What Virima Technologies does

Virima Technologies (legal entity Virima Inc.) is a private, founder-led SaaS company headquartered in Atlanta, USA, founded in 2006 and operating with 11–50 employees. It delivers a cloud-native IT operations management platform on AWS infrastructure under the brand promise of Trusted Runtime Truth — live, governed, traceable data about what exists in an enterprise IT estate, how assets connect, what changed, and what could break. The portfolio comprises five integrated modules: IT Discovery (agent and agentless multi-protocol discovery across on-premises, AWS, Azure, and GCP), Automated CMDB (reconciled, source-attributed configuration records with health scoring and CI lifecycle tracking), ViVID™ Service Mapping (a trademarked dynamic dependency visualization engine that maintains maps automatically as infrastructure changes), ITAM (hardware and software lifecycle with license compliance and end-of-service alerts), and ITOM (incident, change, and problem management with contextualized visibility). Technical differentiators include multi-source conflict resolution at the attribute level, full source attribution for every CI, and a 60-minute time-to-first-dependency-map capability.

The business model is subscription-based SaaS licensing on annual billing cadence, with modular pricing for IT Discovery, CMDB, ITAM, or full platform access on a quote-based scale tied to environment size. Go-to-market is enterprise-focused, combining direct sales (Request Demo / Request Free Trial CTAs) with a partner channel (partnerportal.virima.com) and reciprocal technology integrations across seven major ITSM platforms — ServiceNow, Jira Service Management, Ivanti, HaloITSM, Xurrent, Hornbill, and TeamDynamix — plus Okta, AWS, and Azure. Customer evidence includes The Bancorp (financial services), an unnamed healthcare and biotech provider, and a US-based bank, with Gartner Peer Insights, Capterra, and SourceForge ratings of 4.5/5, 4.6/5, and 5/5 respectively. Certifications include SOC 2 Type 2 and ISO/IEC 27001:2022 (achieved January 2026 with zero non-conformities), and the company holds PinkVERIFY 2011 ITIL process alignment. Leadership comprises founder Palaniswamy Rajan (CEO and Chairman), Mike Bombard (COO), John Lee (CFO), and Salil Kulkarni (Chief Strategy and Information Officer, returned October 2025). No funding rounds, investors, or M&A activity are disclosed.

Name

Virima Technologies

Legal name

Virima Inc.

Website

https://virima.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

101–250 employees

Short description

Virima Technologies is a private Atlanta-based SaaS company, founded in 2006, that delivers a cloud-native IT operations management platform — multi-source discovery, reconciled CMDB, ViVID™ service mapping, ITAM, and ITOM — for enterprise IT teams managing complex hybrid estates, with deep integrations into ServiceNow, Jira SM, Ivanti, and other major ITSM platforms.

Ownership category

akta.pro rank

Product category

IT Operations Management (ITOM) and CMDB Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

IT Operations Management (ITOM) Platforms (HDAEALAC)

akta.pro secondary industries

Configuration Management Database (CMDB) Platforms (HDAEALAE), IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE), IT Asset Management (ITAM) Platforms (HDAEALAD)

Keywords

• IT asset discovery
• Configuration management database
• IT operations management
• Service dependency mapping
• Cloud infrastructure visibility

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Platform Subscription: Subscription-based licensing model across Discovery, CMDB, ITAM, and full platform tiers. Individual capability modules can be added to a base subscription without requiring the full platform package. Pricing based on scale of IT environment.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels10 records

Core offering

Virima Technologies delivers a cloud-native SaaS IT management platform that provides multi-source IT discovery, an automated CMDB, and ViVID™ dynamic service mapping for hybrid IT environments. The platform produces live, governed, traceable operational data (Trusted Runtime Truth) about IT assets, their relationships, dependencies, and blast-radius impact, and integrates bidirectionally with ITSM tools such as ServiceNow, Jira, Ivanti, HaloITSM, Xurrent, Hornbill, and TeamDynamix.

