RUBICON IT
RUBICON IT GmbH is a Vienna-based eGovernment software and IT services company serving public administrations and large public service providers in the DACH region. It builds and licenses case management (Acta Nova), lost-property software (Nova Find), and related workflow products, delivered via direct sales and an extensive partner network.
- Company typePrivate
- Founded2002
- HeadquartersWiener Neustadt, Austria
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What RUBICON IT does
RUBICON IT GmbH is a Vienna-based private software and IT services company founded in 2002 that specializes in eGovernment solutions for public administration and large public service providers across the DACH region (Austria, Germany, Switzerland). The company's core product suite centers on Acta Nova, a full-featured electronic case and records management (ECM/E-Akte) system for digitizing administrative workflows, supplemented by Document Partner (template and output management integrated with Microsoft Word), the Nova Find lost-property platform (networked across 2,500+ European offices), the jointly developed Dialog Portal (citizen services portal built with Gentics), and Tim Bilda (algorithmic staff scheduling). The technology stack is supported by Certified Kubernetes Administrator-certified managed services infrastructure and includes integrations with SAP (ArchiveLink), XiTrust MOXIS e-signatures, hpc DUAL BriefButler, aforms, inovoo for intelligent document processing, and I.R.I.S. (Canon Group) for document compression. RUBICON holds ISO 27001 and ISO 9001 certifications, a Microsoft Gold Competency in Visualization, and the Austrian Coat of Arms.
RUBICON operates through wholly-owned subsidiaries RUBICON IT Schweiz AG (Bern) and RUBICON IT Deutschland GmbH (Berlin, established December 2024), and acquired Gentics Software GmbH from APA in July 2025, adding enterprise CMS and portal capabilities. The business model combines software licensing (Acta Nova, Document Partner, Nova Find), professional services (implementation, consulting, training, custom software development), and managed services (24/7 monitoring, Kubernetes-based infrastructure, security management). Pricing is quote-based on enterprise agreements, typically annual billing. The go-to-market blends direct enterprise field sales with an extensive channel partner network that includes IT-Kommunal, k5 Kommunalmanagement (1,700 Austrian municipalities), komuna (700 southern German authorities), ekom21 (500 Hesse municipalities and ~29,000 end users), Lufthansa Industry Solutions, Unisys, Eviden (Atos Group), TechTalk, and thinkbeyond, enabling reach into a long tail of municipal customers that would be uneconomic to serve directly.
The customer base spans federal, cantonal, and municipal governments (including the Swiss Confederation), public service providers (Bestattung Wien, Ski Austria, public transport operators), and select enterprises (Zurich Insurance, Bauder). A minority investment from Pride Capital Partners in December 2023 funds ongoing DACH expansion and further strategic acquisitions.
RUBICON IT firmographics
Firmographics- Name
- RUBICON IT
- Legal name
- RUBICON IT GmbH
- Website
- https://rubicon.eu
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- RUBICON IT GmbH is a Vienna-based eGovernment software and IT services company serving public administrations and large public service providers in the DACH region. It builds and licenses case management (Acta Nova), lost-property software (Nova Find), and related workflow products, delivered via direct sales and an extensive partner network.
- Ownership category
- akta.pro rank
RUBICON IT industry classification
Industry- Product category
- eGovernment Software Solutions
- NAICS
- Software Publishers (51321), Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC)
Keywords
Where RUBICON IT is headquartered
LocationHeadquarters
- HQ city
- Wiener Neustadt
- HQ country
- Austria
- HQ region
- Europe
Offices3 records
Markets served
RUBICON IT business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Licensing: RUBICON generates revenue through licensing of its proprietary software products including Acta Nova, Document Partner, Nova Find, and other eGovernment solutions. Products are licensed to public institutions, government agencies, and enterprises on subscription or perpetual license basis.
- Professional Services: Implementation, consulting, software development, and training services supporting software deployment and customer success.
