What mConsent does

mConsent is a cloud-based dental patient engagement and front-desk revenue control platform developed and operated by SRS Web Solutions, Inc., headquartered in Ramsey, Minnesota with a Dallas-area sales office in Plano, Texas. The platform is organized around five core modules — Paperless Intake, Insurance Concierge, mPayr Payments, Zaha AI (a 24/7 AI virtual receptionist), and Communication — supported by additional tools including a self check-in kiosk, online scheduling, e-prescription, reputation management, recalls and reactivation, campaigns, and analytics. It integrates bidirectionally with major dental practice management systems (Dentrix, Eaglesoft, Open Dental, Dolphin, Athena, Dentrix Ascend, OfficeMate, PBS Endo) and extends into optometry and medical/med-spa verticals via specialty integrations. AI is deployed across voice (Zaha AI receptionist), text (automated reminders, 2-way texting, waitlist broadcasts), and structured data (Insurance Concierge eligibility verification with anomaly detection), with a hybrid human concierge layer for complex insurance cases.

The company monetizes through three-tier monthly per-location subscriptions (Signature, Premier, Prestige) with no per-patient or per-user fees, supplemented by mPayr transaction fees (2.5% + $0.20) and a portfolio of paid add-ons (Human Insurance Concierge, Multi-Location features, Zaha AI, ePrescribe, Waiting Room TV). Go-to-market is sales-led, requiring a 15-minute demo or quote for all prospects, with a 2-hour pricing response SLA, dedicated DSO/multi-location field sales, and active conference presence at AADOM, SmileCon, Yankee Dental, CDA, and Star of the North. Customers report material ROI: 70% reduction in claim denials, 31-40% reduction in no-shows, 30% increase in collections, and ~$55K average annual savings on administrative expenses. The platform is HIPAA-compliant under a BAA, with SOC 1 and SOC 2 Type II compliance badges, and TCPA-compliant consent management for SMS.

Name

mConsent

Legal name

SRS Web Solutions, Inc.

Website

https://mconsent.net

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

51–100 employees

Short description

mConsent is a cloud-based dental patient engagement platform that automates paperless intake, insurance verification, AI-driven patient communication, and in-office payments for SMB dental practices, DSOs, and select optometry and medical practices across the US.

Ownership category

akta.pro rank

Headquarters

HQ city

Ramsey

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription - Per Location: Three-tier subscription pricing (Signature, Premier, Prestige) per location with unlimited patients and unlimited users. No per-patient or per-user fees. Month-to-month options available with no long-term contracts.
2. Payment Processing - mPayr: Transaction-based payment processing through mPayr. Standard rate of 2.5% + $0.20 per transaction. Optional convenience-fee payment model where eligible patients pay convenience charge, practice receives full payment amount. Payment device available at $499 with potential waiver based on volume.
3. Add-on Features: Additional revenue from add-on modules including Human Insurance Concierge, Multi-Location Features, Zaha AI, ePrescribe, and Waiting Room TV available at extra cost on top of base plan.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels10 records

Core offering

mConsent is a cloud-based dental patient engagement and front desk revenue control platform that helps dental practices eliminate paper intake, automate insurance verification, collect patient payments faster, and reduce missed appointments. The platform integrates bidirectionally with major practice management systems (Dentrix, Eaglesoft, Open Dental, etc.) and combines AI-powered automation (Zaha AI virtual receptionist, automated eligibility checks) with human-assisted services (Insurance Concierge) to address revenue leakage at the front desk.

Product overview

mConsent is an integrated dental patient engagement and revenue control platform organized as a core platform with five main modules plus supporting tools, offered across three pricing tiers (Signature, Premier, Prestige). The five core modules are: Paperless Intake (digital forms completed on patient's phone with auto-sync to PMS), Insurance Concierge (AI-powered eligibility verification with human team backup for complex cases), mPayr Payments (text-to-pay, in-house payment plans, convenience-fee model, Smart Auto-Nudge), Zaha AI (24/7 AI virtual receptionist handling calls and scheduling), and Communication (multi-touch reminders, 2-way texting, Quick Fill, treatment plan follow-ups). Supporting tools include Self Check-in Kiosk, Online Scheduling, Waiting Room TV, E-Prescription, Reputation Management, Patient Recalls & Reactivation, Campaigns, and Analytics & Reporting. The platform integrates bi-directionally with major practice management systems including Dentrix, Eaglesoft, Open Dental, Dolphin, Athena, OfficeMate, and PBS Endo. The company also serves optometry and medical practices with specialty-specific workflows. mConsent operates under a Business Associate Agreement (BAA) with each customer and is marketed primarily to dental practices with three target segments: solo practitioners, small groups (2-15 locations), and DSOs/enterprise groups (15+ locations).

Differentiator

Problem solved

Functional benefit

Brands

• Zaha AI: AI-powered virtual receptionist for dental offices that handles calls 24/7, books appointments, and provides after-hours coverage.
• mPayr
• Insurance Concierge
• Paperless Intake
• QuickFill

