TrollWall AI
TrollWall AI is a Slovakia-based SaaS company that uses proprietary, native-speaker-trained AI models to moderate toxic comments and automate community management across 12 languages on Facebook, Instagram, TikTok, and YouTube, serving enterprise customers in sports, banking, media, government, and NGO sectors.
- Company typePrivate
- Founded2023
- HeadquartersBratislava
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What TrollWall AI does
TrollWall AI is a Slovakia-based, private SaaS company founded in 2023 that builds AI-powered tools for social media moderation and community management. The platform automatically detects and hides toxic, hateful, vulgar, and spam comments across Facebook, Instagram, TikTok, and YouTube, and supports a Developer API for custom platforms. Its proprietary models are trained by native speakers across 12 languages (English, Spanish with Mexican and Argentinian variants, German, Dutch, Romanian, Polish, French, Portuguese, Italian, Czech, Slovak, and Hungarian), and the product extends beyond detection into sentiment analysis, smart action recommendations, and a RAG-based AI Reply Assistant that draws on customer knowledge bases.
The product portfolio centers on two offerings: the core TrollWall AI moderation platform (with Starter and Pro subscription tiers priced per social media account) and 6th Finger, an AI agent for 24/7 community management launched in February 2025 in partnership with PS:Digital. Additional modules include Social Inbox for centralized direct message handling and a Report Section for analytics. The company pursues a hybrid go-to-market combining product-led growth (7-day free trial, self-serve onboarding), Azure Marketplace distribution, enterprise field sales, and community-led initiatives such as the #bezhejtu (No Hate) program.
TrollWall AI generates revenue primarily through recurring subscriptions (Starter from 1,000 comments per month, Pro with full feature set, and custom enterprise agreements) and serves customers across sports (IIHF, AC Sparta Praha), banking (Česká spořitelna, Banca Transilvania, Tatra Banka, Allianz), media (Denník N), government (Czech Police, Czech Army, the offices of Petr Pavel and Zuzana Čaputová), NGOs (Greenpeace, Auschwitz Museum), and agencies (Seesame, GroupM). It is incorporated as TrollWall AI Technologies j. s. a., headquartered in Prešov, Slovakia, with data hosted in Dublin, Ireland under GDPR compliance. The company raised its first disclosed funding round (~$935K seed) in April 2026 from Seed Starter Slovenskej sporiteľne and Slovak Investment Holding.
TrollWall AI firmographics
Firmographics- Name
- TrollWall AI
- Legal name
- TrollWall AI Technologies j. s. a.
- Website
- https://trollwall.ai
- Company type
- Private
- Founded year
- 2023
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- TrollWall AI is a Slovakia-based SaaS company that uses proprietary, native-speaker-trained AI models to moderate toxic comments and automate community management across 12 languages on Facebook, Instagram, TikTok, and YouTube, serving enterprise customers in sports, banking, media, government, and NGO sectors.
- Ownership category
- akta.pro rank
TrollWall AI industry classification
Industry- Product category
- AI Content Moderation Software
- NAICS
- Information (51)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Moderation, Safety & Toxicity Detection (HDAAADAH)
- akta.pro secondary industries
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC), Responsible AI, Security & Privacy Platforms (Safety, Guardrails, PII) (HDAEANAG)
Keywords
Where TrollWall AI is headquartered
LocationHeadquarters
- HQ city
- Bratislava
Offices2 records
Markets served
TrollWall AI business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Subscription-based SaaS (Starter and Pro Plans): Monthly or annual subscription plans (Starter and Pro) priced per social media account. Starter tier starts from 1,000 comments per month with basic features. Pro tier includes all Starter features plus multiple languages, advanced sentiment analysis, AI replies, knowledge base, and reporting. Premium paid services available via individual agreement for custom solutions.
- Enterprise Custom Solutions: Custom enterprise contracts available via individual agreement. Large organizations like banks, sports federations, and government institutions receive tailored pricing and solutions. Part of 6th Finger AI agent suite.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Starter plan - starts from 1,000 comments per month, single language |
| Subscription | Monthly | Pro plan - most popular tier with full feature set and multiple languages |
| Subscription | Annual | Custom enterprise solutions - tailored pricing for large organizations |
Go-to-market motion5 records
Distribution channels5 records
Marketing channels8 records
TrollWall AI product offering
Product offeringCore offering
TrollWall AI provides an AI-powered community management platform that automatically moderates toxic, hateful, and vulgar comments across Facebook, Instagram, TikTok, and YouTube. The platform uses native-speaker trained language models in 12 languages to analyze comments, recommend smart actions, and generate on-brand reply suggestions via Retrieval-Augmented Generation. It also offers a Developer API/MCP Server for integration with custom digital platforms.
