Iconic IT

What Iconic IT does

Iconic IT is a privately held, Dallas-based technical support services provider founded in 2019 and sized at 101–250 employees. The substantive input data, drawn from the company's own web presence and third-party profiles, positions it as a managed IT and AI services firm serving operationally mature small and midsize organizations, with a stated mission of bringing 'enterprise-level resources' to SMB clients. The core service portfolio comprises IT Managed Services, Cybersecurity and Compliance Services, Cloud Managed Services, and Advisory Services. Layered on top is an AI services stack consisting of Managed AI Workspace, Agentic AI, and Business Process Automation, framed by the company as 'real-world AI built for your business.'

The offering is delivered with deliberate vertical alignment across five regulated industries: Community Banks, Community Credit Unions, Law Firms, Manufacturers, and Highly Regulated Industries. Customer evidence drawn from public case studies spans nonprofit (Inspiritus), legal (Armstrong, Backus & Co. — described as a 20+ year partnership), banking (Frontier Bank of Texas), and technology (Lamb Technologies) clients, suggesting distributed exposure across verticals rather than reliance on a single logo.

The go-to-market model is sales-led and assessment-based, beginning with discovery sessions that translate business objectives into a tailored technology roadmap. A multi-channel demand engine — content marketing (articles, case studies, news), events and webinars, video/multimedia, and a bottom-of-funnel discovery-session CTA — supports pipeline development into mid-market decision-makers. Revenue is generated through recurring managed services subscriptions for day-to-day IT support, cybersecurity, cloud, and advisory work; pricing is quote-based and not publicly disclosed. Industry recognition includes the CRN MSP 500 list for 2025, a #84 ranking on Inc. Regionals 2026 Northeast, and a #1 position on the Clutch Leaders Matrix for Managed IT Service Providers, alongside a 5-star Google Reviews profile across 300+ reviews.

Name

Iconic IT

Legal name

Integris

Website

https://iconicit.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

101–250 employees

Short description

Iconic IT is a Dallas-based managed IT and AI services firm serving SMB and midsize organizations with vertical specialization in community banks, credit unions, law firms, manufacturers, and regulated industries, combining managed IT, cybersecurity, cloud, advisory, and an AI services layer.

Ownership category

akta.pro rank

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed services revenue from providing day-to-day IT support, cybersecurity, cloud services, and advisory services to SMB and midsize organizations

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Integris provides managed IT services, cybersecurity, cloud management, advisory services, and AI-powered solutions including Managed AI Workspace, Agentic AI, and Business Process Automation. The firm primarily serves small and midsize organizations in regulated industries such as community banks, credit unions, law firms, and manufacturers.

Product overview

Integris is an IT managed services provider offering a unified portfolio of technology services designed for operationally mature small and midsize organizations. The core offering consists of IT Managed Services, Cybersecurity and Compliance Services, Cloud Managed Services, and Advisory Services. Above these core services, Integris has built an AI services layer comprising Managed AI Workspace, Agentic AI, and Business Process Automation. All services are delivered with vertical alignment across five industry segments: Community Banks, Community Credit Unions, Law Firms, Manufacturers, and Highly Regulated Industries. The company positions itself as a strategic partner providing enterprise-level resources and expertise tailored to SMB needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Outsourced IT operations and support for small and midsize organizations, including 24/7 helpdesk, proactive monitoring, and infrastructure management.
• Cybersecurity Solutions Cybersecurity services including threat protection, monitoring, and compliance support for organizations in regulated industries.
• Cloud Managed Services Cloud infrastructure management, migration, and optimization services for SMB and mid-market clients.
• Co-Managed IT Supplemental IT support and specialized expertise for organizations with existing internal IT staff, extending team capabilities without full outsourcing.
• Managed AI Workspace Managed AI workspace solution enabling organizations to deploy and use AI tools within a managed environment.
• Agentic AI Agentic AI service enabling autonomous task execution and intelligent automation for business processes.
• Business Process Automation Automation services that streamline and digitize business workflows, reducing manual effort and operational costs.
• Advisory Services Strategic IT advisory and consulting services, including IT assessments and discovery sessions to evaluate client IT posture.
• Industry-Specific IT Solutions Tailored IT service packages designed for specific regulated industries including community banking, credit unions, legal, and manufacturing.

Quantifiable outcome

• New branch deployment annually with maintained security and strong audit/exam performance

Named customers4 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature3 records

Scale indicators4 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Ntiva: Ntiva is a managed IT services and cybersecurity provider headquartered in Virginia, serving SMB and mid-market customers with a similar assessment-led sales approach and emerging AI/automation services — closely comparable in size, model, and target customer.
• NetGain Technologies: NetGain is a managed IT and cybersecurity MSP serving SMB and mid-market organizations with vertical expertise in regulated industries (financial services, healthcare, legal), closely mirroring Integris's verticalized approach and target segments.
• Dataprise: Dataprise is a national managed IT services provider serving mid-market and enterprise clients across the U.S., with overlapping service catalog (managed IT, cybersecurity, cloud) and similar SMB/mid-market GTM focus — making it one of the most direct comparables.
• All Lines Technology: All Lines Technology is a managed IT services and unified communications provider serving SMB and mid-market organizations in the Mid-Atlantic, with similar vertical alignment in healthcare, financial services, and government.
• Corsica Technologies: Corsica Technologies is a managed IT, cybersecurity, and compliance provider focused on regulated industries (financial services, healthcare, government), comparable in vertical specialization and SMB/mid-market positioning.
• Cerium Networks: Cerium Networks provides managed IT, cybersecurity, and compliance services primarily to government, education, and regulated commercial clients — overlapping vertical focus (regulated industries) and comparable managed services delivery model.

Others

• Kaseya: Kaseya is a leading provider of MSP management software, RMM, and cybersecurity platforms — not a direct competitor but the dominant ecosystem vendor whose tools power many competing MSPs, including potentially Integris's own delivery stack.

Emerging players

• Electric.ai: Electric is an AI-native managed IT platform targeting SMBs with automated support, security, and device management — represents the AI-first emerging category of MSP that Integris's AI services layer is positioning against.

Broad incumbents

• ITsavvy: ITsavvy (now part of CDW) is a broad IT solutions provider offering managed services, hardware, and cloud to SMB and enterprise — larger portfolio and broader scale than Integris, competing on overlapping managed IT engagements.
• Insight Enterprises: Insight Enterprises is a large global IT solutions and managed services provider with overlapping cybersecurity, cloud, and managed IT capabilities — competes on enterprise-grade engagements where its scale can undercut regional MSPs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks1 record

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/c/integris%20
• Facebookfacebook.com/youriconicit
• LinkedInlinkedin.com/company/youriconicit
• Xx.com/YourIconicIT

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Iconic IT