Velocity Network
Velocity Network is a managed services provider headquartered in Erie, Pennsylvania, delivering outsourced IT, cybersecurity, VoIP, and fiber internet services to small and medium businesses in the Pennsylvania region through its TITAN-branded managed services platform.
- Company typePrivate
- Founded1990
- HeadquartersErie, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Velocity Network does
Velocity Network (VNET) is a privately held managed services provider headquartered in Erie, Pennsylvania, founded in 1990 and operating with 51-100 employees. The company delivers outsourced IT infrastructure management, cybersecurity, business continuity, compliance, VoIP, and fiber internet services to small and medium businesses primarily in the Pennsylvania region. Its flagship offering, TITAN Managed IT Services, is a branded managed services platform that integrates 24/7 help desk support, vital systems monitoring, network security, data backup, and cross-trained IT specialists covering managed services, fiber internet, VoIP, and television solutions.
The underlying technology stack is built on integration of third-party platforms rather than proprietary development. The company delivers Managed Detection and Response (MDR), Extended Detection and Response (XDR), Security Information and Event Management (SIEM), endpoint protection, email threat protection, dark web credential monitoring, and security awareness training through certified third-party solutions. Compliance-as-a-Service extends coverage to HIPAA Security, HIPAA Privacy, and SOC 2 frameworks, supplemented by NIST CSF 2.0 risk assessments, penetration testing, and vulnerability scanning. Hardware as a Service (HaaS), Virtual CIO (vCIO), Business VoIP, Business Fiber, and Multi-Factor Authentication round out the product portfolio. Dell Technologies Gold Partner and Microsoft Partner status support hardware and cloud solution delivery, while Trust X Alliance membership provides peer benchmarking.
The business model is predominantly subscription-based, with monthly recurring managed services fees billed per device or per authorized user, supplemented by HaaS recurring fees, block-of-hours professional services at hourly rates, and pass-through third-party service fees. Distribution is exclusively direct via custom quotes, website contact forms, and phone outreach, with the annual VNET Tech Summit serving as the primary demand generation and brand-building event. The company targets a horizontal SMB customer base across general business, healthcare, and financial services segments, positioning itself as a lower-cost alternative to in-house IT departments while emphasizing cybersecurity expertise, SOC 2 Type II compliance, and integrated telecom connectivity as competitive differentiators.
Velocity Network firmographics
Firmographics- Name
- Velocity Network
- Legal name
- Velocity Network, Inc.
- Website
- https://velocitynetwork.net
- Company type
- Private
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Velocity Network is a managed services provider headquartered in Erie, Pennsylvania, delivering outsourced IT, cybersecurity, VoIP, and fiber internet services to small and medium businesses in the Pennsylvania region through its TITAN-branded managed services platform.
- Ownership category
- akta.pro rank
Velocity Network industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)
- akta.pro secondary industries
- Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), Managed Network Services (NOC, Monitoring, Optimization) (BPAEAEAC), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL)
Keywords
Where Velocity Network is headquartered
LocationHeadquarters
- HQ city
- Erie
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Velocity Network business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Revenue model
- Managed IT Services (Recurring): Monthly recurring managed services billed per device or per user, including monitoring, maintenance, security, backup, and support services. Services are provided on an ongoing basis with automatic renewal terms specified in quotes.
- Hardware as a Service (HaaS): Provision and deployment of hardware and devices on a monthly service basis. Includes firewall appliances, backup appliances, and other equipment with deployment, maintenance, and replacement services included in recurring fees.
- Block of Hours / Consulting: Professional IT consulting services purchased in blocks of hours, provided on an on-demand basis outside of recurring managed services scope. Billed at hourly rates with 15-minute increments.
- Third Party Services (Pass-through): Fees for third-party services facilitated or resold to clients including Microsoft 365, Azure, backup solutions, security tools, and other vendor services. These fees are passed through to clients and may begin accruing prior to go-live dates.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services - Per Device/User |
| Unit Pricing | Monthly | Hardware as a Service |
| Other | Pay-as-you-go | Block of Hours / Consulting |
| Subscription | Monthly | Service Level Credits |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels5 records
Velocity Network product offering
Product offeringCore offering
Velocity Network is a managed service provider (MSP) delivering outsourced IT management and cybersecurity to small and medium businesses primarily in the Erie, Pennsylvania region, marketed under the TITAN brand. Core offerings include 24/7 help desk and remote monitoring, managed detection and response, backup and disaster recovery, compliance-as-a-service, business VoIP, and business fiber internet. Services are bundled into monthly recurring subscriptions sold via custom quotes based on per-device or per-user pricing.
