Caterease Software

What Caterease Software does

Caterease Software, legally Horizon Business Services, Inc., is a privately held vertical SaaS company founded in 1991 and headquartered in Naples, Florida, that provides catering and event management software to over 50,000 catering companies, event planners, hotels, venues, and restaurants with catering operations across North America. The company's core product is a cloud-based platform that handles end-to-end catering operations including event booking, proposal generation, BEOs (Banquet Event Orders), contracts, invoicing, menu management, kitchen display, staff scheduling, and client communication. Its technology stack is organized around a central "Horizon Hub" platform that bundles an AI assistant (Cai Assistant), live KPI dashboards, dynamic calendars, and AI-generated Smart Reports, alongside a modernized CaterOS workspace UI.

The platform is monetized through three revenue streams: (1) recurring annual software subscriptions for the core platform and integrated modules, (2) professional services revenue from paid training programs including a $395 Program Launch Workshop plus private virtual/onsite training, and (3) transaction fees from Mosaic, its integrated payment processing module that supports payment requests, shareable payment links, and tokenized card storage. Add-on modules include Graze for online ordering, Placez for event floorplan diagramming, and HPay for payment services, with Caterease Connect providing cloud-based SaaS hosting on Azure.

Caterease sells primarily through a sales-led motion combining inbound demo requests, an 800-number direct sales line, and an event-driven training funnel that uses free weekly onboarding classes to convert prospects. The company has no disclosed external funding, operates with a lean 11–50 person team, and is led by COO Chris Kopriva with a recently expanded growth function including VP of Growth Andrew Bouley and Director of Growth Matt Dolan. Its customer base ranges from individual SMB caterers to enterprise accounts including Sodexo (Nebraska Medical Center), Remington Hotels, Tulane University Hospital, and Service Systems Associates.

Name

Caterease Software

Legal name

Horizon Business Services, Inc.

Website

https://caterease.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Short description

Caterease Software is a privately held vertical SaaS company, founded in 1991 and headquartered in Naples, Florida, that provides cloud-based catering and event management software to over 50,000 caterers, event planners, hotels, and restaurants across North America via subscription, paid training, and integrated payment processing.

Ownership category

akta.pro rank

Product category

Catering & Event Management Software

NAICS

Computer Systems Design and Related Services (54151), Caterers (722320), Food Service Contractors (722310)

SIC

Services-Prepackaged Software (7372), Retail-Eating Places (5812)

akta.pro primary industry

Full-Service Catering (Off-Premise) (HSACAGAA)

akta.pro secondary industries

Hotel & Resort Banqueting (In-House Catering) (THAHAKAC), Event Catering (Weddings, Social, Private Parties) (THAFAIAB), Corporate Catering & Refreshment Services (HSACADAD), Corporate Catering & Office Food Programs (HSACAGAC)

Keywords

• Catering management software
• Event management software
• Hospitality software
• SaaS catering platform
• Banquet event software

Headquarters

HQ city

Naples

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscription: Annual subscription-based licensing model for access to Caterease platform features including CaterOS, Cai Assistant, event management, menu management, reporting, and integrated products.
2. Training Services: Revenue from paid training programs including Program Launch Workshop ($395), and private virtual/onsite training. Also offers free onboarding classes.
3. Payment Processing (Mosaic): Integrated payment processing with Mosaic generates transaction fees through payment requests and card processing.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Caterease Software, operated by Horizon Business Services, Inc., develops and sells a cloud-based catering and event management platform used by catering companies, hotels, venues, country clubs, and event professionals. The platform centralizes event planning, menu management, proposal generation, staff scheduling, payments, and client communication to streamline operations for off-premise and on-premise catering businesses. Founded in 1991 and headquartered in Naples, Florida, the company offers a suite of complementary products (CaterOS, Horizon Hub, Cai Assistant, Mosaic, Graze, Placez, HPay, Caterease Connect) built around the flagship Caterease application.

