini SkyKIOSK
• SkyWallet
• PaperCut Inject Module (PIM)
• DocMGT
• Intuitive
• Revoco
• Universal MKII

Products and services

• PaperCut MF Secure print management software for on-premises or private cloud deployments, providing access control, secure release, watermarking, and post-print accountability for offices, campuses, and distributed multi-vendor printer environments.
• PaperCut Hive Public cloud print management software using an edge-mesh IoT approach to manage printers and MFDs from the cloud while print jobs remain on the local network.
• Princity Fleet Management Centralized multi-brand printer fleet management platform providing real-time device information, meter collection, consumables automation, alerts, billing, and reporting for managed print service providers and distributed estates.
• CMPrint Self-Service Kiosk Payment-enabled self-service solution for walk-up printing, copying, and scanning in public spaces such as libraries, universities, hotel lobbies, and shared facilities, supporting coin, card, and digital wallet payments with USB print and PIN release options.
• DocMGT Document Management Cloud-hosted document management and digital workplace platform (hosted on Microsoft Azure) with version management, permissions, structured workflows, drag-and-drop eForms, capture automation, and AI-powered classification and routing.
• SkyKIOSK Account Loader PC-based self-service kiosk hardware and software that loads PaperCut accounts via cash (notes and coins), card (Visa/Mastercard), and QR wallet payments, designed for 24/7 operation and network integration.
• Mini SkyKIOSK Compact tablet-sized cashless deposit terminal in a metal enclosure for sites that prefer to eliminate physical cash handling, supporting debit/credit card tap-and-go and QR wallet PaperCut top-ups.
• SkyWallet Web Portal Web-based deposit platform that enables remote PaperCut account loading from any internet-connected device, integrating Zapper (South Africa), M-Pesa (Central and East Africa), Masterpass, and card payments.
• Revoco Cost Recovery Cloud-based consumption billing solution for PaperCut MF that automates cost recovery and disbursements across print, scan, fax, copy, and telephony activities, with integrations to legal practice management and billing systems such as WinLaw, Legal Suite, Sage Pastel, Ghost Practice, and others.
• PrinterKiosk Services Cloud-based add-on services for CMPrint enabling email-to-print, scan-to-phone, outlet location finder, and merchant dashboards for managing multiple kiosk locations.
• TCM4 Multi-Frequency Card Reader USB card reader supporting multiple RFID technologies (125 kHz and 13.56 MHz) with optional Bluetooth Low Energy for smartphone authentication, with keyboard wedge emulation for broad compatibility.
• SpeedFace Facial Recognition Terminal Facial recognition terminal with 4.3-inch touch screen and dual-lens camera supporting up to 6,000 face templates with anti-spoofing capabilities, 0.2-second recognition, and multi-mode authentication (face, card, PIN).
• ID OneTouch Fingerprint Reader USB biometric terminal that enables secure fingerprint authentication on MFDs with self-registration at device and optional Wi-Fi sync for template distribution.
• BioBuddy Wiegand-to-USB Converter Compact converter that enables biometric terminals with Wiegand output to interface with systems requiring USB input, suitable for MFDs, kiosks, and PC-based authentication applications.
• Authentication Card Readers Range of USB card readers from manufacturers including Omnikey, Cartadis, RFideas, and Elatec that support multiple RFID technologies and keyboard wedge mode for MFD, POS, and PC authentication.

Quantifiable outcome

• Up to 30% reduction in printing costs with PaperCut access control and secure release
• +1 more outcomes

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

AI capability4 records

Feature14 records

Partnerships

Five partnerships are on record, tiered core and minor.

• PaperCutcoreTechnology or IntegrationAuthorized reseller and solutions provider for PaperCut MF (on-prem/private cloud) and PaperCut Hive (public cloud) print management software across Sub-Saharan Africa. The partnership provides secure printing, access control, and cost management solutions.
• PrincitycoreTechnology or IntegrationExclusive Princity distributors for the African continent. Princity is a centralized multi-brand fleet management solution for printer fleets, providing billing, consumables automation, and technical operations support.
• RevococoreTechnology or IntegrationAuthorized Solutions Centre (ASC) for Sub-Saharan Africa for Revoco cloud-based cost recovery and billing solution for legal sector, integrating with PaperCut MF for print/scan/fax/copy/telephony activities.
• Printer Brand ManufacturerscoreTechnology or IntegrationMulti-vendor support across 12+ printer brands: Brother, Canon, Epson, HP, Konica Minolta, Kyocera, Lexmark, Olivetti, Ricoh, Sharp, Toshiba, Xerox. Vendor-neutral approach enables diverse fleet management.
• Knalp Reality ProjectsminorImplementation/ SI/ Consulting PartnerData processor listed in privacy notice at 218 Beyers Naude Drive, Northcliff, Johannesburg, RSA. Processes personal data on behalf of Plankomat.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Vasion (formerly PrinterLogic): Cloud-native print management platform offering serverless direct IP printing and secure release; competes directly with PaperCut MF/Hive and addresses the same vendor-neutral, multi-OS fleet use cases as Plankomat.
• Pharos Systems: Provider of Pharos Uniprint secure print and enterprise output management for education and enterprises; directly comparable to PaperCut MF for campus and large-fleet secure release printing.
• Y Soft: Provider of YSoft SAFEQ print management and authentication solutions serving enterprise and education customers globally; competes in the same secure print/release and fleet management space as Plankomat's PaperCut-based offering.
• PaperCut Software: Developer of PaperCut MF and Hive, the core platform Plankomat distributes across Sub-Saharan Africa; directly comparable as a print management software vendor targeting the same enterprise and education segments.
• PrinterKiosk: Provider of the PrinterKiosk email-to-print, scan-to-phone and outlet-location cloud services integrated into Plankomat's CMPrint offering; comparable self-service / pay-per-print kiosk technology peer.

Broad incumbents

• Xerox Workplace Solutions: Xerox's cloud print and MPS portfolio (Workplace Suite, MPS) competes in the same secure release and managed print segments that Plankomat addresses with PaperCut and Princity in Africa.
• HP (HP Smart Printing / MPS): Global incumbent offering HP Smart Printing, MPS and fleet analytics bundled with its printer/MFD hardware; broad incumbent threat to Plankomat's vendor-neutral positioning in mixed-fleet environments.
• Canon (uniFLOW): Canon's uniFLOW output management platform is a direct alternative to PaperCut MF in enterprise accounts; relevant incumbent comparison for Plankomat's enterprise segment.
• Ricoh (Smart Integration / Streamline NX): Global OEM offering integrated print management, MPS and workflow software alongside its hardware; competes with Plankomat in enterprise secure print and fleet management, especially in deals where single-vendor simplicity wins.

Peers

• OpenBee (DocMGT): Provider of the DocMGT/OpenBee document management and digital workflow platform that Plankomat resells; directly comparable technology peer in the cloud DMS / workflow automation category Plankomat addresses.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/plankomat-sa

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Plankomat