Product overview
Velocity Network (VNET) is a managed service provider (MSP) headquartered in Erie, Pennsylvania, offering a comprehensive suite of IT services under the TITAN brand. TITAN is a unified managed IT services platform that integrates cybersecurity, business continuity, cloud hosting, VoIP, and fiber connectivity. The product portfolio centers on TITAN Managed IT Services, which encompasses cybersecurity services (Managed Detection & Response, SIEM, Endpoint Protection, Email Threat Protection, Dark Web Monitoring, Security Awareness Training), business continuity (Backup & File Recovery, Microsoft 365 Backup), compliance (Compliance-as-a-Service, NIST CSF 2.0 Risk Assessment), and infrastructure management (Remote Monitoring, Server/Workstation Maintenance, Wi-Fi, Firewall as a Service). Supporting services include Business VoIP for voice communication, Business Fiber for internet connectivity, and specialized offerings like Penetration Testing, Vulnerability Scanning, Password Manager, Multi-Factor Authentication, and Virtual CIO services. The company serves businesses as an outsourced IT department, providing 24/7 support through its help desk and monitoring services.
Differentiator
Problem solved
Functional benefit
Brands
- TITAN: Comprehensive managed IT services brand offering business continuity, cloud hosted services, cybersecurity, desktop and user care, and web filtering and firewall services through Velocity Network.
Products and services
- TITAN Managed IT Services Comprehensive managed IT services platform providing 24/7 help desk, vital systems monitoring, network security, and data backup; cybersecurity expertise including IDS/IPS, antivirus, firewall, dual factor authentication, and security awareness training; plus cross-trained IT specialists for managed services, fiber internet, VoIP, and television solutions.
- Business VoIP Scalable VoIP-based telephone service with call transferring, voicemail, caller ID, call hold, conference calling, and call waiting. Includes central control panel for configurations, call routing, and mobile app dialing for business customers.
- Business Fiber Business fiber internet service providing high-speed connectivity for business customers as part of VNET's broadband offerings.
- Cloud Hosted Services Cloud-hosted IT infrastructure services as part of the TITAN managed services offering, providing scalable cloud solutions for business environments.
- Backup and File Recovery Backup and file recovery solution with 24/7 monitoring, offsite backup with replication, daily recovery verification, and 256-bit AES encryption for data in transit and at rest. Includes on-premise and cloud backups with 30-day rolling retention.
- Managed Detection & Response (MDR) Top-tier MDR solution providing 24x7 managed network detection and response, real-time continuous monitoring and threat hunting, real-time threat response, security reports, and 24x7x365 access to a security team for incident response.
- Extended Detection & Response (XDR) Endpoint malware protection with automated correlation of data across multiple security layers (email, endpoint, server, cloud workload, managed network), next-generation deep learning malware detection, intrusion prevention, data loss prevention, and live response.
- Security Incident & Event Monitoring (SIEM) Industry-leading SIEM solution using threat intelligence to detect external attacks and insider threats, with threat correlation against known baselines and human analyst review for true/false positive disposition.
- Compliance-as-a-Service (CaaS) Regulatory compliance solution monitoring HIPAA Security, HIPAA Privacy, and SOC 2. Provides training videos, recommended processes, templates, compliance scheduling, employee attestations, and automated reminders for compliance-related dates.
- NIST CSF 2.0 Risk Assessment Cybersecurity assessment service following NIST CSF 2.0 framework covering Govern, Identify, Protect, Detect, Respond, and Recover functions to identify and address deficiencies in organizational cybersecurity processes.
- Penetration Testing Penetration testing services simulating cyberattacks to identify exploitable vulnerabilities. Includes external pen testing, internal pen testing, PCI pen testing, and web app pen testing using PTES and OWASP standards.
- Virtual Chief Information Officer (vCIO) Virtual CIO service acting as main point of contact for business-related IT issues. Assists with IT plans and budgets, provides strategic guidance, creates best standards and practices, and maintains technology documentation.
- Hardware as a Service (HaaS) Provision and deployment of hardware and devices including firewall appliances and backup appliances on a monthly recurring service basis with deployment, maintenance, repair/replacement within 5 business days, and technical support.
- Microsoft 365 Backup Microsoft 365 backup covering Exchange Online (emails, calendars, contacts, attachments), SharePoint (sites, document libraries, lists), and OneDrive (individual user data) with full backup and restore capabilities.
- Email Threat Protection Managed email protection from phishing, business email compromise (BEC), SPAM, and email-based malware. Includes friendly name filters, protection against newly registered domains, display name spoofing, and 'looks like'/'sounds like' domain protection.
Quantifiable outcome
- 90% service level target with credits for missed targets
- +2 more outcomes
Companies that use Velocity Network
Customer profileSegments3 records
Ideal customer profiles3 records
Velocity Network technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability8 records
Feature7 records
Velocity Network partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Dell TechnologiescoreVelocity Network is a Dell Technologies Gold Partner, indicating certified expertise and partnership status with Dell for technology solutions including servers, storage, and enterprise hardware.
