MAPP
MAPP is a London-headquartered, employee-owned (EOT) commercial property management firm managing £30bn+ of real estate across 1,000+ buildings for 100+ institutional clients in the UK and Southeast Asia, with integrated services spanning property management, building consultancy, sustainability, flex workspace, and technology.
- Company typePrivate
- Founded1998
- HeadquartersLondon, United Kingdom
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What MAPP does
MAPP (legal entity: MAPP (Property Management) Limited) is a London-headquartered commercial property management firm founded in 1998 by Nigel Mapp. The company manages £30bn+ of commercial real estate across 1,000+ buildings on behalf of 100+ institutional clients including Barings, AEW, Schroders, J.P. Morgan Asset Management, Frasers Property UK, HIH Real Estate, Oxford Properties, and the Haberdashers' Company. Since June 2023, MAPP has been wholly owned by its 650+ employees through an Employee Ownership Trust (EOT), with governance led by CEO Louise Bonham (appointed March 2023, formerly Co-Head of Cushman & Wakefield EMEA Asset Services and COO of CBRE Advisory & Transaction Services EMEA), Executive Chairman David Clein, founder Nigel Mapp as Chairman, and Non-Executive Chair Tim Saunders (appointed May 2026).
MAPP's service architecture is structured around four interdependent pillars: V1.0 (core property and facilities management, risk, service charges, rent collection, procurement), V2.0 (people-first experiences spanning guest management, asset transformation, social impact, building consultancy), V3.0 (sustainability services including ESG strategy, carbon reduction, retrofit planning, and the Climate Ready offering launched June 2026), and V4.0 (technology layer integrating building management systems, data automation, and occupier portals). Sub-brands include RE-DEFINED (flex workspace operator acquired 2022, enabling managed lease solutions such as Winnersh Triangle with Frasers and Portman WorkWell with The Portman Estate) and Energy by MAPP (utility procurement managed by former Shell Energy and Siemens personnel).
The firm operates from regional offices in London, Birmingham, Bristol, Manchester, and Glasgow, with a Singapore hub opened in May 2023 in partnership with Millennium Group and Allsop serving Asian institutional investors. MAPP employs 250+ site team members directly (rather than outsourcing) and is FCA-authorized (FRN 528485) and RICS-regulated, with ISO 14001, ISO 45001, and B Corp certifications (recertified 2024-25 with a 132.5 score, a 53% improvement from 2021). Revenue derives from recurring property management fees, building consultancy professional services, managed workspace solutions, and sustainability/ESG advisory, all delivered via direct enterprise sales targeting institutional real estate investors, funds, and REITs.
MAPP firmographics
Firmographics- Name
- MAPP
- Legal name
- MAPP (Property Management) Limited
- Website
- https://wearemapp.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- MAPP is a London-headquartered, employee-owned (EOT) commercial property management firm managing £30bn+ of real estate across 1,000+ buildings for 100+ institutional clients in the UK and Southeast Asia, with integrated services spanning property management, building consultancy, sustainability, flex workspace, and technology.
- Ownership category
- akta.pro rank
MAPP industry classification
Industry- Product category
- Commercial Property Management
- NAICS
- Real Estate Property Managers (53131)
- SIC
- Real Estate Agents & Managers (For Others) (6531), Operators Of Nonresidential Buildings (6512), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Property Management Advisory & Leasing Administration (FSAEAJAN)
Keywords
Where MAPP is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices5 records
Markets served
MAPP business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others
Revenue model
- Property and Portfolio Management Services: Recurring management fees for managing commercial real estate portfolios on behalf of institutional investors, funds, REITs, and private investors. Services span property management, facilities management, occupier engagement, accounting, building consultancy, and technology solutions.
- Building Consultancy Services: Professional and project-related core building surveying services including technical due diligence, dilapidations, planned preventative maintenance, reinstatement cost assessments, contract administration and project management.
- Flex Workspace (RE-DEFINED): Managed workspace solutions providing flexible and bespoke office space solutions, enabling owners to deliver space catering to evolving occupier demand with financial and operational management services.
- Sustainability and ESG Services: ESG consultancy, sustainability strategy and reporting, carbon reduction, water management, waste management, and environmental compliance services. Includes Energy by MAPP for utility procurement.
