best it - eCommerce solutions group
best it is a German digital commerce agency founded in 2000 that delivers strategy, implementation, and managed services across Shopware, Spryker, commercetools, and other premium platforms for mid-market and enterprise clients in the DACH region.
- Company typePrivate
- Founded2000
- HeadquartersBerlin, Germany
- Headcount11–50
- GTM typeB2B
- OfferingServices
What best it - eCommerce solutions group does
best it GmbH is a privately held German digital commerce agency founded in 2000 and headquartered in Velen (Münsterland) with registered offices in Berlin and additional locations in Düsseldorf, Köln, and Amstetten (Austria). The company delivers end-to-end e-commerce services across Strategy, Implementation (Commerce, PIM/Data Management, CRM/Customer Engagement, UX/UI), Operations (Application Management Services, Continued Development, Performance Optimization), and Enablement (Workshops, Team Building, Process Design). It targets mid-market and enterprise clients in the DACH region through a sales-led go-to-market anchored by certified partnerships with 43 premium technology vendors — including Shopware (Platinum), Spryker (Solution), SCAYLE (Solution), commercetools, Shopify Plus, and Pimcore (Platinum) — which allows platform-agnostic recommendations rather than vendor lock-in.
Revenue is generated through four primary streams: project-based implementation (€20K pilots up to €400K–€800K+ enterprise multi-market rollouts), recurring Application Management Services at €3K–€10K/month, strategy and consulting engagements (including fixed-price Quick Checks), and enablement/training workshops. Indicative pricing for Spryker-based B2B implementations ranges from €80K–€150K for a basis B2B shop to €400K–€800K+ for enterprise multi-market builds; fulfillmenttools omnichannel pilots range from €20K–€50K. The customer book includes 8+ named enterprise references (Tom Tailor, SLV, Intersport, Gourmondo, Borussia Dortmund, eismann, FC Schalke 04) and mid-market clients such as Möbel Rogg and ter Hürne.
Ownership is anchored by founder/CEO Manuel Strotmann, with RP Digital GmbH (a subsidiary of Rheinische Post Mediengruppe) holding a 49% stake in best it AG effective January 1, 2023. The company has executed two acquisitions — Jankowfsky AG in 2016 (Freiburg) and anyMOTION GmbH in December 2024 (Düsseldorf, expanding into Automotive, Energy, and Pharma/Healthcare). Recent product launches include the Agentic Experience (AX) service module and a Quick Checks portfolio (E-Com Readiness Check, UX Quick Check, AI Potenzial-Check, CRO Quick Check), positioning AI as a cross-cutting lever across PIM, CRM, Commerce, and Marketing Automation rather than a standalone offering.
best it - eCommerce solutions group firmographics
Firmographics- Name
- best it - eCommerce solutions group
- Legal name
- best it GmbH
- Website
- https://bestit.de
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- best it is a German digital commerce agency founded in 2000 that delivers strategy, implementation, and managed services across Shopware, Spryker, commercetools, and other premium platforms for mid-market and enterprise clients in the DACH region.
- Ownership category
- akta.pro rank
best it - eCommerce solutions group industry classification
Industry- Product category
- Digital Commerce Consulting Services
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Marketing Consulting Services (541613)
- SIC
- Services-Management Consulting Services (8742), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Customer Experience (CX) & Digital Experience (BPAHAEAC)
- akta.pro secondary industry
- Customer Service/Support CRM & Contact Center Platforms (BPAFAFAK)
Keywords
Where best it - eCommerce solutions group is headquartered
LocationHeadquarters
- HQ city
- Berlin
- HQ country
- Germany
- HQ region
- Europe
Offices5 records
Markets served
best it - eCommerce solutions group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Project-Based Implementation: Fixed-scope digital commerce implementation projects — platform setup, integration, UX/UI design, data migration. Typical project sizes range from €20,000–50,000 (pilot/Click & Collect) to €80,000–150,000 (basis B2B shop) up to €400,000–800,000+ (enterprise multi-market). Revenue recognized on project completion/delivery.
- Application Management & Operations (AMS): Ongoing application management, SLA, monitoring, performance optimization, and continuous development after go-live. Billed as recurring monthly retainer. Typical range €3,000–10,000/month for Commerce AMS.
- Strategy & Consulting: Strategy workshops, readiness checks, roadmap development, and advisory engagements — either standalone or bundled with implementation. Can be sold independently of delivery.
