2cloudnine
Salesforce-native unified workforce management platform serving healthcare and staffing enterprises with agentic AI-powered payroll, time and attendance, billing, and award interpretation across nine countries.
- Company typePrivate
- Founded2009
- HeadquartersMelbourne, Australia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What 2cloudnine does
2cloudnine is a Salesforce-native unified workforce management platform founded in 2009 in Melbourne, Australia, serving healthcare providers and staffing/recruitment enterprises. Its core product suite covers payroll, time and attendance, award interpretation, billing, vendor management system (VMS) connectivity, rate and margin management, and Basecamp (a mid-market staffing variant targeting agencies with 200-1,000 payees). The platform is built natively on Salesforce and increasingly powered by Agentforce agentic AI, including the recently introduced 2IQ MCP integration that enables autonomous handling of payroll processing, award compliance, and billing calculations across structured workforce data.
The company monetises through enterprise SaaS subscriptions priced on a quote basis for organizations ranging from 250 to 10,000+ employees, supplemented by professional services delivered through a network of certified implementation partners. Its geographic footprint spans nine countries — Australia, the United Kingdom, the United States, China, Singapore, Malaysia, India, New Zealand, Hong Kong, and Japan — though primary operational scale is concentrated in Australia with active expansion into the US and UK. Named enterprise customers include Allegis Group (managing 6,000+ workers on the platform), Protech (4,000+ workers), McArthur, Hender Group, Anglicare Tasmania, Home Base, QuestCare, and New Chapter Support, indicating a focus on mid-to-large healthcare and staffing operators rather than SMB. The company employs between 11 and 50 staff.
2cloudnine firmographics
Firmographics- Name
- 2cloudnine
- Legal name
- 2cloudnine Pty Ltd
- Website
- https://2cloudnine.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Salesforce-native unified workforce management platform serving healthcare and staffing enterprises with agentic AI-powered payroll, time and attendance, billing, and award interpretation across nine countries.
- Ownership category
- akta.pro rank
2cloudnine industry classification
Industry- Product category
- Workforce Management Software
- NAICS
- Payroll Services (541214), Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Payroll Software & Payroll-as-a-Service (SaaS) (BPACAIAB)
- akta.pro secondary industries
- Human Capital Management (HCM) & Payroll Platforms (HDAEAEAJ), Bill Pay, Invoicing & Payables Platforms (BPAMAFAF), Employer Payroll Processing (SMB & Enterprise) (FSAMAKAA)
Keywords
Where 2cloudnine is headquartered
LocationHeadquarters
- HQ city
- Melbourne
- HQ country
- Australia
- HQ region
- Oceania
Offices3 records
Markets served
2cloudnine business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- SaaS Platform Subscription: Annual or multi-year subscription model for access to unified workforce management platform with modules for payroll, time & attendance, billing, and award interpretation
- Professional Services: Implementation and consulting services delivered through certified implementation partners for platform deployment and customization
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise subscription pricing based on organization size and modules selected |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
2cloudnine product offering
Product offeringCore offering
2cloudnine delivers a Salesforce-native unified workforce management platform that automates payroll, time and attendance, award interpretation, billing, and analytics for healthcare providers and staffing/recruitment agencies. The platform replaces fragmented front-, middle-, and back-office systems with a single schedule-to-pay workflow, augmented by agentic AI capabilities and deep integrations with Salesforce Health Cloud, ATS systems, and Vendor Management Systems.
Product overview
2cloudnine offers a unified workforce management platform built natively on Salesforce, powered by Agentforce for staffing and healthcare enterprises. The core platform unifies front, middle, and back office operations including payroll, time & attendance, billing, award interpretation, and analytics. Key modules include: Basecamp (standardized pre-built solution for mid-sized agencies 200-1,000 workers); Advanced Rate & Margin Management; Intelligent Time, PTO & Expense Management; Time & Compliance Engine; Automated Billing & Invoicing; VMS Connect; and Travel & Per Diem Management. Healthcare-specific features include SCHADS Award Interpretation, Payroll, and Budgeting & Analytics. The platform targets organizations with 250 to 10,000+ employees and is available via Salesforce AppExchange with dedicated Healthcare and Staffing solutions.
