What Impact Tech does

Impact Tech Ltd (ImpacTech) is a Cyprus-based private software company founded in 2017 by George Larkou (CEO) and George Nikolaides (CTO), headquartered in Agios Athanasios, Limassol with a secondary office in Nicosia. The company sells an integrated suite of AI-driven business intelligence products targeting primarily forex brokerages and, secondarily, banking, gaming, and general business customers. Its core offering comprises six products: Impact CRM (with native MT4/MT5 trading platform integration), Impact AI (NLP-driven sentiment analysis and ML-based lead scoring), Impact Telecom (Impact Trunk SIP and free Impact Cloud PBX), Impact PSP Gateway (single API to 250+ payment providers with smart geo-routing), Impact Marketing (ROAS optimization), and a White Label Brokerage turnkey solution. Underlying technology is built on Machine Learning, Natural Language Processing, Big Data analytics, and Continuous Learning pipelines, hosted on Microsoft Azure infrastructure.

The business operates a hybrid revenue model combining SaaS subscriptions (CRM, AI, Marketing), transaction-based fees (PSP Gateway), usage-based telecom charges, and one-time licensing for white-label brokerage deployments. Go-to-market is enterprise field sales-led, anchored by Sales Director Anthony Papaevagorou (formerly Head of Sales at MetaQuotes), supplemented by event-driven demand generation (Gold sponsor at iFX Expo, Finance Magnates London Summit), technology partner distribution (Grandstream, Yeastar, MetaQuotes), and a freemium self-serve entry point via Impact Cloud PBX. The company reports 51-100 employees, has received €1.7M in EU Horizon 2020 grant funding (non-equity) for the aiD accessibility project, and maintains university R&D partnerships with the University of Cyprus, UCLan Cyprus, Cyprus University of Technology, and Georgia Tech.

Financially, Impact Tech remains privately held with no disclosed institutional equity funding or revenue figures. Strategic positioning emphasizes deep integration with the MetaTrader trading platform ecosystem and adjacent fintech infrastructure as the primary switching-cost moat, with AI capabilities positioned as a horizontal value-add across the product suite. Operational footprint spans Cyprus, the UK, and Hong Kong via iFX Expo Asia, with technology partnerships enabling global reach across more than 140 countries for telephony services.

Name

Impact Tech

Legal name

Impact Tech Ltd

Website

https://impactechs.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

AI-driven Business Intelligence Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Emerging Tech (IoT, Blockchain, AR/VR, Edge) Consulting (BPAHAEAL)

Keywords

• AI-driven CRM
• Business intelligence software
• VoIP telephony platforms
• Payment gateway integration
• Forex brokerage solutions

Headquarters

HQ city

Agios Athanasios

HQ country

Cyprus

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Software Subscriptions: Subscription-based access to Impact CRM, Impact AI, and other business intelligence platforms. Enterprise licensing with multiple tiers.
2. Payment Gateway Transaction Fees: Transaction fee revenue from payment processing through Impact PSP Gateway with 250+ integrated payment providers. Platform prioritizes cost-efficient payment options by territory.
3. Telecom/VoIP Services: Pay-as-you-go and subscription-based telephony services including Impact Trunk (SIP trunking) and Impact Cloud PBX (FREE business telephony with competitive call rates). Revenue from usage-based call charges.
4. White Label Brokerage Solutions: Turnkey brokerage solution licensing with MT4/MT5 platforms, liquidity providers, bridges, data feeds, and trading signals. Professional services for implementation.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Impact Tech provides an integrated AI-driven business intelligence suite for B2B clients, primarily forex brokerages and financial services firms. Its six products — Impact CRM, Impact AI, Impact Telecom (VoIP), Impact PSP Gateway (payments), Impact Marketing, and White Label Brokerage (MT4/MT5) — combine Machine Learning, NLP-based sentiment analysis, and Big Data to deliver customer management, predictive lead scoring, compliance monitoring, low-cost telephony, global payment routing, and turnkey brokerage infrastructure.

