The Telemarketing Company

Name

The Telemarketing Company

Legal name

The Telemarketing Company Ltd.

Website

https://ttmc.co.uk

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Telemarketing and Lead Generation Services

NAICS

Telemarketing Bureaus and Other Contact Centers (561422), Telephone Call Centers (56142), Marketing Research and Public Opinion Polling (54191)

SIC

Services-Advertising Agencies (7311), Services-Advertising (7310)

akta.pro primary industry

Telesales & Inside Sales Outsourcing (B2B/B2C) (BPAAADAE)

akta.pro secondary industries

B2B Appointment Setting & SDR/BDR Outsourcing (BPAAADAA), Telemarketing & Telesales Services (Outbound/Inbound) (BPAFAKAC), B2B Demand Generation & Lead Nurture Agencies (BPAFAKAA), Telemarketing & Survey/Market Research Calling (BPAAADAD)

Keywords

• B2B telemarketing services
• Lead generation agency
• Appointment setting services
• Outsourced SDR services
• Telephone market research

Headquarters

HQ city

Brighton

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Telemarketing Services (Hourly Billing): Professional services billed at hourly rate. Provides fully managed service incorporating agent time for calls and campaign-related work. Set-up fee of £750 covers launch elements. Data sourcing charged separately upon execution. Standard 30-day payment terms for UK clients.
2. Lead Generation & Demand Generation: Minimum engagement of 210 hours or 6 weeks for lead generation and demand generation work, based on 35-hour week. Hourly rate model designed to produce better ROI by fostering multi-dimensional approach balancing quality and quantity.
3. PCI-Compliant Payment Processing: Secure card payment processing over phone with PCI compliance. Can trigger invoices or capture direct debit details securely for transactional activities.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

The Telemarketing Company provides outsourced B2B telemarketing, telesales, lead generation, appointment setting, and telephone-based market research services delivered from its Brighton, UK contact centre. The firm runs voice campaigns on behalf of enterprise clients — covering outbound cold calling, lead qualification/nurture, inbound call handling, event marketing and post-sales research — supported by proprietary QA tooling and a client analytics portal. All calling is performed in-house by trained UK-based agents with native multilingual coverage across 25+ languages.

Product overview

The Telemarketing Company (TTMC) offers a unified suite of voice-based business process outsourcing services centred around telemarketing and telesales. The core portfolio spans outbound sales and telemarketing (lead generation, appointment setting, cold calling, lead qualification/nurture, event marketing), inbound call handling (call handling, lead management, product recall response), and telephone-based research (pre-sales and post-sales). Supporting services include data services (data cleansing, data enrichment, GDPR email opt-ins), inside sales/telesales, and outsourced SDRs. TTMC operates proprietary technology platforms including TTMC Connect (client portal for real-time analytics and call recordings) and Carbon Quality (QA scoring system). All services are delivered from the company's Brighton, UK offices with multilingual capabilities across 25+ languages, and are underpinned by ISO 9001 and ISO 27001 certifications plus FCA authorisation.

