What Cyntra.AI does

Cyntra.AI is a SaaS restaurant and retail technology company founded in 2023 and headquartered in Secaucus, NJ, with operational presence in India and the USA. Its core product is Breez, an AI-powered self-service kiosk platform that combines conversational voice AI, facial recognition, RFID scanning, computer vision, and a gamified user interface to enable sub-30-second checkout and ordering experiences. The platform spans seven verticals (food and beverage, retail and fashion, entertainment and ticketing, healthcare, fitness, hospitality, and donations/non-profits) and is complemented by a modular suite including Leap POS, KDS (Kitchen Display System), CDS (Customer Display System), Swyft mPOS, Signa digital signage, Web QR Ordering, Astra analytics, and the Breez AI Voice Agent for restaurant phone systems.

The company's technology stack integrates with more than 15 third-party systems across POS (SAP, Oracle, NCR, LS Retail, Toast, Clover, Square), payments (Stripe, Firstdata), delivery (UberEats, DoorDash, Swiggy, Zomato), and hardware (Elo, Zebra, Sunmi, Posiflex, Honeywell). Cyntra generates revenue primarily through monthly SaaS subscriptions ranging from $49/month (Starter) to $199/month (Pro), with custom enterprise contracts for large chains featuring multi-year terms, loyalty program management, and dedicated 24x7 support. Hardware is sold or configured through partner channels, and add-on modules provide additional monetization within the Growth tier.

Cyntra distributes through a hybrid GTM model: direct enterprise field sales for large chains (e.g., McDonald's, Burger King, KFC, Wendy's, Decathlon, Shoppers Stop), inside sales for mid-market operators, and a product-led self-serve motion via breez.cyntra.ai for SMBs. The company claims 35+ customer logos, participating in industry events such as AAHAR 2026, and publishes enterprise testimonials and case studies as core demand-generation assets. Two-year-old, privately held, with no disclosed funding or revenue figures, and a headcount in the 11-50 range.

Name

Cyntra.AI

Legal name

Cyntra

Website

https://cyntra.ai

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

11–50 employees

Short description

Cyntra.AI is an AI-powered self-service kiosk and POS software company that sells a multi-vertical SaaS platform (Breez, Leap POS, KDS, Swyft mPOS, Astra analytics) to restaurants, retailers, hospitals, and entertainment operators across India and the USA.

Ownership category

akta.pro rank

Product category

AI Self-Service Kiosk & POS Platform

NAICS

Software Publishers (5132), Software Publishers (51321)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)

akta.pro secondary industries

Voice Assistants & Voice UI (VUI) (HDAAAFAD), Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL), Emotion, Sentiment & Paralinguistic Intelligence (HDAAAFAI)

Keywords

• AI self-service kiosks
• Restaurant POS systems
• Retail technology platform
• Voice-activated ordering
• Computer vision checkout

Headquarters

HQ city

Secaucus

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription (Kiosk & POS Platform): Monthly SaaS subscription fees for the Breez AI kiosk platform and associated products (Leap POS, KDS, CDS, Swyft mPOS, Astra analytics, Web QR Ordering, Signa digital signage). Plans range from $49/month (Starter) to $199/month (Pro) for single and multi-location businesses, with enterprise custom pricing. Includes cloud-based POS, voice activation AI, gamified UI, and 24x7 support.
2. Hardware Sales: Sale of hardware kiosk terminals and peripherals (touchscreens, card readers, printers, scanners) in partnership with hardware partners including Elo Hardware, Zebra, Sunmi, Posiflex, and Honeywell. Customers choose their hardware configuration when subscribing to Breez plans.
3. Add-On Products & Modules: Additional paid add-ons available for the Growth plan tier, including advanced features, integrations, and extended functionality. Also includes online ordering platform integrations with UberEats, DoorDash, Swiggy, Zomato.
4. Enterprise Licensing & Custom Solutions: Custom enterprise plans with gift cards, loyalty program management, enterprise applications, and 24x7 dedicated support for large chains. Custom development and branding services for multi-location brands requiring bespoke solutions.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Cyntra.AI builds and sells an AI-powered self-service kiosk platform (Breez) and an integrated suite of restaurant/retail technology products including cloud-based POS (Leap), kitchen display systems (KDS), customer display systems (CDS), mobile POS (Swyft), digital signage (Signa), QR ordering, voice AI agent, and business analytics (Astra). The platform uses conversational voice AI, facial recognition, RFID scanning, and computer vision to enable 30-second checkout, voice-activated ordering, and centralized multi-location management for F&B, retail, healthcare, fitness, entertainment, and donation operators.

