TandemStride
TandemStride is a Cleveland-based digital health platform that connects trauma survivors and caregivers with trained peer mentors via mobile app, and monetizes through B2B subscriptions from health plans and trauma centers, with a premium TandemGuides navigation layer.
- Company typePrivate
- Founded2012
- HeadquartersCleveland, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What TandemStride does
TandemStride is a Cleveland-based digital health company that operates a mobile peer-support platform connecting trauma survivors and their caregivers with trained peer mentors who have lived experience with similar injuries. The platform addresses the post-discharge recovery gap — the period after hospital discharge where clinical care ends but mental health, insurance, transportation, housing, and behavioral health needs intensify — through daily check-ins, journal prompts, one-to-one mentorship, and community forums delivered via iOS and Android apps. The technology stack combines the consumer-facing mobile app with TandemStride Connect (a partner admin tool), Communities features (powered by GetStream infrastructure), and AI-enabled peer matching, content moderation, and safety escalation workflows. The architecture is HIPAA-compliant with Business Associate Agreements and adheres to multiple state privacy regimes (CCPA, VCDPA, CPA, CTDPA, UCPA) and COPPA for minors.
TandemStride operates a dual B2B2C and freemium model. The core consumer app is free to all users, supporting acquisition and engagement without direct monetization. Revenue is generated through B2B platform subscriptions paid by health plans and trauma center partners, who in turn cover the premium TandemGuides navigation program for their enrolled populations at no cost to the survivor. TandemGuides layers hands-on SDOH navigation, care coordination, and rapid access to trauma-informed behavioral health (via TandemCare) on top of the peer-mentorship foundation. Distribution combines direct enterprise sales to trauma centers and health systems with referral channels through national advocacy organizations (Trauma Survivors Network, United Spinal Association, Amputee Coalition, Christopher & Dana Reeve Foundation) and a flagship Medicaid partnership with Molina Healthcare of Ohio. The company has raised $5.5M in 2025 and operates with a small team out of Cleveland.
TandemStride firmographics
Firmographics- Name
- TandemStride
- Legal name
- TandemStride, Inc.
- Website
- https://tandemstride.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- TandemStride is a Cleveland-based digital health platform that connects trauma survivors and caregivers with trained peer mentors via mobile app, and monetizes through B2B subscriptions from health plans and trauma centers, with a premium TandemGuides navigation layer.
- Ownership category
- akta.pro rank
TandemStride industry classification
Industry- Product category
- Digital Health - Peer Support and Recovery Navigation
- NAICS
- Other Individual and Family Services (624190), Outpatient Mental Health and Substance Abuse Centers (621420)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Remote Therapeutic Monitoring (RTM) & Digital Rehabilitation Platforms (HLALABAK)
- akta.pro secondary industries
- Post-Acute & Transitional Care Virtual Platforms (SNF/home health coordination) (HLALABAG), Post-Acute, Rehabilitation & Home Recovery Monitoring (PT/OT, post-surgical) (HLALAFAE)
Keywords
Where TandemStride is headquartered
LocationHeadquarters
- HQ city
- Cleveland
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
TandemStride business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- B2B Platform Subscriptions (Health Plans & Health Systems): TandemStride provides its platform (TandemStride Connect, TandemGuides, Communities) to health plans and trauma center partners. Partner organizations pay for access to the platform to support their enrolled patient populations. TandemGuides is covered through participating hospitals or insurance partners at no cost to the eligible survivor/caregiver. The B2B model shifts cost and access to institutional partners.
- Freemium Consumer App: The core TandemStride app—peer mentorship, recovery tools, and community resources—is free for all patients and caregivers. No revenue is collected directly from consumers; the free tier supports platform engagement and drives B2B partner value.
- TandemGuides Premium Navigation Services: TandemGuides provides an enhanced layer of recovery support beyond peer mentorship, available only through participating hospitals and insurance partners. The service is covered at no cost to the patient through the partner's arrangement with TandemStride, funded via payer/health system contracts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Others | Free App — Core Peer Mentorship & Community |
| Subscription | Annual | TandemGuides — Premium Navigation (Partner-Funded) |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels7 records
TandemStride product offering
Product offeringCore offering
TandemStride operates a mobile peer-mentorship platform that matches trauma survivors and their caregivers with trained peer mentors who share similar injury and recovery experiences. The free consumer app provides daily check-ins, journal prompts, and peer community access, while TandemGuides (a partner-funded premium layer) adds hands-on navigation for social determinants of health plus rapid access to trauma-informed behavioral health via TandemCare. The platform is licensed to trauma centers, health systems, and health plans, and is integrated with national advocacy organizations to expand its peer mentor network.
