What Navix Health Inc does

Navix Health Inc is a Delaware-incorporated, private software company building an AI-native EMR + CRM platform purpose-built for behavioral health — specifically mental health, addiction, and dual-diagnosis treatment facilities (detox, residential, PHP/IOP, outpatient stabilization, sober living) plus the solo and small-group practices that feed them. The platform consolidates five-to-ten typically disconnected systems (charting, scheduling, telehealth, billing, CRM, VOB, compliance) into a single browser-based product hosted on Chromium with native iOS and Android apps, exposing 22+ named production AI agents (NavixScribe ambient scribe, Navix Alpha chart-chat Q&A, VOB Agent, UR Agent, Compliance Agent, RouteAgent, Census, RCM Sentinel, and others), REST API, MCP servers, and webhooks. Compliance is engineered in from inception: HIPAA Business Associate, SOC 2 Type II, 42 CFR Part 2, and Drummond Certified. Five native note formats (SOAP, DAP, BIRP, GIRP, SIRP) and ASAM/LOCUS-aware utilization review are first-class features rather than bolt-ons.

Name

Navix Health Inc

Legal name

Navix Health Inc.

Website

https://navixhealth.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Navix Health builds an AI-native EMR + CRM platform purpose-built for behavioral health treatment facilities and the clinicians who serve them, consolidating charting, CRM, telehealth, billing, and 22+ AI agents into one system.

Ownership category

akta.pro rank

Product category

Behavioral Health EMR Software

NAICS

Software Publishers (5132), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

akta.pro secondary industry

HIE Platforms & Network Services (Community/Regional/National) (HLACABAB)

Keywords

• Behavioral health EMR
• AI clinical documentation
• Mental health software
• Addiction treatment platform
• Healthcare CRM

Headquarters

HQ city

Costa Mesa

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Navix Hub Professional (SaaS Subscription): Per-seat SaaS subscription for solo clinicians and small group practices. Includes EMR, CRM, scheduling, telehealth, billing, and the full AI suite (NavixScribe, Navix Alpha, 22+ AI agents). First seat at $150/month, additional seats at $46.99/month. Rate-lock guarantee for trial converters.
2. Navix Hub Facilities (SaaS Subscription): Per-facility SaaS subscription tiered by Average Daily Census (ADC) for behavioral health treatment facilities. Includes EMR, CRM, multi-location operations, and AI suite. Startup tier at $650/month. Enterprise pricing negotiated based on scope and scale.
3. Navix Software Factory (Custom Development): Fixed-scope, fixed-price custom software development services. Spark tier $5K–$25K, Build tier $25K–$100K, Platform tier $100K–$300K+. Customers own resulting source code, IP, and infrastructure. No per-seat tax on owned products.
4. Navix Launch (Managed Service): End-to-end managed engagement for new treatment centers, led by Navix's head of compliance. Covers 12 phases from business formation through first accreditation survey using a contracted US consultant network. Fixed per-phase pricing; single-program facilities in typical states run low-to-mid six figures.
5. API Suite (Developer Platform): Separate paid subscription for programmatic access to Navix services including REST API, MCP servers, webhooks, and AI agents. Required for any automation or custom integrations. Billed per metered tier with defined request limits per minute, hour, and month.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Navix Health sells an AI-native, browser-based SaaS platform that combines an electronic medical record (EMR), customer relationship management (CRM), scheduling, telehealth, billing, and a suite of 22+ named AI agents purpose-built for behavioral health, mental health, and addiction treatment facilities. The platform replaces 5–10 disconnected clinical and operational systems with one unified operating layer, supporting levels of care from detox through sober living.

Product overview

Navix Health is an AI-native behavioral health EMR + CRM platform built as a unified system for behavioral health treatment facilities and professionals. The platform combines a core EMR (charting, notes, eMAR, compliance), a Behavioral Health CRM (admissions pipeline, VOB, intake workflow), and an AI suite (NavixScribe ambient scribe, Navix Alpha chart Q&A, 22+ named AI agents) under a single login - replacing 5-10 disconnected systems. Key AI agents include NavixScribe (voice-to-structured-note), RouteAgent (auto-triage), VOB Agent (benefits verification), UR Agent (utilization review), Compliance Agent (real-time auditing), Census (live facility view), and the upcoming Agentic RCM (2027). The platform spans all levels of care: Detox, Residential Treatment, PHP/IOP, Outpatient Stabilization, and Sober Living. Navix also offers Navix Launch (managed service for opening treatment centers across 12 phases) and Navix Software Factory (custom software development). Two sub-brands serve different segments: Professional Edition ($150/first seat/month) for solo/small group practices, and Facilities Edition (tiered by census, starting $650/month) for treatment centers.

