Trusted Provider Network

What Trusted Provider Network does

TPN.health (Trusted Provider Network) is a digital healthcare infrastructure platform focused exclusively on behavioral health. The company operates a verified provider network of more than 100,000 licensed behavioral health professionals across all 50 US states, connecting them with health plans, third-party administrators (TPAs), self-funded employer groups, treatment centers, professional associations, and patients. The platform is organized as a unified ecosystem combining professional verification, free premium continuing education, peer connection, referral pathways, and human-led care navigation, which the company describes as an operating system for behavioral health.

Core products include the TPN.health Platform (provider verification, CE, referral management, and community tools) and TPN.match, a member-facing care navigation service that matches patients to clinically appropriate providers via licensed Care Navigators rather than algorithms. Supporting infrastructure includes cloud services (AWS), payment processing (Stripe), and communications (Twilio and Twilio SendGrid) for the SMS-driven member entry point. The platform reports 7+ monthly engagements per provider, 95.2% match proficiency, Care Navigator response within 10 minutes, first appointments within 7 days, and a treatment dropout reduction from 90% to under 25%.

The business model is B2B2C: enterprise buyers (health plans, TPAs, self-funded employers) license access to the verified network and TPN.match for their members, generating subscription revenue. Providers access the platform and premium CE at no cost, creating a subsidized acquisition funnel that drives provider density and network value. TPN.health INC. is a privately held corporation registered in Louisiana, headquartered in New Orleans (650 Poydras Street), with no publicly disclosed funding rounds, revenue figures, or institutional investors.

Name

Trusted Provider Network

Legal name

TPN.health INC.

Website

https://tpn.health

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

TPN.health (Trusted Provider Network) operates a behavioral health infrastructure platform connecting 100,000+ verified providers across all 50 states with health plans, TPAs, employers, and patients via subscription-based network access and human-led care navigation.

Ownership category

akta.pro rank

Product category

Behavioral Health Platform

NAICS

Ambulatory Health Care Services (621), Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)

SIC

Services-Health Services (8000)

akta.pro primary industry

Behavioral Health Provider Network Management & Credentialing (HLAEAHAC)

akta.pro secondary industry

Managed Care / Network-Based Group Health Plans (Carrier Network Products) (FSAIAFAO)

Keywords

• Behavioral health platform
• Provider network management
• Care navigation services
• Continuing education platform
• Mental health directory

Headquarters

HQ city

New Orleans

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Platform Access for Payers: TPN.health provides health plans, TPAs, and self-funded employers with access to its verified provider network, care navigation (TPN.match), and network accuracy infrastructure. This is the primary commercial relationship, with payers contracting for cleaner data, faster access, and complementary care navigation services.
2. Premium Continuing Education: Premium continuing education for behavioral health providers, free to providers (subsidized by payer partnerships). Content is authored by world-class educators and used to drive provider engagement on the platform.
3. Platform Subscriptions and Services: The Terms and Conditions state the company accepts Visa, Mastercard, American Express, and Discover, indicating commercial transactions for platform services. Payments are in US dollars with sales tax added as required.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Trusted Provider Network (TPN.health) operates a behavioral health provider network platform that combines a verified directory of behavioral health providers with live care navigation (TPN.match), continuing education, and referral management. The platform is sold primarily to health plans, third-party administrators, and self-funded employers, while remaining free for individual providers to join and be listed.

Product overview

TPN.health operates as a unified behavioral health ecosystem combining a verified provider network, continuing education, referral management, and care navigation services. The core TPN.health Platform serves as the operating system, with TPN.match providing the member-facing matching service, and additional modules for continuing education credits, provider network management, and referral pathways. The platform connects behavioral health providers with health plans, TPAs, employers, treatment centers, associations, and patients through a living, continuously validated network.

Differentiator

Problem solved

Functional benefit

Brands

• TPN.match: Patient matching and care navigation service that connects individuals with licensed behavioral health providers through human-led care navigators.