- Managed Services: Ongoing IT operations, 24/7 monitoring, security updates, patch management, and infrastructure management for customers including virtualized environments and Kubernetes clusters.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise licensing with tailored pricing based on organization size, deployment scope, and service requirements. |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
RUBICON IT product offering
Product offeringCore offering
RUBICON IT develops and licenses eGovernment software for the DACH region, anchored by the Acta Nova electronic case/file management suite used by public administrations to digitise case handling, document management, and citizen services. The portfolio is rounded out by Document Partner (template/output management), Nova Find (a networked lost property platform used by 2,500+ offices across Europe), Dialog Portal (citizen service portal jointly built with Gentics), and Tim Bilda (AI-driven duty scheduling), supported by Professional Services, Managed Services, custom Software Development, and Trainings.
Product overview
RUBICON IT GmbH offers a portfolio of eGovernment software solutions for the DACH region, centered around its core ECM/product suite. The primary products include Acta Nova (electronic case management and records management system for public administration), Document Partner (template and output management), Nova Find (lost property software serving 2,500+ offices across Europe), Dialog Portal (citizen services portal enabling seamless government-citizen communication), and Tim Bilda (intelligent staff scheduling). These are complemented by Professional Services, Managed Services (including Kubernetes-certified infrastructure), Software Development, and Training offerings. RUBICON also acquired Gentics Software GmbH in July 2025, expanding into enterprise CMS and portal solutions. The company operates from Vienna (headquarters) with subsidiaries in Switzerland and Germany.
Differentiator
Problem solved
Functional benefit
Products and services
- Acta Nova Full-featured electronic case management (ECM/E-Akte) and records management system for public administration, enabling end-to-end digital processing of administrative cases, document handling, and e-government compliance. SAP ArchiveLink certified.
- Document Partner Template and output management solution that integrates with Microsoft Word for automated document creation, redaction, and secure document handling, available as a complementary product on its own product page.
- Nova Find Leading European lost property software platform with networked database search across 2,500+ participating lost property offices and AI-based classification of lost item requests.
- Dialog Portal Citizen services portal developed jointly with Gentics, enabling communication between citizens and authorities directly from the records management system without programming or media discontinuity.
- Tim Bilda Automated staff scheduling solution using intelligent algorithms for optimised duty planning and resource allocation in organisations.
- Software Development Custom software development services using agile methodologies (DevOps, Scrum, Kanban) for complex software projects, delivered by RUBICON's Custom Solutions team.
- Professional Services Professional services supporting software implementation and deployment, including consulting, project management, and system integration for the RUBICON software suite.
- Managed Services Reliable support and application operations including 24/7 monitoring, security updates, patch management, firewall management, and Kubernetes-certified infrastructure management for customer environments.
- Trainings Product training programmes for Acta Nova, Document Partner, and Nova Find, providing know-how for optimal use of the software by end users, specialists, and IT administrators.
Quantifiable outcome
- A lost item is recorded in Nova Find every 30 seconds
- +2 more outcomes
Companies that use RUBICON IT
Customer profileNamed customers8 records
Segments3 records
Ideal customer profiles3 records
RUBICON IT technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability5 records
Feature6 records
RUBICON IT partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered core, primary and secondary.
- Gentics Software GmbHcoreRUBICON acquired Gentics Software GmbH from APA (Austria Presse Agentur) in July 2025. Gentics offers Enterprise CMS solutions and portal solutions. As part of RUBICON group, Gentics remains an independent company with existing team and products. The acquisition strengthens RUBICON's portfolio with content management and portal expertise.
- ekom21primaryLargest municipal IT service provider in Hesse, Germany. Partner for Nova Find lost property software since 2020. Serves approximately 500 members with around 29,000 end users from municipal administrations. One of three largest BSI-certified municipal IT service providers in Germany.
