MEDENT

What MEDENT does

MEDENT, a product of Community Computer Service, Inc., is a privately held software and services company that has operated since 1968 in the ambulatory healthcare IT market. The company sells an "All-In-One" cloud-based platform comprising three integrated components: MEDENT EMR/EHR (electronic health records), MEDENT Practice Management (revenue cycle, MACRA/MIPS, billing), and MEDENT Patient Portal (engagement, telehealth, kiosk, pre-check-in). The platform is delivered as SaaS with FHIR API interoperability, ONC-Health IT 2015 Cures Edition certification (v23.7 certified February 5, 2026), bidirectional lab interfaces with 260+ hospitals and lab systems, and connectivity through Carequality, CommonWell Health Alliance, and Surescripts.

MEDENT's product surface has been extended through a series of AI and automation partnerships rather than internal model development: Suki provides ambient clinical documentation, Quadrant Health powers an AI virtual receptionist, InDxLogic handles automated document indexing, and Waystar (AltitudeAI) handles revenue cycle intelligence. Additional modules cover telehealth video visits, e-prescribing, diagnostic decision support (VisualDx), vaccine management (VaxCare), cloud faxing (Updox), and patient feedback (Well iQ). MEDENT v23.7 is the current production release, with v23.9 scheduled for June 2026.

The business model is recurring SaaS subscription with custom quote-based pricing, consultative direct sales (demo-request-led), and a 6-step onboarding process. The company serves primarily small-to-mid-sized medical practices across multiple specialties (family medicine, multi-specialty, women's health, diagnostic imaging, neurosurgery, and ACOs), with no disclosed enterprise hospital contracts. MEDENT is founder/management-owned with no institutional funding, parent company, or M&A activity disclosed.

Name

MEDENT

Legal name

Community Computer Service, Inc.

Website

https://medent.com

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

251–500 employees

Short description

MEDENT is a privately held ambulatory EHR and practice management software vendor serving thousands of small-to-mid-sized U.S. medical practices with an all-in-one cloud platform spanning EMR, billing, patient engagement, and AI-powered documentation.

Ownership category

akta.pro rank

Product category

Electronic Health Records (EHR) / Practice Management Software

NAICS

Software Publishers (5132), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Ambulatory & Physician Practice EHRs (HLACAAAB)

akta.pro secondary industries

EHR Implementation, Optimization, Training & Managed Services (HLACAAAL), EHR/EMR Integration & Interoperability Middleware (HL7/FHIR) (HLALAKAD), Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Care Navigation, Referral & Digital Front Door Platforms (HLALABAH), EHR Extensions, APIs, App Marketplaces & SMART-on-FHIR Apps (HLACAAAN)

Keywords

• EHR software systems
• Practice management software
• Patient engagement platform
• Medical billing software
• Healthcare interoperability

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. EMR/EHR Software Subscription: All-In-One EMR/EHR, Patient Portal & Practice Management system delivered as cloud-based SaaS subscription. Setup, startup training, and data conversion from current EMR systems included at no additional charge. Pricing requires contact for custom quote.
2. Additional Software Modules: Patient Portal included for MEDENT cloud users; monthly subscription charge for non-cloud practices. Advanced Drug and ePrescribing included for cloud users with monthly charge for non-cloud. Data Export Module for interfaces has associated costs.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

MEDENT sells an "All-In-One" cloud-based EMR/EHR, Patient Portal, and Practice Management software platform for medical practices. The system integrates AI-powered ambient documentation (Suki), automated document indexing (InDxLogic), revenue cycle intelligence (Waystar), and a virtual receptionist (Quadrant Health) into a single workflow with FHIR-based interoperability via CommonWell, Carequality, and Surescripts. It is delivered as a SaaS subscription with onboarding, data conversion, training, and go-live support included.

Product overview

MEDENT is a unified All-In-One EMR/EHR, Patient Portal & Practice Management software platform developed by Community Computer Service, Inc. The core product portfolio consists of three integrated components: MEDENT EMR/EHR (Electronic Health Records), MEDENT Practice Management, and MEDENT Patient Portal. The platform integrates with industry-leading AI technologies including Suki for ambient documentation (Ambient Listening), Quadrant Health for virtual receptionist services, and InDxLogic for automated document management. Additional add-on modules include Telehealth Video Visits, Patient Pre-Check-In & Kiosk, Online Scheduling, Waystar Revenue Cycle Intelligence, VisualDx diagnostic decision support, Well iQ patient feedback, Updox cloud faxing, VaxCare vaccine management, and RxBenefit Clarity e-prescribing. The system also supports interoperability through CommonWell Health Alliance, Carequality, and FHIR APIs. MEDENT version 23.7 (certified February 2026) is the current production release.

