Safety Net Access
Safety NetAccess is a family-owned managed technology services provider that designs, deploys, and supports guest Wi-Fi, telecom, and property technology networks for hotels, multifamily, senior living, and enterprise clients across North America and Europe.
- Company typePrivate
- Founded2001
- HeadquartersNeedham, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Safety Net Access does
Safety NetAccess, Inc. (SNA) is a privately held, family-owned managed technology services provider founded in 2001 by Sean Gorman and headquartered in Westwood, Massachusetts. The company designs, builds, and supports wireless and wired network infrastructure — primarily high-speed internet access (HSIA) and guest Wi-Fi — for hotels, resorts, multifamily properties, senior living facilities, and enterprise clients. SNA reports 5,000+ venues under management and over 125 million daily connected devices, with operations spanning all 50 U.S. states, all 7 Canadian provinces, and a Belfast, Northern Ireland office established in 2021 to support software development and European sales.
SNA's core technical asset is its proprietary SNAPX network management platform, which provides centralized authentication, hardware management, brand-compliance enforcement, multi-gateway support, and reporting across the installed base. The product portfolio is anchored on HSIA but extends into adjacent property technology: VoiceWorx (VoIP/collaboration), StreamWorx (hospitality TV and streaming), CCTV and security, low-voltage cabling, broadband circuit sourcing, energy management via Telkonet's EcoSmart (claimed 20–45% consumption reduction), and audio/visual solutions. The wholly owned SNA Event Productions subsidiary delivers AV and HSIA services for conferences, and the 2024 build-out of Amicus Networx broadened the addressable market into multifamily, senior living, and enterprise IT. Corning Everon fiber-to-the-edge deployments — exemplified by the Getaway cabin project (40+ cabins across 19 outposts) — reflect ongoing investment in higher-bandwidth infrastructure.
The company monetizes through a mix of one-time deployment projects, recurring managed services contracts, and per-user subscriptions. Its Total Solutions Provider (TSP) offering includes tiered subscription packages at $60–$85 per user per month (Essentials, Standard, Premium), with add-ons for Microsoft 365 ($12.50–$20/user/month), business disaster recovery ($200–$420/month), and CCTV support at $150/hour on a T&M basis or via SLA contracts. SNA holds certified/preferred status with Marriott (GPNS — one of only 6 providers), Hilton (Stay Connected — top-performing partner), Wyndham (preferred vendor), and Best Western (endorsed vendor), and reports major enterprise relationships including Omni Hotels & Resorts. Distribution is led by enterprise field sales supplemented by channel partner integrations with Aruba, Cambium, Mitel (Expert-level partner), Corning, Cisco/Meraki, Ruckus, Samsung, and Telkonet.
Safety Net Access firmographics
Firmographics- Name
- Safety Net Access
- Legal name
- Safety NetAccess, Inc.
- Website
- https://safetynetaccess.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Safety NetAccess is a family-owned managed technology services provider that designs, deploys, and supports guest Wi-Fi, telecom, and property technology networks for hotels, multifamily, senior living, and enterprise clients across North America and Europe.
- Ownership category
- akta.pro rank
Safety Net Access industry classification
Industry- Product category
- Managed Network Services
- NAICS
- Wired and Wireless Telecommunications (except Satellite) (5171)
- SIC
- Computer Communications Equipment (3576)
- akta.pro primary industry
- Home Networking & Connected Home Infrastructure (Wi‑Fi Mesh, Routers, Matter/Thread/Zigbee Bridges) (HSAPAQAG)
Keywords
Where Safety Net Access is headquartered
LocationHeadquarters
- HQ city
- Needham
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Safety Net Access business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services (TSP): Total Solutions Provider services offering monthly per-user subscription pricing for IT management including monitoring, helpdesk support, cybersecurity, and compliance tools. Tiers include TSP Essentials ($60/user), TSP Standard ($65/user), and TSP Premium ($85/user).
- Network Infrastructure Services: Design, installation, and ongoing support of wireless and wired networks for hospitality properties. Includes guest Wi-Fi networks, broadband/telecom circuits, and low voltage cabling.
- Technology Solutions: Integrated technology services including telecom solutions (VoiceWorx), television solutions (StreamWorx), security systems (CCTV), energy management, audio/visual solutions, and custom portal services.
