What Resort Data Processing does

Resort Data Processing (RDP) is a vertically-specialized hospitality property management software company founded in 1981 in Vail, Colorado and headquartered in Edwards, Colorado. The company serves more than 500 properties worldwide across seven primary verticals: hotels and resorts, condo hotels, timeshare and fractional ownership operators, vacation rentals, corporate housing, campsites/RV resorts, and workforce housing. Its core product, RDPWin, is a cloud-based property management system that unifies reservations, front desk operations, guest profiles, housekeeping, maintenance, owner management, and financial reporting through 600+ customizable Crystal Reports and 400+ configurable settings, addressing the fragmentation and labor-shortage pressures facing hospitality operators.

RDP extends the core PMS through a platform-plus-modules ecosystem that includes RDPPay embedded payment processing (operated by parent company Fullsteam Operations LLC in the US and FS Payments Canada in Canada), RDP Revenue Management (integrated with IDeaS for demand forecasting and dynamic pricing), RDP Mobile (mobile-optimized web tools), an IRM booking engine with interactive visual site maps, a Channel Manager connecting to major OTAs (Booking.com, Expedia, Airbnb, VRBO, SiteMinder, SynXis, RedAwning), and RDP Engage (guest engagement built on Fetch integration). Specialized modules support complex timeshare ownership models including fixed, floating, biennial, exchange, and split-use contracts with comprehensive owner accounting and self-service portals. The product also incorporates an Integrations Marketplace with 30+ named partners spanning accounting (QuickBooks, NetSuite, M3, Northstar), CRM (Cendyn), revenue management (IDeaS), payments, door lock systems (Salto, Assa Abloy, Saflok), POS (Aloha, Club Prophet), and marketing/communications (Ascent360, SendSquared, DocuSign).

The company operates a sales-led go-to-market model with direct inside sales and enterprise field sales, supported by consultative demos (877.779.3717), content marketing through its Resource Center, and presence at industry events (HITEC). Revenue is generated primarily through subscription-based PMS licensing (monthly or annual billing per a Master Services Agreement) plus transaction-based fees from RDPPay. Pricing is quote-based and not publicly disclosed, with deal sizes determined through consultative sales processes. Since 2022, RDP has operated as a subsidiary of Fullsteam Operations LLC, a strategic operating company that aggregates vertical SaaS businesses. The company was recognized by SelectHub in 2024 as a Top 5 Hotel Management Software and was co-founded by Barry Biegler and Bill Csete.

Name

Resort Data Processing

Legal name

Resort Data Processing, Inc.

Website

https://resortdata.com

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

11–50 employees

Short description

Resort Data Processing is a hospitality property management software company founded in 1981 that serves 500+ properties globally — including resorts, condo hotels, timeshares, vacation rentals, and workforce housing — with its cloud-based RDPWin PMS, embedded payments, revenue management, and channel distribution modules.

Ownership category

akta.pro rank

Product category

Hospitality Property Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Hotel CRS & Booking Engines (THALADAA)

akta.pro secondary industries

Direct Booking Platforms & Booking Engines for Hosts/Managers (THAMALAE), Owner Services, Reporting & Portfolio Administration (THAMAKAI)

Keywords

• Hospitality property management software
• Cloud-based PMS platform
• Resort revenue management
• Hotel channel manager software
• Timeshare management software

Headquarters

HQ city

Avon

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. PMS Software Subscription: Subscription-based access to Resort Data Processing's hospitality management software platforms, including property management, revenue management, guest experience, and related modules. Billed on a recurring subscription basis with monthly or annual billing as indicated in the Master Services Agreement.
2. RDPPay Payment Processing: Integrated payment processing services provided by Fullsteam Operations LLC in the US and FS Payments Canada Ltd. in Canada. RDPPay handles transaction processing, deposits, authorizations, refunds, and recurring payments with automated workflows. Payment processing fees likely constitute a transaction-based revenue stream.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Resort Data Processing sells a cloud-based hospitality Property Management System (RDPWin) that centralizes reservations, front desk operations, housekeeping, maintenance, owner management, and financial reporting for resorts, hotels, condo hotels, timeshares, vacation rentals, RV resorts, and corporate housing. Around this PMS core, RDP bundles and sells integrated modules for embedded payments (RDPPay), revenue management, channel distribution, mobile operations, and guest engagement, sold on a recurring subscription basis with quote-based pricing.

