What Noterro does

Noterro is a cloud-based clinic management SaaS platform serving allied health practitioners, including massage therapists, chiropractors, physiotherapists, and mental health professionals, primarily in Canada and the United States. Founded in 2010 and headquartered in Oakville, Ontario, the company operates as a privately held, bootstrapped corporation (NOTERRO INC.) with between 11 and 50 employees. The platform unifies charting (SOAP notes, intake forms, orthopedic assessments), scheduling, billing, insurance claims, patient communication, and practice management in a single web and mobile application, with HIPAA and PIPEDA compliance and Canadian-based secure data storage.

The product surface is built around a core subscription priced at approximately $840 CAD per year for a single practitioner, with per-seat add-ons, an insurance billing module ($15/month), packages and memberships ($10/month), SMS and voice reminders, and file uploads. AI-powered features include Noterro Scribe (ambient voice-to-chart transcription into SOAP notes), Lucy AI (embedded personal assistant), Form Summary (intake form analysis), and Predictive Charting (contextual tag suggestions). Noterro GO extends the platform to mobile practitioners who travel to patients, with service area management and on-the-go voice-to-chart capabilities. The platform integrates with TELUS eClaims (Canadian insurance), Availity (US insurance), Square (payments), Google Calendar, QuickBooks, Xero, Mailchimp, and runs on AWS infrastructure.

Noterro's go-to-market is product-led, with a 14-day free trial (no credit card), self-serve signup, and free migration support for clinics switching from competitors. The company drives acquisition through SEO comparison pages targeting competitors (Jane App, Cliniko, Vagaro, ClinicSense, MassageBook, Mindbody), content marketing (blog, eBooks, webinars, podcasts), and a customer referral program. It holds 2023 category leader recognition across Capterra, GetApp, and Software Advice, with a 4.8/5 Capterra rating. The business model is purely subscription- and usage-based recurring revenue with no disclosed funding rounds, acquisitions, or institutional investors in the available record.

Name

Noterro

Legal name

NOTERRO INC.

Website

https://noterro.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Noterro is a cloud-based clinic management SaaS platform serving allied health practitioners in Canada and the US, offering charting, scheduling, billing, insurance claims, and AI-powered documentation tools, sold via per-practitioner subscriptions with self-serve onboarding.

Ownership category

akta.pro rank

Product category

Clinic Management Software

NAICS

Document Preparation Services (56141)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Nursing, Clinical Notes & Documentation Workflow Tools (HLACAAAG)

akta.pro secondary industries

Clinical Coding Support (ICD/CPT/SNOMED) & Documentation Compliance Tools (HLACAAAO), eSignature, Forms & Digital Workflow Platforms (HDAEAHAJ)

Keywords

• Clinic management software
• Practice management software
• Electronic health records
• Healthcare scheduling software
• Medical billing software

Headquarters

HQ city

Oakville

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Core Subscription - Base Plan: Monthly or annual subscription fee providing access to core clinic management features including charting, scheduling, billing, and practice management tools. Pricing scales based on number of practitioners.
2. Additional Practitioner Fee: Per-practitioner add-on fee of $10/month for clinics with multiple practitioners beyond the base plan allowance.
3. Insurance Module: $15/month add-on for insurance claims processing capabilities including TELUS eClaims integration for Canadian clinics and CMS-1500 form exports for US clinics.
4. Packages & Memberships: $10/month add-on for loyalty and membership management features including packages, membership plans, and customer loyalty tools.
5. Text Messaging: $10/month for SMS capabilities with 500 message/30-day limit for Canada/US clinics, 100 messages for international. Used for appointment reminders and patient communications.
6. Call Reminders: $5/month for automated voice call reminders to patients, with 1,000 calls/30-day limit for Canada/US clinics.
7. File Uploads: $5/month for secure patient file storage and upload capabilities within the platform.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Noterro is a cloud-based clinic management SaaS platform for allied health practitioners offering charting, scheduling, billing, and practice management in a unified system. It includes AI-powered capabilities such as Noterro Scribe (voice-to-chart transcription), Lucy AI assistant, Form Summary, and Predictive Charting. The platform serves solo practitioners, multi-practitioner clinics, and mobile practitioners with HIPAA and PIPEDA compliance and Canadian-based secure data storage.

