NuWave Technology Partners
NuWave Technology Partners is a Michigan-based, family-owned Managed Service Provider founded in 2005 that delivers AI-integrated managed IT, cybersecurity, and cloud services to mid-sized manufacturers and professional services firms across the state, anchored by its NuWave 360 4.0 platform.
- Company typePrivate
- Founded2005
- HeadquartersKalamazoo, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What NuWave Technology Partners does
NuWave Technology Partners is a privately held, Michigan-based Managed Service Provider (MSP) founded on March 1, 2005, by Chad Paalman (CEO), Kyle Paalman (President), and their father Rick Paalman. The company delivers AI-integrated managed IT services to mid-sized manufacturers and professional services firms across Michigan, operating from seven offices spanning Grand Rapids (headquarters), Kalamazoo, Lansing, St. Joseph, Traverse City, Southfield, and Jackson. Its service portfolio covers fully-managed IT, co-managed IT augmentation, cybersecurity, cloud, network, collaboration, and infrastructure services, anchored by an "operational resilience" value proposition centered on predictive rather than reactive support.
The company's core platform is NuWave 360 4.0, an AI-integrated monitoring and management product that combines AI-powered threat detection, predictive maintenance, automated compliance reporting, and a 24/7 Security Operations Center. The platform is built on the Microsoft technology stack and aligns with the NIST Cybersecurity Framework, including NIST 800-171. NuWave reports managing over 4,000 endpoints across hundreds of Michigan business networks. A 2025 partnership with Prescott (a Registered Provider Organization) extends the offering into AI strategy consulting and CMMC compliance services for defense contractors.
NuWave operates a subscription-based revenue model with flat-rate monthly pricing for managed services, supplemented by project-based professional services revenue through the Prescott partnership. Go-to-market is direct enterprise field sales targeting mid-market decision-makers in Michigan. The company is entirely founder/family-owned with no disclosed institutional investors, funding rounds, or M&A activity. Named customers include Magic Transportation, Biewer Lumber, Capital Region International Airport, and City Rescue Mission of Lansing, spanning transportation, manufacturing, government/aviation, and non-profit sectors.
NuWave Technology Partners firmographics
Firmographics- Name
- NuWave Technology Partners
- Legal name
- NuWave Technology Partners
- Website
- https://nuwavepartners.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- NuWave Technology Partners is a Michigan-based, family-owned Managed Service Provider founded in 2005 that delivers AI-integrated managed IT, cybersecurity, and cloud services to mid-sized manufacturers and professional services firms across the state, anchored by its NuWave 360 4.0 platform.
- Ownership category
- akta.pro rank
NuWave Technology Partners industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Endpoint & Device Management (UEM/MDM) Services (BPAEABAF)
- akta.pro secondary industries
- Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Managed OT Security Services (MSSP/MDR for ICS/OT) (HDADAJAN)
Keywords
Where NuWave Technology Partners is headquartered
LocationHeadquarters
- HQ city
- Kalamazoo
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
NuWave Technology Partners business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Revenue model
- Fully-Managed IT Services: Complete IT department services including 24/7 monitoring, security, help desk support, server and workstation management, network infrastructure, backup and disaster recovery, cloud solutions, and strategic planning. Delivered as a flat-rate monthly service.
- Co-Managed IT Services: Augmentation services for organizations with existing in-house IT teams, adding predictive monitoring, AI integration, cybersecurity expertise while the client's team maintains control. Complement to internal capabilities.
- AI Strategy and CMMC Services: Specialized consulting services delivered through partnership with Prescott for AI strategy development and CMMC compliance guidance for defense contractors.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Fully-Managed IT Services with predictable flat-rate pricing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
NuWave Technology Partners product offering
Product offeringCore offering
NuWave Technology Partners is a Michigan-based Managed Service Provider (MSP) delivering AI-integrated IT management to mid-sized manufacturers and professional services firms. The company delivers fully-managed and co-managed IT services through its proprietary NuWave 360 4.0 platform, covering cybersecurity (NIST-aligned), cloud, network, collaboration, and infrastructure services on a flat-rate subscription basis. It also provides specialized AI strategy consulting and CMMC compliance services through its partnership with Prescott.