Product overview
TandemStride is a digital health platform consisting of a core mobile application complemented by several integrated modules and programs. The primary TandemStride Mobile App provides peer-to-peer matching between trauma survivors and trained peer mentors, facilitated through Communities with features like daily check-ins, journal prompts, and peer support interactions. TandemStride Connect serves as an admin tool for partner organizations to manage users and facilitate matching. TandemGuides is a premium add-on program available through participating Ohio hospitals and insurance partners that provides hands-on navigation support including rapid access to TandemCare behavioral health services, housing, transportation, and benefits assistance. The platform is HIPAA-compliant and designed to extend trauma care beyond hospital discharge.
Differentiator
Problem solved
Functional benefit
Brands
- TandemGuides: A personalized support program for trauma survivors after hospital discharge, providing hands-on help with navigation of social determinants of health, rapid access to trauma-informed behavioral health support, referrals, benefits advocacy, and coordination across complex care systems.
Products and services
- TandemStride Mobile App A free iOS and Android application that matches trauma survivors with trained peer mentors, provides daily check-ins, journal prompts, chat conversations, and access to peer-support Communities for individuals recovering from physical trauma and their caregivers.
- TandemGuides A premium partner-funded support program providing hands-on, personalized navigation for trauma survivors after hospital discharge, including SDOH support (housing, transportation, food, childcare, employment), benefits advocacy, and care coordination. Available at no cost to eligible patients in Ohio through participating hospitals and insurance partners.
- TandemStride Connect An admin tool for partner organizations (trauma centers, health systems, and community-based organizations) to manage their instance of TandemStride, view Survivor, Mentor, and Admin profiles, facilitate peer matching across enrolled populations, and manage users.
- Communities Peer-support community features within the TandemStride platform including daily check-ins, journal prompts, posts, comments, reactions, tags, reporting, and blocking, with content moderated through human review, automated tools, and AI-enabled moderation.
- TandemCare Behavioral health service integrated within TandemGuides that provides fast-track connections to trauma-informed therapy, licensed clinicians, and resource navigators for eligible trauma survivors.
Quantifiable outcome
- 40% of TandemGuides-enrolled survivors connected to support within 48 hours of enrollment
- +2 more outcomes
Companies that use TandemStride
Customer profileNamed customers1 record
Segments5 records
Ideal customer profiles3 records
TandemStride technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability4 records
Feature5 records
TandemStride partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and flagship.
- American Trauma Society / Trauma Survivors Network (TSN)coreTandemStride formed a national partnership with the American Trauma Society (ATS), home to the Trauma Survivors Network (TSN), to create a national peer support network available locally through trauma centers. The TSN has provided peer support services since 2008 at trauma centers nationwide. The partnership enables TandemStride to leverage TSN's established infrastructure and reach, with TSN executive director Sue Prentiss publicly endorsing the platform. Over 100 trauma centers are planning to adopt TandemStride through this partnership.
- United Spinal AssociationcoreUnited Spinal Association is a key national partner in TandemStride's peer network, providing spinal cord injury survivor mentorship and community referral pathways into the platform. The partnership integrates lived-experience peer support for spinal cord injury survivors into TandemStride's national trauma recovery ecosystem.
- Amputee CoalitioncoreThe Amputee Coalition is a national partner in TandemStride's peer network, contributing amputee survivor mentors and community connections to the platform. The partnership supports TandemStride's mission to provide peer mentorship across all injury types, with particular depth in limb loss and limb difference communities.
- Christopher & Dana Reeve FoundationcoreThe Christopher & Dana Reeve Foundation is a national partner contributing peer support resources and paralysis survivor communities to TandemStride's network. The partnership extends TandemStride's reach into the paralysis and spinal cord injury advocacy ecosystem, connecting Reeve Foundation communities with digital peer mentorship tools.
- Molina Healthcare of OhioflagshipMolina Healthcare of Ohio is a health plan partner collaborating with TandemStride to support improved outcomes for Molina members who have suffered traumatic injuries. Plan President Ami Cole publicly endorsed the partnership, stating TandemStride would support improved recovery outcomes within Molina's provider network. This is one of TandemStride's flagship payer partnerships, providing a Medicaid-covered pathway for survivors to access TandemGuides.
