AutoService AI
AutoService AI provides AI-powered voice assistants that answer calls, book service appointments, and provide 24/7 multilingual support for US automotive dealerships, integrating directly with dealer DMS systems.
- Company typePrivate
- Founded2019
- HeadquartersGilbert, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What AutoService AI does
AutoService AI is a privately-held voice AI platform founded in 2019 and headquartered in the United States, specializing in AI-powered phone assistants for automotive dealerships. The company's product suite centers on the AIBDC (AI Business Development Center), an AI Receptionist, dedicated Executive Assistants, and a Reporting/Analytics dashboard, all designed to handle inbound dealership calls 24/7 in English, Spanish, and French. The platform engages callers, books service appointments directly into dealer DMS/Service Scheduler systems using correct opcodes, provides repair status updates, manages recall campaigns, and handles sales inquiries including test drive booking and inventory checks. Notable integrations include CDK Global, Xtime, Tekion for DMS/Scheduling, and Deepgram for speech-to-text.
AutoService AI firmographics
Firmographics- Name
- AutoService AI
- Legal name
- AutoService AI
- Website
- https://autoservice.ai
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- AutoService AI provides AI-powered voice assistants that answer calls, book service appointments, and provide 24/7 multilingual support for US automotive dealerships, integrating directly with dealer DMS systems.
- Ownership category
- akta.pro rank
AutoService AI industry classification
Industry- Product category
- Automotive Dealership Voice AI
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)
Keywords
Where AutoService AI is headquartered
LocationHeadquarters
- HQ city
- Gilbert
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
AutoService AI business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Monthly Subscription: Monthly subscription model with month-to-month pricing. One flat price with no long-term contracts. Revenue is recurring based on subscription fees for AI voice assistant services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Month-to-month subscription with one flat price |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
AutoService AI product offering
Product offeringCore offering
AutoService AI provides AI-powered voice assistants that answer inbound phone calls for automotive dealerships 24/7. The platform books service appointments, transfers calls to advisors, provides repair status, manages parts arrival notifications and recall campaigns, and books test drives in English, Spanish, and French. It integrates directly with dealer DMS and Service Scheduler systems to write appointments with correct dealer opcodes.
Product overview
AutoService AI is a unified voice AI platform specifically designed for automotive dealerships, comprising a modular product portfolio centered on AI-powered call handling and customer engagement. The core offerings include AIBDC (AI Business Development Center) for automated appointment booking and lead capture, AI Receptionist for 24/7 call answering and routing, and Executive Assistants providing dedicated support to dealership agents. These products are complemented by Reporting dashboards for real-time performance analytics. The platform integrates with dealer DMS/Service Scheduler systems (including CDK) to book appointments with correct dealer opcodes. Pricing follows a month-to-month flat-rate model with no long-term contracts, and the company provides full customization services within 24 hours along with one-hour support response times. Operating since 2019 and serving top dealerships across the USA, the company holds 21 patents in Voice AI and Security with a team originating from Amazon and Xtime.
Differentiator
Problem solved
Functional benefit
Brands
- Allio by AutoService AI: Executive Assistant AI product that helps complement dealership BDC operations and serve missed calls. Provides appointment booking with 15% booking rate improvement.
Products and services
- AIBDC (AI Business Development Center) AI-powered voice assistant that engages callers in English, Spanish, and French, books and manages appointments, confirms vehicle information, and transfers calls to emergency roadside assistance. Integrates with dealer Service Scheduler or DMS using correct dealer opcodes.
- AI Receptionist 24/7 automated call answering system that transfers calls to people and departments, provides status updates, directs calls to the right advisor, and reduces phone handling costs. Sends call transcriptions and recordings to dramatically reduce response times.
Quantifiable outcome
- 10% of dealership revenues rescued (capturing missed call revenue opportunities)
- +4 more outcomes
Companies that use AutoService AI
Customer profileNamed customers7 records
Segments1 record
Ideal customer profiles1 record
AutoService AI technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability5 records
Feature5 records
AutoService AI partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- XtimecoreTechnology integration partner for automotive dealership solutions. Xtime is a leading provider of service scheduling and customer experience solutions for dealerships.
- TekioncoreTechnology integration partner. Tekion provides cloud-native automotive retail platform solutions.