- Consultancy and Mobilisation Services: Guiding clients through stages to get buildings ready for occupation, including pre-practical completion consultancy, technology integration, and building management systems setup.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom negotiated property management services |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels11 records
MAPP product offering
Product offeringCore offering
MAPP provides commercial property and portfolio management services for institutional real estate investors, funds, REITs and property owners, managing £30bn+ of UK commercial real estate. Services span property management, facilities management, building consultancy, sustainability and ESG advisory, energy procurement (Energy by MAPP), flexible workspace solutions (RE-DEFINED), asset management, and the Climate Ready climate resilience service, supported by an integrated V4.0 technology platform.
Product overview
MAPP offers a comprehensive property management ecosystem structured around four interdependent service areas: V1.0 (Outstanding Property Management), V2.0 (People-First Experiences), V3.0 (Sustainable Management), and V4.0 (Technology). The company manages £30bn+ of commercial real estate through integrated services including property and portfolio management, building consultancy, sustainability, flex workspace (via RE-DEFINED), and energy services (Energy by MAPP). Notable branded offerings include Climate Ready for climate resilience and retrofit services, and RE-DEFINED for flexible workspace solutions. MAPP operates across retail, leisure, science and business parks, workplaces, industrial, logistics, and mixed-use estates sectors throughout the UK.
Differentiator
Problem solved
Functional benefit
Brands
- RE-DEFINED: A MAPP company that provides flexible workspace solutions and managed workspace services for building owners, delivering financial and operational management, on-site community support and a suite of amenities.
Products and services
- Property and Portfolio Management
- Building Consultancy
- Sustainability Services
- Facilities Management
- RE-DEFINED Flex Workspace
- Energy by MAPP
- Climate Ready
Quantifiable outcome
- EMPOWER programme achieved 81% employment rate (17 of 21 participants) within 5 months, compared to typical 12-month timeline
- +3 more outcomes
Companies that use MAPP
Customer profileNamed customers17 records
Segments4 records
Ideal customer profiles3 records
MAPP technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
Feature5 records
MAPP partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered core and minor.
- RE-DEFINEDcoreMAPP acquired RE-DEFINED, a specialist flexible workspace operator, to help clients unlock latent potential of flexible office space. RE-DEFINED operates managed workspace brands including Portman WorkWell with The Portman Estate, and delivers managed lease solutions such as Winnersh Triangle with Frasers Property UK.
- ResurgocorePartnership with young people's employment charity Resurgo to deliver the EMPOWER programme, supporting young individuals facing barriers to workplace. 17 of 21 participants achieved employment, education or training within 5 months.
- GUKminorSupply chain partner in EMPOWER programme for socio-economic diversity in real estate.
- GreenZoneminorSupply chain partner in EMPOWER programme for socio-economic diversity in real estate.
- The Nurture GroupminorSupply chain partner in EMPOWER programme for socio-economic diversity in real estate.
- WardminorSupply chain partner in EMPOWER programme for socio-economic diversity in real estate.
- D2EminorVertical transportation consultancy and audit partnership maximising asset availability, compliance, and lifecycle management.
- KJ TaitminorMechanical and Electrical (M&E) engineering partnership with expertise in low-carbon, low-energy design, renewable energy, and sustainability.
- Gerald HoneyminorVertical transportation maintenance partnership ensuring assets are maintained and replaced to highest standards.
- RoserominorTechnical asset management consultant partnership for transitioning existing buildings to net-zero carbon through unique approaches.
- Millennium GroupcoreAsia platform partnership since 2017 representing Hong Kong, Chinese mainland, Singaporean and other Asian investors. Managing £3.5bn+ of assets for Asian investors with Singapore office hub.
- AllsopcoreProperty consultancy partnership for Asia platform, providing office and residential sector expertise alongside MAPP and Millennium Group.
- Managing Agents PartnershipminorMAPP initiated this partnership and has sat on the board since its creation in 2015.
- IWFMminorCorporate membership providing networking opportunities and forum for large-scale industry challenges and opportunities.
- Real Estate BalanceminorPartnership to create inclusive culture where both women and men are valued for their unique contributions.
- Jaguar Building ServicesminorM&E maintenance contractor awarded contract for 45 Gresham Street, a new addition to Jaguar's portfolio.
- FarebrotherminorDevelopment adviser and leasing agent for the Haberdashers' Company scheme at 25-27 Hosier Lane.