Product overview
NuWave Technology Partners is an AI-integrated Managed Service Provider (MSP) offering a unified managed IT services portfolio built around NuWave 360 4.0 as the core delivery platform. The portfolio includes Cybersecurity Services (NIST-aligned five-layer security), Cloud Solutions branded as NuWave Connect, Network Services, Collaboration Services (Microsoft platform standardization), and I.T. Infrastructure Services. Service delivery operates through two models: Fully-Managed Solutions (complete IT department replacement) and Co-Managed Solutions (team augmentation). A partnership with Prescott extends capabilities into AI Strategy and CMMC compliance services for defense contractors. The company manages over 4,000 endpoints across Michigan, targeting mid-sized manufacturers and professional services firms with AI-integrated predictive prevention as the differentiator.
Differentiator
Problem solved
Functional benefit
Products and services
- NuWave 360 4.0 Flagship AI-integrated managed IT services platform combining 20+ years of MSP expertise with AI-powered monitoring, predictive threat detection, and enterprise-grade security delivered as standard features across both fully-managed and co-managed service delivery models.
- Cybersecurity Services Comprehensive security solutions following NIST standards, delivering five layers of connected protection (Identify, Protect, Detect, Respond, Recover), including network firewalls, endpoint protection, AI-powered threat detection, email security, and automated incident response.
- Cloud Solutions (NuWave Connect) Cloud computing solution running on a Cisco-based private environment and public cloud ecosystem, providing secure, scalable cloud infrastructure with Microsoft platform integration, single login configuration, and security built in from the start.
- Network Services Network infrastructure solutions addressing connectivity, bandwidth, and security, including right-sized firewalls, optimized wireless coverage, upgraded equipment, network separation, ISP coordination, usage-based design, and complete network view analysis.
- Collaboration Services Unified communication and collaboration platform standardized on Microsoft, including video conferencing, mobile device applications, real-time team collaboration, and complete system integration with hardware configuration and network bandwidth optimization.
- I.T. Infrastructure Services Infrastructure design and implementation focused on reliability, performance, security, and scalability, building resilient systems with early monitoring, backup equipment, automatic switching, and a connected approach managing the complete environment as a single setup.
- Fully-Managed Solutions Complete IT department service model handling strategy, execution, and outcomes, including 24/7 monitoring, predictive technology, fixed-rate pricing, help desk support, server/workstation management, network infrastructure, backup and disaster recovery, and strategic planning.
- Co-Managed Solutions Augmentation service for organizations with existing in-house IT teams, adding predictive monitoring, automated threat detection, AI integration, and specialized expertise while preserving internal team control and institutional knowledge.
- AI Strategy and CMMC Services (via Prescott Partnership) Specialized AI strategy development and CMMC compliance guidance delivered through partnership with Prescott, including 30-day AI roadmap engagements, AI adoption and training, and CMMC certification preparation for defense contractors.
Quantifiable outcome
- 4,000+ endpoints managed across hundreds of Michigan networks
- +2 more outcomes
Companies that use NuWave Technology Partners
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles2 records
NuWave Technology Partners technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature4 records
NuWave Technology Partners partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- PrescottcoreNuWave has partnered with Prescott to deliver AI strategy development and CMMC compliance services. Prescott is a Registered Provider Organization (RPO) that helps mid-market companies navigate AI adoption and CMMC requirements for defense contractors. The partnership enables NuWave to offer specialized AI strategy (30-day engagement, AI roadmaps, adoption, training, security) and CMMC compliance guidance including practice assessments before official C3PAO certification assessments.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
NuWave Technology Partners competitors and assessment
Company assessmentDirect peers
- Corporate Technologies: Michigan-based IT managed services provider serving mid-market organizations across the Midwest. Direct geographic and segment overlap with NuWave, including manufacturing and professional services clients.