- CDK GlobalcoreMajor DMS (Dealer Management System) integration partner. CDK provides dealership management systems used by thousands of dealerships.
- DeepgramcoreSpeech-to-text technology partner providing voice recognition capabilities for the AI platform.
Scale indicators8 records
Recent moves5 records
Expansion highlights3 records
AutoService AI competitors and assessment
Company assessmentDirect peers
- Conversica: AI conversational platform with a strong automotive vertical offering that handles lead engagement, appointment setting, and customer follow-up. Targets the same dealership BDC use case as AutoService AI but with broader enterprise capabilities.
- BDC.ai: AI-powered BDC and appointment-setting platform purpose-built for automotive dealerships. Direct head-to-head competitor to AutoService AI's AIBDC offering, serving the same dealer customer base with comparable 24/7 voice automation.
- Stella AI: Conversational AI platform focused on automotive dealership customer engagement, including inbound call handling and appointment booking. Competes directly with AutoService AI for dealership BDC budgets.
- Smith.ai: AI-augmented virtual receptionist and call answering service that handles inbound calls, books appointments, and routes leads. Overlaps with AutoService AI's AI Receptionist offering, with comparable SMB and mid-market positioning.
Broad incumbents
- Invoca: Horizontal AI voice platform for inbound call handling, conversation analytics, and appointment conversion. Serves multiple verticals including automotive, making it a comparable but broader-scoped alternative to AutoService AI.
- Podium: Customer communication platform serving automotive dealerships with messaging, review, and payment tools. Overlaps with AutoService AI on inbound customer engagement and has expanded into AI-driven response features.
- Cresta: Well-funded contact center AI platform for real-time agent assistance and conversation automation. While horizontal, Cresta's voice AI capabilities and automotive customer wins make it a credible competitive threat to AutoService AI.
- SoundHound for Auto: Voice AI platform with a dedicated automotive vertical covering dealer-facing and in-vehicle experiences. Overlaps with AutoService AI on dealership-side voice automation while also serving OEMs.
Emerging players
- Air.ai: AI voice agent platform for long-form, human-like outbound and inbound calls. Emerging player with comparable AI receptionist / BDC functionality that targets SMB and mid-market customers including automotive.
Others
- Xtime (Cox Automotive): Dominant service scheduling platform for dealerships and a current integration partner of AutoService AI. Strategic threat and channel partner simultaneously; could absorb voice AI functionality natively into its scheduling platform.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
AutoService AI social profiles
Digital presenceAutoService AI financial estimates
Financial estimateRevenue estimate
Valuation estimate
AutoService AI leadership team
Management profileNumber of profiles
Profiles6 records
AutoService AI funding detail
Funding detailFunding overview
Funding rounds2 records
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
AutoService AI M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about AutoService AI
What does AutoService AI do?
AutoService AI provides AI-powered voice assistants that answer inbound phone calls for automotive dealerships 24/7. The platform books service appointments, transfers calls to advisors, provides repair status, manages parts arrival notifications and recall campaigns, and books test drives in English, Spanish, and French. It integrates directly with dealer DMS and Service Scheduler systems to write appointments with correct dealer opcodes.
Is AutoService AI a public or private company?
AutoService AI is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was AutoService AI founded?
AutoService AI was founded in 2019. It employs 11 to 50 people.
Where is AutoService AI based?
AutoService AI is headquartered in Gilbert, United States, in the North America region.
How does AutoService AI make money?
One revenue line is on record: monthly Subscription.
Who are AutoService AI's main competitors?
Direct peers on record are Conversica, BDC.ai, Stella AI and Smith.ai. Broad incumbents are Invoca, Podium, Cresta and SoundHound for Auto. Air.ai is listed as an emerging player. Xtime (Cox Automotive) is listed as an others.
Does AutoService AI have an API?
Yes. AutoService AI offers an API service through their Architect partner program, enabling partners to enhance their offerings and capabilities by integrating AutoService AI's voice AI technology. Details about API type (REST, GraphQL, etc.), authentication, rate limits, and versioning are not specified in the available sources.
What industry is AutoService AI in?
AutoService AI's product category is Automotive Dealership Voice AI. Its primary akta.pro industry code is HDAAAFAL, Contact Center Speech AI (agent assist, IVR automation). Its NAICS code is 513210 and its SIC code is 7372.