Cloud 9 Software
- Company typePrivate
- Founded2010
- HeadquartersGeorgia, Jamaica
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
Cloud 9 Software firmographics
Firmographics- Name
- Cloud 9 Software
- Legal name
- Cloud 9 Software
- Website
- https://cloud9.software
- Company type
- Private
- Founded year
- 2010
- Operating status
- Acquired
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
Cloud 9 Software industry classification
Industry- Product category
- Orthodontic Practice Management Software
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions) (HDABAAAL)
- akta.pro secondary industry
- Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)
Keywords
Where Cloud 9 Software is headquartered
LocationHeadquarters
- HQ city
- Georgia
- HQ country
- Jamaica
- HQ region
- Latin America
Markets served
Cloud 9 Software business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Subscription Software Licensing: Cloud-based orthodontic practice management software sold on a subscription basis. Pricing is quote-based and customized based on organization size and requirements. No upfront server or IT infrastructure costs required for customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom Enterprise Pricing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Cloud 9 Software product offering
Product offeringCore offering
Cloud 9 Software provides a fully cloud-based orthodontic practice management platform that streamlines scheduling, billing, insurance claims, patient communication, and practice analytics for orthodontic practices, groups, and Orthodontic Service Organizations (OSOs). The platform is built natively in HTML5 and sold on a quote-based subscription with implementation and data conversion services.
Product overview
Cloud 9 Software is a cloud-based orthodontic practice management platform that operates as part of the Planet DDS product portfolio. The core offering is Cloud 9 itself—a fully cloud-based practice management solution for orthodontic practices, groups, and OSOs. Cloud 9 provides integrated modules including Cloud 9 Connect (patient communication), Cloud 9 Signature (digital forms), and Cloud 9 Practice Marketing. Within the broader Planet DDS ecosystem, Cloud 9 integrates with Denticon (for cross-specialty patient records) and Planet DDS Pay (for payment processing). Planet DDS also offers related products including Apteryx (imaging) and the DentalOS with AI platform.
Differentiator
Problem solved
Functional benefit
Products and services
- Cloud 9 Cloud-based orthodontic practice management software providing scheduling, financial management, patient communication, and practice analytics for orthodontic practices, groups, and Orthodontic Service Organizations (OSOs).
- Cloud 9 Connect Patient communication add-on that enables practices to communicate with patients via text and email, reduce no-shows, and streamline front office workflows.
- Cloud 9 Signature Digital forms add-on enabling paperless workflows with forms that can be sent, signed, and stored from any device and automatically filed into Cloud 9.
- Cloud 9 Practice Marketing Marketing add-on that helps orthodontic practices build their brand, attract new patients, and grow the practice through marketing campaigns.
- Planet DDS Pay Integrated payment processing service for Cloud 9 that supports mobile wallets (Google Pay, Apple Pay), automatically posts payments to the Cloud 9 ledger, and handles NSF fee processing for returned ACH.
Quantifiable outcome
- Stop losing $150K/year per provider to no-shows with AI Recall and Confirmation Agents (from Planet DDS marketing)
Companies that use Cloud 9 Software
Customer profileNamed customers13 records
Segments3 records
Ideal customer profiles3 records
Cloud 9 Software technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
Feature11 records
Cloud 9 Software partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered major and core.
- Planet DDSmajorCloud 9 Software was acquired by Planet DDS in January 2023 to strengthen capabilities in orthodontic and pediatric care management and consolidate market position. Cloud 9 is now operated as a product line under Planet DDS.
- WeavecoreCommunication platform integration enabling enhanced patient communication and engagement capabilities within the Cloud 9 ecosystem.
- RhinogramcoreHealthcare communication integration providing two-way messaging and patient engagement tools within the Cloud 9 platform.
- PodiumcoreCustomer communication platform integration enabling enhanced patient messaging and review management.
- OrthoBanccoreOrthodontic payment processing and financial management integration for Cloud 9 users.
- LegworkcorePractice marketing and patient engagement platform integrated with Cloud 9 for orthodontic practice growth.
