SecurePII
SecurePII is a cloud-native compliance platform that redacts credit card and PII data from live voice calls in real time. Its patented SecureCall technology integrates with Cisco Webex and Genesys Cloud contact centres, serving UCaaS/CCaaS providers, enterprises, and SMBs needing PCI-DSS 4.0 compliance and AI-safe voice data.
- Company typePrivate
- Founded2025
- HeadquartersBrisbane, Australia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What SecurePII does
SecurePII is a cloud-native compliance and data-privacy platform spun out of BroadSource in February 2025 and headquartered in Brisbane, Australia, with operating entities in Delaware (US) and the United Kingdom. Its flagship product, SecureCall, uses patented selective redaction technology to remove credit card numbers and other personally identifiable information (PII) from live voice calls in real time, at the point of ingestion, before audio reaches enterprise systems, recordings, or AI transcription tools. The platform integrates natively as a widget into Cisco Webex Calling, Webex Contact Center, BroadWorks, and Genesys Cloud environments, and is listed on Cisco SolutionsPlus (Cisco Global Price List) and Genesys AppFoundry.
The company serves contact centre operators, UCaaS/CCaaS service providers, small and medium businesses that take phone payments, and AI-driven enterprises that need to train models on voice data without PII exposure. It addresses PCI DSS 4.0 compliance, chargeback fraud, insider threat risk, and the expanding compliance scope created when cardholder or PII data enters AI and recording systems. SecureCall holds Level 1 Global PCI-DSS attestation, and SecurePII is an Associate Participating Organization of the PCI Security Standards Council.
SecurePII distributes primarily through a layered channel — CSPs, MSPs, SIs, and Technology Partners who white-label or bundle SecureCall — supplemented by direct enterprise field sales in North America. Revenue is generated via recurring SaaS subscriptions, partner licensing/white-label arrangements, and channel referral commissions. The company raised USD 3.5 million in seed funding from Tidal Ventures in October 2025 to accelerate US and global expansion and to develop AI-powered redaction beyond credit card data into broader PII, HIPAA, and GDPR use cases.
SecurePII firmographics
Firmographics- Name
- SecurePII
- Legal name
- SecurePII Pty. Ltd.
- Website
- https://securepii.cloud
- Company type
- Private
- Founded year
- 2025
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- SecurePII is a cloud-native compliance platform that redacts credit card and PII data from live voice calls in real time. Its patented SecureCall technology integrates with Cisco Webex and Genesys Cloud contact centres, serving UCaaS/CCaaS providers, enterprises, and SMBs needing PCI-DSS 4.0 compliance and AI-safe voice data.
- Ownership category
- akta.pro rank
SecurePII industry classification
Industry- Product category
- PCI Compliance Software (Voice PII Redaction)
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- 3D Secure, Authentication & Access Control (FSAMALAD)
- akta.pro secondary industry
- Authentication (MFA/Passwordless/Biometrics) Platforms (BPAMAEAE)
Keywords
Where SecurePII is headquartered
LocationHeadquarters
- HQ city
- Brisbane
- HQ country
- Australia
- HQ region
- Oceania
Offices4 records
Markets served
SecurePII business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations
Revenue model
- SecureCall SaaS Subscription: SecureCall is sold as a cloud-native SaaS subscription to businesses of all sizes, with pricing bundled by service provider partners (CSPs/MSPs) as a value-added service. Partners re-sell or white-label the solution, increasing their ARPU and reducing churn. End customers pay through partner subscriptions.
- Partner White-Label Licensing: CSP and MSP partners can white-label SecureCall, releasing functionality under their own brand while leveraging SecurePII's trust and security infrastructure, creating a co-branded revenue relationship.
- Channel Revenue Share / Referral: Referral partners earn commissions for directing opportunities to SecurePII, while systems integrators and technology partners earn margins on every sale. Partners benefit from recurring SaaS subscription revenue from end customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | 30-Day Free Trial for end customers |
| Subscription | Monthly | Partner Subscription (CSP/MSP/SI/Technology) |
Go-to-market motion3 records
Distribution channels7 records
Marketing channels8 records
SecurePII product offering
Product offeringCore offering
SecurePII sells SecureCall, a cloud-native SaaS platform that redacts sensitive payment and PII data (credit card numbers, Social Security numbers, account credentials) from live voice calls in real time at the point of ingestion, before audio reaches enterprise systems, recordings, or AI transcription tools. The platform integrates natively into Cisco Webex and Genesys Cloud contact center environments and is resold or white-labeled through CSP, MSP, and SI channel partners, with revenue driven by SaaS subscriptions and licensing.
