What Komerce does

Komerce (legal entity PT. Kampung Marketerindo Berdaya) is an Indonesian end-to-end e-commerce enabler founded in 2020 by Nofi Bayu Darmawan, a former civil servant at the Indonesian Ministry of Finance, alongside co-founders Syaefullah Syeif (COO) and Satriyo Budi Utomo (CTO). Headquartered in Purbalingga, Central Java with a regional office in Jakarta's SCBD (Treasury Tower), the company serves Indonesian SMEs and online entrepreneurs with a unified ecosystem of eleven interconnected products: Komtim (remote e-commerce talent), Komship (shipping aggregator with up to 25% courier discounts), RajaOngkir (acquired shipping API covering 16+ carriers), Kompack (warehousing and fulfillment), Komplace (omnichannel marketplace management), Komads (Meta whitelist advertising), Komcards (virtual debit cards), Komchat (WhatsApp CRM), Komclass (digital business training), Komlabs (affiliate/MCN agency), and Kombrands (enterprise consulting). All products share a single email-based registration for cross-platform integration, supported by AI-assisted automation for messaging, order management and multi-marketplace synchronization.

Revenue is generated through a hybrid mix of subscription (Komtim starting at Rp 50,000/talent/month, Komplace Platinum at Rp 275,000/month, Komads, Komchat), transaction fees (Komship shipping, Kompack fulfillment, Komcards cashback economics), affiliate commissions (1–20% across products), and managed services for 1,500+ businesses. Go-to-market combines a self-serve product-led model for SMBs (free plus paid tiers), an enterprise sales motion via WhatsApp and Kombrands, a 200+ affiliate channel, and a community-led approach that trains rural youth (1,300+ trained, US$750K+/month distributed, 90% female workforce). Reported metrics include 50,000+ total users, 22,000+ integrated online stores, 4.15M+ packages delivered, 582K+ fulfillment transactions, 2M+ transactions in 2023, and 300% YoY revenue growth in 2023.

Komerce has raised seed capital from 500 Global and Achmad Zaky (founder and ex-CEO of Bukalapak), with prior backing from Indigo by Telkom Indonesia (2021) and Endeavor Indonesia (2023). The company executed two acquisitions — Boostr.id (August 2023) and RajaOngkir (August 2024, via share swap) — extending its logistics API and enterprise reach. Recognition includes the DBS Foundation Social Enterprise Grant and the Impact Hub Fellowship, reinforcing its social-enterprise positioning around rural youth empowerment in Central Java.

Name

Komerce

Legal name

PT. Kampung Marketerindo Berdaya

Website

https://komerce.id

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

101–250 employees

Short description

Komerce is an Indonesian end-to-end e-commerce enabler offering 11+ integrated products — shipping (Komship, RajaOngkir), warehousing (Kompack), marketplace management (Komplace), remote talent (Komtim), Meta advertising (Komads), virtual payments (Komcards), and WhatsApp CRM (Komchat) — serving SMEs and online entrepreneurs across Indonesia.

Ownership category

akta.pro rank

Product category

E-commerce Enablement Software

NAICS

Software Publishers (51321), Packaging and Labeling Services (56191)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Parcel Shipping, Labeling & Rate Shopping Platforms (CRAFAMAF)

akta.pro secondary industries

Automated / Robotics-Enabled Fulfillment Centers (AS/RS, AMRs, Goods-to-Person) (TLALADAL), Live Commerce & Shoppable Creator Campaigns (BPAFAHAL)

Keywords

• E-commerce enablement
• Shipping logistics software
• Marketplace management
• Warehouse fulfillment services
• Digital advertising platform

