What SkyTerra Technologies does

SkyTerra Technologies is a private managed service provider (MSP) founded in 2015 and headquartered in Nashua, New Hampshire, with a Vancouver, British Columbia office. The company delivers managed IT, cloud, cybersecurity, and digital transformation services built primarily on the Microsoft ecosystem — Azure, Microsoft 365, Power Platform, Microsoft Sentinel, Microsoft Copilot, and SharePoint — supplemented by complementary vendor partnerships including Mimecast, KnowBe4, Veeam, Cisco Meraki, Citrix, Workspot, Fortinet, Symantec, Datto, and ConnectWise. SkyTerra holds Microsoft Tier 1 Cloud Solution Provider (CSP) status, the highest partnership tier, enabling direct cloud provisioning across the U.S., Canada, Europe, and Government Community Cloud (GCC), and self-identifies as the largest Microsoft Cloud provider in the Northeast U.S.

The company's service portfolio spans recurring managed IT agreements (help desk, end-user support, infrastructure), project-based migrations and implementations (Google Workspace to Microsoft 365, O365 to M365, GoDaddy to M365, M&A integrations), cybersecurity services (endpoint protection, managed threat detection/response, Sentinel MSSP with 24x7 SOC, KnowBe4 awareness training), compliance enablement (CMMC Level 1/2/3, HIPAA, GDPR, NIST 800-171, SOC 2 Type 2), SharePoint intranet solutions, IT staffing and outsourcing, and a niche litigation hold/eDiscovery practice using Microsoft Purview and Mimecast. Pricing is custom-quoted across most engagements, with one disclosed fixed-fee tier of $1,000 for litigation onboarding plus $200/hour for on-demand eDiscovery work.

SkyTerra serves primarily SMB and mid-market enterprise customers across verticals including financial services, healthcare and life sciences, government and municipal, nonprofit, AEC, education, manufacturing, and wholesale and distribution. Go-to-market is hybrid, combining inside sales for SMB/mid-market with field sales for enterprise, plus distribution through the Microsoft Partner Network leveraging Tier 1 CSP status. Customer acquisition is reported to be predominantly referral-driven with a cited client retention rate above 98%, and the firm has completed four consecutive SOC 2 Type 2 audits.

Name

SkyTerra Technologies

Legal name

SkyTerra Technologies

Website

https://skyterratech.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Management Services (8741)

akta.pro primary industry

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)

akta.pro secondary industries

Cloud Managed Services (Operations, Monitoring, Patching) (BPAEACAF), Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC), Data Security & Privacy for Cloud (DLP, DSPM, Tokenization) (HDABAHAK), Cloud Strategy, Assessment & Roadmap (BPAEACAA)

Keywords

• Managed IT services
• Cloud migration services
• Cybersecurity consulting
• Microsoft Azure services
• IT staff augmentation

Headquarters

HQ city

Nashua

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed services agreements tailored to client business needs, providing ongoing IT support, security, cloud management and help desk services through monthly or annual contracts
2. IT Staff Augmentation: Providing skilled IT professionals for short-term projects or long-term assignments under client oversight and within client budget
3. Professional Services - Migrations & Implementation: One-time project-based services including cloud migrations (Google Workspace to M365, O365 to M365, GoDaddy to M365), M&A integrations, and system implementations
4. Litigation Services: Fixed-fee onboarding ($1,000 one-time) plus time and materials ($200/hour) for litigation hold and eDiscovery services with rapid response within hours
5. Cybersecurity Awareness Training (KnowBe4): Managed security awareness training programs with three Training Access Levels providing access to 850+ content items plus phishing simulation features

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

SkyTerra Technologies is a managed service provider (MSP) delivering comprehensive IT services built on the Microsoft ecosystem, including managed IT support, Azure cloud services, Microsoft 365 migrations, SharePoint intranet development, cybersecurity consulting (CMMC, MDR, SOC monitoring, endpoint protection), Microsoft Power Platform and Copilot implementations, IT staff augmentation, and litigation/eDiscovery support. The company serves SMB and mid-market organizations across the U.S., Canada, Europe, and Government Community Cloud as a Microsoft Tier 1 Cloud Solution Provider.

