Full Fibre

What Full Fibre does

Full Fibre Limited is a UK-based wholesale-only alternative network (altnet) provider founded in 2019 and headquartered in Exeter, with regional build bases in Ledbury, Telford, and Derby. The company designs, builds, and operates full fibre-to-the-premises (FTTP) broadband infrastructure across 17 UK counties and 130+ towns, with a stated build target of 1 million premises. Post-merger (combining with Digital Infrastructure in 2023 and Zzoomm in 2025), the enlarged group has approximately 600,000 properties ready for service and over 65,000 customers, supported by a combined build rate of up to 40,000 new RFS premises per month.

FullFibre's product portfolio consists of wholesale connectivity products — Business FTTP (1 Gbps/10 Gbps), Residential FTTP, Direct Internet Access / leased lines, point-to-point Ethernet, Dark Fibre, and Physical Infrastructure Access (duct, subduct, cabinets) — sold exclusively through ISP and channel partners rather than directly to end users. The proprietary Fibre Heroes sub-brand generates B2C awareness and free warm leads that are passed to ISP partners, complemented by dedicated Community Engagement Officers in each build area. Underlying technology includes Open Access Network APIs for partner procurement (postcode lookup, RFS download, online purchasing) and 24/7 network monitoring with end-to-end link visibility.

FullFibre is controlled by Basalt Infrastructure Partners and is funded by a combination of private equity (Basalt Infrastructure Partners Fund III) and government grants (Project Gigabit, over £30 million awarded for rural West Herefordshire and Northern Derbyshire). The merged entity is led by James Warner as Group CEO and Matthew Hare as Executive Chairman. Revenue is generated through recurring wholesale network access fees from ISP partners, augmented by business connectivity products and physical infrastructure access to other network operators.

Name

Full Fibre

Legal name

Full Fibre Limited

Website

https://fullfibre.co

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

101–250 employees

Short description

Full Fibre Limited is a UK wholesale-only altnet that builds and operates FTTP (full fibre-to-the-premises) broadband infrastructure across 17 counties and 130+ towns, selling exclusively through ISP partners and generating leads via its Fibre Heroes B2C brand.

Ownership category

akta.pro rank

Product category

Wholesale Fibre Broadband Infrastructure

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Open-Access Fiber Network Operators (Wholesale-Only) (HDAIACAF)

akta.pro secondary industries

Rural Broadband & Cooperative Fiber Operators (HDAIACAG), Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers (HDAIABAC)

Keywords

• Wholesale fibre broadband
• FTTP network infrastructure
• Fibre to the premises
• Altnet broadband services
• Wholesale connectivity platform

Headquarters

HQ city

Exeter

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Wholesale Network Access: FullFibre builds and operates a wholesale-only full fibre network. ISPs pay to access the network to serve end customers. This creates healthy competition amongst ISP partners while providing revenue through network access fees.
2. Business Connectivity Products: Direct Internet Access (DIA/leased lines), Ethernet point-to-point services, and Dark Fibre products sold to businesses via ISP partners
3. Physical Infrastructure Access: Duct, subduct and cabinet access provided to other network operators across the FullFibre network footprint

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Full Fibre is a wholesale-only fibre-to-the-premises (FTTP) network operator that builds, owns and operates gigabit-capable full fibre infrastructure across underserved small and medium-sized towns in the UK. The company does not sell broadband directly to end users; instead, it provides wholesale network access, business connectivity products (DIA, Ethernet, Dark Fibre) and physical infrastructure access to multiple ISP partners who retail services to homes and businesses, while running the consumer-facing Fibre Heroes brand to generate leads for those partners.

Product overview

FullFibre is a wholesale-only full fibre broadband network provider operating a platform model that builds and operates fibre-optic infrastructure across the UK. Its product portfolio consists of wholesale connectivity products — Business FTTP, Residential FTTP, Direct Internet Access (DIA), Ethernet, Dark Fibre, and Physical Infrastructure Access — which are delivered exclusively through a network of ISP partner resellers. Fibre Heroes is FullFibre's consumer-facing B2C marketing and lead generation brand, which drives end-user awareness and passes warm leads to ISP partners at no cost. Together, the wholesale infrastructure products and the Fibre Heroes demand-generation sub-brand form the core of FullFibre's go-to-market model.

