Ascend Technology Group
Omaha-based managed IT services and cybersecurity provider founded in 2005, delivering subscription-based managed IT, co-managed IT, MDR, and fractional CIO services to small and mid-market businesses across accounting, legal, manufacturing, education, and nonprofit verticals locally and nationwide.
- Company typePrivate
- Founded2005
- HeadquartersOmaha, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Ascend Technology Group does
Ascend Technology Group is a privately held managed IT services provider (MSP) and managed security services provider (MSSP) headquartered in Omaha, Nebraska. Founded in 2005 by John Gerdes, the company delivers subscription-based outsourced IT management, co-managed IT, cybersecurity, and fractional CIO/vCIO services to small and mid-market businesses in Omaha and across the United States. It operates dedicated service modules for accounting firms, law firms, manufacturing, education, and nonprofits, each tailored to industry-specific compliance frameworks (HIPAA, SOC, FINRA, CMMC, NIST SP 800-171, ITAR, FERPA, GDPR, ABA, SOX, GLBA, PCI-DSS, FTC Safeguards Rule). Ascend reports 20+ years of operation, 97% client retention, and 124+ five-star Google Reviews, and maintains partnership relationships with the CPA Society of Nebraska, the federal E-Rate program, and TechSoup.
The underlying technology platform is a managed IT and security stack centered on 24/7 NOC/SOC monitoring, AI-powered advanced threat detection, managed detection and response (MDR), automated backup and disaster recovery, identity and access management, and a multi-layered cybersecurity stack (endpoint, email, web filtering, firewalls, VPN, intrusion detection/prevention). Cloud management covers Microsoft 365, Google Workspace, and Azure, with integrations into vertical-specific software including Clio, iManage, NetDocs, QuickBooks, Thomson Reuters, CCH, Sage, Drake, INKY, ERP systems, and education-platform tools. AI/ML capabilities are applied to anomaly detection on security logs and to predictive maintenance analytics on manufacturing IoT sensor data.
Go-to-market is direct: a consultative sales motion with free discovery consultations, HubSpot-scheduled meetings, phone and email outreach, content marketing via the company blog, and Google Reviews as social proof. Pricing is quote-based and not publicly disclosed; the small business tier starts at approximately $300/month, fully managed and co-managed IT are billed as flat monthly fees per user or device, and vCIO engagements are priced at roughly $250/hour or $2,000-$10,000/month. The company is privately owned with no disclosed institutional investors, funding events, or M&A activity.
Ascend Technology Group firmographics
Firmographics- Name
- Ascend Technology Group
- Legal name
- Ascend Technology Group
- Website
- https://ascendtg.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Omaha-based managed IT services and cybersecurity provider founded in 2005, delivering subscription-based managed IT, co-managed IT, MDR, and fractional CIO services to small and mid-market businesses across accounting, legal, manufacturing, education, and nonprofit verticals locally and nationwide.
- Ownership category
- akta.pro rank
Ascend Technology Group industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)
- akta.pro primary industry
- High Availability & Failover Architecture Services (BPAEALAE)
- akta.pro secondary industry
- Enterprise Architecture & IT Operating Model (BPAHAEAB)
Keywords
Where Ascend Technology Group is headquartered
LocationHeadquarters
- HQ city
- Omaha
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Ascend Technology Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services (Fully Managed): Comprehensive outsourced IT management including 24/7 monitoring, network management, cybersecurity, help desk support, cloud management, data backup, and strategic planning. Billed as a flat monthly fee based on user count and service scope. Covers businesses without internal IT teams.
- Co-Managed IT Services: Partnership model where Ascend supplements existing in-house IT teams. Services include help desk overflow, security monitoring, cloud migration, project collaboration, and disaster recovery. Billed as a fixed monthly fee based on number of devices or users supported. Targets companies with 50-200 employees.
- Cybersecurity Services (MSSP): Dedicated security services including endpoint protection, email security, network security, vulnerability management, MDR, compliance support, and incident response. Delivered as a subscription alongside managed IT or as standalone services.