Product overview

Impact Tech offers an AI-driven end-to-end suite of business intelligence solutions comprising six integrated products. Impact CRM serves as the central customer management platform with built-in relationships for MT4 and MT5 trading platforms. Impact AI delivers predictive analytics and sentiment analysis powered by Machine Learning and NLP. Impact Telecom provides VoIP telephony with AI-driven insights through Impact Trunk and Impact Cloud PBX. Impact PSP Gateway enables global payment processing via 250+ payment providers. Impact Marketing offers AI-powered lead generation and marketing automation. The White Label Brokerage solution provides a complete forex trading platform. These products are designed to work together seamlessly, connecting trading platforms, payment providers, telecom solutions, and marketing tools through a unified AI-driven ecosystem.

Differentiator

Problem solved

Functional benefit

Brands

• Impact CRM: AI-driven customer relationship management platform connecting sales, support and marketing to a single platform with Machine Learning analysis for customer satisfaction.
• Impact AI
• Impact Telecom
• Impact PSP Gateway
• Impact Marketing
• White Label Brokerage

Products and services

• Impact CRM AI-driven customer relationship management platform that connects sales, support, and marketing to a single interface. Uses Machine Learning to analyze customer interactions, extract satisfaction insights, flag compliance issues, and increase conversions and customer lifetime value. Integrates natively with MetaTrader 4 (MT4) and MetaTrader 5 (MT5) trading platforms.
• Impact AI Artificial intelligence platform delivering predictive analytics, sentiment analysis, and automated lead scoring. Uses Big Data analysis and Machine Learning (Ensemble Learning with Continuous Learning) to help businesses understand customer moods, fine-tune sales and retention strategies, and increase loyalty. Processes demographic, firmographic, and technographic data with RFM modeling.
• Impact Telecom

Quantifiable outcome

• 86.7% conversion prediction accuracy using Automated Lead Scoring with Ensemble Learning and Continuous Learning
• +3 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability8 records

Feature7 records

Partnerships

13 partnerships are on record, tiered core, flagship and supporting.

• GrandstreamcoreTechnology or Integration · 1 July 2019Partnership announced June 27, 2019. Grandstream's UCM series of IP PBXs and GXP series of IP phones fully certified and compatible with Impact Telecom solutions (Impact Trunk and Impact Cloud PBX). Customers can deploy Grandstream endpoints to create powerful user experience.
• YeastarcoreTechnology or Integration · 1 July 2019ImpacTech certified as SIP trunk provider for Yeastar Cloud PBX and S-Series VoIP PBX. Enables Yeastar users to benefit from cost efficient SIP trunk service and save up to 80% on phone calls using Impact Trunk.
• Cyprus University of Technology (CUT)flagshipStrategic or Co-development Partner · 1 July 2019Partner in aiD: Artificial Intelligence for the Deaf project granted €1.7M EU Horizon 2020 funding. Collaboration with Cyprus University of Technology, Georgia Tech, and partners from Cyprus, Greece, UK, Belgium and Estonia.
• Georgia TechflagshipStrategic or Co-development Partner · 1 July 2019Partner in aiD: Artificial Intelligence for the Deaf project. Georgia Tech collaborating on solutions to help deaf and hard of hearing communicate using AI and Machine Learning.
• AngelHackcoreGTM or Marketing Partner · 1 June 2019Co-hosted AngelHack Cyprus hackathon, main host in 2019. ImpacTech provided €2,000 challenge prize, mentors, keynote sponsorship. Winners (GuardChain) received opportunity to present at Silicon Valley finale and 12-week mentorship program.
• MicrosoftflagshipTechnology or Integration · 1 May 2019Official AI partnership with Microsoft resulting in more solutions hosted on Microsoft Azure. ImpacTech participated at Microsoft Summit GR in Athens as one of 14 Artificial Intelligence innovators. Partnership reflects Microsoft's drive towards analytics and AI services. Microsoft Azure cloud infrastructure supports ImpacTech's AI-driven solutions.
• University of CypruscoreStrategic or Co-development Partner · 1 January 2019Formalized long-standing collaboration providing talented students opportunity to gain work experience in research and development in cutting edge technology. Partnership creates talent pipeline and R&D collaboration.
• MetaQuotescoreTechnology or Integration · 1 January 2019Impact CRM has built-in integration with MetaTrader 4 (MT4) and MetaTrader 5 (MT5) trading platforms. Integration enables seamless data flow between CRM and forex trading platforms. Former MetaQuotes Sales Head Anthony Papaevagorou joined ImpacTech as Sales Director.
• UCLan Cyprus (University of Central Lancashire Cyprus)coreStrategic or Co-development Partner · 1 October 2018Memorandum of Understanding signed at University facilities on September 11, 2018 for cooperation in applied experience and student work placements in R&D. CEO Georgios Larkou and UCLan Cyprus Rector Professor Panikkos Poutziouris signed the agreement. One student already employed at ImpacTech's Limassol office.
• AWS (Amazon Web Services)supportingTechnology or IntegrationCloud infrastructure partner. AWS credits provided to hackathon participants. AWS natural language processing referenced in aiD project context.
• IBMsupportingGTM or Marketing PartnerIBM participated in AngelHack Cyprus hackathon 2019 as challenge sponsor. IBM Watson chatbot used in DocDoc app (hackathon winner). IBM prize awarded to AETOS fire detection team.
• One Zero BanksupportingTechnology or IntegrationListed as partner/integration on ImpacTech's website logo section, indicating technology partnership or integration relationship.
• Telekom, BT, TATA, MTNsupportingTechnology or IntegrationImpact Telecom partners with world's top telecommunications companies to provide best call rates without compromising quality. Partnerships enable global coverage for Impact Trunk service.