Product overview
TrollWall AI is an AI-powered community management platform offering a unified solution for social media moderation and engagement. The core TrollWall AI platform provides automated moderation with human-level accuracy across Facebook, Instagram, TikTok, YouTube, and custom platforms via API. The 6th Finger AI Agent (a key module) extends capabilities to full community management with 24/7 engagement, sentiment analysis, and AI-powered reply suggestions. The platform supports 12 languages with native-speaker trained models and is designed for social media managers to protect brands from toxicity while enabling meaningful community engagement.
Differentiator
Problem solved
Functional benefit
Brands
- 6th finger: An AI-powered agent for community management that works alongside teams 24/7, handling routine interactions and providing consistent brand voice responses. Part of the TrollWall AI suite.
Products and services
- TrollWall AI Platform AI-powered social media moderation and community management platform that automatically detects and hides toxic, hateful, vulgar, and spammy comments on Facebook, Instagram, TikTok, YouTube, and any custom digital platform via API. Built for community managers, brand teams, agencies, and organizations that need human-level moderation accuracy across multiple languages and platforms.
- 6th Finger AI Agent AI agent for community management that works 24/7 to handle routine interactions, provide consistent brand voice responses, perform sentiment analysis, recommend actions, and continuously learn from human moderators. Designed for organizations wanting an automated agent to manage community engagement at scale.
- Developer API Developer API and MCP Server that enable programmatic integration of TrollWall AI's moderation, sentiment analysis, and reply generation capabilities into any custom digital platform, including e-commerce sites, gaming communities, and discussion forums.
Quantifiable outcome
- 3,254,202 hateful comments hidden on Facebook (2024), averaging over 9,000 per day
- +9 more outcomes
Companies that use TrollWall AI
Customer profileNamed customers23 records
Segments7 records
Ideal customer profiles7 records
TrollWall AI technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability9 records
Feature10 records
TrollWall AI partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- PS:DigitalcoreStrategic partnership with PS:Digital, a renowned digital marketing agency with over a decade of experience in social media management, to co-develop 6th Finger — an AI-powered agent for community management. PS:Digital contributed expertise in community management pain points and digital marketing strategy. Peter Šebo, Founder of PS:Digital, described the partnership as a game-changer for how brands engage with their audiences.
- Apolitical FoundationcorePartnership announced September 23, 2024 in Bratislava to help protect women politicians from online violence using TrollWall AI's AI-powered content moderation. Marks TrollWall AI's first venture into Latin America, initially supporting women politicians in Mexico and Argentina with Spanish-language AI models. The partnership provides real-time AI moderation and resources to help women politicians navigate toxic online environments and foster safer digital spaces for democratic participation. Suki Capobianco, CSO at Apolitical Foundation, cited TrollWall AI as an important step towards more safety in political office.
- SEESAMEcoreCo-founded the #bezhejtu (No Hate) initiative with SEESAME, Slovakia's award-winning PR agency specializing in data-driven communication. SEESAME contributed communication strategy and digital reputation management expertise. The initiative has grown to 132 member organizations in Slovakia and 32 in Poland, demonstrating effectiveness with hate speech dropping from ~13% to below 2% among participants.
- Microsoft AzurecoreTrollWall AI is available on the Microsoft Azure Marketplace, enabling enterprise customers to purchase and manage billing directly through their existing Azure subscriptions. Includes 30-day free trial by default with custom private offers during the trial period.
- Auschwitz MuseumminorPartnership to provide comment moderation for Auschwitz Museum's social media pages, helping to curb antisemitism and hateful attacks on the Holocaust remembrance institution. Following the success of this partnership, TrollWall AI launched the #bezhejtu chapter in Poland.
- Meta (Facebook and Instagram)coreThird-party API service integration providing access to Facebook and Instagram comment data for moderation. TrollWall AI utilizes Meta's API services as a core component of its platform, as stated in the Terms of Use.
- Google (YouTube, Google API Services)coreYouTube API integration for comment moderation on YouTube channels. TrollWall AI adheres to YouTube Terms of Service and Google API Services User Data Policy. YouTube data is stored for a maximum of 30 days and users can review and revoke TrollWall's access via Google's Security Settings.