Product overview

Virima Technologies offers a unified SaaS IT management platform built around the concept of Trusted Runtime Truth — live, governed, traceable data about IT assets, services, and dependencies. The platform is delivered as a cloud-native SaaS solution on AWS infrastructure. The core portfolio centers on Virima's discovery and CMDB automation engine with ViVID™ (Virima Visual Impact Display) as the flagship dynamic service mapping capability. The platform comprises five integrated modules: IT Discovery (multi-source, multi-protocol asset discovery), Automated CMDB (live, reconciled configuration records), ITAM (hardware/software lifecycle and license compliance), ITOM (service delivery and change management), and ViVID™ Service Mapping (interactive dependency visualization). These modules are unified under one platform and integrate bidirectionally with enterprise ITSM tools (ServiceNow, Jira Service Management, Ivanti, HaloITSM, Hornbill, Xurrent, TeamDynamix) and cloud providers (AWS, Azure) to feed Trusted Runtime Truth into existing workflows.

Differentiator

Problem solved

Functional benefit

Brands

• ViVID™: Virima Visual Impact Display - service dependency visualization engine that renders dynamic, interactive maps showing how IT assets connect, which services they support, and impact scope of changes or incidents.

Products and services

• Virima SaaS Platform Cloud-native SaaS IT management platform delivering Trusted Runtime Truth — live, governed, traceable data about IT assets, their connections, and impact across on-premises, cloud, and hybrid environments. Hosted on AWS infrastructure.
• IT Discovery Multi-source, multi-protocol discovery engine using agent-based and agentless methods across on-premises, cloud, and hybrid environments. Discovers hardware, software, network devices, cloud assets (AWS, Azure, GCP), virtual machines (VMware, Hyper-V), and software inventory with license footprint. Features attribute-level source attribution and configurable multi-source conflict resolution.
• Automated CMDB Live, reconciled configuration management database populated from authoritative multi-source discovery. Includes CMDB health scoring, CI lifecycle tracking from deploy through decommission, source attribution, relationship mappings, and freshness validation.
• ViVID™ Service Mapping Virima Visual Impact Display (ViVID™) — flagship dynamic service dependency visualization engine that renders interactive maps showing how IT assets connect, which services they support, and blast-radius impact scope of changes or incidents. Maps include overlays for active incidents, open changes, and vulnerability exposure.
• ITAM (IT Asset Management) Hardware and software lifecycle tracking module with license compliance, end-of-service alerts, and asset financial visibility. Provides authoritative asset records for license governance.
• ITOM (IT Operations Management) Streamlines service delivery, change management, and problem management with contextualized visibility across the IT environment. Supports incident response, change management, and audit readiness.
• Integrations & Connectors Pre-built bidirectional connectors integrating Virima with ServiceNow, Jira Service Management, Ivanti, HaloITSM, Hornbill, Xurrent, TeamDynamix, AWS, Azure, and Okta to deliver discovery-sourced Trusted Runtime Truth across the full IT estate.

Quantifiable outcome

• 70% Reduction in MTTR
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability6 records

Feature7 records

Partnerships

14 partnerships are on record, tiered core, secondary and minor.