Scale indicators8 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• B2Broker: Provides white-label brokerage technology, CRM, and payment solutions specifically for the forex and crypto brokerage industry — directly comparable to Impact Tech's White Label Brokerage and Impact CRM offerings.
• Leverate: Offers brokerage technology, CRM, liquidity, and trading-platform services for forex brokerages — overlapping directly with Impact Tech's White Label Brokerage and CRM stack in the same vertical.
• MetaQuotes: Creator of MT4/MT5 trading platforms that Impact Tech integrates with; also operates in the brokerage technology space. Their platform is the technical foundation Impact CRM is built around and a direct comparable in the ecosystem.
• Nuvei: Payment service provider focused on forex, gaming, and high-risk verticals with smart routing and 250+ integrations — a close peer to Impact Tech's Impact PSP Gateway in target market and value proposition.
• Spotware Systems (cTrader): Provides cTrader trading platform and front-end tooling for forex brokerages, an alternative to MT4/MT5 — competing for the same broker technology stack and customer relationships Impact Tech serves.

Broad incumbents

• Salesforce: Global CRM leader with Einstein AI for predictive lead scoring and sentiment — overlapping with Impact CRM and Impact AI capabilities across all of Impact Tech's target verticals, though not specialised for forex.
• HubSpot: CRM and marketing automation platform with AI-driven lead scoring and chatbot features — comparable to Impact Marketing and Impact CRM for mid-market and enterprise customers outside the forex niche.
• Zendesk: Customer support and engagement platform with AI agents and sentiment analysis — overlaps with Impact Tech's AI-driven customer experience and compliance monitoring features across broader enterprise markets.
• Twilio: Cloud communications platform providing SIP trunking, cloud PBX, and telephony APIs — directly comparable to Impact Telecom and Impact Cloud PBX at global scale.
• Freshworks: CRM, marketing, and customer support SaaS with Freddy AI for lead scoring and sentiment — an emerging broad incumbent competing with Impact Tech's mid-market CRM/AI/marketing suite.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ImpacTechLtd
• YouTubeyoutube.com/channel/UC-STsYh3ewbDxUIzcdBInNg
• Facebookfacebook.com/impactechs
• LinkedInlinkedin.com/company/impactechs-ltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Impact Tech