What Comprehensive Healthcare does

Comprehensive Healthcare is a Yakima, Washington-based nonprofit behavioral health organization founded in 1972 that delivers an integrated continuum of mental health and substance use disorder services across central and southwest Washington. The organization operates seven outpatient behavioral health clinics spanning Yakima, Kittitas, Franklin, and Walla Walla counties, a 48-bed inpatient facility (the Columbia Valley Center for Recovery) in Kennewick, a 24/7 medically supervised detox program, a Yakima-based Opioid Treatment Program, crisis response co-located with law enforcement, supported living and residential programs, an Employee Assistance Program, and victim advocacy services through ASPEN. Service delivery spans in-person visits, telehealth via Webex, and a Comprehensive Mobile Unit for opioid treatment in Kittitas County and surrounding areas.

The underlying technology stack is operational rather than AI-driven. Core proprietary or differentiated components include the ZING robotic methadone dosing assembly system — first deployed east of the Cascades — and the Just In Time prescriber scheduling model, which improved appointment show rates from 58.5% to 70% and reduced cancellations from 31% to 19%. Evidence-based clinical frameworks include Integrated Dual Disorder Treatment (IDDT) using the Hazelden Matrix and Living in Balance curricula, a Hub and Spoke medication-assisted treatment network, and CCBHC service standards. The organization holds Joint Commission Gold Seal of Approval accreditation and CCBHC designations supporting federal grant eligibility.

The business model combines healthcare service reimbursement (Medicaid and insurance), sliding-scale patient fees tied to family size and income, county and government contracts (including Benton County ownership of the CVCR facility and a dedicated fund for uninsured residents), federal grants (SAMHSA CCBHC Expansion Grant of $1.99 million and Walla Walla CCBHC Grant of $1 million; FCC telehealth award of $421,748), and EAP contracts with employers. Customer segments span individuals with mental health conditions, individuals with substance use disorders, children/youth/families (including on the Yakama Nation), homeless and at-risk populations, first responders, employers via EAP, and older adults. Services are delivered regardless of insurance status or ability to pay.

Name

Comprehensive Healthcare

Legal name

Comprehensive Healthcare

Website

https://comphc.org

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

251–500 employees

Short description

Comprehensive Healthcare is a nonprofit behavioral health organization founded in 1972 that delivers mental health and substance use disorder services across central and southwest Washington through seven outpatient clinics, a 48-bed inpatient facility, mobile units, telehealth, and crisis co-response programs.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (62133), Offices of Mental Health Practitioners (except Physicians) (621330), Psychiatric and Substance Abuse Hospitals (62221), Home Health Care Services (6216)

SIC

Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)

akta.pro secondary industries

Residential Mental Health Treatment Centers (HLAFACAC), Outpatient Mental Health & Counseling Clinics (HLAFABAC), Integrated Primary Care in Behavioral Health Settings (HLAFAGAM)

Keywords

• Behavioral health services
• Mental health treatment
• Substance use disorder
• Crisis intervention services
• Medication-assisted treatment

Headquarters

HQ city

Yakima

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Healthcare Services Reimbursement: Revenue generated from Medicaid, insurance reimbursement, and other healthcare payer sources for mental health and substance use disorder treatment services delivered across all programs and facilities.
2. Sliding Scale Patient Fees: Services provided regardless of insurance status or ability to pay. Discounts available based on family size and income, ensuring access to care for uninsured and underinsured populations.
3. Government Grants: Funding from federal and state sources including SAMHSA CCBHC grants ($1.99 million expansion grant, $1 million Walla Walla grant), addressing serious mental illness and substance use disorders across service areas.
4. FCC Telehealth Funding: $421,748 awarded by the Federal Communications Commission's Wireline Competition Bureau to update technology infrastructure for delivering behavioral health services via telehealth.

Pricing tiers

Go-to-market motion2 records

Distribution channels8 records

Marketing channels7 records

Core offering

Comprehensive Healthcare delivers integrated behavioral healthcare across central and southwest Washington through seven outpatient clinics, inpatient facilities, a 48-bed Columbia Valley Center for Recovery, detox services, mobile units, and telehealth. Core services include adult outpatient therapy, children/youth/family services, crisis response with co-response to law enforcement, medication-assisted treatment (methadone, Suboxone), supported living/residential programs, and community education. Care is delivered via same-day walk-in intake assessments, evidence-based practices (Integrated Dual Disorder Treatment, Hazelden Matrix), and the Just In Time prescriber scheduling model.