Products and services

• Paperless Intake Digital patient intake forms completed on the patient's mobile phone before arrival, with HIPAA-aware e-signatures, insurance card imaging, and automatic sync to the practice management system. Designed for dental practices seeking to eliminate clipboard data entry and reduce check-in time.
• Insurance Concierge Hybrid insurance verification service that combines AI-powered automated eligibility checks with a dedicated human concierge team for complex cases. Verifies 18+ data points per patient including deductibles, copays, maximums, and frequency limits. Designed for dental practices to verify coverage 24-48 hours before appointments and reduce claim denials.
• mPayr Payments In-house payment processing solution for dental practices offering text-to-pay, tap-to-pay, in-house payment plans, automated retry for failed payments, and a convenience-fee payment model. Designed to reduce checkout friction and merchant processing costs.
• Zaha AI Virtual Receptionist AI virtual receptionist providing 24/7 call coverage for dental offices. Books appointments directly into the practice management system, handles reschedules and cancellations, answers common patient questions, and routes complex inquiries to staff. Designed to capture missed calls during lunch, overflow, and after-hours.
• Patient Communication Suite Automated patient communication platform with multi-touch appointment reminders (7-day, 2-day, same-day), two-way texting, last-minute cancellation recovery via waitlist broadcast, and treatment plan follow-ups with cost estimates. Designed to reduce no-shows and fill empty chairs.
• Self Check-in Kiosk Branded iPad-based self-service check-in kiosk for in-office patient intake, insurance card capture, and e-signature collection. Designed to allow patients to complete intake in approximately 60 seconds without staff involvement.
• Online Scheduling Self-service patient booking tool integrated directly with the practice management calendar. Allows patients to book appointments 24/7 online with real-time availability sync. Designed to eliminate phone tag and support booking outside business hours.
• Waiting Room TV In-office display screen content system for dental practices designed to build case acceptance while patients wait. Showcases treatment information, practice branding, and educational content.
• E-Prescription Electronic prescription functionality that allows dental providers to send prescriptions from any device.
• Reputation Management Automated review request system that sends SMS review requests after positive visits, directing happy patients to Google reviews while routing unhappy patients to private feedback channels.
• Patient Recalls and Reactivation

Quantifiable outcome

• Reduces front desk revenue leakage by 6-12%
• +9 more outcomes

Named customers10 records

Segments9 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

AI capability6 records

Feature7 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Dentrix (Henry Schein)coreTechnology or IntegrationOfficial Dentrix Connected & Technology Partner. Bidirectional integration syncing patient data, forms, scheduling, and insurance information automatically between mConsent and Dentrix. Deep integration with Dentrix, Eaglesoft, and Open Dental serves as primary distribution channel.
• Eaglesoft (Patterson Dental)coreTechnology or IntegrationBidirectional integration with Eaglesoft PMS for patient data sync, intake forms, and payment posting. Practices using Eaglesoft can access mConsent through standard integration without additional middleware.
• Open DentalcoreTechnology or IntegrationBidirectional sync with Open Dental for real-time patient data exchange. Practices report seamless integration with forms, scheduling, and payment workflows.
• OfficeMate (Crystal PM)coreTechnology or IntegrationPrimary integration for optometry vertical. OfficeMate/ExamWRITER integration streamlines front office workflow for eye care practices. Also integrates with Crystal Practice Management.
• Compliancy GroupminorImplementation/ SI/ Consulting PartnerJoint webinar partnership on HIPAA compliance in the digital age. CEO Samad Syed and Compliancy Group's Kelly Koch discussed compliance best practices for dental practices using digital tools.

Scale indicators20 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Weave: Weave is a leading patient communication and engagement platform for dental and medical practices. It is the most direct competitor to mConsent, named explicitly in mConsent's comparison content, offering two-way texting, appointment reminders, reviews, and payments for SMB and mid-market practices.
• Curve Dental: Curve Dental is a cloud-based dental practice management software offering charting, scheduling, billing, imaging, and patient engagement. It overlaps with mConsent's practice workflow features and competes for the same cloud-forward dental practices.
• Solutionreach: Solutionreach is a patient relationship management platform serving dental, optometry, and medical practices with reminders, recalls, reactivation, online scheduling, and reputation management. It is a long-standing incumbent in the same dental patient engagement category as mConsent.
• NexHealth: NexHealth is a patient experience platform for healthcare practices offering online scheduling, digital intake, patient messaging, payments, and EHR integrations. It is the second directly named competitor in mConsent's comparison content and competes head-to-head for dental and medical practice accounts.
• Demandforce: Demandforce (an Internet Brands company) provides patient communication, online scheduling, reputation management, and patient recall tools for healthcare practices. It competes directly with mConsent's Communication and Patient Recalls modules across dental and medical segments.
• RevenueWell: RevenueWell is a dental-specific patient engagement, communication, and marketing automation platform. It addresses the same front-desk efficiency and patient reactivation problems mConsent targets and is a directly comparable specialty SaaS in the dental vertical.

Emerging players

• Modento: Modento is a cloud-based dental practice management platform with digital patient intake, communication, scheduling, and payments. It is a newer emerging competitor in the same dental patient engagement category, focusing on modern UI and patient experience workflows.
• RecallMax: RecallMax is a dental patient recall and reactivation software focused on hygiene recare and lapsed patient recovery. It competes with mConsent's Patient Recalls & Reactivation module and Quick Fill waitlist broadcast for share of dental practice communication budgets.
• Adit: Adit is an all-in-one dental practice management platform offering patient communication, scheduling, payments, telehealth, and analytics. As a newer entrant consolidating dental software categories, it overlaps meaningfully with mConsent's full-stack value proposition for SMB and multi-location practices.

Broad incumbents

• Lighthouse 360: Lighthouse 360 is Henry Schein's dental patient communication and engagement product. As part of the largest dental distribution company and Dentrix parent, it is a broad incumbent competitor with structural advantages from the underlying PMS - the same dependency that creates both opportunity and risk for mConsent.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/m_Consent
• YouTubeyoutube.com/channel/UCxFafjpIyn_2NxAjcu7dQ5A
• Facebookfacebook.com/mConsent
• LinkedInlinkedin.com/company/mconsent
• Instagraminstagram.com/get_mconsent

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about mConsent