IdenTrust

What IdenTrust does

IdenTrust is a privately held Certificate Authority founded in 1999 and headquartered in San Francisco, California, operating as a subsidiary of HID Global. The company issues Public Key Infrastructure (PKI/X.509) digital certificates used for identity authentication, encryption, digital signing, and secure communications across regulated and enterprise environments. Its core technology stack centers on managed PKI services (PKIaaS) with comprehensive certificate lifecycle management covering issuance, validation, revocation, and renewal for both enterprise networks and IoT device fleets.

The product portfolio is organized under three principal certificate lines. TrustID serves as the publicly trusted commercial line for secure email (S/MIME), TLS/SSL website security, and digital signing across individuals and businesses. IGC (IdenTrust Global Common) provides Federal Bridge cross-certified certificates for federal, state, and local government use, plus a specialized IGC EPCS line approved for Electronic Prescribing of Controlled Substances under DEA mandates. ECA (External Certification Authority) certificates are authorized under the Department of Defense ECA program for secure access to DoD systems and communications. Hardware-backed certificate options pair digital certificates with HID smart cards and USB tokens for high-assurance two-factor authentication, creating an integrated hardware-software revenue stream.

IdenTrust generates revenue primarily through certificate sales with multi-year validity terms (1 to 3 years), voucher-based bulk purchasing for organizational distribution, and hardware device sales. Pricing varies materially by certificate type, assurance level (Basic vs. Medium), and storage medium (Software vs. Hardware), with unit prices ranging from approximately $23 for short-term TrustID email certificates to $642 for three-year ECA Medium Hardware Assurance tokens, and up to $1,468 for three-year ECA TLS/SSL OV certificates. The company operates a dual go-to-market combining direct e-commerce through its website storefront with a deep channel partner network of 40+ EHR/EMR software vendors (NextGen, WellSky, ChartMaker, MIE, MEDENT, ScriptSure, MatrixCare) for healthcare EPCS, plus DoD ECA program partners, government digital signing partners, and eNotary program partners. Primary customer segments are Banking & Finance, Healthcare, and US Government, with secondary reach into licensed professionals, enterprise IT, and IoT manufacturing. The company maintains SOC 2 Type 2 and full WebTrust certifications, holds DoD ECA program authorization, and processes certificate data in secure facilities in Utah and Colorado.

Name

IdenTrust

Legal name

IdenTrust, Inc.

Website

http://www.identrust.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

51–100 employees

Short description

IdenTrust is a private Certificate Authority, founded in 1999 and part of HID Global, that issues PKI/X.509 digital certificates for identity authentication, digital signing, and secure communications. It serves banking, healthcare (EPCS), US government (DoD ECA, Federal Bridge), and enterprise customers through direct sales and 40+ channel partners.

Ownership category

akta.pro rank

Product category

Digital Certificate Authority / PKI Security

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Device Identity & Certificate-Based Authentication (PKI) (BPAMAEAL)

akta.pro secondary industries

Authentication (MFA/Passwordless/Biometrics) Platforms (BPAMAEAE), Card Readers & Authentication Tokens (Smart Card, NFC, OTP Keys) (HDACAFAK), Secure ICs, Smart Cards & Trusted Hardware (HDAHAAAJ), Fraud Prevention & Identity Verification (IDV/KYC) (BPAMAEAI)

Keywords

• Digital certificate authority
• Public key infrastructure
• Managed PKI services
• Digital identity authentication
• Electronic signature certificates

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Digital Certificate Sales: IdenTrust generates revenue through the sale of digital certificates with various validity periods (1-3 years). Certificates are sold directly through the website, via voucher systems for organizations, and through channel partners. Pricing varies by certificate type, assurance level, and storage medium.
2. Voucher System: Organizations can purchase vouchers in bulk to distribute to employees or business partners. Vouchers simplify certificate procurement with pre-set certificate types, expiration notifications, and centralized tracking and management.
3. Hardware Device Sales: Sale of hardware storage devices including HID Smart Cards, HID USB Tokens, and smart card readers required for high-assurance certificate storage and two-factor authentication.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels3 records

Core offering

IdenTrust is a Certificate Authority that issues digital certificates (PKI/X.509) for identity authentication, secure email (S/MIME), TLS/SSL website security, document signing/sealing, and IoT device authentication. The company sells certificate product lines including TrustID (public trust), IGC (Federal Bridge and DEA-compliant EPCS), and ECA (DoD access), along with Managed PKI Services (PKIaaS) and HID hardware tokens for two-factor authentication. Customers include financial institutions, government agencies, healthcare prescribers, and corporations that purchase certificates directly, via bulk vouchers, or through EHR/EMR channel partners.

