2600Hz
2600Hz is a white-label cloud unified communications platform acquired by Ooma Inc., offering UCaaS, CPaaS, Contact Center, Carrier Services, and POTS Replacement to carriers, service providers, and resellers globally.
- Company typePrivate
- Founded2010
- HeadquartersSan Francisco, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What 2600Hz does
2600Hz is a cloud-based white-label unified communications platform that enables carriers, service providers, and resellers to deliver branded communications offerings to end customers. Founded in 2010 and headquartered in Henderson, Nevada, 2600Hz has been a wholly-owned subsidiary of Ooma Inc. (NASDAQ: OOMA) since 2023-2024 and operates as a platform within the parent's business segment. Its product portfolio spans UCaaS (unified communications), CPaaS (developer-facing communications APIs), a next-generation Contact Center solution, wholesale Carrier Services, and a POTS Replacement offering that addresses legacy telecom decommissioning. The platform supports two deployment models — a shared hosted cloud for rapid plug-and-play go-to-market and dedicated cloud infrastructure for partners that want to use their own data centers — and is integrated with Slack, HubSpot, Duo Security, and AWS.
Revenue is generated primarily through subscription-based platform licensing to channel partners who white-label and resell the solution, supplemented by professional services for migration (notably from BroadWorks and Metaswitch) and custom implementation. The go-to-market blends direct sales, a developer-facing ecosystem (API docs, developer portal, community forums), and partner-led distribution targeting global telecommunications carriers. Per Ooma's reported metrics, the broader parent entity serves over 1.2 million core users across 32 countries; 2600Hz specifically contributes to the wholesale and white-label slice of that footprint and was leveraged in 2025 to expand wholesale solutions alongside Ooma's FluentStream and Phone.com acquisitions.
2600Hz firmographics
Firmographics- Name
- 2600Hz
- Legal name
- 2600Hz
- Website
- https://2600Hz.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- 2600Hz is a white-label cloud unified communications platform acquired by Ooma Inc., offering UCaaS, CPaaS, Contact Center, Carrier Services, and POTS Replacement to carriers, service providers, and resellers globally.
- Ownership category
- akta.pro rank
2600Hz industry classification
Industry- Product category
- Unified Communications / Cloud Communications Platform
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- UCaaS Platforms & Suites (HDAIAHAA)
- akta.pro secondary industries
- CPaaS (Programmable Voice, SMS, Video APIs) (HDAIAHAG), Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF)
Keywords
Where 2600Hz is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
2600Hz business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales
Revenue model
- Platform Licensing (White-label): 2600Hz provides white-label cloud communications platform to carriers, service providers, and resellers who rebrand and resell the solution to end customers
- Professional Services: Migration support and custom implementation services for partners transitioning from competitors or deploying new solutions
- Wholesale Solutions: Ooma expanding into wholesale solutions via the 2600Hz platform for carriers and service providers
Go-to-market motion3 records
Distribution channels4 records
Marketing channels4 records
2600Hz product offering
Product offeringCore offering
2600Hz provides a white-label, cloud-based unified communications platform that carriers, service providers, and resellers can rebrand and resell. The platform bundles UCaaS, CPaaS, Contact Center, Carrier Services, and POTS Replacement, and can be deployed on 2600Hz's shared hosted cloud, 2600Hz-operated global data centers, or the partner's own dedicated infrastructure.
Product overview
2600Hz is a white-label unified communications platform acquired by Ooma, offering a comprehensive portfolio of cloud-based communication solutions. The platform architecture consists of core products including UCaaS (Unified Communications as a Service), CPaaS (Communications Platform as a Service), Contact Center, Carrier Services, and POTS Replacement. These core products are supported by deployment options (Hosted Platform and Global Infrastructure) and professional services (Professional Services, Supported Devices, and Integration Services). The platform enables partners to offer feature-rich communication solutions and can be deployed in 2600Hz data centers or in the partner's own infrastructure, serving markets across 32 countries.
Differentiator
Problem solved
Functional benefit
Products and services
- UCaaS (Unified Communications as a Service) Unified communications platform providing a comprehensive communication experience combining voice, video, messaging, and collaboration features in a single solution, offered to partners for white-label delivery to end customers.
- CPaaS (Communications Platform as a Service) Communications platform offering flexibility, control, and customization for developers to embed communication capabilities into their own applications via the 2600Hz APIs.
- Contact Center Next-generation contact center solution enabling businesses to manage customer interactions across multiple channels with advanced routing and analytics, delivered through the 2600Hz platform.
- Carrier Services Wholesale communications services enabling carriers and service providers to leverage the 2600Hz platform to deliver communications services to their own customers.
- POTS Replacement Cloud-based solution that replaces traditional Plain Old Telephone Service (POTS) lines, enabling digital transformation of legacy phone infrastructure for partners and their end customers.
- Hosted Platform Shared hosted cloud deployment option that lets partners get started immediately and go to market with a plug-and-play white-label solution.
- Global Infrastructure Dedicated U.S. and international cloud deployment option that lets partners run the 2600Hz stack in their own data centers (or 2600Hz-operated data centers) for infinite scalability and full control.
