RingRx
RingRx is a Santa Barbara-based, bootstrapped software company founded in 2013 that provides a cloud-based, HIPAA-compliant unified communications platform—combining VoIP phone, secure fax, texting, video, and OnCall scheduling—exclusively to healthcare providers ranging from solo practitioners to enterprise hospital systems.
- Company typePrivate
- Founded2013
- HeadquartersSanta Barbara, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What RingRx does
RingRx, LLC is a Santa Barbara-based, privately held software company founded in 2013 that operates a cloud-based, HIPAA-compliant unified communications platform purpose-built for healthcare providers. The platform integrates business-class VoIP telephony, secure fax, HIPAA-compliant SMS texting, video consultations (in beta), and an OnCall scheduling system into a single subscription product, accessible via desk phones, a mobile app, and a desktop softphone. A Business Associate Agreement is included on every plan, and the platform is architected around healthcare-specific workflows such as patient call routing, after-hours provider coverage, secure fax for referrals and authorizations, and compliant patient texting.
The company sells primarily through a self-serve product-led growth motion on its website with a free trial, supported by a sales-led motion for hospitals and enterprise healthcare organizations and a partner/agent channel for healthcare-focused resellers. Revenue is generated via month-to-month subscription plans, optional equipment rental/lease/purchase, and personalized onboarding and custom setup services. Pricing is not publicly disclosed. Named customer evidence points to a long tail of individual providers and small-to-mid-sized practices as the primary customer base, with a stated footprint of "thousands of healthcare professionals."
RingRx operates from Santa Barbara, California (corporate mailing) and Ventura, California (warehouse/shipping), with 11-50 employees. It is controlled by co-founders Doug Parent (CEO) and Ryan Delgrosso (CTO), and the company has no documented external institutional investors, no public ticker, and no history of funding rounds, M&A, or restructuring in the available source material.
RingRx firmographics
Firmographics- Name
- RingRx
- Legal name
- RingRx, LLC
- Website
- https://ringrx.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- RingRx is a Santa Barbara-based, bootstrapped software company founded in 2013 that provides a cloud-based, HIPAA-compliant unified communications platform—combining VoIP phone, secure fax, texting, video, and OnCall scheduling—exclusively to healthcare providers ranging from solo practitioners to enterprise hospital systems.
- Ownership category
- akta.pro rank
RingRx industry classification
Industry- Product category
- Healthcare Communications Software
- NAICS
- Wired and Wireless Telecommunications (except Satellite) (5171), Wired Telecommunications Carriers (517111), Telecommunications (517)
- SIC
- Services-Telephone Interconnect Systems (7385), Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
Keywords
Where RingRx is headquartered
LocationHeadquarters
- HQ city
- Santa Barbara
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
RingRx business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Subscription Services: Monthly subscription plans for HIPAA-compliant phone, fax, texting, and video services. Plans are month-to-month with automatic renewal. Pricing varies by plan tier and selected features.
- Equipment: Equipment can be included as part of the plan (rental), leased, or purchased outright. Rented equipment must be returned upon service termination.
- Professional Services: Personalized onboarding and custom setup services for healthcare organizations with specific workflow requirements
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Month-to-month subscription plans with tiered pricing |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels9 records
RingRx product offering
Product offeringCore offering
RingRx provides a cloud-based, HIPAA-compliant unified communications platform built specifically for healthcare providers. The offering combines a business-class VoIP phone system with integrated HIPAA-compliant fax, secure text messaging, video consultations (Beta), OnCall scheduling, and patient outreach tools. Access is delivered through desk phones, mobile apps, desktop softphones, and a web-based administrative portal under month-to-month subscription plans with BAA included on every plan.
Product overview
RingRx is a healthcare-focused unified communications platform built specifically for healthcare providers. The core platform consists of a HIPAA-compliant VoIP phone system with integrated fax, texting, video (Beta), and OnCall scheduling modules. Access is available through mobile apps, desktop softphones, and desk phone hardware. The platform is offered on month-to-month subscription plans with customization options including API access, workforce collaboration tools, personalized onboarding, and custom setup services. All plans include BAA support for HIPAA compliance.
Differentiator
Problem solved
Functional benefit
Products and services
- HIPAA-Compliant Phone System A cloud-based VoIP business phone system designed for healthcare providers, offering voice calling, call routing, voicemail, HD voice, audio conference, and access via desk phones, mobile apps, and web-based softphones. Delivered under month-to-month subscription plans with BAA included.
- HIPAA-Compliant Fax HIPAA-compliant fax service supporting both web-based and physical machine fax workflows for healthcare documents such as referrals, records, and authorizations, integrated into the RingRx platform and admin portal.
- HIPAA-Compliant Text Messages Secure SMS texting solution enabling patient and team communication while maintaining HIPAA compliance for protected health information, integrated with the RingRx phone system and workflows.
- Video (Beta) One-click HIPAA-compliant video consultations between healthcare providers and patients, accessible without downloads, offered as a Beta capability within the RingRx platform.
- OnCall Scheduling Healthcare-specific on-call management system supporting urgent and non-urgent call routing, provider schedules, shift reminders, and uncovered-shift alarms for after-hours coverage without exposing personal phone numbers.
- Outreach Patient outreach and communication workflow tool for appointment reminders, recalls, and practice communications, integrated with the RingRx platform.