- MicrosoftcoreMicrosoft Gold Competency partner in Visualization category. RUBICON specializes in Microsoft technologies and was the first Austrian company to receive this certification. Products integrate with Microsoft platforms and RUBICON utilizes Microsoft cloud and infrastructure technologies.
- IT-KommunalprimaryAustrian IT service provider for towns and municipalities offering RUBICON's Acta Nova (electronic file management) and Nova Find (lost property) solutions to Austrian municipalities. Provides standardized, cost-effective solutions to small municipalities.
- k5 KommunalmanagementprimaryPartner for RUBICON lost property solution serving 1,700 Austrian municipalities with the goal of a uniform Austrian standard. Approximately 600 municipalities use fundamt.gv.at. Development partners include gemdat Niederösterreich, GEMDAT OÖ, Kufgem, PSC, and Vorarlberger Gemeindeverband.
- komuna GmbH EDV-BeratungprimaryPartner in lost property sector supporting municipal lost property offices in Bavaria in optimal use of Nova Find solution. Specializes in advising local authorities on IT solutions with 700 local authority customers in southern Germany.
- Lufthansa Industry SolutionsprimarySolution partner expanding RUBICON product Acta Nova portfolio in Germany and Switzerland. Offers integrated solutions for electronic business administration with efficiency and citizen/customer service focus. Lufthansa subsidiary serves 200+ companies across industries.
- UnisyssecondaryGlobal IT service provider with 23,000 employees in 100+ countries distributes RUBICON's Acta Nova and Document Partner to public administration and industrial enterprise target groups. Focus on standardized tasks and process handling software distribution.
- thinkbeyondsecondaryEnd-to-end IT service provider supporting eGovernment solutions in Acta Nova sector in Switzerland. Ensures efficient market development and intensive customer support for RUBICON products in Swiss market.
- TechTalksecondaryProfessional software development company founded in 1993 with 60 employees in Vienna, Budapest, Zurich, and Berlin. Solution partner for Acta Nova in Germany, Austria, Switzerland, and Liechtenstein specializing in agile project implementation, test automation, and user experience.
- GovernikussecondaryIT provider specializing in security and legal validity of electronic communication and documents. Combined with RUBICON products provides comprehensive solutions from long-term storage to electronic data exchange for public administration.
- hpc DUALsecondaryProvider of BriefButler dual delivery system for digital letter dispatch. Combined with RUBICON's Acta Nova enables continuous eGovernment from input to delivery with identification, authentication, and e-payment functions.
- I.R.I.S. (Canon Group)secondaryCanon affiliate providing scalable document compression and processing solutions. Products integrate with Acta Nova's business case processing for efficient document handling and optimization.
- inovoo GmbHsecondaryProvider of NOVO CxP platform for intelligent document processing (IDP) and hyperautomation. Specializes in BPM, AI, machine learning, and RPA for document-driven process optimization.
- aformssecondaryLeading Austrian form server manufacturer providing barrier-free online services. AFORMSOLUTION integrates with Acta Nova enabling information to flow directly into business case processing without media disruption.
- XiTrustsecondaryProvider of MOXIS e-signature platform with over 20 years experience. Co-owner of state-recognized A-Trust and partner of D-Trust offering eIDAS-compliant electronic signatures. MOXIS available as on-premises or cloud solution.
- Eviden (Atos Group)secondaryNext-generation technology leader with worldwide positions in advanced computing, security, AI, cloud, and digital platforms. 55,000 talents across 47 countries. Eviden distributes RUBICON solutions to enterprise and government clients.
Scale indicators4 records
Recent moves8 records
Expansion highlights6 records
RUBICON IT competitors and assessment
Company assessmentDirect peers
- Fabasoft: Austrian-headquartered ECM and electronic records management vendor with a strong focus on European public sector digitalization, including the Fabasoft eGov-Suite. It is the most direct competitor to RUBICON's Acta Nova in DACH government contracts.