Product overview
SecurePII is a cloud-native data privacy and PCI compliance platform that operates as a platform-plus-modules architecture. The core platform, SecurePII, provides the overarching infrastructure for real-time PII redaction across voice channels, while SecureCall serves as the flagship product module specifically targeting PCI-compliant credit card redaction for phone payments. SecureCall integrates as sub-products across UCaaS and CCaaS platforms including Cisco Webex Calling, Webex Contact Centre, and Genesys Cloud. The platform enables organizations to reduce compliance scope, prevent sensitive data from entering business systems, and safely leverage voice data for AI applications.
Differentiator
Problem solved
Functional benefit
Brands
- SecureCall: Flagship product providing cloud-native PCI compliance and data privacy for voice communications. SecureCall uses patented selective redaction technology to remove sensitive audio (credit card details, PII) before it reaches business systems, enabling PCI-DSS compliance and AI-safe voice data processing.
Products and services
- SecureCall SecureCall is SecurePII's flagship PCI-compliant solution that redacts credit card details from voice calls in real time, preventing sensitive data from entering business systems without rerouting calls, interrupting conversations, or storing audio. It is targeted at businesses and contact centres taking card payments over the phone.
- SecureCall for Webex Calling Integration of SecureCall with the Webex Calling cloud that embeds as a widget in the Webex Calling sidebar, enabling customers to securely take PCI-DSS compliant payments by phone across office accounts teams, retail points of sale, and local government settings.
- SecureCall for Webex Contact Centre Integration of SecureCall with Webex Contact Centre Cloud that enables agents to securely take PCI-DSS compliant payments by phone for all Webex Contact Centre customers, embedding as a widget in the Webex Contact Centre desktop.
- SecureCall in Genesys Cloud Contact Centres Self-deployable PCI solution for Genesys Cloud that activates within minutes without telephony changes or capital expenditure, with a widget that automatically deploys into the Genesys Agent Desktop and integrates telephony without manual voice engineering.
- SecurePII Platform SecurePII is the overarching cloud-native data privacy and PCI compliance platform family that extends beyond credit card protection to secure all forms of PII (Social Security numbers, account credentials) exchanged in voice communications, enabling compliance with GDPR, HIPAA, CCPA, PCI DSS 4.0, and enterprise AI integrations.
Quantifiable outcome
- 80% reduction in contact centre PCI expenses compared to legacy PCI technology
- +7 more outcomes
Companies that use SecurePII
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles4 records
SecurePII technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability7 records
Feature5 records
SecurePII partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core, flagship and secondary.
- PCI Security Standards Council (PCI SSC)coreSecurePII joined the PCI Security Standards Council as an Associate Participating Organization, contributing its expertise in securing payment data in voice channels and large-scale communications environments. SecurePII will engage with the broader PCI community to support the development and adoption of payment security standards, sharing practical implementation experience with Qualified Security Assessors and Internal Security Assessors.
- Cisco (SolutionsPlus)flagshipSecureCall is onboarded to Cisco SolutionsPlus, Cisco's global program enabling customers to order approved third-party products directly through Cisco sales teams and partners. SecureCall is listed on the Cisco Global Price List and available for Webex Calling, Webex Contact Center, Customer Assist, and BroadWorks networks. The integration enables PCI-compliant phone payments without changes to Cisco telephony infrastructure.
- Genesys (AppFoundry)flagshipSecureCall is listed on the Genesys AppFoundry as the only self-deployable PCI solution for Genesys Cloud contact centres. The listing carries Level 1 Global PCI-DSS attestation and includes a 30-day free trial for customers and a free sandbox for partners. The widget auto-deploys into the Genesys Agent Desktop in under a minute. SecurePII attended the Genesys APAC Drive and Partner Executive Summit as a Leading Sponsor.
- Communications Service Provider (CSP) PartnerscoreCSP partners (telecommunications service providers) bundle SecureCall as a value-added service, delivering PCI-compliant phone payments to businesses of all sizes. Partners can white-label the solution, integrating it into their UCaaS and CCaaS portfolios. The partnership increases ARPU and reduces customer churn for CSPs while extending SecurePII's global reach.
- Managed Service Provider (MSP) PartnerscoreMSP partners integrate SecureCall into their cloud communications value-added service offerings, targeting mid-market enterprises. Both MSP Reseller and MSP White-Label partnership models are available. Partners benefit from increased ARPU, reduced churn, and greater customer trust through the security add-on.
- Systems Integration (SI) PartnerssecondarySystems integrators design and implement SecureCall alongside enterprise communications and security projects. SIs can act as resellers, distributors, or master agents, deploying SecureCall as part of end-to-end solutions for large enterprise customers.
- Technology PartnerssecondaryTechnology partners in FinTech, CRM, and Enterprise Applications extend the SecurePII platform by combining it with their own industry-leading technologies. Reseller and referral partner models are available, enabling partners to earn high-margin recurring revenue from SaaS subscriptions.
