Elmec Informatica

What Elmec Informatica does

Elmec Informatica S.p.A. is an Italian Managed Service Provider founded in 1971 in Varese, operating as a 100% Italian-owned private company with approximately 900 employees, of which 650+ are specialized technicians. The company delivers comprehensive IT managed services to Italian enterprises and mid-market businesses, spanning infrastructure management, cybersecurity through its CybergON business unit, Device as a Service (DaaS) for Windows and Apple hardware, connectivity services via partnership with EOLO, software licensing, and professional services including Prince2-certified project management.

Its core technology platform is the proprietary MyElmec cloud-based portal, which provides customers with infrastructure governance, asset management, performance and security monitoring, environmental impact tracking, autonomous VM self-provisioning, and an intelligent ticketing system handling over 1,200 tickets monthly. Supporting modules include MyDaaS Dashboard for fleet management and a Carbon Footprint Simulator. The company operates a TIER IV certified, 100% renewable-energy Data Center on its Brunello Technology Campus, which also houses the Innovation Center and the Buytec refurbished-device subsidiary.

Revenue is generated through multi-year managed services contracts, DaaS subscriptions (including the iPhone 24H rapid-delivery service), hardware sales as an Apple Premium Business Partner, and project-based professional services. Go-to-market is sales-led via account managers targeting enterprise and mid-market segments, supplemented by a self-service portal for existing customers and a content/event-driven demand generation engine (Innovation Summit, Study Tour campus visits, Cyber Things podcast). Elmec holds an extensive compliance portfolio including ISO 9001, 14001, 27001, 27017, 27018, 20000-1, 22301, SOC 2, ISAE 3402, TIER IV, GxP, ACN Cloud Service Provider qualification, and SAP HANA certification.

Name

Elmec Informatica

Legal name

Elmec Informatica S.p.A.

Website

https://elmec.com

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Elmec Informatica is a 100% Italian-owned Managed Service Provider offering IT infrastructure, cybersecurity (CybergON), Device-as-a-Service, and connectivity services to Italian enterprises and mid-market businesses via its proprietary MyElmec platform and Tier IV green data center.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

IT Program/Project Management (PMO) & Delivery Assurance (BPAEAAAO)

akta.pro secondary industries

Identity & Access Support (IAM Service Desk) (BPAEAJAG), Infrastructure, Networking & Systems Administration Training (BPAEANAJ)

Keywords

• Managed IT services
• IT infrastructure management
• Cybersecurity services
• Device-as-a-service
• Data center services

Headquarters

HQ city

Varese

HQ country

Italy

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT Services: Comprehensive managed services including infrastructure management, cybersecurity (CybergON), workplace management, connectivity, and software licensing. Revenue from ongoing service contracts with enterprise clients.
2. Device as a Service (DaaS): Hardware rental and management including Mac, iPad, iPhone with 24-hour delivery capability. Includes device lifecycle management and environmental tracking.
3. Apple Products Sales: Apple Premium Business Partner selling Mac, iPad, iPhone devices to business customers. Products available through DaaS or direct purchase.
4. Professional Services: Technical professional services including implementation, project management (Prince2), advanced infrastructure support, on-site support, and Apple product assistance.
5. Connectivity Services: EOLO-based connectivity services covering 20 regions and 6,800 municipalities with 160 certified technicians.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels10 records

Core offering

Elmec Informatica is an Italian Managed Service Provider that delivers managed IT infrastructure, cybersecurity (CybergON), workplace productivity, Device as a Service (DaaS) for Apple and PC fleets, connectivity, and software licensing to enterprise and mid-market customers. The company operates a Tier IV green data center and the proprietary MyElmec platform for self-service governance, monitoring, ticketing, and VM provisioning. Services are delivered through 650+ specialized technicians from the Brunello Technology Campus and include 24/7 multilingual support and DORA/NIS2 compliance enablement.

Product overview

Elmec Informatica is an Italian IT Managed Service Provider offering a comprehensive portfolio of technology solutions centered around its proprietary MyElmec cloud platform. The core offering includes managed IT infrastructure services, Device as a Service (DaaS) for both Windows PCs and Apple products, and cybersecurity services through the CybergON business unit. The product ecosystem integrates platform modules for self-service ticketing, virtual machine provisioning, DaaS fleet management, connectivity monitoring, and environmental impact tracking. Supporting services include Buytec (refurbished devices), Elmec Solar (photovoltaic solutions), Carbon Neutral services, and the Cyber Things podcast for cybersecurity awareness. The company operates a Tier IV data center and serves as an Apple Premium Business Partner.

Differentiator

Problem solved

Functional benefit

Brands

• Buytec: Refurbished device sales company part of Elmec group, specializing in Device as a Service with 90% devices being refurbished.
• CybergON
• MyElmec
• Dora Act
• Elmec Solar
• Cyber Things

Products and services

• MyElmec Platform
• Device as a Service (DaaS)
• Apple DaaS
• CybergON Cybersecurity Service
• Buytec Refurbished Devices
• Elmec Solar
• Dora Act
• SD-WAN Managed Network Service
• Elmec Connect
• Self-Provisioning Virtual Machines
• Tier IV Green Data Center Colocation
• Carbon Neutral Service
• Professional Services
• Apple Premium Business Partner Products

Quantifiable outcome

• Service Desk available 24/7 in 10 languages
• +4 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability6 records

Feature8 records

Partnerships

15 partnerships are on record, tiered core, key and minor.