Product overview

IdenTrust, part of HID Global, is a leading provider of digital certificates and managed PKI services (PKIaaS) for enterprise network and IoT security. The company's product portfolio centers around three main certificate product lines: TrustID (for public trust email and document signing), IGC (IdenTrust Global Common for government and healthcare/EPCS), and ECA (for DoD access). These certificate products are complemented by solutions for digital signing, secure access (two-factor authentication), data and email encryption, and IoT device security. IdenTrust serves banking, healthcare, government, enterprise, and licensed professional sectors with identity-based certificates for user authentication, TLS/SSL, S/MIME email security, and document signing/sealing.

Differentiator

Problem solved

Functional benefit

Brands

• TrustID: Publicly trusted digital certificates for securing email and digital signing.
• IGC (IdenTrust Global Common)
• ECA (External Certificate Authority)
• IGC EPCS

Products and services

• TrustID Certificates Publicly trusted digital certificates under the TrustID brand for securing email communications (S/MIME), digital signing, code signing, and TLS/SSL website security (OV and EV). Available as individual unaffiliated or business affiliated certificates with software or hardware storage options, priced by unit with multi-year discounts.
• IGC EPCS Prescribing Certificates IdenTrust Global Common (IGC) certificates approved by the DEA for Electronic Prescribing of Controlled Substances (EPCS), providing prescriber identity proofing and two-factor authentication at Basic and Medium assurance levels. Available with software, hardware (smart card/USB token), or mobile authentication options. Sold directly and bundled through 40+ EHR/EMR partners.
• IGC Government Certificates IdenTrust Global Common (IGC) certificates cross-certified with the Federal Bridge for federal, state, and local government agencies, enabling interoperable digital signing and sealing of government documents at Basic and Medium assurance levels with both individual and business identity options.
• ECA DoD Access Certificates External Certificate Authority (ECA) certificates authorized under the DoD ECA program for secure access to Department of Defense systems and communications. Offered at Medium Assurance, Medium Token Assurance, and Medium Hardware Assurance levels with software, hardware, and Trusted Agent issuance options, plus Medium Assurance TLS/SSL OV for DoD-facing websites.
• Managed PKI Services (PKIaaS) Managed Public Key Infrastructure as a Service providing trusted digital certificates for enterprise networks, user authentication, TLS/SSL, email security, document signing, and IoT device security. Includes full certificate lifecycle management: issuance, validation, revocation, and renewal, with integration into enterprise infrastructure.
• HID Hardware Tokens & Smart Cards Hardware storage devices including HID Smart Cards, HID Smart Cards with Reader, and HID USB Tokens required for high-assurance certificate storage and two-factor authentication. Sold as companion devices to certificate purchases for EPCS, ECA, and other high-assurance use cases.

Quantifiable outcome

• EPCS compliance for DEA mandates on electronic prescribing of controlled substances
• +1 more outcomes

Named customers8 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

42 partnerships are on record, tiered core and minor.