Products and services

• TPN.health Platform Verified behavioral health provider directory and network platform combining provider profiles, real-time engagement, referral management, and continuing education access, sold to health plans, TPAs, and self-funded employers and offered free to individual providers.
• TPN.match Care-navigation service that matches members of health plans, TPAs, and self-funded employers to verified in-network behavioral health providers, delivered via SMS through member benefit portals.

Quantifiable outcome

• 95.2% match proficiency in TPN.match care navigation
• +7 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Six partnerships are on record, tiered core infrastructure and supporting.

• Amazon Web Services, Inccore infrastructureTechnology or IntegrationAWS provides cloud infrastructure for TPN.health's platform operations. AWS is a key subprocessors in the data processing chain. TPN.health maintains Business Associate Agreements (BAAs) with all partners handling PHI.
• Stripecore infrastructureTechnology or IntegrationStripe handles payment processing for TPN.health services. All payment data is managed and stored by Stripe per the Privacy Policy. Stripe is listed as a subprocessor handling financial transactions.
• Twilio, Inccore infrastructureTechnology or IntegrationTwilio provides communication and SMS messaging capabilities enabling TPN.match's Care Navigator text messaging program. Members opt into text messaging and receive responses from Care Navigators within 10 minutes.
• Twilio Sendgridcore infrastructureTechnology or IntegrationTwilio Sendgrid provides email communications and messaging for TPN.health, supporting customer communications and transactional messaging.
• StedisupportingTechnology or IntegrationStedi is used for healthcare operations as a subprocessor, supporting TPN.health's data processing activities related to provider credentialing, verification, and healthcare workflow management.
• ZellissupportingTechnology or IntegrationZellis is used for healthcare operations as a subprocessor, supporting TPN.health's data processing activities. Zellis maintains BAAs for PHI handling as part of TPN.health's Chain of Trust.

Scale indicators13 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Two Chairs: Therapy provider network operating in-house clinics and a matching service that emphasizes clinical fit. Comparable to TPN in focusing on verified therapist supply and human-led matching to improve behavioral health access and outcomes.
• SonderMind: Behavioral health provider network and care navigation platform serving therapists, payers, and individuals. Directly comparable to TPN in combining a verified clinician network with member-facing navigation.
• Alma: Provider network platform for therapists offering credentialing, insurance billing, referrals, and a verified directory. Most structurally similar to TPN.health in operating a verified therapist network as the core product, with payer-side revenue.
• Lyra Health: Employer-sponsored mental health platform that combines a provider network with human-led care navigation and virtual therapy, targeting the same health plans, TPAs, and self-funded employers as TPN.health. Both sell enterprise ROI on behavioral health access and outcomes.
• Modern Health: Global mental health platform for employers and health plans combining a provider directory, care navigation, coaching, and therapy. Operates in the same employer-sponsored behavioral health category as TPN.health.
• Spring Health: Employer and health plan mental health benefits platform offering provider matching, care navigation, and virtual care. Closely comparable to TPN in its B2B2C employer model and in using verified provider networks to drive member engagement and outcomes.
• Grow Therapy: Therapist network platform that handles insurance credentialing, billing, and referrals, connecting providers with payers and patients. Comparable to TPN as a behavioral health provider network serving both clinician supply and payer demand.
• Headspace Health: Combined Headspace and Ginger platform providing mental health benefits, on-demand coaching, therapy, and provider matching to employers and health plans. Competes with TPN in employer behavioral health navigation and network access.

Emerging players

• Mantra Health: Digital behavioral health provider focused on college students and health plans, combining teletherapy with provider matching. Overlaps with TPN in B2B payer/employer distribution and behavioral health navigation.

Broad incumbents

• Optum Behavioral Health: Optum's behavioral health division operates large provider networks, EAPs, and care management services for health plans and employers. Represents the incumbent scale alternative that TPN's enterprise customers are often comparing against.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/tpnhealth
• Facebookfacebook.com/TPNhealth
• LinkedInlinkedin.com/company/trusted-provider-network

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Trusted Provider Network