- Enablement & Training: Workshops, team building, process design, and AI competency training for client teams — sold as discrete engagements or part of larger transformation programs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Hybrid | Pay-as-you-go | E-Commerce Readiness Check — rapid 5-day assessment |
| One time/ perpetual license | Multi-year contract | B2B Shop Implementation (Spriker basis) |
| One time/ perpetual license | Multi-year contract | Omnichannel Fulfillment Integration (fulfillmenttools) |
| Subscription | Monthly | Ongoing Application Management (AMS) |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels9 records
best it - eCommerce solutions group product offering
Product offeringCore offering
best it is a digital commerce agency that consults on, implements, and operates e-commerce platforms for B2C and B2B clients using Shopware, Spryker, commercetools, Shopify Plus, SCAYLE, Pimcore, and 40+ partner technologies. Services span Strategy (CX strategy, technology advisory, roadmap), Implementation (commerce platforms, PIM/Data Management, CRM/Customer Engagement, UX/UI Design), Operations (Application Management Services, continued development, performance optimization), and Enablement (workshops, team building, AI competency).
Product overview
best it GmbH is a digital commerce agency, not a software product company. Its offering is a services portfolio organized around four disciplines — Strategy, Implementation (Commerce, PIM, CRM/Marketing Automation, UX), Operations (AMS, Continued Development, Performance), and Enablement (Workshops, Team Building, Process Design). The portfolio is delivered across a technology-agnostic, partner-ecosystem model, with certified expertise in Shopware, Spry, commercetools, Shopify Plus, Scayle, Pimcore, and Akeneo. Its named service products include strategic Quick Checks (E-Com Readiness Check, UX Quick Check, AI Potenzial-Check, CRO Quick Check), Agentic Experience (AX) advisory for AI-agent commerce, and full-lifecycle Application Management Services. The company positions AI as a cross-cutting strategic lever woven through PIM, CRM, Commerce, and Marketing Automation — rather than a standalone AI product.
Differentiator
Problem solved
Functional benefit
Products and services
- Strategy Consulting (Strategie)
Quantifiable outcome
- 100% purchase success rate in usability testing (Tom Tailor)
- +5 more outcomes
Companies that use best it - eCommerce solutions group
Customer profileNamed customers9 records
Segments7 records
Ideal customer profiles2 records
best it - eCommerce solutions group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration27 records
AI capability8 records
Feature4 records
best it - eCommerce solutions group partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered flagship, core and strategic.
- ShopwareflagshipShopware Platinum Partner — highest partnership tier. As a Platinum partner, best it has certified expertise in Shopware implementation, customization, and scaling. Shopware is listed as a primary technology focus area on the homepage alongside commercetools, Pimcore, and 40+ partners.
- SprkerflagshipSprker Solution Partner — certified implementation partner for Sprker's B2B-native Composable Commerce Platform. best it has demonstrated Sprker expertise across multiple client projects including Intersport, SLV, and Gourmondo, spanning B2B portals, multi-market, and marketplace use cases.
- SCAYLEcoreSCAYLE Solution Partner — certified implementation partner for SCAYLE's Enterprise Commerce Platform (About You DNA). Focus on Fashion & Lifestyle Enterprise with Multi-Brand, Multi-Market capabilities. Proven at 100M+ EUR GMV scale.
- commercetoolscoreCertified partner for commercetools — API-first Composable Commerce Platform. Listed alongside Shopware, Sprker, and SCAYLE as a primary technology focus.
- Shopify PluscoreShopify Plus Partner — certified for Shopify enterprise implementations. Listed as a premium partner on homepage.
- PimcorecorePimcore Platinum Partner — highest partnership tier. Pimcore is used for PIM (Product Information Management) and data management in best it's solution stack alongside Commerce platforms.
- BloomreachcoreCertified partner for Bloomreach — CMS, content experience, and customer data platform. Listed as a premium partner.
- KlaviyocorePartner for Klaviyo — email marketing automation and customer data platform, integrated into best it's customer engagement stack.
- AkeneocoreAkeneo partner — PIM platform for product information management, used in client implementations such as Gourmondo (12,000 SKUs).
- StoryblokcorePartner for Storyblok — headless CMS used for content management in commerce implementations.
- AdyencorePartner for Adyen — payment processing platform integrated into best it's commerce solutions.
- AlgoliacorePartner for Algolia — search and merchandising platform integrated into commerce stacks.
- Agentic Commerce Alliancestrategicbest it is a member of the Agentic Commerce Alliance — an industry consortium focused on preparing commerce platforms for AI-agent-mediated shopping experiences (Agentic Economy). Supports best it's AX (Agentic Experience) service offering.