- EasyRxcore3D prescription and treatment planning platform integration for Cloud 9 orthodontic practices.
- DentalXchangecoreDental claims clearinghouse integration enabling electronic insurance claim submission and management within Cloud 9.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Cloud 9 Software competitors and assessment
Company assessmentBroad incumbents
- Dentrix (Henry Schein One): Market-leading on-premise and hybrid dental practice management software from Henry Schein One. Broad incumbent in dental/ortho PMS with deep install base among independent and group practices.
- Eaglesoft (Patterson Dental): Established dental practice management software from Patterson Companies. Broad incumbent competing across independent, group, and specialty dental practices including orthodontics.
- Sensei Cloud (Carestream Dental): Cloud-based dental practice management platform from Carestream Dental, broadly used by DSOs and group practices. Comparable as a cloud-native enterprise PMS competitor.
Direct peers
- Curve Dental: Cloud-based dental practice management software serving general dentists and DSOs. Comparable as a true cloud-native PMS competing for multi-location dental and orthodontic group contracts.
- tab32: Cloud-based dental practice management and imaging platform with a focus on DSOs and group practices. Directly comparable as a cloud-first PMS targeting enterprise dental organizations.
- CareStack: Cloud-native dental practice management platform built for DSOs and multi-location groups. Closely comparable on cloud architecture, enterprise GTM, and DSO feature set.
- Open Dental: Open-source dental practice management software widely adopted by independent and specialty practices. Comparable as a practice management platform used by orthodontists seeking lower-cost alternatives.
- Denticon: Cloud-based dental practice management software offered by the same parent (Planet DDS). Directly comparable as a cloud-native PMS targeting DSOs and multi-location groups, and competes for the same enterprise budgets; also has an integration with Cloud 9.
Emerging players
- Solutionreach: Patient communication, recall, and engagement platform widely used by dental and orthodontic practices. Partially comparable where Cloud 9 Connect overlaps on patient texting, reminders, and front-office workflows.
Others
- Weave: Patient communication and payments platform integrated with Cloud 9 and other dental PMSs. Adjacent/ecosystem comparable as a partner integration rather than direct practice management competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Cloud 9 Software social profiles
Digital presenceCloud 9 Software compliance and trust
Trust signalCompliance1 record
Cloud 9 Software financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cloud 9 Software leadership team
Management profileNumber of profiles
Profiles2 records
Cloud 9 Software funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cloud 9 Software M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cloud 9 Software
What does Cloud 9 Software do?
Cloud 9 Software provides a fully cloud-based orthodontic practice management platform that streamlines scheduling, billing, insurance claims, patient communication, and practice analytics for orthodontic practices, groups, and Orthodontic Service Organizations (OSOs). The platform is built natively in HTML5 and sold on a quote-based subscription with implementation and data conversion services.
Is Cloud 9 Software a public or private company?
Cloud 9 Software is a private company. It is classified as corporate owned and is currently acquired.
When was Cloud 9 Software founded?
Cloud 9 Software was founded in 2010. It employs 51 to 100 people.
Where is Cloud 9 Software based?
Cloud 9 Software is headquartered in Georgia, Jamaica, in the Latin America region.
How does Cloud 9 Software make money?
One revenue line is on record: subscription Software Licensing.
Who are Cloud 9 Software's main competitors?
Broad incumbents on record are Dentrix (Henry Schein One), Eaglesoft (Patterson Dental) and Sensei Cloud (Carestream Dental). Direct peers are Curve Dental, tab32, CareStack, Open Dental and Denticon. Solutionreach is listed as an emerging player. Weave is listed as an others.
Does Cloud 9 Software have an API?
No public API is recorded for Cloud 9 Software.
What industry is Cloud 9 Software in?
Cloud 9 Software's product category is Orthodontic Practice Management Software. Its primary akta.pro industry code is HDABAAAL, Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions), with a secondary code of HLALABAH, Care Navigation, Referral & Digital Front Door Platforms. Its NAICS code is 513210 and its SIC code is 7372.