What Lighthouse 360+ does

Lighthouse 360+ is a dental patient communication and practice growth SaaS platform operated by Lighthouse 360, Inc., a subsidiary of Henry Schein One, LLC, headquartered in El Segundo, California. Founded in 2002, the company serves 11,000+ dental practices with an integrated suite spanning patient communication, appointment reminders, recall automation, online review management, digital patient intake, and phone analytics, delivered through a subscription SaaS model with modular paid add-ons (PhoneSight, Reputation Plus, Digital Patient Forms). The platform is built to interoperate with 17+ dental practice management systems, including Dentrix Enterprise, Dentrix Core, Open Dental, and Eaglesoft, positioning it as a PMS-agnostic layer that can sit on top of incumbent dental software stacks rather than displace them.

The core product automates the front-office patient lifecycle: scheduled and on-demand messaging (text, email, voice), automated recall and reactivation, online review solicitation and monitoring, digital intake forms, and call tracking/attribution via the PhoneSight module. Distribution and go-to-market leverage Henry Schein One's sales infrastructure, the largest dental distribution network in North America, which materially lowers customer acquisition cost and provides preferential access to the Dentrix installed base while remaining compatible with competing PMSs. Revenue mechanics are per-practice monthly subscription pricing with incremental add-on fees, a model that aligns with the SMB dental segment the company primarily serves. Industry recognition includes Dental Product Shopper Best-Reviewed, Pride Institute Award, and Townie Choice Award, supporting brand credibility in the dental channel.

Name

Lighthouse 360+

Legal name

Lighthouse 360, Inc.

Website

https://lh360.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Lighthouse 360+ is a dental patient communication and practice growth SaaS platform serving 11,000+ dental practices, integrating with 17+ PMS systems, and operated as a subsidiary of Henry Schein One.

Ownership category

akta.pro rank

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription: Lighthouse 360+ operates as a subscription-based dental practice management software, providing ongoing access to its platform, automated patient communications, and practice efficiency tools. The model likely includes recurring monthly or annual subscription fees with add-on services for enhanced features.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Lighthouse 360+ is a cloud-based patient engagement and communication automation platform purpose-built for dental practices. It connects to existing Practice Management Systems (PMS) via real-time, bidirectional sync and automates appointment reminders, confirmations, two-way texting, online booking, patient reviews, email campaigns, and digital patient intake forms with e-signature. Add-on services PhoneSight and Reputation Plus extend the platform into phone outreach and online reputation management.

Product overview

Lighthouse 360+ is a unified dental practice management software platform offered by Henry Schein One. The core platform provides patient communication automation, appointment management, continuing care outreach, and practice efficiency tools. The product portfolio includes the core Lighthouse 360+ platform, Digital Patient Forms for mobile patient registration, and two add-on services: PhoneSight (smart phone system integration) and Reputation Plus (enhanced reputation management). Features span appointment reminders, two-way texting, online booking, front desk task management, patient messaging, email campaigns, and intelligent patient reviews. The platform integrates with 17 major dental practice management systems including Dentrix, Eaglesoft, Open Dental, and others.

Differentiator

Problem solved

Functional benefit

Products and services

• Lighthouse 360+ Patient Engagement Platform Cloud-based patient engagement and communication automation platform for dental practices that integrates with 17+ Practice Management Systems via real-time, bidirectional sync and automates appointment reminders, confirmations, two-way texting, online booking, email campaigns, patient reviews, and digital intake with e-signature.
• Digital Patient Forms

Quantifiable outcome

• 96% of clients saw reduced no-shows
• +4 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

Feature10 records

Partnerships

Five partnerships are on record, tiered core.

• Henry Schein OnecoreOthersLighthouse 360 is a Henry Schein One brand. Henry Schein One is the parent company providing strategic direction, distribution, and operational support for the Lighthouse 360+ product line. The company leverages Henry Schein's extensive dental industry presence and distribution network.
• Dentrix EnterprisecoreTechnology or IntegrationLighthouse 360 integrates with Dentrix Enterprise practice management system for bidirectional data synchronization and enhanced workflow automation.
• Dentrix CorecoreTechnology or IntegrationLighthouse 360 integrates with Dentrix Core practice management system for seamless data flow and practice automation.
• Open DentalcoreTechnology or IntegrationLighthouse 360 integrates with Open Dental open-source practice management system, enabling broader accessibility for independent dental practices.
• EaglesoftcoreTechnology or IntegrationLighthouse 360 integrates with Patterson Dental's Eaglesoft practice management software.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• RevenueWell: Dental-specific patient communication, recall, and marketing automation platform. Overlaps closely with Lighthouse 360+ on automated continuing care, patient reactivation, and reputation management for dental practices.
• Weave: Unified patient communication platform (phone, texting, reviews, reminders) for dental and medical practices. Directly comparable feature set to Lighthouse 360+ and competes in the same SMB dental vertical.
• Solutionreach: Patient engagement and communication platform targeting dental and medical practices. Most direct comparable to Lighthouse 360+ — both automate recall, reminders, two-way texting, and reputation management for SMB healthcare practices.
• PatientPop (Tebra): Practice growth and patient communication platform acquired by Tebra. Competes with Lighthouse 360+ on online scheduling, automated reminders, digital intake forms, and reputation management for SMB practices.
• Demandforce: Patient communication, recall, and online reputation platform (owned by Veradigm/Allscripts). Competes with Lighthouse 360+ on multi-channel patient engagement and review generation for healthcare practices.

Emerging players

• NexHealth: Patient experience platform with online booking, digital forms, reminders, and PMS integrations. Overlaps with Lighthouse 360+ but is younger, more tech-forward, and pursuing both dental and medical markets.
• Yapi: Dental practice automation platform focused on digital patient intake, online booking, and paperless forms. Comparable to Lighthouse 360+'s Digital Patient Forms and Online Booking features for modern dental practices.
• Birdeye: Reputation management and customer experience platform serving multi-location dental and medical practices. Overlaps with Lighthouse 360+'s Reputation Plus module and Intelligent Patient Reviews feature on the reputation side.

Broad incumbents

• Curve Dental: Cloud-based dental practice management software (PMS) that competes with Henry Schein's Dentrix. While it sits a layer deeper than Lighthouse 360+, it represents the broader incumbent landscape whose feature expansion directly threatens Lighthouse's value proposition.
• Dentrix (Henry Schein): Largest installed dental practice management software in the US, owned by Henry Schein — Lighthouse's parent. Directly relevant as both a sister brand and a competitive threat if Dentrix adds native patient communication features.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/lighthousepmg
• Facebookfacebook.com/lighthouse360

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lighthouse 360+