Total Solutions
Total Solutions (d/b/a Coretek) is a Microsoft Azure Expert MSP delivering AI, cloud, security, and managed services to enterprise and mid-market clients across financial services, government, healthcare, manufacturing, and digital platform verticals in the United States.
- Company typePrivate
- Founded1998
- HeadquartersMichigan, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Total Solutions does
Total Solutions, operating under the brand name Coretek, is a Michigan-based information technology company founded in 1998 that functions as a Microsoft Azure Expert Managed Service Provider (MSP) and self-described #1 Microsoft Cloud Solution Provider in the United States. The company delivers AI, cloud, security, digital workplace, and data center modernization services to enterprise and mid-market clients across financial services, government, healthcare, manufacturing, and digital platform verticals. Named customers include Transcard, Arcfield, Prestige, Slingshot, Simon, Larry H. Miller, TMC (Torrance), BHARP, IXOPAY, and Yazaki.
The core proprietary product is Enterprise IQ, an AI-driven analytics platform that embeds recommendations into customer platforms (documented outcome: 25% faster financial decision-making at Transcard). This is supplemented by four managed service modules — CoreDefend (managed security), AI Managed Services, Managed Cloud, and Managed Desktop — plus an AI Foundry offering built on Microsoft Foundry. The technology stack is anchored on Microsoft Azure with integrations to 12+ technology partners including Elastic, Citrix, Nutanix, Palo Alto Networks, Abnormal Security, IGEL, Imprivata, Nerdio, Arista, and Concentric AI. The company holds Azure Expert MSP, ISO 27001, ISO 27701, and SOC 2 Type II certifications.
Revenue is generated through three streams: recurring managed services subscriptions (CoreDefend, Managed Cloud, Managed Desktop, AI Managed Services), project-based professional services (cloud migration, app modernization, DevOps, AI implementation), and Cloud Solution Provider (CSP) reselling margins on Microsoft cloud subscriptions. GTM is enterprise field sales augmented by Microsoft co-sell and a multi-partner technology ecosystem. Pricing is quote-based with multi-year contract terms; no public pricing exists. All distribution is U.S.-domestic.
Total Solutions firmographics
Firmographics- Name
- Total Solutions
- Legal name
- Coretek
- Website
- https://totalsol.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Total Solutions (d/b/a Coretek) is a Microsoft Azure Expert MSP delivering AI, cloud, security, and managed services to enterprise and mid-market clients across financial services, government, healthcare, manufacturing, and digital platform verticals in the United States.
- Ownership category
- akta.pro rank
Total Solutions industry classification
Industry- Product category
- Cloud Managed Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)
Keywords
Where Total Solutions is headquartered
LocationHeadquarters
- HQ city
- Michigan
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Total Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed Services Subscriptions: Recurring managed services contracts covering cloud monitoring, optimization, security (CoreDefend), AI managed services, and managed desktop. Revenue is recurring and subscription-based with annual or multi-year contract terms.
- Professional Services: Implementation, consulting, and deployment services for cloud migration, app modernization, DevOps/automation, and AI solution implementation. Typically one-time project-based revenue with potential for follow-on engagements.
- Cloud Solution Provider (CSP) Revenue: Revenue earned as a Microsoft Cloud Solution Provider through reselling and managing Microsoft cloud subscriptions (Azure, M365, Dynamics, etc.) on behalf of customers. Generates recurring CSP fees and margin on cloud consumption.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Quote-based engagement — no public pricing tiers |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Total Solutions product offering
Product offeringCore offering
Coretek is a Microsoft Azure Expert MSP and the #1 Microsoft Cloud Solution Provider in the U.S., delivering end-to-end cloud, AI, security, and digital workplace solutions for enterprise clients. Its core offerings combine managed services (Managed Cloud, Managed Desktop, AI Managed Services, CoreDefend security) with professional services for Azure migration, app modernization, DevOps, and Power Platform implementations, anchored by the proprietary Enterprise IQ analytics platform.
Product overview
Total Solutions operates as a Microsoft-centric IT services and solutions provider offering a portfolio of managed services and consulting offerings. The core proprietary product is Enterprise IQ, an AI-driven analytics platform. This is supplemented by a suite of managed services including CoreDefend (security), AI Managed Services, Managed Cloud, and Managed Desktop. The company also delivers Microsoft-focused solution practices including Azure OpenAI Services, Microsoft Copilot, Power Platform, and Data & Business Intelligence, alongside infrastructure services for Cloud Migration, DevOps, Digital Workplace, and Data Center modernization. The offering architecture combines the core Enterprise IQ platform with modular managed service add-ons and Microsoft technology-specific service tracks.
