What Aforms Solutions & Services does

Aforms Solutions & Services GmbH, founded in 2006 and headquartered in Vienna, develops and sells AFORMSOLUTION (AFS), a modular platform for creating, operating and integrating accessible online forms in the public sector. The product lets government users build forms without programming and deliver them across online, mobile and PDF channels from a single source, with built-in compliance for WCAG 2.1 AA accessibility, Swiss eCH and Austrian Styleguide 3.0 standards, and digital signatures via E-ID and ID Austria. Modular add-ons — designer & formserver, inbox & relay, portalAPI, tester, and the AFS ai-assist AI guidance layer — handle authoring, data capture, backend routing, portal integration, testing and AI-assisted form completion. The platform integrates with government back-ends including Acta Nova (GEVER), iGovPortal.ch, sedex, AGOV, ID Austria, Payrexx, and debt-collection systems such as Collecta and eXpert.

Name

Aforms Solutions & Services

Legal name

aforms solutions & services GmbH

Website

https://aforms.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Aforms Solutions & Services provides AFORMSOLUTION, a modular e-government forms platform used by Swiss and Austrian federal, cantonal and municipal authorities, plus Liechtenstein, to build accessible WCAG-compliant online forms without programming and integrate them with national back-ends.

Ownership category

akta.pro rank

Product category

E-Government Forms Software

NAICS

Software Publishers (5132), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

eSignature, Forms & Digital Workflow Platforms (HDAEAHAJ)

akta.pro secondary industries

Public Sector & Government ERP (HDAEAEAG), Enterprise PaaS (App Runtime & Managed Application Platforms) (HDAEAKAB)

Keywords

• E-government forms
• Online form software
• Government form platform
• Accessible form solutions
• Digital government services

Headquarters

HQ city

Vienna

HQ country

Austria

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing & Subscriptions: The company generates revenue through licensing of the AFORMSOLUTION (AFS) software platform to government agencies and public administration bodies. Government customers in Austria can purchase through the Bundesbeschaffung GmbH (BBG) framework agreement.
2. Professional Services & Consulting: Revenue from consulting services including strategy, analysis, implementation, maintenance, support, monitoring, optimization, and training for digital transformation projects.

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Aforms Solutions & Services provides the AFORMSOLUTION (AFS) software platform for creating, operating, and integrating accessible online forms for e-government. The platform enables government agencies and public administrations in the D-A-CH-LI region to build WCAG 2.1 AA-compliant forms without programming, with multi-channel output (online, mobile, PDF), digital signatures, and integration with backend systems like GEVER/Acta Nova. The company complements the software with strategy, implementation, maintenance, support, monitoring, optimization, and training services for digital transformation projects.

Product overview

Aforms provides AFORMSOLUTION (AFS), a modular e-government form platform consisting of a core form management engine paired with specialized modules. The architecture includes designer & formserver for form creation and hosting, ai-assist for AI-powered user guidance, inbox & relay for data capture and routing, portalAPI for portal integration, and tester for form validation. The platform is designed for public administration in the D-A-CH-LI region (Germany, Austria, Switzerland, Liechtenstein) and emphasizes accessibility (WCAG 2.1 AA), multi-channel output (online, mobile, PDF), and compliance with national standards like eCH and Styleguide 3.0.

Differentiator

Problem solved

Functional benefit

Brands

• AFS (AFORMSOLUTION): The core form solution product - online form generator for e-government applications
• designer & formserver
• ai-assist
• inbox & relay
• portalAPI
• tester

Products and services

• AFORMSOLUTION (AFS)

Quantifiable outcome

• 80% reduction in incomplete form registrations (from 65% to 20% incomplete)
• +4 more outcomes

Named customers19 records

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability2 records

Feature9 records

Partnerships

Five partnerships are on record, tiered minor and core.

• Riggenbach SolutionsminorImplementation/ SI/ Consulting Partner · 28 October 2024Certified AFS consultant since October 2024, providing consulting services for AFS implementations.
• Österreichische Bundesbeschaffung GmbH (BBG)coreChannel Partner/ Reseller/ DistributorOfficial partner of the Austrian Bundesbeschaffung GmbH, allowing Austrian public administrations to purchase aforms products and services through the BBG e-Shop under Geschäftszahl 3601.04600.
• kufgemminorChannel Partner/ Reseller/ DistributorPartner extending reach to Austrian municipalities through the amtsweg.gv.at portal.
• IT KommunalminorChannel Partner/ Reseller/ DistributorPartner providing access to over 360 cities and municipalities in Austria via amtsweg.gv.at.
• PRODYNAcoreStrategic or Co-development PartnerStrategic partnership for developing digital self-service platforms combining AFS forms with PRODYNA's customer experience platform. Collaborated on BMFWF proof of concept.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• ServiceNow: Enterprise workflow/case management platform increasingly adopted by government agencies. Overlaps with Aforms in workflow and form capabilities but at a much larger scale with broader IT service management scope, creating platform-suite competitive risk.
• Nintex: Larger global workflow and forms automation platform with government customers. Overlaps with Aforms' workflow/forms capabilities but targets a much broader enterprise market; competitive where governments consolidate onto broader automation platforms.
• Microsoft Power Apps / Power Platform: Microsoft's low-code form/workflow platform frequently used by European public sector. Reaches D-A-CH-LI governments via existing Microsoft licensing, creating bundled competitive pressure on Aforms' low-code form authoring value proposition.
• DocuSign: Leading e-signature provider with government deployments and CLM offerings. Competes with Aforms' digital signature capabilities (E-ID, ID Austria) and broader agreement workflows within public sector purchasing departments.
• Adobe (Acrobat Sign / Experience Manager Forms): Adobe's e-signature and adaptive forms products serve government customers globally. Competes with Aforms particularly in digital signature workflows (E-ID, ID Austria integrations) and PDF-driven form scenarios within public administrations.

Direct peers

• Formcentric: German-based e-government form platform with deep public sector footprint. Direct competitor to Aforms in DACH e-government forms space, with similar focus on accessibility, citizen-facing services, and government backend integrations.
• SmartForms: Another long-standing e-government forms/workflow platform serving public administrations. Comparable to Aforms in product scope (web forms, workflows, integrations) and customer base (government agencies), making it a head-to-head competitor in the DACH government forms market.

Emerging players

• airSlate (pdfFiller / signNow): Cloud-based form, e-signature, and document workflow platform with SMB and enterprise public sector adoption. Comparable to Aforms in PDF form generation and online form capabilities, though generally less specialized in government accessibility compliance.
• ProcessMaker: Low-code workflow and BPM platform with public sector customers. Has overlapping form/workflow capabilities and competes for the same citizen-facing government process automation budget, though with broader process orchestration scope.

Others

• CiviCRM / Government OSS Form Ecosystem: Open-source civic engagement and form tooling ecosystems that some municipalities adopt as alternatives. Not a direct commercial peer but represents the free/open-source procurement option that constrains Aforms' pricing in budget-sensitive municipalities.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/aforms-solutions-services

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aforms Solutions & Services