• WellSkycoreGTM or Marketing PartnerWellSky (formerly Mediware Information Systems and Kinnser Software) partnered with IdenTrust to offer DEA-compliant identity proofing and two-factor authentication for EPCS prescribing. WellSky provides EHR/EMR software and services to healthcare providers, integrating IdenTrust certificates for controlled substance prescribing compliance.
• NextGen HealthcarecoreGTM or Marketing PartnerNextGen Healthcare partnered with IdenTrust to provide hardware two-factor authentication tokens necessary for EPCS and digital certificates for electronically prescribing controlled substances through their Ambulatory EHR solution.
• ChartMaker Medical SuitecoreGTM or Marketing PartnerChartMaker Medical Suite integrates IdenTrust certificates for EPCS prescribing compliance for their healthcare provider customers.
• MatrixCare by ResMedcoreGTM or Marketing PartnerMatrixCare by ResMed partnered with IdenTrust to provide EPCS prescriber identity proofing and mobile authentication solutions for post-acute care providers.
• Indian Health Service (IHS)coreGTM or Marketing PartnerIndian Health Service, a federal healthcare agency, partnered with IdenTrust for EPCS prescribing certificates to enable DEA-compliant electronic prescribing of controlled substances.
• ScriptSurecoreGTM or Marketing PartnerScriptSure partnered with IdenTrust to provide identity proofing and issuance of hardware two-factor authentication tokens for EPCS. ScriptSure is an ePrescribing solution certified by Surescripts.
• ADL Data SystemsminorGTM or Marketing PartnerADL Data Systems integrates IdenTrust digital certificates for EPCS prescribing solutions.
• AllegianceMDminorGTM or Marketing PartnerAllegianceMD integrates IdenTrust certificates for EHR and EPCS functionality.
• Antworks Clinical EHRminorGTM or Marketing PartnerAntworks Clinical EHR partnered with IdenTrust for EPCS certificate integration.
• ASP.MDminorGTM or Marketing PartnerASP.MD integrates IdenTrust digital certificates for EPCS prescribing.
• AutoMedSysminorGTM or Marketing PartnerAutoMedSys partnered with IdenTrust for EPCS certificate solutions.
• CliniCompminorGTM or Marketing PartnerCliniComp integrates IdenTrust certificates for clinical EHR and EPCS.
• CompulinkminorGTM or Marketing PartnerCompulink EHR integrates IdenTrust certificates for EPCS compliance.
• E&I SoftwareminorGTM or Marketing PartnerE&I Software partnered with IdenTrust for EPCS certificate integration.
• enablemypracticeminorGTM or Marketing Partnerenablemypractice integrates IdenTrust certificates for electronic prescribing solutions.
• Florida Department of Juvenile JusticeminorGTM or Marketing PartnerFlorida Department of Juvenile Justice partnered with IdenTrust for EPCS solutions.
• GeniusDocminorGTM or Marketing PartnerGeniusDoc integrates IdenTrust digital certificates for EPCS.
• Health Information Management SystemsminorGTM or Marketing PartnerHealth Information Management Systems partnered with IdenTrust for certificate integration.
• Independent Medical Group (IMG)minorGTM or Marketing PartnerIndependent Medical Group integrates IdenTrust certificates for prescribing compliance.
• InmediataminorGTM or Marketing PartnerInmediata integrates IdenTrust digital certificates for healthcare EPCS.
• Kalos Inc.minorGTM or Marketing PartnerKalos Inc. partnered with IdenTrust for EPCS certificate solutions.
• KanTimeminorGTM or Marketing PartnerKanTime healthcare software integrates IdenTrust certificates for EPCS.
• LifeFileminorGTM or Marketing PartnerLifeFile integrates IdenTrust certificates for electronic prescribing solutions.
• MDRhythmminorGTM or Marketing PartnerMDRhythm partnered with IdenTrust for EPCS digital certificate integration.
• MDToolboxminorGTM or Marketing PartnerMDToolbox ePrescribing integrates IdenTrust certificates for controlled substance prescribing.
• MEDENTminorGTM or Marketing PartnerMEDENT EHR integrates IdenTrust certificates for EPCS prescribing compliance.
• MediYetiminorGTM or Marketing PartnerMediYeti integrates IdenTrust digital certificates for EPCS.
• MIE (Medical Informatics Engineering)coreGTM or Marketing PartnerMIE partnered with IdenTrust to provide identity proofing and digital certificates for controlled substances prescribing (EPCS). MIE offers both token and mobile authentication solutions.
• NeoDeck HoldingsminorGTM or Marketing PartnerNeoDeck Holdings partnered with IdenTrust for electronic prescribing of controlled substances identity proofing and certificates.
• OnCallDataminorGTM or Marketing PartnerOnCallData (InstantDx) partnered with IdenTrust for identity proofing and two-factor authentication tokens for EPCS.
• Pangea EMRminorGTM or Marketing PartnerPangea EMR integrates IdenTrust digital certificates for EPCS DEA class II-V prescriptions.
• PracticeStudio by MicroFourminorGTM or Marketing PartnerPracticeStudio by MicroFour partnered with IdenTrust for DEA-compliant identity proofing and two-factor authentication for EPCS.
• PrognoCISminorGTM or Marketing PartnerPrognoCIS partnered with IdenTrust for EPCS digital certificates and two-factor authentication.
• PyraMEDminorGTM or Marketing PartnerPyraMED integrates IdenTrust certificates for electronically prescribing DEA controlled substances (EPCS).
• RHS (Reliable Health Systems)minorGTM or Marketing PartnerRHS partnered with IdenTrust for EPCS prescriber mobile authentication with VISUAL EMR software.
• River People Health CenterminorGTM or Marketing PartnerRiver People Health Center integrates IdenTrust certificates for healthcare EPCS compliance.
• SapphireHealthminorGTM or Marketing PartnerSapphireHealth partnered with IdenTrust to provide digital certificate tokens for controlled substance prescriptions with USB authentication.
• Streamline Healthcare SolutionsminorGTM or Marketing PartnerStreamline Healthcare Solutions partnered with IdenTrust for EPCS prescribing with mobile authentication integration.
• StreamlineMDminorGTM or Marketing PartnerStreamlineMD partnered with IdenTrust for EPCS prescribing with mobile authentication for cloud-based clinical workflow solutions.
• WEBeDoctorminorGTM or Marketing PartnerWEBeDoctor partnered with IdenTrust for identity proofing and issuance of hardware two-factor authentication tokens for EPCS.
• VetHub RXminorGTM or Marketing PartnerVetHub RX integrates IdenTrust certificates for veterinary EPCS prescribing.
• WellSky (via Mediware listing)coreGTM or Marketing PartnerWellSky (formerly Mediware) provides ePrescribing and medication management solutions integrating IdenTrust certificates for controlled substance prescribing compliance.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Emerging players