- CCTV Support Services: CCTV support services at $150 per hour on time and materials basis, with SLA contracts available for priority response times.
- Event Productions: SNA Event Productions division providing unified audio visual and HSIA event solutions for conference and meeting spaces.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | TSP Essentials - Basic IT management with monitoring and helpdesk |
| Subscription | Monthly | TSP Standard - Enhanced IT management with cybersecurity |
| Subscription | Monthly | TSP Premium - Full IT management with compliance |
| Subscription | Monthly | Microsoft 365 Lite |
| Subscription | Monthly | Microsoft 365 Standard |
| Subscription | Monthly | Add-On Restore - Business Disaster Recovery |
| Usage-based | Pay-as-you-go | CCTV Support - Time and Materials |
| Subscription | Monthly | CCTV Support - SLA Contracts |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Safety Net Access product offering
Product offeringCore offering
Safety NetAccess designs, builds, and supports wireless and wired network infrastructure for hotels, resorts, multifamily residences, senior living facilities, and enterprise clients. Its offerings span guest Wi-Fi networks, telecom (VoiceWorx), television/streaming (StreamWorx), CCTV, energy management (EcoSmart), low voltage cabling, broadband circuits, and managed IT services (Total Solutions Provider), all managed through the proprietary SNAPX portal platform and backed by 24/7 tiered support.
Product overview
Safety NetAccess provides a comprehensive technology solutions portfolio for the hospitality industry and related verticals. The core offering is High-Speed Internet Access (HSIA/Guest Wi-Fi Networks) supported by the proprietary SNAPX management platform. The portfolio includes telecom solutions (VoiceWorx), television/streaming solutions (StreamWorx), security systems (CCTV), energy management (via Telkonet integration), audio/visual solutions, low voltage cabling, broadband circuits, and custom portal services. For enterprise and multifamily clients, the company offers Total Solutions Provider (TSP) managed IT services and Our Smart Community network solutions. SNA Event Productions provides AV and event technology services. All offerings are backed by 24/7 technical support with tiered SLA options.
Differentiator
Problem solved
Functional benefit
Brands
- SNAPX: Centralized management, authentication and reporting platform for network management, hardware management, portal pages, brand compliance, multiple authentication methods, and extensive reporting options.
- SNAP
- Our Smart Community
- VoiceWorx
- StreamWorx
Quantifiable outcome
- Energy consumption reduction of 20%-45% with EcoSmart energy management
- +4 more outcomes
Companies that use Safety Net Access
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles5 records
Safety Net Access technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration17 records
Feature5 records
Safety Net Access partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- CorningcoreCollaboration on Getaway project using Corning Everon fiber-to-the-edge solution providing unlimited bandwidth and cost-effective connectivity for 40+ cabins across wide areas in various climates.
- GetawaycoreSafety NetAccess created connected infrastructure for Getaway's secluded wellness hospitality properties, providing fiber-to-the-edge solution for 40+ cabins across 19 outposts near major US cities.
- Omni Hotels & ResortscoreTactical partnership with Omni Hotels & Resorts to provide support and management of high-speed internet networks across entire Omni portfolio. Combines SNA's guest room experience, superior guest support network, and proprietary SNAP portal.
- Invest Northern IrelandcoreInvest Northern Ireland provided £270,000 support for the creation of 40 new jobs at the Software Development & Sales Support Centre in Belfast. Introduced Safety NetAccess to existing investors, universities, colleges, industry contacts, and recruiters.
- XpodigitalcoreSNA Event Productions division created strategic partnership with Xpodigital to better serve the conference and events industry. Partnership combines SNA's guest room technology experiences and SNAEP's innovation with Xpodigital's managed network and digital signage services to provide end-to-end connectivity from guest room to convention center.
Scale indicators9 records
Recent moves8 records
Expansion highlights6 records
Safety Net Access competitors and assessment
Company assessmentDirect peers
- Hotel Internet Services: Most directly comparable peer — provides guest Wi-Fi (HSIA), network design, and 24/7 support to hotels and resorts using a similar managed-service-plus-installation model. Closest in customer base, offering mix, and recurring-revenue structure.
