What Fulfillment.com does

Fulfillment.com (FDC) is a third-party logistics (3PL) provider specializing in B2C e-commerce order fulfillment for independent online retailers and mid-market brands. Founded in 2011 by Justin Singletary in Atlanta, GA, the company operates a global network of 8 strategically located fulfillment centers—4 in the United States (Salt Lake City UT, Allentown PA, Kansas City MO, Savannah GA) and one each in Canada (Mississauga), the United Kingdom (Birmingham), the European Union (Neuwied, Germany), and Australia (Melbourne/Dandenong South). The offering covers end-to-end fulfillment including inventory storage, pick, pack, ship, and returns management, supported by a proprietary cloud-based Order Management System (OMS) accessible 24/7 to clients.

The OMS delivers real-time inventory monitoring, fulfillment and postage fee verification, address validation, and predictive reorder forecasting, and integrates with approximately 65 e-commerce platforms via RESTful API connections. Fulfillment.com maintains FDA-registered US facilities and UK Food Grade Registration (ABLW8F-J7Y596-MALR7J), and operates strategic alliances with cGMP-certified manufacturers to serve health, beauty, supplements, and cosmeceutical brands requiring regulatory-compliant handling. The company aggregates volume across major carriers—USPS, FedEx, DHL, UPS, Canada Post, Chit Chats, Parcelforce, DPD, Royal Mail, and Australia Post—to pass through shipping discounts, reportedly yielding up to 15% postage savings for clients and 48% faster delivery times.

Fulfillment.com generates revenue through per-order transaction fees, storage charges, and postage pass-throughs under a custom quote-based pricing model with no publicly disclosed tiers. The go-to-market is consultative, with fulfillment advisors designing custom logistics strategies for clients that ship 50+ orders per day, supported by organic acquisition through the premium 'fulfillment.com' domain and an Amazon Service Provider Network (SPN) partnership. On January 20, 2026, Fulfillment.com was acquired by D&H Distributing and integrated into its SCALE third-party logistics division, retaining management autonomy while gaining capital, carrier relationships, and resources for international expansion under the D&H SCALE umbrella. In February 2026, Blackfinch Ventures also invested in the company as part of a £4.5m three-company portfolio allocation.

Name

Fulfillment.com

Legal name

Fulfillment.com

Website

https://fulfillment.com

Company type

Private

Founded year

2011

Operating status

Acquired

Headcount range

51–100 employees

Short description

Fulfillment.com is a global B2C e-commerce third-party logistics provider operating 8 fulfillment centers across North America, Europe, and Australia. It offers end-to-end order fulfillment, a proprietary cloud-based OMS, and integration with 65+ e-commerce platforms.

Ownership category

akta.pro rank

Product category

E-commerce Fulfillment Services

NAICS

Warehousing and Storage (493), Couriers and Express Delivery Services (492110)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Returns Processing & Refund-Oriented Returns (Inspection/Restock) (TLAIADAE)

akta.pro secondary industries

E-commerce & Fulfillment Warehousing (Dedicated/Shared) (TLAIACAJ), Inventory Management & Replenishment (Cycle Counts, Slotting, Demand-Based Replen) (TLAIADAM)

Keywords

• E-commerce fulfillment
• Third-party logistics
• Order fulfillment services
• Warehouse fulfillment
• Cross-border logistics

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Third-Party Logistics (3PL) Fulfillment Services: Fulfillment.com provides end-to-end ecommerce order fulfillment including storage, pick, pack, ship, and returns management. Revenue is generated through per-order fulfillment fees, storage fees, and postage costs passed through to clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Fulfillment.com is a third-party logistics (3PL) provider that delivers end-to-end e-commerce order fulfillment for independent online retailers and direct-to-consumer brands. Core services include inventory storage, pick, pack, ship, and returns processing executed from 8 strategically located global fulfillment centers and orchestrated through a proprietary cloud-based Order Management System (OMS) that integrates with 65+ e-commerce platforms via a RESTful API and passes high-volume carrier discounts through to clients.

Product overview

Fulfillment.com (FDC) operates as a third-party logistics (3PL) provider offering a unified ecommerce fulfillment platform. The core offering consists of end-to-end order fulfillment services—receiving inventory at strategically located fulfillment centers, picking and packing orders, shipping via partnered carriers, and managing returns—powered by a proprietary cloud-based Order Management System (OMS). The service supports approximately 65 ecommerce platforms and enables international expansion through fulfillment centers in the US (4 locations), Canada, UK, EU, and Australia. Clients access high-volume carrier discounts through USPS, FedEx, DHL, UPS, and regional carriers, with the platform providing real-time inventory monitoring, address validation, and predictive reorder capabilities. As of January 2026, Fulfillment.com was acquired by D&H Distributing and operates under the D&H SCALE division while maintaining its brand identity and management autonomy.