Product overview

Noterro is a unified clinic management software platform designed for allied health practitioners. The core platform integrates charting, billing, scheduling, and practice management features. AI-powered add-ons include Noterro Scribe (voice-to-chart transcription), Lucy AI (personal assistant), Form Summary (form analysis), and Predictive Charting (smart tag suggestions). Mobile capabilities are provided through Noterro GO for mobile practitioners. The platform supports multiple healthcare disciplines including massage therapy, chiropractic, physiotherapy, mental health, and osteopathy, with specialized features for insurance billing, patient portals, and multi-location practice management.

Differentiator

Problem solved

Functional benefit

Products and services

• Noterro (Core Platform) Unified clinic management software platform for allied health practitioners to streamline administrative work, manage patient care, and improve clinical workflows. Includes charting, billing, scheduling, and practice management features accessible via web app and mobile.
• Noterro Scribe

Quantifiable outcome

• Most clinics can get set up in under an hour
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability6 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and standard.

• TELUScoreTechnology or IntegrationTELUS eClaims integration enables Canadian practitioners to submit insurance claims directly through Noterro without re-entering information. Includes eligibility checks before claims submission and access to TELUS provider directory with 40,000+ annual transactions.
• SquarecoreTechnology or IntegrationSquare POS integration enables in-person credit card processing through Noterro. Supports Square Terminal and Square card-not-present transactions for clinic payments.
• AvailitycoreTechnology or IntegrationAvaility Essentials Pro integration for US health insurance claims management, enabling practitioners to process and track insurance payments directly from Noterro.
• Google CalendarstandardTechnology or IntegrationTwo-way Google Calendar sync allows practitioners to keep Noterro appointments synchronized with their personal or professional Google Calendar accounts.
• QuickBooksstandardTechnology or IntegrationQuickBooks export functionality allows clinic financial data to be imported into QuickBooks for accounting purposes, streamlining bookkeeping for practitioners.
• XerostandardTechnology or IntegrationXero export functionality enables clinic financial data export for Xero accounting software, providing an alternative to QuickBooks for cloud-based bookkeeping.
• MailchimpstandardTechnology or IntegrationMailchimp integration enables seamless email list management from Noterro patient data, allowing clinics to manage email marketing campaigns for patient engagement and retention.
• Amazon Web ServicescoreTechnology or IntegrationAWS serves as the underlying infrastructure provider for Noterro's cloud-based platform, hosting the web application and patient data with high availability guarantees.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Jane App: Canadian-headquartered clinic management platform for allied health practitioners offering charting, scheduling, billing, and online booking. Most direct competitor to Noterro in the Canadian massage/chiropractic/physio vertical with overlapping SOAP note and insurance billing capabilities.
• Cliniko: Practice management software for allied health professionals (physio, chiro, massage, osteopathy) with similar charting, scheduling, and billing features. Directly comparable SMB-focused clinic management platform with international reach.
• ClinicSense: Clinic management software specifically for massage therapists and chiropractors, offering SOAP notes, scheduling, and intake forms. Closely comparable in target customer and core feature set, explicitly named in Noterro's competitor comparison pages.
• MassageBook: Practice management platform targeted primarily at massage therapists with online booking, SOAP notes, and payment processing. Direct peer within Noterro's primary vertical and named competitor in Noterro's comparison content.
• SimplePractice: Practice management software for health and wellness professionals including therapists, counselors, and allied health practitioners. Comparable EHR, scheduling, and billing functionality with a similar SMB customer profile.
• Vagaro: Salon, spa, and clinic management platform used by massage therapists and wellness practitioners, with appointment booking, POS, and marketing features. Direct peer and the primary pricing comparator Noterro uses in its marketing ($588/year savings claim).

Broad incumbents

• Mindbody: Large, well-capitalized wellness business management platform serving spas, salons, fitness studios, and health practices. Overlaps with Noterro in massage and wellness verticals but operates at much greater scale and broader feature scope.
• Kareo (Tebra): Cloud-based clinical and business management platform for independent practices with EHR, billing, and patient engagement. Broader primary-care focus but comparable in delivering integrated charting, billing, and practice management to small practices.

Emerging players

• Acuity Scheduling: Self-serve appointment scheduling software used by solo health and wellness practitioners. Partial overlap with Noterro's online booking and reminders but lacks full clinic/EHR functionality; useful comparison for the scheduling portion of Noterro's offering.
• Pabau: Practice management software for clinics and wellness businesses offering booking, medical records, and marketing automation. Comparable feature set and SMB positioning with growing presence in allied health verticals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/hellonoterro
• LinkedInlinkedin.com/company/noterro

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Noterro