Product overview

Cyntra.AI is an AI-first retail technology platform offering a modular suite of products centered around its flagship Breez self-service kiosk system. The portfolio includes Breez Kiosk (AI-powered voice-activated self-service for ordering, ticketing, donations, and retail) and Breez AI Voice Agent for restaurant phone systems. Complementary modules include Leap POS (cloud-based point-of-sale), KDS (Kitchen Display System), CDS (Customer Display System), Swyft mPOS (mobile POS), Signa (digital signage), Web QR Ordering, and Astra (business analytics). These products are designed to integrate seamlessly with each other, forming a unified retail ecosystem for hospitality, food & beverage, retail, healthcare, fitness, entertainment, and donation industries.

Differentiator

Problem solved

Functional benefit

Brands

• Breez: AI-powered self-service kiosk for ordering, ticketing, donations, and retail checkout
• Leap
• KDS
• CDS
• Swyft
• Signa
• Web QR Ordering
• Astra
• Voice Agent

Products and services

• Breez Kiosk AI-powered self-service kiosk for ordering, ticketing, donations, and retail checkout, featuring voice-activated AI, facial recognition, RFID scanning, and gamified interface that enables sub-30-second checkout across multiple industries. Targeted at restaurants, retailers, healthcare providers, fitness centers, entertainment venues, and non-profits.
• Breez AI Voice Agent AI-powered conversational voice agent for restaurant phone systems that handles reservations, answers common questions, routes calls efficiently, and processes orders 24/7. Designed for restaurant operators seeking to automate phone-based customer interactions.
• Leap POS Cloud-based point-of-sale system with payment processing, inventory management, employee management, role-based access, AI face attendance, and shift scheduling. Integrates with Breez Kiosk, KDS, CDS, Swyft mPOS, and Web QR Ordering for restaurants and retailers.
• KDS - Kitchen Display System Digital kitchen display that replaces paper tickets with real-time order management, station routing, digital timers, color-coded priorities, and performance statistics. Eliminates errors and improves kitchen efficiency for restaurants and food service operators.
• CDS - Customer Display System Real-time order tracking display that shows customers live order status from preparation to collection. Integrates seamlessly with KDS for automated updates and includes visual and audio alerts. Used by restaurants and QSRs to improve customer transparency.
• Swyft mPOS Mobile point-of-sale solution combining printer, scanner, and card reader in a portable device. Enables tableside ordering and payment processing with tap-to-pay anywhere capability for restaurants and retailers.
• Signa Cloud-integrated digital signage solution for remote content management, real-time data integration, and customer engagement through synchronized displays. Used by retail and hospitality operators for in-store marketing.
• Web QR Ordering Contactless ordering system allowing customers to scan QR codes and order from mobile browsers without app downloads. Features real-time menu updates, multi-language support, and integrated payments for restaurants and QSRs.
• Astra Business analytics and reporting platform providing real-time access to business data, data visualization, predictive analytics, key notifications, and custom dashboards for data-driven decisions across multi-location restaurants and retailers.

Quantifiable outcome

• 30-second average checkout time
• +8 more outcomes

Named customers12 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

AI capability12 records

Feature12 records

Partnerships

14 partnerships are on record, tiered core and major.