Differentiator

Problem solved

Functional benefit

Brands

• BeFibre: In-house retail ISP company that provides full fibre broadband services to consumers using the FullFibre network.

Products and services

• Business FTTP

Quantifiable outcome

• Download speeds 20 times faster than national average
• +2 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

15 partnerships are on record, tiered core, flagship and minor.

• KontroncoreTechnology or Integration · 22 September 2025Strategic partnership with Slovenia's Kontron, the leading European provider of customised and sustainable fibre solutions. The exclusive partnership equips FullFibre's network with multi-gigabit ONTs capable of providing data rates up to 10 Gbps. Kontron's interoperability and adaptability allows FullFibre to expand with FTTP equipment from various manufacturers, integrating OLTs and ONTs to fit their needs.
• Uptime AlliescoreChannel Partner/ Reseller/ Distributor · 5 September 2025Uptime Allies partners with FullFibre to provide both business and residential customers with faster broadband and better support. Part of The Cent.re Group, Uptime Allies offers customers the best available broadband directly to homes and premises with fast and responsive customer service. This is Uptime Allies' first partnership with an AltNet in the UK.
• VeloxServcoreChannel Partner/ Reseller/ Distributor · 10 February 2025Strategic partnership with VeloxServ, one of the UK's fastest growing independent wholesale providers of full-fibre connectivity, server hosting and data centre services. The collaboration significantly expands connectivity options for businesses across 11 counties and up to 160 towns served by FullFibre. VeloxServ offers symmetrical FTTP services with speeds from 150 Mbps to 2.3 Gbps.
• ZzoommflagshipStrategic or Co-development Partner · 27 January 2025FullFibre and Zzoomm agreed to merge to form one of UK's largest Altnets. The enlarged group has approximately 600,000 properties ready for service and over 65,000 customers. Matthew Hare (Zzoomm CEO) becomes Executive Chairman, James Warner (FullFibre CEO) becomes Group CEO. Subject to regulatory approval expected early 2025.
• IPRivercoreChannel Partner/ Reseller/ Distributor · 3 September 2024Strategic partnership with IPRiver, a wholesale aggregator with a network of over 150 channel partners. The collaboration expands connectivity options for businesses across 170 towns and 9 counties served by FullFibre. IPRiver now offers symmetrical FTTP services at speeds of 150 Mbps, 500 Mbps, and 1 Gbps across 380,000 premises.
• UK Government (Project Gigabit)flagshipStrategic or Co-development Partner · 10 April 2024FullFibre Ltd secured over £30 million in Project Gigabit contracts to bring lightning-fast broadband to rural West Herefordshire and Northern Derbyshire. The contracts will deliver FTTP to over 12,000 rural homes and businesses, with access to a further 18,000 deep rural properties. Initial surveying began 1st April 2024.
• Digital InfrastructureflagshipStrategic or Co-development Partner · 2 August 2023FullFibre and Digital Infrastructure consolidated to form a leading alternative network in the UK fibre market. Basalt Infrastructure Partners brought the two companies together under a single wholesale platform. The combined business has over 250,000 RFS premises with ambition for 1 million live premises.
• Direct SavecoreChannel Partner/ Reseller/ Distributor · 18 July 2023FullFibre onboarded Direct Save as a new ISP partner. Direct Save is a fully UK-based internet service provider helping customers save money on broadband and home phone packages with competitive deals and award-winning customer support.
• Badsey & Aldington Community Computer ClubminorOthers · 9 March 2023First recipient of FullFibre's Community Investment Fund. The grant enables the club to buy new equipment and increase support for local community members learning to use the internet in the Badsey and wider Evesham area.
• Gigabit NetworkscoreChannel Partner/ Reseller/ Distributor · 9 January 2023Gigabit Networks joined FullFibre's partner programme as the latest ISP to deliver ultrafast broadband. Voted 'Best Internet Service Provider (ISP) in the Midlands', Gigabit Networks aims to empower the region with faster internet connectivity.
• Link BroadbandcoreChannel Partner/ Reseller/ Distributor · 7 December 2022Link Broadband joined FullFibre's partner programme offering full fibre residential broadband packages to homes and businesses. Link Broadband offers connections up to 1 Gbps for residential and 10 Gbps for businesses.
• OctaPluscoreChannel Partner/ Reseller/ Distributor · 7 December 2022OctaPlus joined FullFibre as a nationwide ISP aiming to provide outstanding customer support alongside industry leading prices and value for money.
• IDNETcoreChannel Partner/ Reseller/ Distributor · 11 July 2022FullFibre partnered with IDNET, the UK's first B Corp certified internet service provider. IDNET specialises in business broadband services including leased lines/DIA and offers layer 3 services to local IT businesses. Rated by ThinkBroadband as one of the fastest, most resilient, and best supported networks in the UK.
• BeFibrecoreChannel Partner/ Reseller/ DistributorBeFibre is FullFibre's in-house retail ISP brand that provides services to consumers through the FullFibre network. Following the merger with Digital Infrastructure, BeFibre remains part of the group as a customer of the enhanced wholesale platform.
• SquirrelcoreChannel Partner/ Reseller/ DistributorISP partner selling on the FullFibre network, providing broadband services to end users in FullFibre's build areas.