Differentiator

Problem solved

Functional benefit

Brands

• Navix Hub: The core SaaS subscription platform serving behavioral health treatment facilities, encompassing EMR, CRM, and AI tools. Available as Navix Hub Facilities and Navix Hub Professional editions.
• Navix One Platform
• Navix AOS
• Navix AI
• Navix Alpha

Products and services

• Navix Hub (Navix One Platform) Unified AI-native SaaS platform combining EMR, CRM, scheduling, telehealth, billing, and 22+ named AI agents for behavioral health treatment facilities and clinical practices. Available as Navix Hub Facilities (tiered by Average Daily Census, from $650/month) and Navix Hub Professional (per-seat, $150/month first seat and $46.99/month additional seats).
• Navix API Suite (Developer Platform) Separate paid subscription providing programmatic access to the Navix platform via REST API, MCP servers, webhooks, and AI agents, with metered tier-based rate limits. Required for automation and custom integrations, authentication via API keys, OAuth, or MCP bearer tokens.
• Navix Software Factory Fixed-scope, fixed-price custom software development service delivered by Navix in three tiers: Spark ($5K–$25K), Build ($25K–$100K), and Platform ($100K–$300K+). Customers own source code, IP, design files, and infrastructure on ship day.
• Navix Launch End-to-end managed service taking new behavioral health treatment centers through 12 phases from business formation through first accreditation survey, leveraging Navix's contracted consultant network across all 50 US states. Single-program facilities in typical states run low-to-mid six figures per engagement.
• Agentic RCM AI-driven revenue cycle management module that builds claims from clinical documentation, fights denials autonomously, and handles eligibility, prior-authorization, ERA reconciliation, and denial response. Ships in phases as agents pass production gates.
• Navix AOS (Autonomous Operating System) Upcoming autonomous operating layer where documentation, compliance, scheduling, and billing run continuously in the background with humans supervising exceptions. Ships in phases on top of the existing Navix platform.

Quantifiable outcome

• 63% reduction in documentation time for clinicians using NavixScribe and AI form-fill
• +8 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability10 records

Feature8 records

Partnerships

One partnership is on record.

• SOBRsafecoreTechnology or IntegrationNavix Health announced a partnership with SOBRsafe for advanced alcohol monitoring integration. SOBRsafe provides alcohol detection technology, which is being integrated into the Navix platform for behavioral health treatment facilities to enhance client monitoring capabilities.

Scale indicators9 records

Recent moves6 records

Expansion highlights7 records

Emerging players

• Eleos Health: Eleos Health is an AI scribe and clinical-documentation assistant purpose-built for behavioral health. It overlaps with Navix's NavixScribe and AI-suite capabilities at the documentation layer and is a likely competitor on AI features within the same buyer accounts.
• SimplePractice: SimplePractice is a practice management platform serving solo and small-group therapy practices with charting, scheduling, telehealth, and billing. It is named in Navix's comparison pages and overlaps in the Professional Edition / small-group segment.

Direct peers

• Kipu Health: Kipu is a direct competitor in behavioral health and addiction treatment EMR/CRM. Like Navix, it serves residential, IOP/PHP, detox, and outpatient programs with integrated EMR, CRM, and billing — and is the most commonly named competitor on Navix's own comparison pages.
• Ritten: Ritten is a behavioral health and addiction treatment software platform with EHR, CRM, and revenue cycle capabilities. Directly comparable to Navix in the treatment-center segment and named in Navix's comparison library.
• Welligent: Welligent provides EHR and practice management software for behavioral health, addiction, and human services providers. It is named in Navix's comparison set and serves overlapping facility and agency customers.
• BestNotes: BestNotes is a behavioral health-specific EHR used by treatment centers for clinical documentation, CRM, and billing. It competes head-to-head with Navix in the same addiction and mental health facility segment.
• Alleva: Alleva is an EMR/EHR built specifically for behavioral health and addiction treatment facilities, with CRM and RCM features. Directly named as a comparison on Navix's site and serving the same facility buyer.
• Behave Health: Behave Health is a direct behavioral health EMR competitor focused on substance use and mental health treatment programs. It is explicitly listed on Navix's comparison pages, indicating overlapping product, customer segment, and feature set.
• Sigmund (AURA): Sigmund (now part of the AURA platform) is a behavioral health EHR serving addiction treatment, mental health, and human services organizations. It overlaps directly with Navix in clinical documentation and facility-level operations.
• Lightstep: Lightstep is a behavioral health and substance use treatment EHR with clinical, admissions, and billing workflows. It targets the same treatment-facility buyer that Navix is pursuing, particularly in residential and outpatient programs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/navixhealth

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds2 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Navix Health Inc