- Healthcare Mobile App Mobile application enabling healthcare professionals to access calls, texts, voicemails, and faxes from smartphones while maintaining HIPAA compliance, available for the RingRx platform.
- Desktop Soft Phone Web-based softphone application providing enterprise-quality desk phone functionality through a desktop computer, enabling healthcare staff to handle calls via their workstations.
- Desk Phones Enterprise-quality desk phone hardware available for purchase, lease, or inclusion in subscription plans, supporting healthcare office deployments.
- Personalized Onboarding Custom implementation and setup service tailored to individual healthcare practice workflows and requirements, supporting onboarding and configuration for organizations with specific needs.
Companies that use RingRx
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
RingRx technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Feature10 records
RingRx partnerships and signals
Strategic signalScale indicators1 record
Recent moves5 records
Expansion highlights4 records
RingRx competitors and assessment
Company assessmentBroad incumbents
- RingCentral: RingCentral is a leading UCaaS provider whose RingCentral for Healthcare offering directly competes with RingRx in HIPAA-compliant voice, fax, and messaging for medical practices. It is RingRx's primary named comparison target and the dominant broad incumbent in the space.
- Zoom Communications: Zoom's Zoom One and Zoom for Healthcare bundle voice, video, chat, and fax for clinical workflows, directly overlapping RingRx's UCaaS-plus-video thesis. Its scale, brand recognition, and healthcare go-to-market make it a significant adjacent competitor.
- Vonage (Ericsson): Vonage offers UCaaS and communications APIs with healthcare-tailored offerings around HIPAA-compliant messaging and voice. As a larger incumbent now part of Ericsson, it competes with RingRx for healthcare practices seeking integrated communications platforms.
Direct peers
- 8x8: 8x8 is a cloud communications and contact center platform with healthcare vertical offerings including HIPAA-compliant voice, messaging, and patient engagement. It competes with RingRx for mid-market and enterprise healthcare customers seeking unified cloud communications.
- Dialpad: Dialpad provides AI-powered cloud business phone, messaging, and contact center solutions, with healthcare-specific HIPAA-compliant plans. It targets similar SMB and mid-market healthcare customers with a unified communications value proposition comparable to RingRx.
- TigerConnect: TigerConnect is a healthcare-specific clinical communication and collaboration platform offering secure messaging, voice, and workflow tools. It is a healthcare-native peer comparable to RingRx, particularly around HIPAA-compliant messaging and on-call scheduling.
- PerfectServe: PerfectServe provides healthcare-specific secure communication, provider scheduling, and patient engagement solutions for hospitals and medical groups. Its on-call scheduling and clinical communication capabilities overlap directly with RingRx's OnCall system and secure messaging products.
- Updox (EverHealth): Updox, now part of EverHealth, offers HIPAA-compliant patient communication, telehealth, and electronic fax for medical practices. It competes with RingRx in the SMB and practice segment, particularly around secure fax, texting, and patient outreach workflows.
Others
- Twilio: Twilio provides communications APIs and Flex-based contact center solutions, including HIPAA-eligible messaging, voice, and video. While not a packaged SMB healthcare UCaaS, Twilio underpins many healthcare communication products and competes indirectly for healthcare platform budgets.
Emerging players
- Doxy.me: Doxy.me is a HIPAA-compliant telehealth video platform widely used by solo providers and small practices. While narrower in scope than RingRx, it overlaps on the video-consultation use case and is often considered by the same SMB healthcare buyers evaluating RingRx.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
RingRx social profiles
Digital presenceRingRx compliance and trust
Trust signalCompliance1 record
RingRx financial estimates
Financial estimateRevenue estimate
Valuation estimate
RingRx leadership team
Management profileNumber of profiles
Profiles3 records
RingRx funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RingRx M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RingRx
What does RingRx do?
RingRx provides a cloud-based, HIPAA-compliant unified communications platform built specifically for healthcare providers. The offering combines a business-class VoIP phone system with integrated HIPAA-compliant fax, secure text messaging, video consultations (Beta), OnCall scheduling, and patient outreach tools. Access is delivered through desk phones, mobile apps, desktop softphones, and a web-based administrative portal under month-to-month subscription plans with BAA included on every plan.
Is RingRx a public or private company?
RingRx is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was RingRx founded?
RingRx was founded in 2013. It employs 11 to 50 people.
Where is RingRx based?
RingRx is headquartered in Santa Barbara, United States, in the North America region.
How does RingRx make money?
Three revenue lines are on record. Subscription Services are the primary driver. The others are equipment and professional Services.
Who are RingRx's main competitors?
Broad incumbents on record are RingCentral, Zoom Communications and Vonage (Ericsson). Direct peers are 8x8, Dialpad, TigerConnect, PerfectServe and Updox (EverHealth). Twilio is listed as an others. Doxy.me is listed as an emerging player.
Does RingRx have an API?
Yes. RingRx offers an API as a customization option for healthcare providers. The API enables integration capabilities for custom setups. No specific API documentation URL, technical specifications (REST/GraphQL, auth method, rate limits), or SDK details are provided in the available source material.
What industry is RingRx in?
RingRx's product category is Healthcare Communications Software. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony. Its NAICS code is 5171 and its SIC code is 7385.