• Let's Encrypt: Let's Encrypt is a free, automated, open Certificate Authority that has become the dominant issuer of low-assurance public TLS certificates. It is an indirect competitive threat to IdenTrust's TrustID TLS/SSL line by commoditizing the lower end of the market.
• Venafi (CyberArk): Venafi, now part of CyberArk, provides machine identity management and certificate lifecycle automation. It is comparable to IdenTrust in serving enterprise certificate management and PKI customers, though it focuses more on orchestration than issuance.
• Keyfactor: Keyfactor provides PKI-as-a-Service and certificate lifecycle management platforms used by enterprises to manage their own certificate estates. It is an adjacent and partially overlapping peer to IdenTrust's Managed PKI Services (PKIaaS) offering.

Direct peers

• DigiCert: DigiCert is the largest commercial Certificate Authority globally, offering TLS/SSL, S/MIME, code signing, and IoT/device identity certificates. It directly competes with IdenTrust across public-trust and enterprise certificate markets and is the most direct comparable for TrustID and PKIaaS offerings.
• Sectigo: Sectigo (formerly Comodo CA) is a major commercial Certificate Authority offering TLS/SSL, S/MIME, code signing, and managed PKI services. It directly competes with IdenTrust's TrustID portfolio and serves overlapping enterprise and developer segments.
• Entrust: Entrust is a long-established Certificate Authority and identity security vendor offering PKI, TLS/SSL, and digital signing certificates, plus identity verification solutions. It competes directly with IdenTrust in financial services, government, and enterprise certificate markets.
• GlobalSign: GlobalSign is a Certificate Authority offering SSL, S/MIME, code signing, and managed PKI with strong international federation. It directly competes with IdenTrust in public-trust certificates and serves overlapping enterprise and developer use cases.

Broad incumbents

• Microsoft Active Directory Certificate Services: Microsoft AD CS is an enterprise-grade PKI built into Windows Server that many organizations use internally for user, device, and application certificates. As a broad incumbent in enterprise identity infrastructure, it overlaps with portions of IdenTrust's enterprise PKIaaS offering.
• AWS Certificate Manager: AWS Certificate Manager provides free or low-cost public TLS certificates integrated into the AWS cloud platform. As a broad cloud incumbent, it represents a competitive threat to IdenTrust's TrustID TLS/SSL line for cloud-native workloads.

Others

• HID Global (parent): HID Global is IdenTrust's parent company and a major provider of identity and access management solutions, including smart cards, readers, and credentialing. It is comparable as a related entity that bundles similar security primitives (smart cards, tokens, identity credentials) and is a channel for IdenTrust's certificate offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks1 record

Key highlights7 records

Customer concentration

• Xx.com/IdenTrustGov
• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/42685

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IdenTrust