Product overview

Caterease Software is a comprehensive catering and event management platform offered as a unified product with integrated modules. The core Caterease platform is enhanced by the AI-powered Horizon Hub (featuring Cai Assistant for natural language queries, Smart Reports, and Live Dashboard), with specialized modules including Mosaic for payment processing, Graze for online ordering, Placez for event diagramming, and HPay for additional payment services. CaterOS provides a modern streamlined interface, while Caterease Connect offers cloud-based SaaS deployment options.

Differentiator

Problem solved

Functional benefit

Brands

• Horizon Hub: AI-driven platform and dashboard for managing catering and event operations.
• CaterOS
• Mosaic
• Graze
• Placez

Products and services

• Caterease Flagship cloud-based catering and event management platform that centralizes event planning, menu and recipe management, proposal generation, client communication, invoicing, and reporting for catering companies, hotels, venues, and country clubs.
• CaterOS Modern operating system layer for catering operations that provides a unified workspace integrating event management, staff, payments, and reporting around the Caterease platform.
• Horizon Hub Customer-facing portal that provides catering clients and their customers with access to event details, documents, and collaboration tools tied to Caterease.
• Cai Assistant AI-powered assistant within the Caterease platform that helps catering operators with tasks such as event coordination, content drafting, and operational queries.
• Mosaic Analytics and reporting product that aggregates data across the Caterease platform to deliver dashboards and insights on catering operations and financial performance.
• Graze Staff and labor management module sold as a distinct product within the Caterease suite for scheduling, tracking, and managing catering personnel.
• Placez Location and venue management product that helps catering operators organize and manage event sites, rooms, and delivery locations within Caterease.
• HPay Payments product integrated with the Caterease platform that enables catering businesses to process customer payments and manage transactions.
• Caterease Connect Integration product that connects Caterease with third-party platforms and partner systems to extend the core catering management platform.

Quantifiable outcome

• Proven platform trusted by over 50,000 leading caterers and event planners
• +2 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability8 records

Feature15 records

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Tripleseat: Tripleseat is a leading event management software platform for restaurants, hotels, and unique venues. It directly competes with Caterease in catering and event planning workflows including proposals, BEOs, and booking management for similar customer segments.
• CaterTrax: CaterTrax provides catering management software focused on online ordering, BEOs, production sheets, and reporting for caterers. It competes head-to-head with Caterease for full-service and off-premise catering operators.
• Total Party Planner: Total Party Planner is a catering and event planning software for caterers, banquet halls, and event venues. It overlaps directly with Caterease on proposals, contracts, event management, and invoicing workflows.
• Planning Pod: Planning Pod offers event management software for event professionals and venues, including floor plans, timelines, and client management. It is a comparable event-planning-focused platform addressing some of the same use cases as Caterease's Placez and event modules.

Broad incumbents

• Toast: Toast is a leading restaurant technology platform offering POS, payments, online ordering, and increasingly catering and event features. As a broader restaurant-tech incumbent, it overlaps with Caterease in catering-adjacent workflows for restaurant customers.
• Restaurant365: Restaurant365 is a cloud-based restaurant management platform covering accounting, inventory, payroll, and operations. It addresses a wider restaurant audience than Caterease but competes for the same restaurants that operate catering programs.
• Cvent: Cvent is an enterprise event management platform for meetings, conferences, and corporate events. It competes with Caterease in the event planning segment and, with the Social Tables acquisition, in venue and event diagramming similar to Placez.
• Lightspeed Restaurant: Lightspeed Restaurant provides POS and commerce solutions for full-service restaurants. While broader than catering, it serves overlapping restaurant customers that also operate catering programs targeted by Caterease.
• Square for Restaurants: Square for Restaurants is a POS and payments platform tailored to restaurants, including features for online ordering and basic event/catering support. It competes for the same restaurant-with-catering customer segment as Caterease.

Emerging players

• Avero: Avero provides restaurant analytics and operational insights, with relevance to catering operators that need performance tracking. It is adjacent rather than directly overlapping with Caterease but competes for analytics budget within shared restaurant customers.

Market position

Strengths4 records

Weaknesses3 records

Competitive moat5 records

Key risks4 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/caterease
• LinkedInlinkedin.com/company/caterease-software
• Instagraminstagram.com/caterease
• Xx.com/caterease

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caterease Software