- SingleDigits: Direct competitor delivering managed Wi-Fi, networking, and IT services to hotels, senior living, and multi-family properties. Comparable size and vertical mix, and a similar 'one-stop' managed services positioning.
- SONIFI Solutions: Provides hotel connectivity, managed Wi-Fi, interactive TV, and casting solutions — directly overlapping SNA's HSIA, StreamWorx, and StreamWorx casting offerings to the same hospitality buyer.
- World Cinema: Hospitality technology provider (now part of Cox) delivering managed Wi-Fi, TV/casting, and in-room technology to hotels and multifamily. Closely overlaps with SNA's HSIA, CCTV, and TV/streaming solutions.
Broad incumbents
- Cox Business (Hospitality): Large US cable/telecom with a dedicated hospitality practice (and now owner of Hotel Internet Services). Competes head-on with SNA at the enterprise/flag-brand level and can bundle broadband with managed Wi-Fi.
- Comcast Business: Major US cable operator with a hospitality segment selling HSIA, TV, and voice services to hotels and convention venues. Larger scale and direct carrier infrastructure give it pricing leverage over integrators like SNA.
- Aruba Networks (HPE): Enterprise Wi-Fi and networking vendor that is both a technology partner and a potential competitor — Aruba ESP and partner-delivered managed services can displace integrators like SNA at large hotel and senior-living accounts.
- Cisco Meraki: Cloud-managed enterprise networking platform used across hospitality and multi-family. While SNA integrates Meraki gear, Cisco also sells directly and through MSPs, creating a channel conflict that could compress SNA's value capture.
Others
- Shiji Group: Global hospitality technology platform covering PMS, POS, guest experience, and connectivity. Adjacent rather than direct — overlaps at the hotel technology buyer level and could expand into managed network services.
Emerging players
- SmartRent: Multifamily-focused smart home and IoT platform competing for the same Our Smart Community / Amicus Networx buyer. Different scale and funding profile, but directly comparable in multifamily property technology.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Safety Net Access social profiles
Digital presenceSafety Net Access compliance and trust
Trust signalCompliance7 records
Safety Net Access financial estimates
Financial estimateRevenue estimate
Valuation estimate
Safety Net Access leadership team
Management profileNumber of profiles
Profiles7 records
Safety Net Access subsidiaries and ownership
Company hierarchySubsidiaries2 records
Safety Net Access funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Safety Net Access M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Safety Net Access
What does Safety Net Access do?
Safety NetAccess designs, builds, and supports wireless and wired network infrastructure for hotels, resorts, multifamily residences, senior living facilities, and enterprise clients. Its offerings span guest Wi-Fi networks, telecom (VoiceWorx), television/streaming (StreamWorx), CCTV, energy management (EcoSmart), low voltage cabling, broadband circuits, and managed IT services (Total Solutions Provider), all managed through the proprietary SNAPX portal platform and backed by 24/7 tiered support.
Is Safety Net Access a public or private company?
Safety Net Access is a private company. It is classified as family owned and is currently operating.
When was Safety Net Access founded?
Safety Net Access was founded in 2001. It employs 101 to 250 people.
Where is Safety Net Access based?
Safety Net Access is headquartered in Needham, United States, in the North America region.
How does Safety Net Access make money?
Five revenue lines are on record. Managed IT Services (TSP) is the primary driver. The others are network Infrastructure Services, technology Solutions, CCTV Support Services and event Productions.
Who are Safety Net Access's main competitors?
Direct peers on record are Hotel Internet Services, SingleDigits, SONIFI Solutions and World Cinema. Broad incumbents are Cox Business (Hospitality), Comcast Business, Aruba Networks (HPE) and Cisco Meraki. Shiji Group is listed as an others. SmartRent is listed as an emerging player.
Does Safety Net Access have an API?
No public API is recorded for Safety Net Access.
What industry is Safety Net Access in?
Safety Net Access's product category is Managed Network Services. Its primary akta.pro industry code is HSAPAQAG, Home Networking & Connected Home Infrastructure (Wi‑Fi Mesh, Routers, Matter/Thread/Zigbee Bridges). Its NAICS code is 5171 and its SIC code is 3576.