Product overview

Comprehensive Healthcare is a behavioral health organization providing an integrated continuum of mental health and substance use disorder services across central and southwest Washington. The organization operates seven outpatient clinics in Yakima, Kittitas, Franklin, and Walla Walla counties, along with inpatient facilities (including the 48-bed Columbia Valley Center for Recovery), detox services, and mobile units. Key service lines include Adult Outpatient Therapy, Children/Youth/Family Services, Crisis Response (with field team co-response), Detox, Opioid Treatment Program (with ZING robotic dosing), and Supported Living/Residential Programs. Care is delivered through integrated programs such as Integrated Dual Disorder Treatment (IDDT), Hub and Spoke (expanding MAT), and the Just In Time Prescriber Scheduling model. Telehealth via Webex extends access to remote areas. Services span from crisis intervention to long-term residential support, with same-day walk-in access across all locations.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Outpatient Therapy Individual and group therapy services for adults addressing mental health and substance use concerns, delivered through outpatient clinics.
• Children, Youth, and Family Services Behavioral health services for children, youth, and families including school-based counseling, youth substance use disorder services, and family counseling.
• Crisis Response 24/7 crisis intervention services including a dedicated crisis line for Benton and Franklin Counties and a Field Response Team that co-responds with law enforcement to mental health emergencies.
• Detox / Sub Acute Detox Facility 24/7 medically supervised withdrawal management program providing safe environment for substance withdrawal with average stay of three days, operating seven days a week.
• Employee Assistance Program Workplace behavioral health support services including counseling and wellness resources for employees of partner organizations.
• Health Home Care coordination services connecting clients to integrated physical and behavioral health resources.
• Homeless Support Outreach and engagement services addressing behavioral health needs of homeless individuals.
• Inpatient Services Residential and inpatient behavioral health treatment at the 48-bed Columbia Valley Center for Recovery in Kennewick, WA, providing crisis relief, crisis stabilization, co-occurring residential treatment, and secure withdrawal management.
• Opioid Treatment Program (OTP) Medication-assisted treatment for opioid use disorder including Methadone, Suboxone (buprenorphine/naloxone), and comprehensive MOUD services delivered through the Yakima clinic equipped with ZING robotic dosing technology.
• Services for Older Adults Specialized behavioral health services addressing mental health and substance use needs of senior populations.
• Supported Living and Residential Programs Supervised residential settings including Supportive Housing (up to two-year program), Gleed Orchard Manor, and Crossroads facility for individuals needing assistance with daily living skills.
• Victim Advocacy Services (ASPEN) Advocacy and support services for victims of sexual assault and domestic violence.
• Wellness Now Clinic / Walk-in Clinic Same-day access walk-in services for mental health and substance use disorder intake assessments at outpatient locations.
• Community Education Training programs including Mental Health First Aid, stress management, vicarious trauma education, and substance use prevention education for community members, employers, and first responders.
• Telehealth Services Remote behavioral health appointments via Webex video conferencing enabling access to medication management, counseling, and psychiatric emergency services for clients unable to visit clinics in person.
• Comprehensive Mobile Unit Mobile medication unit bringing opioid treatment and medication-assisted treatment services directly to Kittitas County and other underserved communities across Central Washington.

Quantifiable outcome

• Appointment show rate increased from 58.5% to 70% following Just In Time scheduling implementation
• +3 more outcomes