Differentiator
Problem solved
Functional benefit
Brands
- Enterprise IQ: Enterprise intelligence platform offering AI-driven insights and data analytics solutions.
- CoreDefend
- AI Managed Services
- Managed Cloud
- Managed Desktop
- CSP
- AI Foundry
Products and services
- Enterprise IQ Proprietary AI-driven enterprise analytics and intelligence platform that embeds AI-driven recommendations into business platforms to enable smarter decision-making; targeted at enterprise customers seeking data and AI enablement.
- CoreDefend Managed security service providing proactive monitoring, threat detection, and security response capabilities built on Microsoft's security stack; offered to enterprise customers as a recurring managed service.
- AI Managed Services Managed services for AI infrastructure and operations covering deployment, monitoring, and optimization of AI models on Azure — including Azure OpenAI and Microsoft Copilot — for enterprises seeking to scale AI solutions.
- Managed Cloud (Managed Azure Services) Managed Azure cloud services including proactive monitoring, optimization, cloud migration, and infrastructure-as-code management; offered as a recurring managed service to enterprise customers.
- Managed Desktop Managed desktop services for secure digital workplace delivery via Azure Virtual Desktop (AVD) and VDI; targeted at enterprises needing secure, optimized endpoint computing and device management.
- Azure OpenAI Services Design, deployment, and governance services for Azure OpenAI solutions leveraging Microsoft's AI platform; offered to enterprise customers seeking to build generative AI applications.
- Microsoft Copilot AI-driven assistance integrated with Microsoft 365 for accelerating everyday work tasks, including Copilot Studio for building custom AI agents; offered to enterprise customers.
- Power Platform Microsoft Power Platform services for building low-code applications, automation flows, and analytics dashboards; offered to enterprise customers as a consulting and implementation service.
- Data & Business Intelligence Data estate management and business intelligence solutions for unified data and AI enablement, including data governance and analytics; offered to enterprise customers.
- CSP (Cloud Solution Provider) Microsoft Cloud Solution Provider program through which Coretek resells and manages Microsoft cloud subscriptions (Azure, M365, Dynamics, Power Platform) and generates recurring CSP revenue and margin on cloud consumption.
- App Modernization Assessment and implementation services for modernizing legacy applications to cloud-native architectures on Azure; offered as professional services to enterprise customers.
- Cloud Migration & IaC Azure cloud migration services with Infrastructure-as-Code implementation for automated deployment; offered as professional services to enterprise customers.
- DevOps & Automation Azure DevOps implementation services for automating build, test, and deployment pipelines; offered as professional services to enterprise customers.
- Digital Workplace Secure collaboration and productivity solution bundle including Azure Virtual Desktop, Cloud Desktop, and VDI & Optimization services; offered to enterprise customers seeking modern digital workplace delivery.
- DC Modernization Data center modernization services for scalable, secure, high-performance infrastructure; offered to enterprise customers.
- Security Services Comprehensive security services including Advisory Services, GRC Management, M365 & Security, and Identity & M&A services; offered to enterprise customers to streamline repetitive processes with intelligent automation.
Quantifiable outcome
- 25% faster financial decision-making for Transcard (financial services customer)
Companies that use Total Solutions
Customer profileNamed customers10 records
Segments5 records
Ideal customer profiles4 records
Total Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability6 records
Feature6 records
Total Solutions partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered flagship and core.
- MicrosoftflagshipCoretek is a Microsoft Azure Expert MSP and the #1 Microsoft Cloud Solution Provider in the U.S. The partnership is the core of Coretek's business, encompassing Azure cloud delivery, Copilot and AI services, Microsoft 365, Power Platform, and CSP commercial relationships. The partnership enables co-sell motions and joint go-to-market for enterprise AI and cloud transformation.
- ElasticcoreCoretek and Elastic enable real-time search, observability, and security, turning data into actionable insights across the enterprise. Coretek integrates Elastic's search and observability platform into its data and AI solutions for enterprise customers.