Scale indicators9 records
Recent moves10 records
Expansion highlights6 records
MAPP competitors and assessment
Company assessmentBroad incumbents
- CBRE Group: CBRE is the world's largest commercial real estate services firm, offering integrated property management, facilities management, valuation and advisory services globally. It is a direct competitor to MAPP's full-service UK commercial property management offering but with vastly larger global scale and cross-border capabilities.
- Avison Young: Avison Young is a global commercial real estate services firm offering property management, transaction and advisory services. It competes with MAPP in UK and EMEA institutional property management mandates with a similar integrated service approach.
- Cushman & Wakefield: Cushman & Wakefield is a top-tier global real estate services firm providing property management, facilities management, valuation and capital markets services. It directly competes with MAPP in UK commercial property management, and was previously led by MAPP's current CEO Louise Bonham.
- Colliers International: Colliers is a global real estate services and investment management firm offering property management, project management and advisory services. It competes with MAPP for institutional commercial property mandates in the UK and has been growing its UK platform.
- Knight Frank: Knight Frank is a UK-rooted global real estate consultancy offering property management, building consultancy, valuation and advisory services to institutional investors and occupiers. It directly competes with MAPP in UK commercial property management, particularly for City and West End office portfolios.
- JLL (Jones Lang LaSalle): JLL is a global real estate services firm offering property and facilities management, investment management and advisory services. It is a primary competitor for institutional mandates in UK commercial real estate, with larger technology investment capacity and broader geographic reach.
- Savills: Savills is a UK-headquartered global real estate services firm offering property management, building consultancy, valuation and advisory services. It competes with MAPP across all major UK commercial asset classes and serves similar institutional clients, though with broader international coverage.
Direct peers
- Workman LLP: Workman is a UK commercial property management specialist providing property and facilities management services to institutional investors and fund managers. It is a head-to-head competitor for UK commercial property management mandates of similar size and client base.
- Lambert Smith Hampton: Lambert Smith Hampton is a UK-focused commercial property consultancy offering property management, building consultancy, valuation and agency services. It is one of MAPP's closest direct competitors for UK institutional commercial property management mandates.
Regional players
- IWG (Regus): IWG is the world's largest operator of flexible workspace brands (Regus, Spaces, HQ). It overlaps with MAPP's RE-DEFINED subsidiary in the UK flex workspace market and previously employed MAPP's Head of RE-DEFINED Operations.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
MAPP social profiles
Digital presenceMAPP compliance and trust
Trust signalCompliance5 records
MAPP financial estimates
Financial estimateRevenue estimate
Valuation estimate
MAPP leadership team
Management profileNumber of profiles
Profiles20 records
MAPP subsidiaries and ownership
Company hierarchySubsidiaries1 record
MAPP funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MAPP M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MAPP
What does MAPP do?
MAPP provides commercial property and portfolio management services for institutional real estate investors, funds, REITs and property owners, managing £30bn+ of UK commercial real estate. Services span property management, facilities management, building consultancy, sustainability and ESG advisory, energy procurement (Energy by MAPP), flexible workspace solutions (RE-DEFINED), asset management, and the Climate Ready climate resilience service, supported by an integrated V4.0 technology platform.
Is MAPP a public or private company?
MAPP is a private company. It is classified as management employee owned and is currently operating.
When was MAPP founded?
MAPP was founded in 1998. It employs 501 to 1,000 people.
Where is MAPP based?
MAPP is headquartered in London, United Kingdom, in the Europe region.
How does MAPP make money?
Five revenue lines are on record. Property and Portfolio Management Services are the primary driver. The others are building Consultancy Services, flex Workspace (RE-DEFINED), sustainability and ESG Services and consultancy and Mobilisation Services.
Who are MAPP's main competitors?
Broad incumbents on record are CBRE Group, Avison Young, Cushman & Wakefield, Colliers International, Knight Frank, JLL (Jones Lang LaSalle) and Savills. Direct peers are Workman LLP and Lambert Smith Hampton. IWG (Regus) is listed as a regional player.
Does MAPP have an API?
No public API is recorded for MAPP.
What industry is MAPP in?
MAPP's product category is Commercial Property Management. Its primary akta.pro industry code is FSAEAJAN, Property Management Advisory & Leasing Administration. Its NAICS code is 53131 and its SIC code is 6531.