Gratia Health

What Gratia Health does

Gratia Health is an Austin-based B2B SaaS company that operates a mobile-first workforce activation platform for healthcare employers. Founded in 2023, the company delivers its product via SMS text and a mobile-optimized web application — with no app downloads, passwords, or email required — to enable real-time peer-to-peer and patient recognition, gamified clinical education, and incentive-based behavior reinforcement among frontline healthcare workers such as nurses, CNAs, and medical technicians. Its modular product suite includes three core games (Compliment Circle, Living Legends, and Care IQ) and three expansion modules (New Hire Navigator, Shift Pickup, and Charting Champ), supported by an administrative dashboard that gives healthcare leaders visibility into engagement, education gaps, and performance metrics. The platform integrates with payroll and HR systems and goes live in approximately 60 days with no IT integration required.

Gratia Health sells to enterprise healthcare buyers including acute-care hospitals, specialty hospitals, rehabilitation facilities, and health systems, with named deployments spanning Kindred Hospitals, ScionHealth (72 facilities), LifePoint Rehabilitation, CHG Specialty Hospitals, Solara, and St. Joseph Regional Medical Center. Pricing is quote-based and structured as a subscription tied to organization size, reward budget, and program configuration. The company markets through content (case studies, blog), organic social, customer testimonials, healthcare calendar moments such as National Nurses Week, and a demo-request-driven direct enterprise sales motion. The company reports it is live in 81 hospitals with 71% regular user engagement, 4.8% improved retention, 59% reduced contract-labor spend, and 91% of customers reporting improved patient care.

Gratia Health is a privately held for-profit company with 1-10 employees. It is led by CEO Shawn Dastmalchi, COO Harrison Tyner, VP of Sales Tim LaFrankie, and Co-founder/VP Clinical Affairs Laura Fleischfresser (RN, MBA). The company has disclosed a single seed funding round in November 2023 led by Jumpstart Capital with participation from 25madison, City Light Capital, and strategic investor ScionHealth.

Name

Gratia Health

Legal name

Gratia Health

Website

https://gratiahealth.com

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

1–10 employees

Short description

Gratia Health is an Austin-based B2B SaaS platform that uses mobile-first SMS gamification and real-time recognition to activate, retain, and upskill frontline healthcare workers at hospitals and health systems, serving named customers including ScionHealth, Kindred Hospitals, and LifePoint Rehabilitation.

Ownership category

akta.pro rank

Product category

Healthcare Workforce Engagement Software

SIC

Services-Prepackaged Software (7372)

akta.pro industry

PRIMARYHLACAEAJ

Adherence, Reminders & Engagement Automation (Medication/Follow-up)

Healthcare & Life Sciences/Digital Health & Health IT/Patient Engagement, CRM & Experience Platforms

SECONDARYHLALABAJ

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated)

Healthcare & Life Sciences/Telehealth Platforms/Provider-Integrated Virtual Care Platforms (Health Systems/Clinics)

Keywords

• Workforce engagement platform
• Nurse recognition software
• Healthcare gamification
• Variable pay incentives
• Employee retention tools

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. SaaS Platform Subscription: Gratia operates as a B2B SaaS platform providing workforce activation and engagement services to healthcare organizations. Revenue generated through platform subscriptions based on organization size and program configuration. The platform includes configurable reward budgets and performance targets set during implementation.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Gratia Health provides a mobile-first SaaS workforce activation platform for healthcare organizations that combines real-time peer and patient recognition, gamified clinical education, and variable pay incentives. Frontline staff access the platform via SMS text and a mobile-optimized web app with no downloads or passwords, while healthcare leaders manage programs through an administrative dashboard. The offering includes modular "games" such as Compliment Circle, Care IQ, Living Legends, Shift Pickup, New Hire Navigator, and Charting Champ that drive measurable retention, engagement, and patient experience outcomes.