- Kelser Corporation: Managed IT and cybersecurity services firm focused on mid-market and enterprise clients. Comparable managed services, cybersecurity, and cloud offerings to NuWave's portfolio.
- Dataprise: National managed services provider delivering IT management, cybersecurity, and cloud services to mid-market and enterprise. Closely aligned business model and customer profile to NuWave.
- Ntiva: Managed IT services and cybersecurity firm serving SMB and mid-market clients across multiple U.S. regions. Direct competitor in the managed services plus cybersecurity bundle.
- Netgain Technology: Managed IT, cloud, and security services provider for mid-market organizations. Similar subscription-based managed services delivery model and customer focus.
- Logically: National managed IT and cybersecurity services provider with strong mid-market presence. Comparable fully-managed and co-managed service delivery model and customer profile.
Regional players
- Imagine IT: Midwest-based managed IT services and cybersecurity provider serving SMB and mid-market clients. Comparable service portfolio with a regional footprint adjacent to NuWave's Michigan base.
Broad incumbents
- Kyndryl: Global enterprise IT infrastructure services provider spun out of IBM. Represents the large-incumbent competitive threat in the managed services space, with broader scale and capability.
- Compucom: Large managed IT services and workplace solutions provider serving enterprise and mid-market customers. Competes in the broader managed services and end-user support category.
Others
- ConnectWise: Leading RMM and PSA platform provider for MSPs. Ecosystem enabler and de facto standard tooling vendor for MSPs comparable to NuWave; competition comes through channel partner MSPs that standardize on ConnectWise.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
NuWave Technology Partners social profiles
Digital presenceNuWave Technology Partners compliance and trust
Trust signalCompliance1 record
NuWave Technology Partners financial estimates
Financial estimateRevenue estimate
Valuation estimate
NuWave Technology Partners leadership team
Management profileNumber of profiles
Profiles2 records
NuWave Technology Partners funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NuWave Technology Partners M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NuWave Technology Partners
What does NuWave Technology Partners do?
NuWave Technology Partners is a Michigan-based Managed Service Provider (MSP) delivering AI-integrated IT management to mid-sized manufacturers and professional services firms. The company delivers fully-managed and co-managed IT services through its proprietary NuWave 360 4.0 platform, covering cybersecurity (NIST-aligned), cloud, network, collaboration, and infrastructure services on a flat-rate subscription basis. It also provides specialized AI strategy consulting and CMMC compliance services through its partnership with Prescott.
Is NuWave Technology Partners a public or private company?
NuWave Technology Partners is a private company. It is classified as family owned and is currently operating.
When was NuWave Technology Partners founded?
NuWave Technology Partners was founded in 2005. It employs 51 to 100 people.
Where is NuWave Technology Partners based?
NuWave Technology Partners is headquartered in Kalamazoo, United States, in the North America region.
How does NuWave Technology Partners make money?
Three revenue lines are on record. Fully-Managed IT Services are the primary driver. The others are co-Managed IT Services and AI Strategy and CMMC Services.
Who are NuWave Technology Partners's main competitors?
Direct peers on record are Corporate Technologies, Kelser Corporation, Dataprise, Ntiva, Netgain Technology and Logically. Imagine IT is listed as a regional player. Broad incumbents are Kyndryl and Compucom. ConnectWise is listed as an others.
Does NuWave Technology Partners have an API?
No public API is recorded for NuWave Technology Partners.
What industry is NuWave Technology Partners in?
NuWave Technology Partners's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAF, Endpoint & Device Management (UEM/MDM) Services, with a secondary code of BPAEABAD, Network Management (LAN/WAN/Wi‑Fi) Services. Its NAICS code is 54151 and its SIC code is 7370.