- MicrosoftcoreVelocity Network is a Microsoft Partner with capabilities in solution provision including Azure cloud services, Microsoft 365, and other Microsoft enterprise solutions.
- Trust X AlliancecoreVelocity Network is a member of the Trust X Alliance, a network of managed service providers focused on cybersecurity, compliance, and best practices sharing among member firms.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Velocity Network competitors and assessment
Company assessmentDirect peers
- Dataprise: Dataprise is a national managed IT and cybersecurity services provider serving mid-market and enterprise clients with 24/7 help desk, managed security, and cloud services. It is a direct comparable to Velocity Network's TITAN managed IT and MSSP offering, though at significantly larger scale.
- Ntiva: Ntiva is a managed IT, cloud, and cybersecurity provider focused on SMB and mid-market businesses with a similar full-stack service portfolio (managed services, MDR, backup, compliance). Comparable to Velocity Network in customer profile and service mix.
- Integris: Integris is a regional managed IT and cybersecurity provider serving SMBs with managed services, security, and strategic IT planning (vCIO). Closely matches Velocity Network's Erie-focused, SMB-oriented, full-stack managed services model.
- Intelligent Technical Solutions (ITS): ITS is a managed IT services and cybersecurity company serving SMBs across multiple U.S. regions with a franchise-style delivery model. Comparable to Velocity Network in SMB focus and managed services + cybersecurity portfolio.
- CompassMSP: CompassMSP is a managed services and cybersecurity provider targeting SMBs with managed IT, MDR, and compliance services. Direct comparable to Velocity Network's TITAN managed IT and MSSP stack.
- CMIT Solutions: CMIT Solutions operates a franchise network of managed IT services providers serving SMBs with managed services, cybersecurity, and compliance offerings. Comparable in SMB customer profile and service breadth, though delivered via franchisees.
- Novatech: Novatech is a managed IT, print, and document services provider serving SMB and mid-market businesses with managed services and security offerings. Comparable to Velocity Network in SMB customer base and recurring managed services model.
Broad incumbents
- TPx Communications: TPx is a larger national managed services and connectivity provider offering managed IT, managed security, UCaaS, and network services. Comparable to Velocity Network's combined managed IT + fiber + VoIP offering, but at much broader scale.
Emerging players
- Huntress: Huntress is a cybersecurity platform purpose-built for MSPs, providing managed detection and response on endpoints and identities. It is a vendor Velocity Network relies on for MDR but also a structural risk as it enables other MSPs to deliver similar 24/7 security without building a SOC.
Others
- Trust X Alliance: Trust X Alliance is a network of vetted managed service providers collaborating on cybersecurity, compliance, and best practices. Velocity Network is a member; comparable peers (e.g., fellow member MSPs) compete in adjacent regional markets with similar service profiles.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Velocity Network social profiles
Digital presenceVelocity Network compliance and trust
Trust signalCompliance3 records
Velocity Network financial estimates
Financial estimateRevenue estimate
Valuation estimate
Velocity Network leadership team
Management profileNumber of profiles
Profiles1 record
Velocity Network funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Velocity Network M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Velocity Network
What does Velocity Network do?
Velocity Network is a managed service provider (MSP) delivering outsourced IT management and cybersecurity to small and medium businesses primarily in the Erie, Pennsylvania region, marketed under the TITAN brand. Core offerings include 24/7 help desk and remote monitoring, managed detection and response, backup and disaster recovery, compliance-as-a-service, business VoIP, and business fiber internet. Services are bundled into monthly recurring subscriptions sold via custom quotes based on per-device or per-user pricing.
Is Velocity Network a public or private company?
Velocity Network is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Velocity Network founded?
Velocity Network was founded in 1990. It employs 51 to 100 people.
Where is Velocity Network based?
Velocity Network is headquartered in Erie, United States, in the North America region.
How does Velocity Network make money?
Four revenue lines are on record. Managed IT Services (Recurring) is the primary driver. The others are hardware as a Service (HaaS), block of Hours / Consulting and third Party Services (Pass-through).
Who are Velocity Network's main competitors?
Direct peers on record are Dataprise, Ntiva, Integris, Intelligent Technical Solutions (ITS), CompassMSP, CMIT Solutions and Novatech. TPx Communications is listed as a broad incumbent. Huntress is listed as an emerging player. Trust X Alliance is listed as an others.
Does Velocity Network have an API?
No public API is recorded for Velocity Network.
What industry is Velocity Network in?
Velocity Network's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAE, Cloud Managed Services (M365/Azure/AWS/GCP), with a secondary code of BPAKAHAA, Managed Security Services (MSSP) & 24/7 SOC Operations. Its NAICS code is 541513 and its SIC code is 7370.