Sigmund Software
Sigmund Software, founded in 2004 and headquartered in Danbury, Connecticut, provides the AURA AI-powered electronic health record platform to behavioral health and addiction treatment organizations, integrating clinical documentation, revenue cycle management, and patient engagement workflows for enterprise and mid-market providers across the United States.
- Company typePrivate
- Founded2004
- HeadquartersDanbury, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Sigmund Software does
Sigmund Software, LLC is a privately held behavioral health and addiction treatment EHR vendor founded in 2004 and headquartered in Danbury, Connecticut, operating as a subsidiary of VSS Medical Technologies Inc. The company sells AURA, an ONC-certified, cloud-based electronic health record platform that connects clinical, operational, and financial workflows for mental health facilities, substance use disorder treatment centers, eating disorder programs, geropsychiatric services, and pediatric behavioral health providers. The platform is modular, built around a core EHR with add-on modules for clinical documentation, revenue cycle management, patient engagement, outcomes tracking, customizable workflows, and a pediatric-specific Elevate product, plus telehealth and e-prescribing capabilities integrated through partners such as Surescripts, NewCrop, Wolters Kluwer, and Salesforce. AI features are embedded across documentation auto-fill, clinical decision support, and RCM workflows under a proprietary 'Golden Thread' documentation methodology that links assessments, treatment plans, and notes throughout the care continuum.
The company earns revenue primarily through subscription licensing of the AURA platform, supplemented by implementation and training professional services, managed RCM and hosting services, and ongoing support — sold via a quote-based, consultative enterprise sales motion with annual billing cadence and no publicly disclosed pricing. Distribution is concentrated in direct enterprise field sales and inside sales targeting behavioral health treatment organizations and addiction treatment providers, with industry-association partnerships (notably NAATP and FoRSE) supporting go-to-market credibility and outcome-measurement collaboration. Compliance certifications (ONC Health IT for ambulatory and inpatient care, SOC 2 Type II, HIPAA, Drummond EPCS Prescriber, Surescripts) and a 20+ partner integration ecosystem form the backbone of customer trust in a regulated buyer environment.
Sigmund Software firmographics
Firmographics- Name
- Sigmund Software
- Legal name
- Sigmund Software, LLC
- Website
- https://sigmundsoftware.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Sigmund Software, founded in 2004 and headquartered in Danbury, Connecticut, provides the AURA AI-powered electronic health record platform to behavioral health and addiction treatment organizations, integrating clinical documentation, revenue cycle management, and patient engagement workflows for enterprise and mid-market providers across the United States.
- Ownership category
- akta.pro rank
Sigmund Software industry classification
Industry- Product category
- Behavioral Health EHR Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- EHR Implementation, Optimization, Training & Managed Services (HLACAAAL)
- akta.pro secondary industry
- Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)
Keywords
Where Sigmund Software is headquartered
LocationHeadquarters
- HQ city
- Danbury
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Sigmund Software business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- EHR Software Subscription: Core recurring subscription revenue from the AI-powered EHR platform, providing clinical documentation, patient management, and operational tools to behavioral health organizations.
- Implementation and Training Services: Professional services for system implementation, configuration, data migration, and staff training to ensure successful deployment of the Sigmund platform.
- Revenue Cycle Management (RCM) Services: Managed RCM services helping behavioral health organizations optimize billing processes, reduce claim denials, and improve reimbursement rates.
- Managed Hosting Services: Cloud hosting and infrastructure management services providing secure, compliant data storage and system availability.
- Support Services: Ongoing technical support and customer success services to maintain system performance and user satisfaction.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Quote-based custom pricing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels11 records
Sigmund Software product offering
Product offeringCore offering
Sigmund Software develops and sells AURA, an AI-powered enterprise Electronic Health Record (EHR) platform purpose-built for behavioral health and addiction treatment organizations. The platform unifies clinical documentation, revenue cycle management, and customer relationship management into a single cloud-based system that supports the full continuum of care from intake through discharge. The company also offers implementation, training, managed hosting, and managed RCM services on top of the core software subscription.
Product overview
Sigmund Software offers AURA, an AI-powered enterprise EHR, RCM, and CRM platform for behavioral health and addiction treatment organizations. The platform uses a unified architecture where AURA serves as the core enterprise EHR connecting clinical, operational, and financial workflows. Supporting modules include Clinical Software (AI-powered documentation, clinical decision support), Medical Software Solutions, Revenue Cycle Management (AI-powered billing and claims), Patient Engagement Tools (portal, messaging, PROs), Elevate (pediatric services), Processes (customizable workflows), Outcomes tracking, and Operational management. The company has specialized in enterprise software for behavioral health since 2004, with software developed and enhanced by the same core team over the past 16+ years.
Differentiator
Problem solved
Functional benefit
Brands
- AURA: Enterprise EHR platform for behavioral health and addiction treatment providers, featuring AI-powered clinical documentation, revenue cycle management, and patient engagement tools.
Products and services
- AURA Enterprise EHR Platform Flagship AI-powered enterprise EHR platform for behavioral health and addiction treatment organizations that unifies clinical, operational, and financial workflows in a cloud-based system spanning intake through discharge.
- Clinical Software Solution
Quantifiable outcome
- Reclaims over 10 clinical hours per week per clinician through AI-powered documentation automation
- +2 more outcomes
Companies that use Sigmund Software
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles3 records
Sigmund Software technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability6 records
Feature6 records
Sigmund Software partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core, flagship and major.
- FoRSE (Foundation for Recovery Science and Education)coreSigmund Software serves as a FoRSE Technology Partner for the NAATP Outcomes Project, providing technology infrastructure to support addiction treatment outcome measurement and reporting initiatives.