- Fractional IT Leadership / vCIO Services: Virtual CIO engagement providing strategic IT planning, technology roadmapping, security/compliance consulting, automation guidance, and project implementation. Delivered at an hourly rate starting at ~$250/hour or via monthly subscription ranging from $2,000-$10,000/month depending on organization size and scope.
- Cloud Solutions and Migration: Cloud migration and ongoing management services including Microsoft 365, Google Workspace, Azure migrations, secure cloud storage, and cloud-based collaboration tools. Typically bundled within managed IT or co-managed IT subscriptions.
- Specialized Industry IT Services: Industry-specific managed IT services for manufacturing (OT/IT integration, ERP support, CMMC compliance), law firms (iManage, Clio, NetDocs integration), accounting firms (QuickBooks, CCH, Drake, Thomson Reuters), schools (E-Rate support, FERPA compliance), and nonprofits (donor database security, TechSoup).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Small Business Lite — entry-level managed IT starting at $300/month |
| Subscription | Monthly | Fully Managed IT — flat monthly fee based on user count and scope |
| Subscription | Monthly | Co-Managed IT — flat monthly fee based on devices/users supported |
| Subscription | Monthly | vCIO / Fractional CIO — $250/hour or $2,000-$10,000/month |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels6 records
Ascend Technology Group product offering
Product offeringCore offering
Ascend Technology Group is an Omaha-based managed IT services provider delivering 24/7 proactive network and security monitoring, helpdesk support, cloud management, automated backup, and strategic IT planning to small and mid-market businesses. Its portfolio spans fully managed IT, co-managed IT partnerships with in-house IT teams, dedicated cybersecurity/MSSP services, fractional CIO (vCIO) consulting, and vertical-specific packages for manufacturing, legal, accounting, education, and nonprofit clients.
Product overview
Ascend Technology Group is a managed IT services provider offering a modular portfolio of services centered around core managed IT infrastructure management. The primary offering is Managed IT Services, which provides 24/7 monitoring, security, helpdesk support, cloud solutions, and data backup. This core service is supplemented by specialized vertical-specific modules including Manufacturing IT Services, Education IT Services, Law Firm IT Services, Nonprofit IT Services, and Accounting IT Services, each tailored to industry-specific compliance requirements and software integrations. Additional modules include Co-Managed IT Services for organizations with existing IT staff, Cybersecurity Services for dedicated security operations, and Fractional IT Leadership for strategic vCIO consulting. Small Business IT Services provides a scaled, entry-level version of managed IT starting at $300/month.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 97% client retention rate
- +6 more outcomes
Companies that use Ascend Technology Group
Customer profileNamed customers9 records
Segments6 records
Ideal customer profiles5 records
Ascend Technology Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration22 records
AI capability4 records
Feature5 records
Ascend Technology Group partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered supporting.
- E-Rate ProgramsupportingAscend is E-Rate qualified, enabling them to help schools reduce costs on hardware purchases and eligible tech services through the federal E-Rate program. This partnership allows Ascend to offer reduced-cost IT services to educational institutions.
- TechSoupsupportingAscend helps nonprofits identify and access discount programs available through TechSoup and similar nonprofit discount platforms, enabling clients to obtain software and hardware at significantly reduced costs.
- CPA Society of NebraskasupportingAscend has been a key partner to the CPA Society of Nebraska for a number of years, providing IT support and guidance to accounting professionals in the region. Not officially endorsed but known and trusted by the society.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Ascend Technology Group competitors and assessment
Company assessmentDirect peers
- Ntiva: Ntiva is a national managed IT services and cybersecurity provider serving SMB and mid-market clients with 24/7 NOC/SOC, co-managed IT, and vCIO services. Closely comparable to Ascend across the same core offerings, target customer profile, and subscription pricing model, but at substantially greater scale.