- BroadSourceflagshipBroadSource is the parent company and strategic partner behind SecurePII. BroadSource, a global leader in cloud communications, evolved its technology into the SecurePII product family. SecurePII was launched at the Cavell Summit APAC in Sydney under the BroadSource brand. BroadSource CEO Haydn Faltyn and COO Jason Thals are co-founders of SecurePII, with SecureCall being BroadSource's flagship PCI compliance product now consolidated under SecurePII.
Scale indicators7 records
Recent moves7 records
Expansion highlights7 records
SecurePII competitors and assessment
Company assessmentEmerging players
- Observe.AI: AI-driven contact center quality and conversation intelligence platform with PII redaction capabilities built in. Competes at the intersection of voice AI and compliance, an emerging adjacent category to SecurePII's AI-safe voice thesis.
- Cresta: Real-time AI assistance and conversation intelligence platform for contact centers with a focus on regulated and high-volume voice environments. Adjacent emerging player with overlap on AI-safe voice for enterprise contact centers.
Others
- TokenEx: Cloud tokenization and payment data security provider that protects cardholder data across channels. Not a direct competitor in voice, but highly thematically aligned as an enabler of PCI scope reduction for digital payments.
Broad incumbents
- Verint Systems: Enterprise customer engagement and compliance recording vendor with voice analytics and redaction capabilities. Competes with SecurePII in regulated contact center environments where compliance and AI on voice data are priorities.
- NICE Ltd. Large enterprise provider of contact center analytics, compliance recording, and interaction analytics with built-in PCI/PII redaction features. A broad incumbent competing for the same compliance and analytics budgets as SecurePII.
- CallMiner: Conversation intelligence and speech analytics platform with PCI/PII redaction features in its omnichannel analytics suite. Larger, broader incumbent that overlaps with SecurePII's AI-safe voice data positioning.
Direct peers
- Eckoh: Long-standing UK vendor of PCI DSS compliance and secure payment solutions (CallGuard product) for contact centers and customer service operations. A direct peer to SecureCall targeting the same enterprise phone-payment security use case.
- Syntec Business Technology: UK-based contact center technology provider offering secure payment and PCI compliance solutions integrated into telephony and CCaaS environments. Comparable to SecurePII's positioning with channel partners and CCaaS integrations.
- PCI Pal: UK-based provider of secure payment solutions for contact centers, offering DTMF masking and PCI scope reduction for phone-based card payments. Directly competes with SecurePII's SecureCall in the same use case and customer base.
- Sycurio: Provider of DTMF-masked phone payment and PCI compliance solutions (formerly Semafone) for enterprise contact centers. Competes head-to-head with SecurePII on secure-by-design phone payments without removing agents from the conversation.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
SecurePII social profiles
Digital presenceSecurePII compliance and trust
Trust signalCompliance4 records
SecurePII financial estimates
Financial estimateRevenue estimate
Valuation estimate
SecurePII leadership team
Management profileNumber of profiles
Profiles3 records
SecurePII funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SecurePII M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SecurePII
What does SecurePII do?
SecurePII sells SecureCall, a cloud-native SaaS platform that redacts sensitive payment and PII data (credit card numbers, Social Security numbers, account credentials) from live voice calls in real time at the point of ingestion, before audio reaches enterprise systems, recordings, or AI transcription tools. The platform integrates natively into Cisco Webex and Genesys Cloud contact center environments and is resold or white-labeled through CSP, MSP, and SI channel partners, with revenue driven by SaaS subscriptions and licensing.
Is SecurePII a public or private company?
SecurePII is a private company. It is classified as corporate owned and is currently operating.
When was SecurePII founded?
SecurePII was founded in 2025. It employs 11 to 50 people.
Where is SecurePII based?
SecurePII is headquartered in Brisbane, Australia, in the Oceania region.
How does SecurePII make money?
Three revenue lines are on record. SecureCall SaaS Subscription is the primary driver. The others are partner White-Label Licensing and channel Revenue Share / Referral.
Who are SecurePII's main competitors?
Emerging players on record are Observe.AI and Cresta. TokenEx is listed as an others. Broad incumbents are Verint Systems, NICE Ltd. and CallMiner. Direct peers are Eckoh, Syntec Business Technology, PCI Pal and Sycurio.
Does SecurePII have an API?
Yes. SecurePII offers a Developer Centre and portal for partners and customers. The platform includes API-driven architecture enabling scalable deployment across UCaaS and CCaaS environments. Specific API type (REST/GraphQL), authentication method, rate limits, and versioning are not explicitly documented in available source material. Developer documentation is at www.securepii.cloud/portal-login.
What industry is SecurePII in?
SecurePII's product category is PCI Compliance Software (Voice PII Redaction). Its primary akta.pro industry code is FSAMALAD, 3D Secure, Authentication & Access Control, with a secondary code of BPAMAEAE, Authentication (MFA/Passwordless/Biometrics) Platforms. Its NAICS code is 54151 and its SIC code is 7372.