- CitrixcoreCoretek and Citrix power secure digital workspaces, delivering seamless, high-performance access to apps and data from anywhere. The partnership supports Coretek's digital workplace and VDI/AVD offerings.
- NutanixcoreCoretek and Nutanix simplify hybrid multicloud, providing scalable, resilient infrastructure with built-in security and automation. Supports Coretek's cloud and data center modernization offerings.
- Palo Alto NetworkscoreCoretek and Palo Alto Networks strengthen cybersecurity posture, protecting users, apps, and data with advanced threat prevention. Integrates into Coretek's security services and CoreDefend managed security offering.
- NerdiocoreCoretek and Nerdio optimize Azure Virtual Desktop, simplifying deployment, management, and cost control for cloud desktops. Directly supports Coretek's AVD and Managed Desktop product lines.
Scale indicators1 record
Recent moves1 record
Expansion highlights4 records
Total Solutions competitors and assessment
Company assessmentPeers
Direct peers
- Netrix Global: IT managed services and cloud provider with a Microsoft focus that delivers Azure managed services, security, and digital workplace solutions to mid-market and enterprise customers.
- Avanade: Joint Accenture/Microsoft venture that is the largest pure-play Microsoft services firm globally. Directly comparable as a Microsoft Azure Expert MSP delivering cloud, AI, and managed services to enterprise customers.
- Presidio: U.S. IT solutions provider with deep Microsoft and multi-cloud managed services, security, and digital workplace offerings — closely comparable to Coretek's portfolio across cloud, security, and workplace.
- Crayon: Norway-headquartered Microsoft CSP and cloud economics firm with significant U.S. presence; comparable as a cloud licensing and managed Azure services provider serving enterprise customers.
- Slalom: U.S.-headquartered consulting firm with one of the deepest Microsoft-aligned practices (Slalom Modern Engineering) and a similar enterprise-focused cloud, data, and AI delivery model.
- Long View Systems: North American Microsoft Gold partner delivering cloud, managed services, security, and AI/data solutions — comparable in service portfolio and target customer base to Coretek.
- SoftwareONE: Global Microsoft LSP/CSP specializing in cloud and software licensing, migrations, and managed cloud services to enterprise customers — overlaps with Coretek's CSP program and Azure managed services.
- Insight Enterprises: Global Microsoft CSP Tier-1 partner and large IT solutions provider offering managed services, cloud migration, and AI enablement to enterprise and mid-market customers — direct overlap with Coretek's CSP and managed services revenue streams.
Broad incumbents
- Capgemini: Global IT services giant with a sizable Microsoft business and cloud transformation practice that competes for the same large enterprise AI and Azure migration deals.
Market position
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
Total Solutions social profiles
Digital presenceTotal Solutions compliance and trust
Trust signalCompliance4 records
Total Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Total Solutions leadership team
Management profileNumber of profiles
Total Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Total Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Total Solutions
What does Total Solutions do?
Coretek is a Microsoft Azure Expert MSP and the #1 Microsoft Cloud Solution Provider in the U.S., delivering end-to-end cloud, AI, security, and digital workplace solutions for enterprise clients. Its core offerings combine managed services (Managed Cloud, Managed Desktop, AI Managed Services, CoreDefend security) with professional services for Azure migration, app modernization, DevOps, and Power Platform implementations, anchored by the proprietary Enterprise IQ analytics platform.
Is Total Solutions a public or private company?
Total Solutions is a private company. It is classified as unknown and is currently operating.
When was Total Solutions founded?
Total Solutions was founded in 1998. It employs 11 to 50 people.
Where is Total Solutions based?
Total Solutions is headquartered in Michigan, United States, in the North America region.
How does Total Solutions make money?
Three revenue lines are on record. Managed Services Subscriptions are the primary driver. The others are professional Services and cloud Solution Provider (CSP) Revenue.
Who are Total Solutions's main competitors?
Converge Technology Solutions is listed as a peer. Direct peers are Netrix Global, Avanade, Presidio, Crayon, Slalom, Long View Systems, SoftwareONE and Insight Enterprises. Capgemini is listed as a broad incumbent.
Does Total Solutions have an API?
No public API is recorded for Total Solutions.
What industry is Total Solutions in?
Total Solutions's product category is Cloud Managed Services. Its primary akta.pro industry code is BPAEABAD, Network Management (LAN/WAN/Wi‑Fi) Services. Its NAICS code is 54151 and its SIC code is 7373.