Differentiator
Problem solved
Functional benefit
Products and services
- 2cloudnine Unified Workforce Platform Salesforce-native unified workforce management platform connecting front, middle, and back office operations for staffing and healthcare enterprises; powers schedule-to-pay workflows with agentic AI, handling payroll, time and attendance, billing, award interpretation, and analytics across multiple jurisdictions.
- Basecamp Standardized, pre-built onboarding solution for mid-sized staffing and recruitment agencies with 200-1,000 workers; pre-configured Salesforce-native foundation with agentic AI accelerating workflows for faster time to value without lengthy implementation projects.
- 2cloudnine Awards Interpretation & Payroll for Healthcare (AppExchange) Salesforce AppExchange listing covering award interpretation and payroll for healthcare organizations; includes SCHADS, Nurses, Aged Care awards, and custom EBAs with pre-built templates and automated compliance.
- 2cloudnine End-to-End Payroll Platform (AppExchange) Salesforce AppExchange listing for the core payroll engine handling gross-to-net calculations including allowances, deductions, and statutory withholdings; designed for organizations with 250 to 10,000+ employees with real-time analytics and built-in compliance.
- Healthcare Solutions Healthcare-specific workforce management solution including SCHADS Award Interpretation, Time and Attendance, Payroll, Budgeting and Analytics; pre-loaded templates for Nurses, Aged Care, and other healthcare awards with automated compliance for Single Touch Payroll Phase 2 and SuperStream.
- Recruitment & Labour Hire Solutions Staffing-specific workforce management solution including Rates Management, Time and Expenses, Award Interpretation, Payroll, Billing, and Basecamp; unified platform for recruitment and labour-hire agencies to manage front-office to back-office operations.
- 2IQ (MCP Integration) Model Context Protocol (MCP) integration that enables AI-driven workflows across the 2cloudnine workforce management platform.
Quantifiable outcome
- 60% reduction in timesheet management workload
- +7 more outcomes
Companies that use 2cloudnine
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles4 records
2cloudnine technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability3 records
Feature9 records
2cloudnine partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core, minor and flagship.
- Newbury PartnerscorePartnership to serve more staffing firms on Salesforce in US and UK markets. Newbury Partners brings profound understanding of middle office operations.
- Solving ITcoreStrategic partnership to bring unified workforce platform to U.S. staffing firms on Salesforce.
- 1218 GlobalminorStrategic partnership to help UK staffing and recruitment firms with complexity and scale transform their operations.
- SalesforceflagshipPlatform built natively on Salesforce with deep ecosystem integration. Seamless connector into Salesforce Health Cloud for healthcare. Listed on AppExchange with multiple products.
- nuucocoreSpecialist implementation partner for 2cloudnine products, supporting clients to utilise Salesforce platform. Successfully delivered implementations across Australia and New Zealand.
- BullhorncoreTechnology partner providing Applicant Tracking System integration for seamless data flow from recruitment to payroll.
- 8SquadminorSalesforce Summit Partner specialising in digital transformation for healthcare organizations.
- AlphasysminorManaged IT services and cyber security solutions for Australian businesses with Salesforce expertise.
- SkieminorBusiness transformation consultancy for Australian organisations with strategic advice and technology implementation.
Scale indicators14 records
Recent moves7 records
Expansion highlights5 records
2cloudnine competitors and assessment
Company assessmentDirect peers
- Viventium: Viventium is a payroll and HR software provider purpose-built for the healthcare sector, including home care, skilled nursing, and assisted living. It directly competes with 2cloudnine's healthcare vertical by automating award/regulatory interpretation and complex pay rules for healthcare employers.
- WorkForce Software: WorkForce Software (a UKG company) provides workforce management solutions including time & attendance, scheduling, and compliance for industries with complex pay rules such as staffing and healthcare. It directly competes with 2cloudnine's Time & Compliance Engine and award interpretation capabilities.
- Asure Software: Asure Software offers SMB-focused payroll, HR, and workforce management solutions delivered as SaaS. It competes with 2cloudnine in payroll and time & attendance, particularly for smaller employers, though Asure lacks 2cloudnine's Salesforce-native architecture.