Product overview

Gratia Health offers a workforce activation platform with a modular gamification architecture consisting of three Core Games (Compliment Circle, Living Legends, and Care IQ) and three Expansion Games (New Hire Navigator, Shift Pickup, and Charting Champ). The platform is accessed via SMS text and mobile-optimized web app with no downloads or passwords required. Users earn badges and points that unlock rewards like digital gift cards, while the administrative dashboard enables healthcare organizations to centralize recognition initiatives, track engagement metrics, and identify burnout risks before they impact retention.

Differentiator

Problem solved

Functional benefit

Products and services

• Compliment Circle A real-time recognition program that enables patients and peers to give instant feedback and shoutouts to frontline healthcare workers, transforming gratitude into visible celebrations and team morale.
• Care IQ A gamified clinical education experience that delivers bite-sized evidence-based care tips into the workflow through leaderboards, badges, and mini-challenges to reinforce care standards and improve knowledge retention.
• Living Legends A gamified program that spotlights high-impact caregivers who go above and beyond, using badge rewards and public recognition to ensure dedicated staff feel seen, valued, and appreciated.
• New Hire Navigator An onboarding program that structures the transition to practice for new healthcare hires through measurable milestones, integrating new employees and reducing early turnover risk.
• Shift Pickup A gamified incentive program that encourages proactive shift coverage and staffing reliability, rewarding employees who pick up extra shifts to reduce reliance on contract labor.
• Charting Champ A documentation reinforcement tool that uses targeted prompts and gamification to encourage timely and accurate clinical charting and compliance with documentation requirements.

Quantifiable outcome

• 4.8% improved retention rate
• +8 more outcomes

Named customers9 records

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Scale indicators19 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Achievers: Achievers is an enterprise employee recognition platform with global reward networks and analytics. Like Workhuman and Kudos, it competes directly with Gratia's recognition and engagement modules, especially in healthcare and large employer verticals.
• Kudos: Kudos is an employee recognition and engagement platform that provides peer-to-peer recognition, rewards, and analytics for organizations. It competes directly with Gratia on the recognition layer and offers some engagement analytics overlap.
• Workhuman: Workhuman is a leading employee recognition and social recognition platform serving enterprise customers globally. It directly competes with Gratia's Compliment Circle and Living Legends products as a peer-to-peer and milestone recognition solution, though it is broader in scope and not healthcare-specialized.
• Bonusly: Bonusly is a peer-to-peer employee recognition platform with points, rewards, and cultural analytics. It is a direct competitor to Gratia's recognition modules, particularly for mid-market and enterprise customers seeking lighter-weight recognition tools.

Broad incumbents

• CultureAmp: CultureAmp is an employee experience platform with engagement surveys, performance, and development tools. Its engagement analytics and culture-building features overlap with Gratia's leadership dashboard and engagement measurement value proposition.
• Lattice: Lattice is a people management platform spanning performance, engagement, and recognition for mid-market and enterprise. While broader in scope than Gratia, its recognition and engagement features increasingly compete for the same HR tech budget allocation.

Emerging players

• Limeade: Limeade is an employee wellbeing and engagement platform serving healthcare and other industries. Its focus on frontline engagement and inclusion overlaps with Gratia's frontline healthcare worker focus, particularly in supporting burnout reduction and culture initiatives.
• 15Five: 15Five is a continuous performance management and employee engagement platform that overlaps with Gratia's analytics dashboard and engagement measurement capabilities, though it focuses more on performance reviews and manager feedback than frontline recognition.
• Trusted Health: Trusted Health is a healthcare workforce platform helping nurses find jobs and manage careers. It overlaps with Gratia's career development and new hire onboarding use cases, though it is more focused on job placement than in-workforce engagement.
• Quantum Workplace: Quantum Workplace offers employee engagement surveys, performance management, and recognition tools. It overlaps with Gratia's engagement measurement and leadership dashboard value proposition, particularly for healthcare systems investing in culture analytics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/gratia_health
• YouTubeyoutube.com/@gratiahealth
• Facebookfacebook.com/gratia.health
• LinkedInlinkedin.com/company/gratia-health
• Instagraminstagram.com/gratiahealth

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds1 record

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gratia Health