Scale indicators8 records

Recent moves9 records

Expansion highlights9 records

Broad incumbents

• Openreach: BT-owned UK incumbent network operator rolling out FTTP across the country, providing wholesale access to ISPs via PIA and duct-and-pole. The dominant UK broadband infrastructure incumbent and the principal competitive constraint on altnet footprints and pricing.
• Virgin Media O2: Major UK broadband and mobile operator with a hybrid coax/fibre HFC network, expanding FTTP via the nexfibre joint venture. A broad incumbent in the same market as FullFibre, with national reach and bundled retail offerings.

Direct peers

• Gigaclear: UK rural-focused altnet delivering FTTP to underserved villages and hamlets, frequently using Project Gigabit contracts. Closely comparable to FullFibre's rural underserved-towns target market and use of BDUK subsidy programmes.
• Trooli: Kent-origin UK altnet focused on FTTP build in underserved semi-rural towns, using a wholesale-plus-selective-retail model. Comparable to FullFibre in market segment (underserved UK towns) and network architecture (FTTP).
• Lit Fibre: UK altnet building full-fibre networks in smaller towns across the south of England, selling wholesale capacity to ISP partners. Comparable to FullFibre's build-in-smaller-towns wholesale altnet strategy.
• Community Fibre: London-focused altnet deploying FTTP networks with a wholesale-plus-retail model. Comparable to FullFibre in FTTP infrastructure deployment and ISP partnerships, but with a regional London focus rather than the Midlands/northern footprint.
• Hyperoptic: UK altnet specialising in FTTP for residential and business customers in MDU and urban settings. Comparable to FullFibre as a gigabit-capable fibre provider partnering with ISPs and direct customers, though skewed toward urban MDU versus underserved towns.
• CityFibre: UK's largest wholesale-only full-fibre platform, operating FTTP networks sold through ISP partners across more than 60 cities and towns. Closest comparable to FullFibre's wholesale-only altnet model, with materially greater scale and a similar go-to-market approach.
• Zzoomm: UK altnet building FTTP networks in underserved towns on a wholesale model. Now merged with FullFibre but previously a direct competitor for the same underserved-town wholesale segments and a natural consolidation partner.

Others

• Kontron: European provider of fibre-optic customer-premises equipment including multi-gigabit ONTs. Strategic supplier to FullFibre (announced partnership 2025) and an OLT/ONT interoperability partner rather than a network competitor; relevant as a key enabling technology vendor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/fullfibre
• Facebookfacebook.com/fullfibre
• LinkedInlinkedin.com/company/fullfibre

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Full Fibre