- Trauma Centers (Ohio and National)coreTandemStride partners with trauma centers to integrate peer support into discharge workflows. In Ohio, TandemGuides is available to patients meeting clinical/insurance criteria. Nationally, TandemStride is implementing its platform across dozens of trauma centers, with 15 active at launch in 2024 and 100+ planning adoption through the ATS partnership.
Scale indicators9 records
Recent moves8 records
Expansion highlights6 records
TandemStride competitors and assessment
Company assessmentDirect peers
- Pyx Health: Digital peer-support and engagement platform for health plan members, particularly Medicaid and Medicare populations. Highly comparable to TandemStride in combining peer mentorship with health plan partnerships and SDOH navigation.
- Carallel: Provides caregiver support and peer connection for health plan and provider partners serving older and high-need populations. Comparable B2B2C model addressing caregivers of complex patients, similar to TandemStride's caregiver and trauma survivor segments.
- Wellbe: Patient navigation and post-discharge support platform for hospitals and health systems. Directly comparable on post-acute care coordination and trauma/surgical recovery workflows.
Broad incumbents
- Sword Health: Digital physical therapy and rehabilitation platform with AI-guided care. Competes for the same payer and employer budgets as TandemStride in the rehabilitation and post-acute recovery category.
- Lyra Health: Large mental health platform serving employers and health plans with therapy, coaching, and peer-support components. Competitor for payer mental-health budgets overlapping with TandemCare.
- AbleTo (Optum): Outcomes-focused behavioral health provider serving health plan members, now part of Optum. Comparable in payer-distributed, condition-specific behavioral health delivery model and a likely incumbent competitor.
- Hinge Health: Largest digital MSK and rehabilitation platform, partnering with employers and health plans. Operates in overlapping digital rehab/recovery category but with a much broader employer-channel focus and significantly larger scale.
- Headspace Health: Combined Headspace and Ginger entity offering mental health, coaching, and on-demand therapy through employer and health plan channels. Adjacent incumbent competing for behavioral health wallet share.
Emerging players
- Quartet Health: Integrated behavioral health and collaborative care platform for health plans and providers. Comparable through its focus on integrated mental health coordination and payer contracts, overlapping with TandemCare.
Others
- mPulse Mobile: Health engagement and conversational AI platform used by health plans and providers for member outreach. Thematically comparable in driving payer-engagement outcomes, though not a direct peer-support competitor.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
TandemStride social profiles
Digital presenceTandemStride compliance and trust
Trust signalCompliance7 records
TandemStride financial estimates
Financial estimateRevenue estimate
Valuation estimate
TandemStride leadership team
Management profileNumber of profiles
Profiles2 records
TandemStride funding detail
Funding detailFunding overview
Funding rounds1 record
Investors8 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TandemStride M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TandemStride
What does TandemStride do?
TandemStride operates a mobile peer-mentorship platform that matches trauma survivors and their caregivers with trained peer mentors who share similar injury and recovery experiences. The free consumer app provides daily check-ins, journal prompts, and peer community access, while TandemGuides (a partner-funded premium layer) adds hands-on navigation for social determinants of health plus rapid access to trauma-informed behavioral health via TandemCare. The platform is licensed to trauma centers, health systems, and health plans, and is integrated with national advocacy organizations to expand its peer mentor network.
Is TandemStride a public or private company?
TandemStride is a private company. It is classified as venture growth investor backed and is currently operating.
When was TandemStride founded?
TandemStride was founded in 2012. It employs 1 to 10 people.
Where is TandemStride based?
TandemStride is headquartered in Cleveland, United States, in the North America region.
How does TandemStride make money?
Three revenue lines are on record. B2B Platform Subscriptions (Health Plans & Health Systems) is the primary driver. The others are freemium Consumer App and tandemGuides Premium Navigation Services.
Who are TandemStride's main competitors?
Direct peers on record are Pyx Health, Carallel and Wellbe. Broad incumbents are Sword Health, Lyra Health, AbleTo (Optum), Hinge Health and Headspace Health. Quartet Health is listed as an emerging player. mPulse Mobile is listed as an others.
Does TandemStride have an API?
No public API is recorded for TandemStride.
What industry is TandemStride in?
TandemStride's product category is Digital Health - Peer Support and Recovery Navigation. Its primary akta.pro industry code is HLALABAK, Remote Therapeutic Monitoring (RTM) & Digital Rehabilitation Platforms, with a secondary code of HLALABAG, Post-Acute & Transitional Care Virtual Platforms (SNF/home health coordination). Its NAICS code is 624190 and its SIC code is 8300.