- anyMOTION GmbHstrategicbest it acquired the Düsseldorf-based digital agency anyMOTION GmbH in December 2024. anyMOTION continues as an independent company but expands best it's portfolio into Automotive, Energy, and Pharma/Healthcare verticals.
Scale indicators10 records
Recent moves8 records
Expansion highlights6 records
best it - eCommerce solutions group competitors and assessment
Company assessmentBroad incumbents
- Accenture Song: Global digital experience and commerce practice within Accenture; competes for enterprise digital commerce transformation engagements across DACH.
- Capgemini Invent: Global system integrator with a sizable DACH digital commerce practice; competes for end-to-end commerce transformation engagements at enterprise scale.
- Deloitte Digital: Global digital agency arm of Deloitte; competes at the upper enterprise tier for commerce strategy and platform implementation mandates.
- Arvato (Bertelsmann): Large Bertelsmann-owned digital services and commerce platform provider operating in DACH with broader service portfolio including fulfillment and customer operations.
Direct peers
- Valtech: Global digital agency with strong DACH presence and platform-agnostic commerce/CX implementation model — directly competes for the same mid-market and enterprise digital commerce engagements.
- Netpioneer: German e-commerce and digital agency operating in DACH with similar platform-partner ecosystem model and mid-market/enterprise delivery.
- Reply: Italy-rooted but with strong DACH digital commerce delivery; multi-platform implementation and CX strategy model closely matches best it's service model.
- dkd: Frankfurt-based digital commerce agency delivering e-commerce strategy, implementation and operations for mid-market and enterprise clients — comparable size, DACH footprint, and platform-implementation focus.
- TWT (Technology & World Trade): Düsseldorf-headquartered digital agency with comparable DACH footprint, commerce platform implementation, and CX/digital transformation services.
- //SEIBERT/MEDIA (Seibert Group): German digital agency delivering digital transformation and platform services for mid-market clients; overlapping service portfolio in CX, integration, and managed services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
best it - eCommerce solutions group social profiles
Digital presencebest it - eCommerce solutions group financial estimates
Financial estimateRevenue estimate
Valuation estimate
best it - eCommerce solutions group leadership team
Management profileNumber of profiles
Profiles6 records
best it - eCommerce solutions group subsidiaries and ownership
Company hierarchySubsidiaries2 records
best it - eCommerce solutions group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
best it - eCommerce solutions group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about best it - eCommerce solutions group
What does best it - eCommerce solutions group do?
best it is a digital commerce agency that consults on, implements, and operates e-commerce platforms for B2C and B2B clients using Shopware, Spryker, commercetools, Shopify Plus, SCAYLE, Pimcore, and 40+ partner technologies. Services span Strategy (CX strategy, technology advisory, roadmap), Implementation (commerce platforms, PIM/Data Management, CRM/Customer Engagement, UX/UI Design), Operations (Application Management Services, continued development, performance optimization), and Enablement (workshops, team building, AI competency).
Is best it - eCommerce solutions group a public or private company?
best it - eCommerce solutions group is a private company. It is classified as corporate owned and is currently operating.
When was best it - eCommerce solutions group founded?
best it - eCommerce solutions group was founded in 2000. It employs 11 to 50 people.
Where is best it - eCommerce solutions group based?
best it - eCommerce solutions group is headquartered in Berlin, Germany, in the Europe region.
How does best it - eCommerce solutions group make money?
Four revenue lines are on record. Project-Based Implementation is the primary driver. The others are application Management & Operations (AMS), strategy & Consulting and enablement & Training.
Who are best it - eCommerce solutions group's main competitors?
Broad incumbents on record are Accenture Song, Capgemini Invent, Deloitte Digital and Arvato (Bertelsmann). Direct peers are Valtech, Netpioneer, Reply, dkd, TWT (Technology & World Trade) and //SEIBERT/MEDIA (Seibert Group).
Does best it - eCommerce solutions group have an API?
No public API is recorded for best it - eCommerce solutions group.
What industry is best it - eCommerce solutions group in?
best it - eCommerce solutions group's product category is Digital Commerce Consulting Services. Its primary akta.pro industry code is BPAHAEAC, Customer Experience (CX) & Digital Experience, with a secondary code of BPAFAFAK, Customer Service/Support CRM & Contact Center Platforms. Its NAICS code is 541511 and its SIC code is 8742.