Differentiator

Problem solved

Functional benefit

Products and services

• MEDENT EMR/EHR All-in-one cloud-based Electronic Health Record system developed from the ground up with focus on efficiency and reliability, including Disease Management, Interoperability, MEDENT Mobile, AI & Ambient Listening, Documentation, and Rx/ePA/EPCS capabilities for ambulatory medical practices.
• MEDENT Practice Management Comprehensive practice management system for revenue cycle management, including MACRA/MIPS compliance tracking, RPM/CCM/HCC support, lab clearinghouse with 260+ interfaces, interactive reports, enterprise-level reporting, and daily billing summary for medical practices.
• MEDENT Patient Portal Patient engagement platform enabling secure communication, medical records access per 21st Century Cures Act, Patient History, eStatements with online pay, and eVisits for patients of MEDENT medical practices.
• MEDENT Telehealth (Video Visits) HIPAA-compliant video visits allowing providers to care for patients without in-person office visits, with no apps or plugins required and integrated with ambient AI documentation for video consultations.
• Patient Pre-Check-In & Kiosk Self check-in kiosk that reduces patient wait times while increasing collections and compliance; pre-Check-In allows patients to update information, complete forms and digitally sign documents at home prior to appointments.
• Online Scheduling & Reminders Patients can make appointments directly from the practice website; automated reminders via phone, text and email save staff time and keep patients on track.
• MEDENT Mobile Mobile access application allowing providers to access medical records, patient history, prescribe/refill medications, review lab results, and reply to messages from smartphone or tablet.

Quantifiable outcome

• 41% reduction in time per note with Ambient AI
• +4 more outcomes

Named customers8 records

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration45 records

AI capability8 records

Feature7 records

Partnerships

29 partnerships are on record, tiered core and minor.