• EOLOcoreStrategic or Co-development PartnerEOLO partnership provides ultra-fast wireless connectivity via EOLO 200 or dedicated lines. EOLO serves 20 regions and 6,800 municipalities in Italy. Elmec provides connectivity monitoring, maintenance, and integration with customer IT infrastructure. 160 certified technicians dedicated to connectivity services.
• FortinetcoreTechnology or IntegrationFortinet provides SD-WAN technology for enterprise connectivity solutions. Fortinet is recognized in Gartner Magic Quadrant for SD-WAN. Solutions include integrated network and security functionality, up to 50% cost savings vs. separate solutions, zero-touch provisioning, and SASE/ZTNA capabilities.
• NetAppkeyStrategic or Co-development PartnerStrategic partnership for hybrid cloud storage innovation and security. Collaboration enables Elmec to offer solid, secure, and scalable infrastructure solutions responding to dynamic market needs.
• MicrosoftcoreTechnology or IntegrationMicrosoft partnership with Elmec holding solution designations: Modern Work, Security, and Azure Infrastructure. Enables digital workplace transformation, endpoint management, security, and Azure cloud services for enterprise customers.
• Forvis MazarsminorGTM or Marketing PartnerJoint podcast content on cybersecurity and business topics. Forvis Mazars podcast 'The Business Maze' featuring Elmec insights on cybersecurity as competitive advantage.
• Amazon Web Services (AWS)keyTechnology or IntegrationAWS partnership enables cloud migration and backup solutions. VerdeComeElmec initiative provides sustainable cloud migration services. Joint Business Continuity and Disaster Recovery content series with Deloitte.
• QumulokeyTechnology or IntegrationHybrid cloud file data platform for enterprise data management. Provides real-time visibility, scalability, and performance for exponential data growth needs.
• SAPkeyTechnology or IntegrationSAP Certified Partner for SAP HANA Operations Services. GxP Cloud Compliance certification supports pharmaceutical and regulated industry customers. Three-step journey to SAP HANA destination.
• ApplecoreChannel Partner/ Reseller/ DistributorApple Premium Business Partner providing Apple products (Mac, iPad, iPhone) for business. Certifications include Apple device management, enterprise deployment, and technical support. iPhone 24H initiative for rapid delivery.
• Dell TechnologieskeyChannel Partner/ Reseller/ DistributorDell Platinum Partner achieved in less than one year. Provides enterprise infrastructure solutions including servers, storage, and networking.
• HPE (Hewlett Packard Enterprise)keyTechnology or IntegrationHPE Primera for primary storage and mission-critical applications. HPE SimpliVity for hyperconverged infrastructure supporting SAP HANA workloads.
• DeloittekeyStrategic or Co-development PartnerJoint content series 'Ricomincio dal Cloud' (Business Continuity, Disaster Recovery) providing thought leadership on cloud-based resilience.
• NexthinkkeyTechnology or IntegrationDigital Employee Experience (DEX) platform powering Managed DEX service. Enables proactive IT management and user satisfaction tracking.
• IntelkeyChannel Partner/ Reseller/ DistributorIntel Partner Solution Pro Device as a Service certification demonstrating expertise in Intel-based workplace solutions.
• LGminorChannel Partner/ Reseller/ DistributorLG LED Wall 163' All-in-One display solutions for modern smart offices and meeting rooms.

Scale indicators15 records

Recent moves12 records

Expansion highlights6 records

Broad incumbents

• Almaviva S.p.A. Italian IT services and consulting group with a portfolio spanning IT outsourcing, digital transformation, and managed services. Overlaps with Elmec on enterprise managed services and infrastructure delivery within Italy.
• TIM S.p.A. Italy's incumbent telecommunications operator offering cloud, data center, and IT services to enterprise customers via TIM Enterprise. Comparable to Elmec's connectivity, cloud, and managed infrastructure offerings from a much larger telco base.
• Exprivia S.p.A. Italian IT consulting, system integration, and managed services firm serving banking, healthcare, public sector, and industrial clients. Comparable to Elmec in enterprise IT services within Italy, with broader industry specialization.
• Engineering Ingegneria Informatica S.p.A. One of Italy's largest IT services and consulting groups, offering systems integration, managed services, and digital transformation across enterprise and public sector. Comparable to Elmec in serving Italian enterprise IT but on a much larger, broader scale.
• NTT Data Italia: Italian arm of global IT services giant NTT Data, offering consulting, system integration, and managed services to large enterprises and public sector. Comparable to Elmec on managed services and infrastructure delivery, but at significantly larger scale and with multinational delivery capability.

Direct peers

• Fastweb S.p.A. Swisscom-owned Italian telecommunications operator providing B2B connectivity, cloud, and data center services to enterprises and the public sector. Comparable to Elmec's connectivity and managed infrastructure offerings within Italy.
• Aruba S.p.A. Italy's largest cloud, hosting, and data center operator with an Aruba Enterprise division offering managed services, connectivity, and B2B IT infrastructure. Highly comparable to Elmec on data center services, cloud, and connectivity, and is also an existing partner of Elmec.
• Seeweb S.r.l. Italian cloud hosting and infrastructure provider serving enterprises with virtual servers, managed hosting, and connectivity services. A direct infrastructure-services peer to Elmec's data center and managed services business, albeit at smaller scale.

Emerging players

• Bechtle AG: Germany-headquartered European IT services and hardware reseller with a sizable DaaS and managed services business. Comparable to Elmec on DaaS, device lifecycle, and enterprise IT services, with deeper geographic diversification across DACH and broader Europe.
• Computacenter plc: London-listed European IT infrastructure services provider with strong DaaS, managed services, and enterprise procurement capabilities. Comparable to Elmec on DaaS, workplace, and infrastructure services, with pan-European scale that Elmec lacks.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@ElmecInformatica
• Facebookfacebook.com/ElmecInformatica
• LinkedInlinkedin.com/company/elmec-informatica
• Instagraminstagram.com/elmecinformatica
• Xx.com/elmectwitt

Compliance17 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Elmec Informatica