Headquarters

HQ city

Purbalingga

HQ country

Indonesia

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Talent Services (Komtim): Providing remote e-commerce talent including customer service, advertising, marketplace admin, and live streaming specialists. Revenue generated through talent placement fees and monthly service charges.
2. Shipping Platform (Komship): Order sending platform offering discounted shipping rates. Revenue from shipping transaction fees and volume-based pricing.
3. Fulfillment Services (Kompack): Warehousing and fulfillment solutions handling storage, order management, packaging, and shipping. Revenue from warehousing fees and per-order fulfillment charges.
4. Marketplace Management (Komplace): Omnichannel platform for managing orders, chats, stock, and stores across multiple marketplaces. Offers subscription packages starting from Rp 275,000 for Platinum tier.
5. Payment Platform (Komcards): Virtual debit card platform with cashback on transactions and additional benefits for advertisers.
6. Advertising Solutions (Komads): Meta whitelist accounts for smoother advertising with free rental and 11% savings. Revenue from ad management fees.
7. CRM Platform (Komchat): Customer relationship management platform with WhatsApp Official integration for promotions, upselling, and cross-selling.
8. Affiliate Program: Commission-based revenue model where affiliates earn commissions (1-20%) for referring customers to various Komerce products including Komship, Komplace, Komtim, Komcards, Kompack, and Komclass.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Komerce provides an integrated software ecosystem of 11+ products covering the full e-commerce operational stack for Indonesian SMEs and online entrepreneurs, including multi-courier shipping (Komship), shipping API for 16+ carriers (RajaOngkir), warehousing and fulfillment (Kompack), omnichannel marketplace management (Komplace), virtual debit card payments (Komcards), Meta advertising (Komads), WhatsApp CRM (Komchat), remote e-commerce talent (Komtim), business training (Komclass), affiliate/MCN (Komlabs), and business consulting (Kombrands). All products share a single-email cross-platform integration, AI-assisted automation, and affordable or freemium pricing, with paid subscription and per-transaction revenue models.

Product overview

Komerce is an end-to-end e-commerce enabler platform offering a comprehensive ecosystem of integrated solutions for online businesses in Indonesia. The platform consists of a core product portfolio including Komtim (remote talent hiring), Komship (shipping platform), RajaOngkir (acquired shipping API for 16+ courier integrations), Kompack (warehousing/fulfillment), Komplace (multi-marketplace management), Komads (Meta advertising), Komcards (virtual payment cards), Komchat (CRM/WhatsApp), Komclass (business education), Komlabs (affiliate/MCN), Kombrands (business consulting), and Komerce Affiliate program. The platform emphasizes cross-platform integration, AI implementation, data security, and affordable pricing with day-and-night support.

Differentiator

Problem solved

Functional benefit

Brands

• Komtim: E-commerce support team platform for hiring talent in advertising, customer service, marketplace admin, and live streaming
• Komship
• Kompack
• Komplace
• Komcards
• Komads
• Komchat
• Komclass
• Komlabs
• Kombrands
• RajaOngkir
• Kampung Marketer

Products and services

• Komship Multi-courier shipping platform enabling Indonesian online sellers to send packages with COD and regular shipping options and promotional discounts up to 25% off standard rates.
• RajaOngkir Shipping API integration platform providing real-time shipping cost calculations and API endpoints for 16+ domestic and international delivery services, with COD and regular shipping options.
• Kompack Warehousing and fulfillment service covering storage, order management, packaging, and shipping for Indonesian online sellers, with AI-assisted warehouse and order workflow automation.
• Komplace Omnichannel marketplace management platform that lets Indonesian sellers manage orders, chats, stock, and stores across multiple marketplaces from a single dashboard, with subscription packages starting from Rp 275,000/month.
• Komcards Virtual debit card platform enabling Indonesian online sellers and advertisers to create multiple cards easily, earn cashback on transactions, and access additional advertiser benefits.
• Komads Digital advertising solution providing Meta whitelist accounts for smoother ad delivery, free rental, and 11% savings, with simplified CTWA ad creation for beginner advertisers in Indonesia.
• Komchat CRM platform enabling Indonesian online sellers to manage customer relationships and send promotions, upsells, and cross-sells via WhatsApp Official integration.
• Komtim Remote e-commerce talent service connecting Indonesian online sellers with trained specialists in advertising, customer service, marketplace administration, and live streaming, with minimum pricing from Rp 50,000 per talent per month.
• Komclass Online and offline business education platform delivering practical e-commerce training classes for Indonesian SMEs and aspiring online entrepreneurs.
• Komlabs Affiliate agency and TikTok MCN that connects creators with brands and develops affiliator skills to maximize sales potential and product visibility.
• Kombrands Business consulting service offering exclusive strategy and operational support to brands and SMEs leveraging Komerce's integrated e-commerce ecosystem.
• Komerce Affiliate Program Affiliate referral program enabling partners to earn commissions of 1-20% by referring customers to Komerce products (Komship, Komplace, Komtim, Komcards, Kompack, Komclass), with real-time member tracking and next-day commission withdrawal.