- TikTokcoreThird-party API service integration providing access to TikTok comment data for moderation. TrollWall AI utilizes TikTok's API as part of its multi-platform coverage.
Scale indicators20 records
Recent moves6 records
Expansion highlights9 records
TrollWall AI competitors and assessment
Company assessmentDirect peers
- Two Hat Security (Microsoft): AI content moderation platform acquired by Microsoft; protects social apps from harmful content. Direct competitor in trust & safety, now with the distribution advantage of being part of a hyperscaler.
- Besedo: Content moderation vendor combining AI and human review for marketplaces, dating apps, and social platforms. Overlaps with TrollWall AI's moderation and community management positioning for trust & safety use cases.
- Lasso Moderation: AI-driven moderation platform for brands and agencies managing social media communities. Closely comparable in target customer (social media managers), feature set (auto-hide, sentiment, dashboards), and PLG motion.
- Hive Moderation: AI-powered content moderation API for text, image, and video, used by social platforms and brands. Directly comparable to TrollWall AI as a turnkey moderation solution with similar AI-first approach and developer API.
Broad incumbents
- Sprout Social: Mid-market and enterprise social media management platform with publishing, analytics, and inbox/moderation features. Comparable in serving brand community managers, though moderation is one of many features rather than the focus.
- Sprinklr: Enterprise social media management suite with moderation, analytics, and engagement. Targets the same enterprise buyers as TrollWall AI (banks, sports, governments) but as a much broader platform, not a focused moderation specialist.
- Hootsuite: Established social media management platform with scheduling, monitoring, and engagement tools. Overlaps with TrollWall AI in serving social media managers across brands and agencies, with broader portfolio positioning.
Emerging players
- Talkwalker: Social listening and analytics platform with AI-powered sentiment and trend detection. Adjacent in serving brand and agency customers, with overlap in analyzing social conversations at scale.
- Brandwatch (now part of Hootsuite): Consumer intelligence and social listening platform with sentiment analysis capabilities. Comparable on the analytics/research side, though positioned upstream of moderation in the workflow.
Others
- Crisp: Customer messaging platform with AI chatbot capabilities for social channels. Comparable in the social inbox / AI reply space that TrollWall AI is moving into with Social Inbox and 6th Finger, but anchored to customer support rather than community moderation.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
TrollWall AI social profiles
Digital presenceTrollWall AI compliance and trust
Trust signalCompliance1 record
TrollWall AI financial estimates
Financial estimateRevenue estimate
Valuation estimate
TrollWall AI leadership team
Management profileNumber of profiles
Profiles2 records
TrollWall AI funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TrollWall AI M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TrollWall AI
What does TrollWall AI do?
TrollWall AI provides an AI-powered community management platform that automatically moderates toxic, hateful, and vulgar comments across Facebook, Instagram, TikTok, and YouTube. The platform uses native-speaker trained language models in 12 languages to analyze comments, recommend smart actions, and generate on-brand reply suggestions via Retrieval-Augmented Generation. It also offers a Developer API/MCP Server for integration with custom digital platforms.
Is TrollWall AI a public or private company?
TrollWall AI is a private company. It is classified as venture growth investor backed and is currently operating.
When was TrollWall AI founded?
TrollWall AI was founded in 2023. It employs 1 to 10 people.
Where is TrollWall AI based?
TrollWall AI is headquartered in Bratislava.
How does TrollWall AI make money?
Two revenue lines are on record. Subscription-based SaaS (Starter and Pro Plans) is the primary driver. The others are enterprise Custom Solutions.
Who are TrollWall AI's main competitors?
Direct peers on record are Two Hat Security (Microsoft), Besedo, Lasso Moderation and Hive Moderation. Broad incumbents are Sprout Social, Sprinklr and Hootsuite. Emerging players are Talkwalker and Brandwatch (now part of Hootsuite). Crisp is listed as an others.
Does TrollWall AI have an API?
Yes. Developer API enabling integration with any digital platform. The API allows programmatic access to TrollWall AI's moderation and community management features. Supports connection to social media platforms including Facebook, Instagram, TikTok, YouTube, and custom digital platforms via REST API. Developer documentation is at app.trollwall.ai/swagger/index.html.
What industry is TrollWall AI in?
TrollWall AI's product category is AI Content Moderation Software. Its primary akta.pro industry code is HDAAADAH, Moderation, Safety & Toxicity Detection, with a secondary code of HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration). Its NAICS code is 51 and its SIC code is 7372.