• SukicoreTechnology or IntegrationSuki provides ambient AI documentation technology embedded directly into MEDENT's EHR platform. The partnership enables automatic clinical note generation through voice recognition during patient encounters, featuring multilingual support across 80+ languages, specialty-adaptive documentation, and evidence linking. Both companies report reduced administrative burden and improved user satisfaction.
• WaystarcoreTechnology or IntegrationWaystar provides revenue cycle intelligence integration with MEDENT for electronic claims submission, remittances, eligibility verification, and denial prevention. Their AltitudeAI platform leverages automation and AI for healthcare payments.
• InDxLogiccoreTechnology or IntegrationInDxLogic provides automated document indexing that converts inbound faxes and scanned images into indexed patient chart documents. Claims 60-80% operational cost reduction by eliminating manual indexing processes.
• Accumed Billing ServicesminorChannel Partner/ Reseller/ DistributorRevenue cycle and billing collections partner offering increased revenue and billing collections services to MEDENT clients.
• AccuVaxminorChannel Partner/ Reseller/ DistributorVaccine management partner helping eliminate common vaccination errors, save time and maximize patient safety.
• AdvantmedminorChannel Partner/ Reseller/ DistributorMedical record collection services partner replacing manual onsite record collections.
• Bamboo HealthcoreTechnology or IntegrationPrescription Drug Monitoring Program (PDMP) integration connecting MEDENT users to controlled substance monitoring data for safer prescribing.
• CarequalitycoreTechnology or IntegrationNational interoperability framework enabling MEDENT users to connect with hundreds of thousands of physicians nationwide for health data exchange.
• CommonWell Health AlliancecoreTechnology or IntegrationQualified Health Information Network providing health data exchange capabilities. MEDENT has onboarded with CommonWell to replace/supercede Community Chart functionality.
• CovermymedscoreTechnology or IntegrationPrior authorization and medication access solution mitigating prior authorization hurdles for prescriptions.
• DashboardMDminorChannel Partner/ Reseller/ DistributorBusiness Intelligence Reporting and Healthcare Analytics providing enterprise-level reporting for MEDENT practices.
• Easy Pay SolutionsminorChannel Partner/ Reseller/ DistributorPatient payment collection partner offering six options to collect patient payments.
• EtacticsminorChannel Partner/ Reseller/ DistributorRevenue cycle management partner simplifying claims, remits and eligibility transactions for providers.
• Exact SciencesminorChannel Partner/ Reseller/ DistributorCancer testing partner offering precision medicine testing solutions for changing lives and shaping future of cancer testing.
• Global Payments IntegratedminorChannel Partner/ Reseller/ DistributorPayment solutions partner offering payment tools that increase collections and reduce patient frustration.
• IMS DirectminorChannel Partner/ Reseller/ DistributorPatient engagement solutions partner including appointment reminders.
• InovalonminorChannel Partner/ Reseller/ DistributorMedical records review automation partner for MEDENT clients.
• OptumcoreTechnology or IntegrationRevenue Performance Advisor (RPA) integration improving claims workflow and productivity for MEDENT users.
• Patient360minorChannel Partner/ Reseller/ DistributorMIPS reporting partner helping reduce burden of MIPS reporting and maximize reimbursement.
• Prometheus LabsminorChannel Partner/ Reseller/ DistributorPrecision medicine testing partner offering solutions for immune-mediated inflammatory diseases.
• Quadrant HealthcoreTechnology or IntegrationAI-powered attendant solution helping practices manage calls, schedule visits, and triage patient requests. Integrated as AI Virtual Receptionist feature.
• RevSpringminorChannel Partner/ Reseller/ DistributorCommunication partner offering automated appointment reminders via phone, text and email.
• UpdoxminorChannel Partner/ Reseller/ DistributorHIPAA-compliant cloud faxing solution integrated with MEDENT EHR. Partner claims average of 4 minutes saved per fax.
• VaxCareminorChannel Partner/ Reseller/ DistributorVaccine management platform providing intelligent solutions for vaccines at point of care. Offers worry-free inventory, simplified workflow, and guaranteed payment for qualifying doses.
• VisualDxcoreTechnology or IntegrationClinical decision support for dermatological care with differential diagnosis builder, medical image library, therapy and test options. Helps enhance diagnostic accuracy and patient safety.
• Well iQminorChannel Partner/ Reseller/ DistributorPatient feedback and reputation management platform with bi-directional HL7 integration. Automates feedback requests and provides healthcare reputation management.
• connectedMDminorChannel Partner/ Reseller/ DistributorRemote Patient Monitoring service partner simplifying chronic care management for MEDENT practices.
• SurescriptscoreTechnology or IntegrationClinical direct messaging and e-prescribing network providing electronic prescription routing and clinical information exchange. Listed as additional software for ONC certification.
• Strategic SolutionsminorImplementation/ SI/ Consulting PartnerMedical billing and practice management consulting partner with 25+ years experience. Offers full-service billing, coding, and practice management services using MEDENT software. Services include PCMH certification assistance and HIPAA compliance support.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• athenahealth: athenahealth provides a cloud-based EHR, practice management, and patient engagement suite for ambulatory medical practices — directly comparable to MEDENT's all-in-one platform and target customer segment.
• eClinicalWorks: eClinicalWorks offers an integrated EHR/PM and patient portal focused on ambulatory practices of all sizes, overlapping with MEDENT's mid-market positioning and product breadth.
• NextGen Healthcare: NextGen delivers ambulatory EHR, practice management, and patient engagement to small and mid-sized practices, closely mirroring MEDENT's go-to-market and feature set.
• Greenway Health: Greenway Health provides Intergy and Prime Suite EHR/PM solutions to ambulatory practices, competing head-to-head with MEDENT for physician offices and specialty groups.
• Tebra (Kareo + PatientPop): Tebra offers an all-in-one practice growth, EHR, billing, and patient experience platform targeting independent practices, closely matching MEDENT's integrated SaaS approach.
• Modernizing Medicine (ModMed): ModMed provides specialty-specific EHR, practice management, and patient engagement with AI-powered documentation, directly comparable to MEDENT's specialty-adaptive and AI-enabled offering.

Broad incumbents

• Veradigm (formerly Allscripts): Veradigm offers ambulatory EHR/PM products such as TouchWorks and Practice Fusion to physician practices, providing overlapping functionality as part of a broader health IT portfolio.
• Oracle Health (Cerner): Oracle Health offers ambulatory and community EHR solutions from its Cerner portfolio, serving overlapping physician-practice segments though typically at larger enterprise scale than MEDENT.
• Epic Systems: Epic's community-connect strategy and Cosmos ambitions increasingly extend into the ambulatory space, where its scale and integration depth pose a structural threat to mid-market EHRs like MEDENT.

Emerging players

• DrChrono by EverHealth: DrChrono delivers a cloud-native EHR/PM with strong iOS/mobile and API focus to small ambulatory practices, representing a tech-forward alternative for the same customer segment MEDENT serves.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/medentemr
• Facebookfacebook.com/people/Medent-EHR/61560809154791
• LinkedInlinkedin.com/company/medentemr
• Instagraminstagram.com/medentehr

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MEDENT