- Dataprise: Dataprise is one of the largest US managed IT and cybersecurity providers, offering fully managed, co-managed, MDR, and cloud services to mid-market and enterprise. Directly comparable to Ascend in service mix and customer segmentation, though operating at national scale with a much larger engineering bench.
- Impact Networking: Impact Networking is a Midwest-based managed IT, cybersecurity, and document management provider serving SMB and mid-market businesses. Highly comparable service portfolio to Ascend, including vertical specialization, and overlapping geographic footprint in the central US.
- TeamLogic IT: TeamLogic IT is a national franchise MSP providing managed IT, cybersecurity, and cloud services to SMBs. Directly comparable to Ascend's core managed IT offering and SMB target segment, with similar subscription-based pricing, though distributed across franchisees rather than a single owner-operator.
Emerging players
- Arctic Wolf: Arctic Wolf is a pure-play MSSP offering 24/7 managed detection and response and security operations as a subscription service, often delivered through partner MSPs. Comparable to Ascend's MDR/cybersecurity module, but typically works alongside or through MSPs rather than competing directly on full-stack managed IT.
- Huntress: Huntress provides managed cybersecurity platforms (endpoint detection, identity threat detection, SIEM) purpose-built for SMBs and the MSPs that serve them. Comparable to the security stack underpinning Ascend's cybersecurity offering, though Huntress operates at a larger scale and is primarily delivered via the MSP channel.
Broad incumbents
- TPx Communications: TPx is a national managed services and connectivity provider offering managed IT, UCaaS, and security to SMB and mid-market. Broadly comparable to Ascend's managed IT + cybersecurity portfolio as part of a wider connectivity-focused portfolio, but at significantly greater scale and without Ascend's vertical specialization depth.
Others
- ConnectWise: ConnectWise is a leading software platform vendor for MSPs (PSA, RMM, cybersecurity). Not a direct competitor, but a key ecosystem enabler that Ascend's technicians likely use to operate the managed services practice — comparable as adjacent tooling infrastructure rather than a substitute.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Ascend Technology Group social profiles
Digital presenceAscend Technology Group compliance and trust
Trust signalCompliance13 records
Ascend Technology Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ascend Technology Group leadership team
Management profileNumber of profiles
Profiles2 records
Ascend Technology Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ascend Technology Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ascend Technology Group
What does Ascend Technology Group do?
Ascend Technology Group is an Omaha-based managed IT services provider delivering 24/7 proactive network and security monitoring, helpdesk support, cloud management, automated backup, and strategic IT planning to small and mid-market businesses. Its portfolio spans fully managed IT, co-managed IT partnerships with in-house IT teams, dedicated cybersecurity/MSSP services, fractional CIO (vCIO) consulting, and vertical-specific packages for manufacturing, legal, accounting, education, and nonprofit clients.
Is Ascend Technology Group a public or private company?
Ascend Technology Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Ascend Technology Group founded?
Ascend Technology Group was founded in 2005. It employs 1 to 10 people.
Where is Ascend Technology Group based?
Ascend Technology Group is headquartered in Omaha, United States, in the North America region.
How does Ascend Technology Group make money?
Six revenue lines are on record. Managed IT Services (Fully Managed) is the primary driver. The others are co-Managed IT Services, cybersecurity Services (MSSP), fractional IT Leadership / vCIO Services, cloud Solutions and Migration and specialized Industry IT Services.
Who are Ascend Technology Group's main competitors?
Direct peers on record are Ntiva, Dataprise, Impact Networking and TeamLogic IT. Emerging players are Arctic Wolf and Huntress. TPx Communications is listed as a broad incumbent. ConnectWise is listed as an others.
Does Ascend Technology Group have an API?
No public API is recorded for Ascend Technology Group.
What industry is Ascend Technology Group in?
Ascend Technology Group's product category is Managed IT Services. Its primary akta.pro industry code is BPAEALAE, High Availability & Failover Architecture Services, with a secondary code of BPAHAEAB, Enterprise Architecture & IT Operating Model. Its NAICS code is 54151 and its SIC code is 7373.