- d.velop AG: German ECM/digital administration specialist serving public administration and enterprise customers across the DACH region. Offers comparable electronic file management and document workflow products to those of RUBICON's Acta Nova.
- DocuWare GmbH: Germany-based document management and workflow automation vendor serving mid-market and public sector organizations in DACH. Directly comparable to RUBICON in target customer, deployment model, and ECM functionality.
- Ceyoniq Technology GmbH: German provider of enterprise content management and information lifecycle solutions serving public sector and enterprise clients in DACH. Closely comparable product positioning to RUBICON's Acta Nova and document management offerings.
- ELO Digital Office GmbH: German ECM and document management vendor with established presence in municipal and public administration markets in DACH. Closely comparable product scope and customer base to RUBICON's eGovernment portfolio.
Broad incumbents
- Hyland Software: Global ECM/content services platform (OnBase) with strong public sector vertical presence. A broader incumbent that competes with RUBICON in larger government and enterprise deals in DACH but does not focus exclusively on the eGovernment niche.
- T-Systems International: Deutsche Telekom's enterprise IT arm and one of the largest IT service providers to German public administration. Competes with RUBICON in federal and municipal digitalization programs as part of a broad, integrated services offering.
- Eviden (Atos Group): Global IT services and systems integrator serving public sector clients across Europe. Both competes with and distributes RUBICON solutions, offering a much broader portfolio that often displaces niche specialists in large transformation deals.
- OpenText Corporation: Global leader in enterprise information management with an extensive ECM suite used by large public administrations. Competes with RUBICON in tier-1 government digitalization programs as part of a much broader product portfolio.
Emerging players
- Governikus GmbH & Co. KG: German IT specialist focused on legally secure electronic communication and document exchange for public administration. Already a technology partner of RUBICON, but its products partially overlap with RUBICON's secure document handling capabilities.
Market position
Strengths5 records
Weaknesses3 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
RUBICON IT social profiles
Digital presenceRUBICON IT compliance and trust
Trust signalCompliance5 records
RUBICON IT financial estimates
Financial estimateRevenue estimate
Valuation estimate
RUBICON IT leadership team
Management profileNumber of profiles
Profiles4 records
RUBICON IT subsidiaries and ownership
Company hierarchySubsidiaries3 records
RUBICON IT funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RUBICON IT M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RUBICON IT
What does RUBICON IT do?
RUBICON IT develops and licenses eGovernment software for the DACH region, anchored by the Acta Nova electronic case/file management suite used by public administrations to digitise case handling, document management, and citizen services. The portfolio is rounded out by Document Partner (template/output management), Nova Find (a networked lost property platform used by 2,500+ offices across Europe), Dialog Portal (citizen service portal jointly built with Gentics), and Tim Bilda (AI-driven duty scheduling), supported by Professional Services, Managed Services, custom Software Development, and Trainings.
Is RUBICON IT a public or private company?
RUBICON IT is a private company. It is classified as private equity controlled and is currently operating.
When was RUBICON IT founded?
RUBICON IT was founded in 2002. It employs 101 to 250 people.
Where is RUBICON IT based?
RUBICON IT is headquartered in Wiener Neustadt, Austria, in the Europe region.
How does RUBICON IT make money?
Three revenue lines are on record. Software Licensing is the primary driver. The others are professional Services and managed Services.
Who are RUBICON IT's main competitors?
Direct peers on record are Fabasoft, d.velop AG, DocuWare GmbH, Ceyoniq Technology GmbH and ELO Digital Office GmbH. Broad incumbents are Hyland Software, T-Systems International, Eviden (Atos Group) and OpenText Corporation. Governikus GmbH & Co. KG is listed as an emerging player.
Does RUBICON IT have an API?
No public API is recorded for RUBICON IT.
What industry is RUBICON IT in?
RUBICON IT's product category is eGovernment Software Solutions. Its primary akta.pro industry code is BPAEAJAC, ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.). Its NAICS code is 51321 and its SIC code is 7372.