- isolved: isolved provides cloud-based payroll, HR, and workforce management software for SMB and mid-market employers. It competes with 2cloudnine in payroll SaaS, especially for staffing agencies, though it is not built natively on Salesforce.
- CloudPay: CloudPay delivers global payroll and payment solutions for multinational employers across 130+ countries. It overlaps with 2cloudnine on multi-country payroll capability and enterprise customer base, particularly for organizations with distributed workforces.
Broad incumbents
- UKG (Ultimate Kronos Group): UKG is a large incumbent HCM and workforce management provider serving enterprises across many industries. It overlaps with 2cloudnine on payroll, time & attendance, and compliance, but UKG offers broader, suite-based coverage rather than a Salesforce-native specialized product.
- ADP: ADP is the largest global payroll and HR services provider, offering both SaaS and managed payroll solutions. It competes with 2cloudnine in payroll processing but lacks 2cloudnine's Salesforce-native positioning and vertical specialization in healthcare awards and staffing.
- Workday: Workday is a major cloud HCM, payroll, and financial management platform for large enterprises. It is listed as a technology integration partner of 2cloudnine, but Workday's broader suite competes with 2cloudnine for enterprise payroll and workforce management deals.
- Dayforce (formerly Ceridian): Dayforce is a global HCM and payroll platform serving mid-to-large employers. It competes with 2cloudnine across payroll, time & attendance, and workforce management, with broader suite functionality but no Salesforce-native or healthcare-award specialization.
- Paychex: Paychex is a large payroll, HR, and benefits provider focused on SMB and mid-market employers. It competes with 2cloudnine's mid-market Basecamp offering but lacks vertical depth in healthcare awards and staffing-specific workflows.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
2cloudnine social profiles
Digital presence2cloudnine compliance and trust
Trust signalCompliance3 records
2cloudnine financial estimates
Financial estimateRevenue estimate
Valuation estimate
2cloudnine leadership team
Management profileNumber of profiles
Profiles12 records
2cloudnine funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
2cloudnine M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about 2cloudnine
What does 2cloudnine do?
2cloudnine delivers a Salesforce-native unified workforce management platform that automates payroll, time and attendance, award interpretation, billing, and analytics for healthcare providers and staffing/recruitment agencies. The platform replaces fragmented front-, middle-, and back-office systems with a single schedule-to-pay workflow, augmented by agentic AI capabilities and deep integrations with Salesforce Health Cloud, ATS systems, and Vendor Management Systems.
Is 2cloudnine a public or private company?
2cloudnine is a private company. It is classified as venture growth investor backed and is currently operating.
When was 2cloudnine founded?
2cloudnine was founded in 2009. It employs 11 to 50 people.
Where is 2cloudnine based?
2cloudnine is headquartered in Melbourne, Australia, in the Oceania region.
How does 2cloudnine make money?
Two revenue lines are on record. SaaS Platform Subscription is the primary driver. The others are professional Services.
Who are 2cloudnine's main competitors?
Direct peers on record are Viventium, WorkForce Software, Asure Software, isolved and CloudPay. Broad incumbents are UKG (Ultimate Kronos Group), ADP, Workday, Dayforce (formerly Ceridian) and Paychex.
Does 2cloudnine have an API?
Yes. 2cloudnine offers an MCP (Model Context Protocol) integration called 2IQ. Jesse Windebank is noted as working on the MCP offering: 2IQ. The platform provides open APIs for integrations with external platforms. The platform integrates with various VMS systems including SAP Fieldglass and Beeline via VMS Connect, with real-time data ingestion capabilities. The platform runs natively on Salesforce with enterprise-grade security, scale, and reliability, with APIs for connecting to finance systems and ERP.
What industry is 2cloudnine in?
2cloudnine's product category is Workforce Management Software. Its primary akta.pro industry code is BPACAIAB, Payroll Software & Payroll-as-a-Service (SaaS), with a secondary code of HDAEAEAJ, Human Capital Management (HCM) & Payroll Platforms. Its NAICS code is 541214 and its SIC code is 7372.