Differentiator

Problem solved

Functional benefit

Products and services

• Ecommerce Order Fulfillment Services End-to-end ecommerce order fulfillment service including inventory storage, pick, pack, ship operations, and returns management. Includes real-time inventory monitoring, fulfillment and postage fee tracking, address validation to reduce returns, and predictive product depletion forecasting for online retailers.
• Cloud-Based Order Management System (OMS) Proprietary cloud-based order management platform providing 24/7 real-time access for monitoring inventory, viewing fulfillment and postage fees, validating addresses, and predicting product depletion and reorder dates. Powers all fulfillment center operations.
• Multi-Country Fulfillment Network Global network of 8 strategically located fulfillment centers in the United States (Salt Lake City UT, Allentown PA, Kansas City MO, Savannah GA), Canada (Mississauga ON), United Kingdom (Birmingham), European Union (Neuwied Germany), and Australia (Melbourne). Supports international ecommerce expansion with cross-border logistics services, with US fulfillment centers reaching 99.97% of US households in 1-2 days via Ground.
• Cross-Border Logistics Services International fulfillment and cross-border logistics enabling brands to expand into new markets globally through the network of 8 fulfillment centers and carrier integrations including USPS, FedEx, DHL, UPS, Canada Post, Chit Chats, Parcelforce, DPD, Royal Mail, and Australia Post. Combined with D&H's SCALE division for enhanced third-party logistics capabilities and worldwide direct-to-consumer fulfillment solutions.
• Health & Beauty Fulfillment Specialized fulfillment service for health and beauty products including strategic alliances with cGMP certified manufacturers, pre-negotiated volume discounts on supplements and cosmeceuticals, and FDA Registered US fulfillment centers. UK facility also holds Food Grade Registration Number ABLW8F-J7Y596-MALR7J (National Occupational Standards EC853-2004 compliant).

Quantifiable outcome

• 15% savings on postage costs
• +2 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature2 records

Partnerships

One partnership is on record.

• cGMP Certified ManufacturersminorStrategic or Co-development PartnerFulfillment.com has strategic alliances with numerous cGMP certified manufacturers for health and beauty product fulfillment, enabling pre-negotiated volume discounts on supplements and cosmeceuticals.

Scale indicators7 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Deliverr (Shopify): Deliverr, now part of Shopify, offers fast, affordable fulfillment for Shopify and multi-channel merchants, including Amazon MCF — directly competing with Fulfillment.com for SMB e-commerce brands needing 2-day fulfillment and OMS-driven inventory placement.
• ShipMonk: ShipMonk provides omnichannel e-commerce fulfillment, inventory management, and returns processing for independent online retailers, with proprietary OMS software — directly comparable to Fulfillment.com in customer segment, services, and technology stack.
• Red Stag Fulfillment: Red Stag Fulfillment is a US-focused e-commerce 3PL specializing in large, heavy, and high-value goods with a strong accuracy guarantee — a comparable 3PL serving similar online retail customers with multi-warehouse US coverage.
• Rakuten Super Logistics: Rakuten Super Logistics is a US-based e-commerce fulfillment provider with multi-location warehouses and proprietary OMS for SMB and mid-market merchants — directly comparable in service offering, target segment, and network model.
• Saddle Creek Logistics Services: Saddle Creek offers omnichannel fulfillment, warehousing, and transportation for retailers and e-commerce brands across multiple US facilities — directly comparable multi-site 3PL serving the same independent online retailer customer base.
• Quiet Logistics: Quiet Logistics provides technology-driven fulfillment for premium and apparel D2C brands using KIVA robots and proprietary WMS — comparable to Fulfillment.com as a tech-forward 3PL serving e-commerce brands with multi-site US coverage.
• ShipBob: ShipBob is a tech-enabled 3PL offering multi-location e-commerce fulfillment for SMB and mid-market merchants with proprietary OMS and broad carrier integrations — directly overlapping Fulfillment.com's core offering, target customers, and network-of-warehouses model.

Broad incumbents

• Amazon Multi-Channel Fulfillment: Amazon MCF lets non-Amazon merchants use Amazon's FBA network for fulfillment from Amazon's global fulfillment centers — a much larger incumbent offering overlapping e-commerce fulfillment with broader geographic reach and scale advantages.
• FedEx Fulfillment: FedEx Fulfillment offers warehousing, pick-pack-ship, and returns services for e-commerce merchants integrated with FedEx's parcel network — a broad incumbent comparable in offering e-commerce fulfillment at scale with carrier integration.
• DHL eCommerce: DHL eCommerce offers international fulfillment and parcel delivery for cross-border e-commerce, including warehousing and returns — comparable as a broader incumbent in the same e-commerce fulfillment space with global reach and carrier infrastructure.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/fulfillment
• YouTubeyoutube.com/channel/UC_npUqvLbic-8EKjHH_MR6w
• Facebookfacebook.com/PhilFulfill
• LinkedInlinkedin.com/company/fulfillment-com
• Instagraminstagram.com/fulfillmentdotcom

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fulfillment.com