• Xurrent SPARKcoreGTM or Marketing Partner · 17 June 2026Partner and Exhibitor at Xurrent SPARK 2026 events in London and Antwerp.
• ServiceNowcoreTechnology or IntegrationBi-directional integration enriching ServiceNow CMDB with discovery-sourced ground truth. Virima pushes trusted CI data into ServiceNow workflows rather than replacing them. Includes sync log visibility, reverse sync capability, and metadata resync options.
• Jira Service ManagementcoreTechnology or IntegrationIntegration delivering accurate asset and configuration context within Jira workflows. Teams benefit from CI data built from live discovery, reducing time spent locating asset context and improving impact assessment accuracy.
• IvanticoreTechnology or IntegrationBi-directional sync with Ivanti ITSM platform. Optimized component sync functionality where main CI sync triggers component sync only when changes occur.
• XurrentcoreTechnology or IntegrationIntegration supporting push of incidents and changes with bulk ingest capability for visibility in BSM view. Partnership and integration partner status at Xurrent Connect events.
• HaloITSMcoreTechnology or IntegrationIntegration with Halo ITSM platform for discovery-backed service management. Virima turns HaloITSM into a discovery-backed platform with CI truth AI agents can act on.
• HornbillsecondaryTechnology or IntegrationIntegration with Hornbill ITSM platform enabling service mapping within Hornbill workflows.
• TeamDynamixsecondaryTechnology or IntegrationBeta integration supporting synchronization of CMDB data and alignment between assets, incidents, and change management processes.
• AWScoreTechnology or IntegrationAWS cloud discovery and service mapping integration. Discovers assets across AWS environment including EC2, ECS, EKS, Lambda, Batch, App Runner, and S3. Supports Assume Role-based imports using AWS STS.
• AzurecoreTechnology or IntegrationAzure cloud discovery and service mapping integration. Discovers Azure VMs, AKS, Azure Functions, Azure Cosmos DB, Azure Storage Accounts, Azure Key Vault, and more.
• GartnercoreGTM or Marketing PartnerSilver Sponsor and exhibitor at Gartner IOCS Conference 2025 and 2026. Participation as partner at Gartner IT Symposium/Xpo 2026.
• OktasecondaryTechnology or IntegrationOkta integration supporting identity and access management for Virima platform users.
• Pink ElephantminorGTM or Marketing PartnerPink Elephant certified VIRIMA v5 with PinkVERIFY 2011 status on six ITIL processes.
• HaloSphereminorGTM or Marketing PartnerPartner and Exhibitor at HaloSphere 2026 - Halo's exclusive gathering for HaloITSM customers.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• InvGate Service Desk: InvGate offers ITSM and IT asset management with growing CMDB capabilities. It targets a similar mid-market-to-enterprise IT operations buyer and represents an emerging alternative to integrated Virima-style platforms.
• Asset Panda: Asset Panda provides IT asset lifecycle and inventory tracking for ITAM teams. It overlaps with Virima's ITAM module but is more focused on asset tracking than on discovery-to-CMDB with service mapping.

Broad incumbents

• Freshservice (Freshworks): Freshservice is a SaaS ITSM/ITOM platform with built-in CMDB and asset management modules. It competes for the same mid-market and enterprise IT operations budget as Virima's ITOM and ITAM modules.
• BMC Helix Discovery (BMC ADDM): BMC's Helix Discovery (formerly BMC ADDM/Atrium Discovery) is a long-standing enterprise discovery and dependency mapping product. It is also cited in Virima comparison pages and represents a deeper-pocketed incumbent.
• Snow Software: Snow is a leader in software asset management and IT asset management, with growing capabilities in SaaS spend visibility. It competes with Virima's ITAM module for IT asset and license compliance budgets.
• ServiceNow CMDB / Discovery: ServiceNow offers the de facto enterprise CMDB and ITOM platform, including its own ServiceNow Discovery product. Virima positions itself to enrich rather than replace ServiceNow, but ServiceNow's footprint makes it the broadest incumbent competing for the same IT operations budget.
• ManageEngine ServiceDesk Plus: ManageEngine offers ITSM with CMDB, asset management, and discovery capabilities as part of a broad IT management suite. It is a budget-friendly incumbent targeting many of the same enterprise IT buyers.

Direct peers

• Device42: Device42 provides agentless IT asset discovery, CMDB, and application dependency mapping for hybrid environments. It is the closest direct competitor to Virima and is explicitly called out in Virima's own comparison pages.
• Faddom: Faddom provides automated application dependency mapping for migration and IT modernization projects. It competes directly with Virima's ViVID service mapping capabilities and is featured on Virima's comparison pages.
• Lansweeper: Lansweeper delivers agentless IT asset discovery and inventory with CMDB integrations. It is named in Virima's own comparison content and targets the same IT discovery and asset management buyer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/VirimaTech
• Facebookfacebook.com/1309444136
• LinkedInlinkedin.com/company/virima-technologies-inc.

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Virima Technologies