Differentiator

Problem solved

Functional benefit

Products and services

• Outbound Sales & Telemarketing Core outbound telemarketing services for enterprise clients including lead generation, appointment setting, cold calling, lead qualification and nurture, and event marketing campaigns delivered by trained agents using a solution-selling methodology.
• Lead Generation B2B lead generation service that creates a steady stream of qualified buyers through targeted outbound calling campaigns.
• Appointment Setting Direct engagement with senior decision makers to secure qualified sales appointments for clients' in-house sales teams.
• Cold Calling Unscripted cold calling services for new business outreach and prospect engagement.
• Lead Qualification / Nurture Strategic lead qualification and nurturing services that move prospects through the sales funnel with tailored engagement.
• Event Marketing Telemarketing campaigns designed to engage high-value attendees and drive event registrations.
• Inbound Call Handling Comprehensive inbound telephone services including call handling, lead management, and inbound/outbound support.
• Call Handling Expert, personalised inbound call handling providing customers with professional telephone support.
• Lead Management Inbound lead management services that improve lead flow and quality, converting inbound leads into sales opportunities.
• Product Recall: Global Response Specialised inbound call handling service for global product recall scenarios.
• Telesales / Inside Sales Flexible, high-performance transactional telesales and complex inside sales services for direct revenue generation.
• Outsourced SDRs Strategically targeted, tailored outsourced Sales Development Representative solutions to power new business growth.
• Account Based Marketing ABM services focused on increasing profitability, reversing churn, and increasing customer lifetime value.
• Data Cleansing Data quality services ensuring clean, up-to-date data that delivers better quality leads and boosts sales performance.
• Data Enrichment Data enrichment services that help better connect with target audiences and deliver actionable insights and improved conversion.
• Email Opt-ins: GDPR GDPR-compliant email opt-in services ensuring legally compliant, opted-in databases for email marketing.
• Pre-Sales Research Pre-sales telephone research services providing customer intelligence and actionable insight to arm sales and marketing teams.
• Post-Sales Research Post-sales market research services including welcome calls, customer satisfaction surveys, and compliance research.
• Customer Satisfaction Surveys Phone-based customer satisfaction surveys providing nuanced insights into customer experiences.
• Treating Customers Fairly / Compliance Research FCA-compliant TCF (Treating Customers Fairly) research services for regulated financial services sectors.
• Business Process Outsourcing (BPO) End-to-end voice services BPO enabling organisations to access expert telemarketing without managing in-house operations.

Quantifiable outcome

• Average client tenure of 66 months
• +5 more outcomes

Named customers25 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered supporting and core.

• HubSpotsupportingTechnology or IntegrationHubSpot integration for lead management. TTMC optimises HubSpot lead management to drive qualified appointments for clients such as Powervault, demonstrating integration capabilities with HubSpot CRM platform.
• Kornit DigitalcoreStrategic or Co-development PartnerStrategic partnership for targeted, multilingual outreach to reactivate cold prospects. Partnership drives market expansion and pipeline generation for Kornit's digital printing solutions.
• CourseracoreStrategic or Co-development PartnerInsight-led, EMEA-wide new business development partnership. TTMC drives qualified leads and appointments for Coursera's higher education platform across European markets.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• MarketMakers: UK-based B2B lead generation and telemarketing agency offering outbound appointment setting, inside sales, and market research services to enterprise clients. Closely comparable in services, geography, and target customer profile to TTMC.
• Really B2B: UK B2B telemarketing and lead generation agency providing appointment setting, outbound calling, and sales development services to mid-market and enterprise clients. Direct competitor in the same UK B2B teleservices category.
• Blueberry Wave: UK B2B telemarketing, lead generation, and appointment setting agency serving technology, software, and professional services clients. Comparable in service mix, target customer base, and UK-centric delivery.
• The Lead Generation Company: UK-based specialist lead generation and outbound appointment setting provider for B2B technology and services clients. Directly overlaps with TTMC's lead generation and appointment setting core offerings.
• PureComms: UK-based telemarketing and B2B lead generation firm offering appointment setting, data cleansing, and outbound campaigns for technology and professional services clients. Operates in the same horizontal B2B teleservices niche.

Broad incumbents

• ZoomInfo: Large US-headquartered go-to-market intelligence and sales engagement platform. Competes for the same enterprise demand-generation and outbound-sales budget as TTMC but via a software/data model rather than voice services.
• Teleperformance: Global BPO and contact centre operator with substantial inbound and outbound customer engagement operations. Competes with TTMC for enterprise voice BPO work, though Teleperformance operates at far greater scale and across many verticals.
• Concentrix: Global customer experience and BPO operator offering inbound, outbound, and digital customer engagement at large enterprise scale. Overlaps with TTMC's inbound call handling and lead management services for enterprise clients.

Emerging players

• Cognism: UK-based B2B sales intelligence and go-to-market data platform with growing outbound sales tooling. Represents the emerging tech-enabled, data-first approach to B2B demand generation that competes for the same enterprise marketing budgets as TTMC.
• Pearl Lemon Leads: UK-based outbound lead generation and appointment setting agency combining human calling with digital outreach tools. Comparable in service mix and customer type but with a younger, more digitally-led operating model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/ttmcuk
• Facebookfacebook.com/rgaukltd
• LinkedInlinkedin.com/company/the-telemarketing-company

Compliance16 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Telemarketing Company