- Professional Services Expert migration support and custom implementation services guiding partners through every step, from full migration off legacy platforms (e.g., BroadWorks, Metaswitch) to custom deployments.
Quantifiable outcome
- Over 1.2 million core users served globally
Companies that use 2600Hz
Customer profileSegments3 records
Ideal customer profiles2 records
2600Hz technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature6 records
2600Hz partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- SlackcoreSlack integration enables communication and collaboration features within the 2600Hz platform ecosystem.
- HubSpotcoreHubSpot CRM integration for customer relationship management and sales automation within the communications platform.
- Duo SecuritycoreDuo Security integration provides two-factor authentication and security features for the platform.
- AWS (Amazon Web Services)coreAWS cloud infrastructure integration enabling scalable deployment options on Amazon Web Services.
Scale indicators2 records
Recent moves4 records
Expansion highlights5 records
2600Hz competitors and assessment
Company assessmentDirect peers
- Twilio: Twilio is the leading CPaaS provider offering programmable voice, messaging, and video APIs. It directly overlaps with 2600Hz's CPaaS offering and competes for developers and partners building communication-enabled applications.
- RingCentral: RingCentral is a major UCaaS and CCaaS provider offering cloud communications to businesses and through partner channels. It competes with 2600Hz across UCaaS, Contact Center, and white-label carrier deployments.
- 8x8: 8x8 provides UCaaS, CCaaS, and CPaaS solutions with a strong focus on mid-market and enterprise customers. It directly competes with 2600Hz's integrated platform offering and channel-led GTM.
- Vonage (Ericsson): Vonage, now part of Ericsson, offers UCaaS and a CPaaS API platform similar to 2600Hz's product mix. It competes for both developer-led CPaaS integrations and carrier/reseller-led UCaaS deployments.
- Five9: Five9 is a leading cloud contact center (CCaaS) provider. It competes directly with 2600Hz's Contact Center product for mid-market and enterprise customer experience deployments.
- Genesys: Genesys is a global CCaaS and customer experience platform serving enterprises and partners. It overlaps with 2600Hz's Contact Center offering and competes for carrier and reseller-led deployments.
- Sangoma Technologies: Sangoma offers UCaaS, CCaaS, and CPaaS through a channel-led model including FreePBX, Switchvox, and Sangoma Voice. It is one of the closest comparable white-label/partner-led communications platforms to 2600Hz.
Broad incumbents
- Zoom (Zoom Phone / Zoom Contact Center): Zoom has expanded from video meetings into UCaaS (Zoom Phone) and Contact Center. It is a broad incumbent competing with 2600Hz for partner-led and end-customer communications deals.
- Cisco (Webex / BroadWorks): Cisco owns BroadWorks, the platform 2600Hz explicitly positions against, and offers Webex Calling as the migration target. It is a broad incumbent in enterprise UCaaS and the natural competitor for carrier-hosted communications.
Emerging players
- Bandwidth Inc. Bandwidth is a CPaaS and wholesale communications provider that supplies APIs and carrier services to enterprises and other communications platforms. It overlaps with 2600Hz's CPaaS and Carrier Services products.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
2600Hz social profiles
Digital presence2600Hz financial estimates
Financial estimateRevenue estimate
Valuation estimate
2600Hz leadership team
Management profileNumber of profiles
Profiles5 records
2600Hz funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
2600Hz M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about 2600Hz
What does 2600Hz do?
2600Hz provides a white-label, cloud-based unified communications platform that carriers, service providers, and resellers can rebrand and resell. The platform bundles UCaaS, CPaaS, Contact Center, Carrier Services, and POTS Replacement, and can be deployed on 2600Hz's shared hosted cloud, 2600Hz-operated global data centers, or the partner's own dedicated infrastructure.
Is 2600Hz a public or private company?
2600Hz is a private company. It is classified as corporate owned and is currently operating.
When was 2600Hz founded?
2600Hz was founded in 2010. It employs 11 to 50 people.
Where is 2600Hz based?
2600Hz is headquartered in San Francisco, United States, in the North America region.
How does 2600Hz make money?
Three revenue lines are on record. Platform Licensing (White-label) is the primary driver. The others are professional Services and wholesale Solutions.
Who are 2600Hz's main competitors?
Direct peers on record are Twilio, RingCentral, 8x8, Vonage (Ericsson), Five9, Genesys and Sangoma Technologies. Broad incumbents are Zoom (Zoom Phone / Zoom Contact Center) and Cisco (Webex / BroadWorks). Bandwidth Inc. is listed as an emerging player.
Does 2600Hz have an API?
Yes. 2600Hz offers API documentation and developer resources for building on their platform. The platform enables partners to offer feature-rich communication solutions including UCaaS, CPaaS, and Contact Center capabilities through programmatic access. Developer documentation is at docs.2600hz.com.
What industry is 2600Hz in?
2600Hz's product category is Unified Communications / Cloud Communications Platform. Its primary akta.pro industry code is HDAIAHAA, UCaaS Platforms & Suites, with a secondary code of HDAIAHAG, CPaaS (Programmable Voice, SMS, Video APIs). Its NAICS code is 518 and its SIC code is 7385.