Product overview

SkyTerra Technologies is a managed service provider (MSP) offering a comprehensive portfolio of IT services built primarily on the Microsoft ecosystem. Their core offerings include Managed IT Services (end-user support, security, infrastructure), Cloud Services (Azure-based backup, DR, security), and Cybersecurity Consulting. Key Microsoft-centric services include Azure Virtual Desktop, Intune MDM, Microsoft Power Platform (Power BI, Power Apps, Power Automate, Power Virtual Agents), Microsoft Copilot, Viva Learning, SharePoint Intranet Solutions, and Mimecast email security. Their cybersecurity portfolio features KnowBe4-powered awareness training, Azure Sentinel MSSP services, CMMC qualification, endpoint security, incident response, and managed threat detection. Additional services cover data backup/recovery, data center modernization, IT staffing/augmentation, IT outsourcing, digital transformation consulting, litigation/eDiscovery services, data governance, and migration/integration services (including M&A, Google Workspace to M365, O365 to M365). The company positions itself as a Microsoft Tier 1 Cloud Solution Provider (CSP) serving the U.S., Canada, Europe, and Government Community Cloud (GCC), claiming to be the largest Microsoft Cloud provider in the Northeast.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services

Quantifiable outcome

• Over 98% client retention rate
• +4 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability6 records

Feature5 records

Partnerships

Twelve partnerships are on record, tiered core and key.

• MicrosoftcoreTechnology or IntegrationMicrosoft Tier 1 Cloud Solution Provider (CSP) providing Azure cloud, Microsoft 365, Power Platform, Sentinel, and related Microsoft solutions. Enables direct provisioning across U.S., Canada, Europe and Government Community Cloud (GCC).
• AzurecoreTechnology or IntegrationAzure cloud platform at center of cloud services, offering 100+ services including virtual machines, storage, databases, backup, and analytics. 90 percent of Fortune 500 companies trust Azure.
• MimecastcoreTechnology or IntegrationCloud-based anti-spam and archive-filtering service for securing email accounts. Provides AI-powered email security, DMARC management, archiving, continuity, and encryption.
• KnowBe4coreTechnology or IntegrationWorld's most popular integrated platform for security awareness training. Provides phishing simulation, 850+ training content items, automated campaigns, and compliance training.
• VeeamkeyTechnology or IntegrationBackup and disaster recovery solutions provider. Enables reliable data backup and recovery planning for client environments.
• Cisco MerakikeyTechnology or IntegrationCloud-managed IT solutions for network security, wireless, and mobile device management.
• CitrixkeyTechnology or IntegrationDesktop virtualization and endpoint management solutions supporting remote and hybrid work environments.
• WorkspotkeyTechnology or IntegrationDesktop as a Service (DaaS) platform enabling cloud-hosted virtual desktops to any device, from anywhere.
• FortinetkeyTechnology or IntegrationCybersecurity solutions provider offering firewall, network security, and endpoint protection.
• SymanteckeyTechnology or IntegrationEnterprise security solutions provider offering endpoint protection, email security, and threat detection.
• DattokeyTechnology or IntegrationCloud solutions and business continuity provider for backup, disaster recovery, and managed networking.
• ConnectWisekeyTechnology or IntegrationProfessional automation platform for IT management, ticketing, and client management.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• JourneyTeam (now DEFENDX): Microsoft-focused managed services and cloud partner with a similar M365/Azure migration and managed support profile. Closely matches SkyTerra's Microsoft Tier 1 CSP positioning and SMB-to-mid-market customer base.
• NetGain Technology: Microsoft-focused MSP delivering managed IT, Azure, security, and compliance services to mid-market clients. Comparable headcount, geography, and Microsoft-centric service catalog.
• KTL Solutions: Microsoft Tier 1 CSP and managed services provider specializing in Azure cloud, M365, and security solutions. Competes directly in the SMB/mid-market managed cloud space.
• Dataprise: Mid-Atlantic and national managed IT and cybersecurity provider offering M365, Azure, MDR, and managed support. Overlaps SkyTerra on managed IT, security, and Microsoft cloud practices.

Broad incumbents

• Sikich: Professional services and managed technology firm with a Microsoft-aligned cloud, security, and managed services practice serving mid-market clients. Broader portfolio but comparable managed and Microsoft ecosystem offerings.
• OneNeck IT Solutions: Established managed services and cloud provider delivering hybrid cloud, managed hosting, and managed security for mid-market and enterprise clients. Competes on Azure/managed cloud and security against SkyTerra.
• Rackspace Technology: Global cloud managed services provider with deep Microsoft Azure, security, and managed cloud practices across multiple customer sizes. Significantly larger scale but same core managed cloud and security category.
• SoftwareONE: Global Microsoft licensing, cloud, and managed services provider with Microsoft Solutions Partner designation. Overlaps SkyTerra on Microsoft licensing optimization, Azure managed services, and cloud cost governance.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/SkyTerraTech

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SkyTerra Technologies