- NAATP (National Association of Addiction Treatment Providers)flagshipSigmund is a proud partner of NAATP, supporting the organization's mission to advance quality addiction treatment through industry advocacy, education, and the Outcomes Project initiative.
- ASAMcoreASAM criteria integration enabling ASAM-compliant assessments and level of care placement documentation within the Sigmund EHR platform.
- SalesforcecoreCRM integration with Salesforce for customer relationship management, marketing automation, and referral tracking capabilities.
- SurescriptscoreSurescripts e-prescribing network certification enabling electronic prescribing and pharmacy interoperability for behavioral health medications.
- OktacoreIdentity management integration with Okta providing SSO (Single Sign-On) and secure authentication for platform access.
- Wolters KluwermajorClinical content and reference integration with Wolters Kluwer for evidence-based information and decision support.
- AvailitymajorHealthcare administrative and billing transactions integration through Availity for eligibility verification, claims processing, and payer connectivity.
- Duo SecuritymajorMulti-factor authentication and security integration with Duo for enhanced platform security and access control.
- RingCentralmajorUnified communications and telephony integration through RingCentral for clinical communication and collaboration tools.
- Webex (Cisco)majorVideo conferencing and collaboration integration with Webex for telehealth and remote team communication capabilities.
- OpenTextmajorEnterprise information management integration with OpenText for document management and content services.
- NewCropmajorE-prescribing integration through NewCrop for electronic prescription writing and pharmacy connectivity.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Sigmund Software competitors and assessment
Company assessmentDirect peers
- Netsmart Technologies: One of the largest behavioral health and human services EHR vendors in the US, serving addiction treatment, mental health, and post-acute providers. Directly comparable to Sigmund as a vertically-specialized EHR with integrated RCM and a similar enterprise go-to-market motion.
- Qualifacts: Behavioral health EHR vendor with multiple platforms (Credible, CareLogic, InSync) serving mental health and substance use treatment providers of similar size and profile to Sigmund's customer base. Direct competitor in mid-market and enterprise behavioral health deals.
- Core Solutions: Behavioral health EHR focused on mental health and addiction treatment organizations with integrated clinical, billing, and outcomes functionality. Competes with Sigmund in the same vertical customer segments with comparable product breadth.
- Valant: EHR and practice management platform purpose-built for behavioral health providers including outpatient mental health and addiction treatment practices. Overlaps with Sigmund in clinical documentation, patient engagement, and billing for behavioral health.
- Welligent: Cloud-based EHR for behavioral health and human services agencies, including mental health and substance use treatment. Comparable to Sigmund in vertical focus, cloud delivery model, and outcomes/reporting emphasis.
Broad incumbents
- Epic Systems: Dominant enterprise EHR vendor across health systems, with growing behavioral health capabilities. Represents the broad incumbent threat as large integrated delivery networks extend into behavioral health and may displace niche behavioral EHRs.
- Oracle Health (Cerner): Large enterprise EHR platform now under Oracle, with behavioral health functionality and population health offerings. Competes with Sigmund for large health-system-affiliated behavioral health programs.
- athenahealth: Cloud-based EHR and revenue cycle platform serving ambulatory providers including growing behavioral health segments. Comparable to Sigmund in cloud delivery and RCM integration, though broader in specialty focus.
Emerging players
- Tebra (formerly Kareo): Cloud EHR and practice management platform with behavioral health templates and integrated billing. Represents a horizontal competitor gradually expanding into Sigmund's specialty segments.
- DrChrono: Cloud-based EHR platform with customizable specialty workflows including behavioral health. Comparable to Sigmund in cloud-native architecture and configurable documentation, though broader and less specialized in addiction treatment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Sigmund Software social profiles
Digital presenceSigmund Software compliance and trust
Trust signalCompliance4 records
Sigmund Software financial estimates
Financial estimateRevenue estimate
Valuation estimate
Sigmund Software leadership team
Management profileNumber of profiles
Profiles6 records
Sigmund Software funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Sigmund Software M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Sigmund Software
What does Sigmund Software do?
Sigmund Software develops and sells AURA, an AI-powered enterprise Electronic Health Record (EHR) platform purpose-built for behavioral health and addiction treatment organizations. The platform unifies clinical documentation, revenue cycle management, and customer relationship management into a single cloud-based system that supports the full continuum of care from intake through discharge. The company also offers implementation, training, managed hosting, and managed RCM services on top of the core software subscription.
Is Sigmund Software a public or private company?
Sigmund Software is a private company. It is classified as corporate owned and is currently operating.
When was Sigmund Software founded?
Sigmund Software was founded in 2004. It employs 11 to 50 people.
Where is Sigmund Software based?
Sigmund Software is headquartered in Danbury, United States, in the North America region.
How does Sigmund Software make money?
Five revenue lines are on record. EHR Software Subscription is the primary driver. The others are implementation and Training Services, revenue Cycle Management (RCM) Services, managed Hosting Services and support Services.
Who are Sigmund Software's main competitors?
Direct peers on record are Netsmart Technologies, Qualifacts, Core Solutions, Valant and Welligent. Broad incumbents are Epic Systems, Oracle Health (Cerner) and athenahealth. Emerging players are Tebra (formerly Kareo) and DrChrono.
Does Sigmund Software have an API?
No public API is recorded for Sigmund Software.
What industry is Sigmund Software in?
Sigmund Software's product category is Behavioral Health EHR Software. Its primary akta.pro industry code is HLACAAAL, EHR Implementation, Optimization, Training & Managed Services, with a secondary code of HLALABAJ, Patient Engagement, Education & Messaging Platforms (portal/CRM integrated). Its NAICS code is 5132 and its SIC code is 7372.