Named customers4 records

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Benton CountycoreStrategic or Co-development Partner · 20 June 2026Benton County owns the Columbia Valley Center for Recovery facility in Kennewick and collaborates with Comprehensive Healthcare on operations. County has set up a dedicated fund model for uninsured residents and is proceeding with the contract independently while Franklin County considers joining.
• Benton Franklin Recovery CoalitioncoreStrategic or Co-development Partner · 20 June 2026Collaborative partnership in developing the Columbia Valley Center for Recovery, aiming to reduce pressure on emergency departments and provide accessible behavioral healthcare under a No Wrong Door model in the Tri-Cities area.
• Fourfront ContributorcoreGTM or Marketing Partner · 1 June 2026Coalition of four of Washington state's largest community behavioral health agencies. Comprehensive Healthcare participates in the Return on Response statewide awareness campaign highlighting partnerships between behavioral health professionals and first responders in crisis response.
• Pacific Northwest University of Health Sciences (PNWU)coreStrategic or Co-development PartnerPNWU students receive psychiatric training within Comprehensive Healthcare. PNWU physicians contributed to walk-in clinic development. Dr. Michael J. Lawler, PNWU President, served on Comprehensive Healthcare board until his passing. Partnership includes evaluation and tracking of CCBHC grant progress.
• Yakima Valley MemorialcoreStrategic or Co-development PartnerPartnership to bring cohesive prevention, intervention, and treatment efforts for opioid and substance abuse. Joint launch of new programs addressing record opioid-related deaths in Washington. Collaboration on patient care and crisis response.
• SAFE YakimaminorStrategic or Co-development PartnerSAFE Yakima is dedicated to promoting substance abuse prevention and education. Executive Director Alicia Stromme Tobin collaborates on fentanyl crisis panels and community education. Their mentoring initiative for at-risk youth aged 10-17 is bridged between school-based and community-based models.
• Yakima Community CoalitionminorStrategic or Co-development PartnerCoalition dedicated to providing resources, advocacy, and support to those affected by substance use disorders in Yakima community.
• Fully Integrated Managed Care (FIMC) PartnerscoreStrategic or Co-development PartnerWorking alongside FIMC partners to ensure funding opportunities are explored to address potential barriers to care, particularly in rural areas.
• Federally Qualified Healthcare ClinicsminorStrategic or Co-development PartnerCommunity partnerships with federally qualified healthcare clinics as part of the network of social and health service programs supporting treatment and sustained recovery.
• Klickitat Rural HospitalsminorStrategic or Co-development PartnerPartnership with rural hospitals for piloting telehealth technologies for psychiatric emergency services, improving access to care for clients who would otherwise travel long distances.
• Local Schools and Yakama NationminorStrategic or Co-development PartnerCCBHC grant initiative to provide additional counselors and peer support specialists in schools, including those located on the Yakama Nation, to increase access to behavioral health services for youth.
• Local Law Enforcement and Emergency ServicescoreStrategic or Co-development PartnerCo-response programs where clinicians are embedded with law enforcement and emergency services to provide on-scene mental health assessment and de-escalation. Part of Fourfront Contributor's Return on Response campaign.

Scale indicators12 records

Recent moves9 records

Expansion highlights7 records

Broad incumbents

• MultiCare Health System: Large Washington-based nonprofit health system operating multiple hospitals and a behavioral health network across the same Pacific Northwest region. Comparable because Comprehensive's new CHRO joined from MultiCare, and it competes for the same behavioral health patients, providers, and Medicaid contracts in central/southwest Washington.
• Telecare Corporation: Established behavioral health operator running inpatient psychiatric facilities, crisis residential, and outpatient programs across multiple states. Comparable because it provides the same full-continuum public-sector behavioral health services, often under county contracts, and competes for the same managed-care and grant funding streams.
• Recovery Centers of America: Multi-site inpatient and outpatient addiction treatment operator with regional facilities. Comparable because it competes for inpatient SUD and co-occurring treatment patients, including those discharged from emergency departments, similar to Comprehensive's new CVCR offering.
• BrightView Health: Outpatient addiction treatment chain with locations across multiple states offering MAT, therapy, and case management. Comparable because it offers the same medication-assisted treatment and integrated outpatient SUD model that Comprehensive Healthcare delivers through its OTP and Hub and Spoke program.

Direct peers

• Frontier Behavioral Health: Washington-state community behavioral health organization serving Spokane and surrounding counties. Direct peer because it operates the same outpatient mental health, substance use, crisis, and CCBHC-style service model with comparable patient populations and funding mix.
• Compass Health: Washington-state nonprofit behavioral health provider with multiple outpatient clinics across northwest Washington. Comparable because it offers the same mix of mental health, substance use, crisis, and CCBHC services funded by Medicaid and government grants in a similar regulatory environment.
• Sea Mar Community Health Centers: Federally qualified health center (FQHC) in Washington operating clinics with integrated behavioral health. Comparable because it is explicitly named as a partner and offers co-located primary care and outpatient mental health/SUD services across western Washington to similar Medicaid and uninsured populations.

Regional players

• Lourdes Health: Tri-Cities-area health system including behavioral health services. Comparable because it operates in Comprehensive Healthcare's Tri-Cities footprint and competes for behavioral health patients, county contracts, and the same Yakima Valley Memorial referral pathways.

Emerging players

• Charlie Health: Virtual-first intensive outpatient behavioral health provider focused on teens and young adults. Comparable because it competes for the same youth and family mental health/SUD population that Comprehensive Healthcare serves via school-based and Children, Youth, and Family Services, but does so without geographic constraints.
• Lyra Health: Enterprise-focused virtual mental health platform providing therapy, coaching, and psychiatry through employer-sponsored benefits. Comparable because it competes for the same Employee Assistance Program and commercially-insured behavioral health demand that Comprehensive Healthcare accesses via its EAP offering, but via a national telehealth delivery model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/comprehensivehealthcare
• Xx.com/comphealthwa

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Comprehensive Healthcare