Quantifiable outcome

• 50,000+ total users and 22,000+ integrated online stores demonstrate platform adoption and ecosystem scale
• +4 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability2 records

Feature5 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• RajaOngkircoreTechnology or Integration · 19 August 2024Komerce acquired RajaOngkir, a real-time shipping cost calculation platform with API integration capabilities for 16+ domestic and international shipping carriers. The acquisition was conducted through a share swap deal to strengthen Komerce's logistics services and API-based shipping technology for enterprise clients.
• Meta (Facebook)coreGTM or Marketing PartnerMeta is listed as a collaboration partner, with Komerce offering Meta whitelist accounts for advertising through Komads, providing smoother ad management and 11% savings for advertisers.
• JNEcoreChannel Partner/ Reseller/ DistributorJNE is a shipping carrier partner integrated into Komship and RajaOngkir platforms, providing domestic and international delivery options for Komerce users.
• SicepatcoreChannel Partner/ Reseller/ DistributorSicepat is a shipping carrier partner integrated into Komerce's logistics ecosystem, offering delivery services for online sellers using Komship platform.
• IdExpresscoreChannel Partner/ Reseller/ DistributorIdExpress is a shipping partner providing delivery services integrated into Komerce's shipping platform for COD and regular shipping options.
• Ninja VancoreChannel Partner/ Reseller/ DistributorNinja Van is a shipping carrier partner integrated into Komerce's logistics network for package delivery services.
• JNTcoreChannel Partner/ Reseller/ DistributorJNT is a shipping carrier partner providing delivery services through Komerce's shipping platforms.
• Impact HubminorStrategic or Co-development PartnerKomerce received the Impact Hub Fellowship, a topic-focused entrepreneurial idea award and one-year incubation program designed to support impact entrepreneurs.
• TBN AsiaminorStrategic or Co-development PartnerTBN Asia aims to alleviate poverty in Southeast Asia by providing support to enterprises serving marginalized groups, supporting Komerce's social mission.

Scale indicators15 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Biteship: Indonesian multi-carrier shipping API and aggregator serving marketplaces and SaaS platforms; the closest direct functional competitor to RajaOngkir/Komship.
• Sirclo: Indonesian omnichannel commerce and e-commerce enabler platform serving SMEs and brands with storefront, marketplace management, fulfillment, and shipping solutions—directly overlapping Komerce's Komplace, Kompack, and Komship offerings.
• Moka: POS and back-office SaaS for Indonesian SMEs and F&B retailers; part of the GoTo ecosystem. Comparable to Komerce in targeting Indonesian SMB digitization with an integrated software suite.
• DealPOS: Cloud POS and retail management platform for Indonesian SMEs, with omnichannel and marketplace integrations that overlap Komplace's marketplace-management and Komchat's CRM positioning.
• Klaz: Indonesian WhatsApp business and CRM/marketing automation platform targeting SMEs; comparable to Komchat in offering WhatsApp Official-based customer engagement and broadcast tools.
• HashMicro: Indonesian enterprise and SME SaaS suite (ERP, POS, CRM, accounting) serving the same Indonesian SMB digitization customer as Komerce's integrated ecosystem.

Broad incumbents

• Bukalapak: Major Indonesian e-commerce marketplace with a strong UMKM and seller-services focus (including Mitra and seller tooling). Larger and broader than Komerce, but overlaps in empowering Indonesian SMEs to sell online.
• Tokopedia: Indonesia's largest e-commerce marketplace (part of GoTo). Bundles shipping subsidies, ads, and seller tools that compete with Komerce's standalone products at scale.
• Shopee Indonesia: Dominant Indonesian e-commerce platform (Sea Group) offering integrated shipping, ads, and seller management—setting baseline expectations that Komerce's SMB-facing products must beat on price or feature.
• Lazada Indonesia: Regional e-commerce incumbent with deep Indonesian penetration and bundled seller tooling (shipping, ads, analytics). Competes with Komerce for the same Indonesian seller wallet.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@komerceid
• Facebookfacebook.com/komerce.official
• LinkedInlinkedin.com/company/komerceid
• Instagraminstagram.com/komerceid

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds4 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Komerce