Product overview

Resort Data Processing offers a unified platform-plus-modules hospitality management ecosystem centered on RDPWin, its core property management system. RDPWin serves as the central hub connecting front desk operations, reservations, guest profiles, housekeeping, maintenance, and financial management. The product portfolio includes integrated modules for revenue management (IDeaS-powered), payments (RDPPay), mobile operations (RDP Mobile), booking engine (IRM), channel management (OTA connectivity), and guest engagement (RDP Engage). RDPWin supports specialized verticals including timeshare and fractional ownership with dedicated owner portals, vacation rentals, condo hotels, campgrounds, corporate housing, and workforce accommodation. The system offers over 600 Crystal Reports, hundreds of configurable settings, and integrates with dozens of third-party tools through a dedicated marketplace.

Differentiator

Problem solved

Functional benefit

Products and services

• RDPWin Property Management System
• RDPPay Embedded Payments
• RDP Revenue Management
• RDP Mobile
• RDP Booking Engine (IRM)
• RDP Channel Manager
• RDP Engage
• Timeshare and Fractional Ownership Module
• RDP Integrations Marketplace

Quantifiable outcome

• 600+ customizable Crystal Reports available for business intelligence and reporting
• +3 more outcomes

Named customers5 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration31 records

AI capability6 records

Feature6 records

Partnerships

Ten partnerships are on record, tiered core.

• RedAwningcoreTechnology or IntegrationRedAwning is a featured partner in RDP's integration marketplace, enabling vacation rental properties to connect their PMS with RedAwning's distribution network for expanded booking reach.
• ExpediacoreTechnology or IntegrationExpedia integration allows properties to synchronize inventory, rates, and availability with the Expedia platform, driving bookings from one of the largest OTAs globally.
• SiteMindercoreTechnology or IntegrationSiteMinder partnership provides direct channel manager connectivity to global distribution networks, enabling properties to distribute inventory across hundreds of booking platforms.
• Booking.comcoreTechnology or IntegrationIntegration with Booking.com enables real-time rate and availability synchronization, capturing bookings from the world's largest accommodation platform.
• IDeaScoreTechnology or IntegrationIDeaS integration provides automated revenue management with advanced yield management, forecasting, and demand prediction capabilities to maximize revenue and occupancy.
• QuickBookscoreTechnology or IntegrationQuickBooks integration enables seamless financial data export and accounting synchronization from RDP's PMS to QuickBooks accounting software.
• NetSuitecoreTechnology or IntegrationNetSuite integration provides enterprise resource planning connectivity for properties requiring advanced financial management capabilities.
• CendyncoreTechnology or IntegrationCendyn CRM integration enhances guest relationship management and marketing automation capabilities within the RDP ecosystem.
• FetchcoreTechnology or IntegrationFetch integration provides RDP Engage guest engagement platform for real-time guest communication, request tracking, and feedback collection throughout the guest journey.
• SynXiscoreTechnology or IntegrationSynXis integration enables global distribution connectivity and reservation management capabilities for hospitality properties.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Mews: Cloud-native PMS for hotels, resorts, and hostels with integrated payments, booking engine, and guest experience tools. Directly competes with RDP for mid-market hospitality operators seeking modern, automated platforms.
• Cloudbeds: Cloud-based hotel management platform offering PMS, channel manager, booking engine, and payments. Targets independent hotels and groups — directly overlapping with RDP's mid-market resort and boutique-hotel focus.
• Hotelogix: Cloud-based PMS for hotels, resorts, and chains with channel manager, booking engine, and revenue management. Directly comparable in product scope and target customer to RDP.
• RMS Cloud: Cloud hospitality property management system targeting resorts, hotels, and holiday parks globally. Direct competitor in the resort and vacation-property segments where RDP is strongest.
• Maestro PMS: Hospitality PMS serving hotels, resorts, and conference centers with extensive configurability — closely mirroring RDP's customization-led positioning in the independent resort and boutique-hotel market.
• RoomKey PMS: Property management system built for independent hotels, resorts, and inns with revenue management and channel manager integration. Overlaps with RDP's mid-market resort customer base.

Broad incumbents

• Oracle OPERA Cloud: Enterprise-grade hospitality PMS from Oracle serving large hotel chains and resorts. While broader in scope and serving larger customers, it competes head-to-head with RDP for resort and vacation-ownership operators with multi-property needs.
• Infor HMS: Enterprise hospitality management suite from Infor serving large hotel groups and chains. A broader incumbent competing with RDP for multi-property resort operators.

Emerging players

• eviivo: Cloud booking and property management platform for independent accommodations, B&Bs, and small hotels. Competes with RDP at the lower end of the resort/hospitality market with simpler deployments.
• Barefoot Software (timeshare): Specialized timeshare and vacation ownership management software. Directly competes with RDP's timeshare/fractional ownership module for the same customer segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/resortdata

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Resort Data Processing