• SAPcoreTechnology or IntegrationSAP POS Interface syncs key data (transactions, inventory, sales) with the SAP central enterprise system, enabling large retail and restaurant chains using SAP ERP to integrate Breez kiosk data into their enterprise workflows.
• NCRcoreTechnology or IntegrationNCR integration exchanges transactions and data with the central NCR Retail system, enabling Breez kiosks to sync with NCR-powered retail and hospitality operations.
• OraclecoreTechnology or IntegrationOracle integration connects POS data with Oracle enterprise systems, enabling efficient data flow for large restaurant and retail chains using Oracle's technology stack.
• LS RetailcoreTechnology or IntegrationLS Retail unifies POS data with central retail management systems, enabling Breez kiosks to integrate into LS Retail-powered store operations across food service and retail environments.
• ToastmajorTechnology or IntegrationToast integration enables seamless sync of orders, payments, and menu updates between Breez kiosks and Toast POS systems used by restaurants and food service operators.
• StripecoreTechnology or IntegrationStripe integration enhances payment processing and streamlines transactions across all Breez kiosk deployments, supporting cards, mobile wallets, and contactless payments.
• SquarecoreTechnology or IntegrationSquare integration simplifies payments and syncs transactions with Square POS, enabling Breez kiosks to leverage Square's payment infrastructure for retail and restaurant operators.
• ClovercoreTechnology or IntegrationClover provides secure, semi-integrated payment solutions for Breez kiosks, enabling restaurants and retailers to accept payments through Clover's payment ecosystem.
• UberEatsmajorTechnology or IntegrationUberEats integration streamlines order management and delivery operations, allowing Breez kiosk orders to flow seamlessly into the UberEats delivery platform for restaurant operators.
• FirstdatamajorTechnology or IntegrationFirstdata integration optimizes payment processing and transaction management, enabling Breez kiosks to process payments through the Firstdata/FIS payment network.
• Elo HardwaremajorTechnology or IntegrationElo Hardware provides touchscreen displays that enable smooth touch interactions and reliable performance for Breez self-service kiosk deployments.
• ZebramajorTechnology or IntegrationZebra provides rugged printers and labeling solutions that optimize inventory management and simplify labeling operations for Breez retail kiosk deployments.
• SunmimajorTechnology or IntegrationSunmi provides efficient mobile payment hardware and robust hardware support for Breez deployments, particularly in food service and retail environments requiring compact form factors.
• PosiflexmajorTechnology or IntegrationPosiflex delivers reliable POS hardware for better transaction processing in Breez-enabled stores, supporting retail and restaurant operations with durable terminals.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Presto Automation (E la Carte): Direct competitor in AI-powered self-service kiosks for the restaurant industry. Both companies target QSR chains with voice-AI ordering and conversational interfaces, making Presto the closest head-to-head comparison for Cyntra's Breez platform.
• TouchBistro: Restaurant-focused POS with self-ordering kiosk offerings. TouchBistro competes for the same SMB and mid-market F&B customers as Cyntra's Starter and Growth Breez plans.
• PopID: Facial recognition-based loyalty and payment platform for restaurants and retail. PopID competes directly with Cyntra's facial recognition loyalty feature and could displace Breez in deployments where biometric check-in is the priority use case.

Broad incumbents

• Toast: Dominant restaurant POS incumbent with deep Toast KDS and emerging self-ordering kiosk capabilities. Toast competes for the same enterprise QSR customers (e.g., Burger King, Wendy's, Shoppers Stop) and could bundle AI kiosk features directly into its stack, threatening Cyntra's Breez.
• Square (Block): Broad payments and POS incumbent that Cyntra already integrates with. Square's hardware + software ecosystem serves SMB and mid-market restaurants and retail — the same customers Cyntra targets with its $49-$199/month Breez tiers.
• NCR Voyix: Enterprise POS incumbent with deep retail and hospitality footprint. NCR is a strategic integration partner for Cyntra today but is a potential competitor that could launch competing AI kiosk capabilities for large chains.
• Lightspeed Commerce: Multi-vertical POS and commerce platform serving retail and hospitality. Lightspeed overlaps with Cyntra's retail and F&B customer segments and represents a competitive enterprise alternative for mid-market and multi-location operators.
• Clover (Fiserv): POS and payments incumbent integrated with Breez. Clover's hardware-led merchant ecosystem overlaps with Cyntra's SMB self-serve motion and could expand into AI-driven self-service kiosk offerings.
• Verifone: Payments and commerce hardware/terminal incumbent with growing self-service and unattended retail footprint. Verifone represents a hardware-led alternative for enterprises evaluating kiosk and self-checkout deployments.

Emerging players

• Olea Kiosks: Self-service kiosk manufacturer serving retail, healthcare, and hospitality verticals. Olea competes for the same multi-vertical deployments as Cyntra and represents a hardware-led alternative for operators prioritizing custom kiosk enclosures.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/cyntra

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cyntra.AI