What TouchRight Software does

TouchRight Software Ltd. is a privately held UK SaaS company headquartered in York that builds a cloud-based property inspection and reporting platform for letting agents, property managers, independent inventory clerks, landlords, and adjacent professional services firms. The product pairs a web dashboard for office-side scheduling, template management, and team administration with a native iOS and Android mobile app for on-site inspections, supporting fully offline working with automatic data sync and voice dictation. The platform ships 20+ report templates (inventory, check-in, check-out, mid-term, HMO, Legionella risk, HHSRS, snagging, etc.), a drag-and-drop custom template builder, tenant remote self-inspections via secure link, digital signatures with audit trails, and an open API.

The company operates a product-led growth model: a 30-day free trial with full access for up to 5 properties is offered without a credit card, prospects self-serve from touchrightsoftware.com, and a telephone/inside-sales path handles larger portfolios and multi-branch franchises. Revenue is generated through two GBP subscription tiers billed via GoCardless direct debit — an entry-level Monthly Lite plan at £10/month (4 reports included, £2.50 per additional report, capped at 10 users) and the All Inclusive plan priced from £25/month based on portfolio size with unlimited reports, users, and devices. Distribution is concentrated in the United Kingdom, augmented by formal partnerships with the Association of Independent Inventory Clerks (AIIC) and deep integrations into the UK property-tech stack including Alto, Reapit, Fixflo, agentOS, SME Professional, Acquaint CRM, Qube SLM, Signable, The Depositary, and Zapier.

The firm employs 1–10 people and serves 600+ property professional customers, with 1.3M+ inspection reports, 247k+ properties, 8.8M+ photos, and 6,100+ registered users on the platform to date. TouchRight was acquired by Plentific in approximately May 2024 and then reacquired by its current ownership in May 2025, returning it to owner-led operation under Director Miriam Roth, alongside the 2025 launch of its Report Assist AI computer-vision feature and a live Alto CRM integration.

Name

TouchRight Software

Legal name

TouchRight Software Ltd.

Website

https://touchrightsoftware.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

TouchRight Software is a UK-based, owner-led SaaS company that provides a cloud and mobile property inspection and reporting platform for letting agents, property managers, and independent inventory clerks, monetised through low-ARPU monthly subscriptions and an AI-assisted reporting feature.

Ownership category

akta.pro rank

Product category

Property Inspection Software

NAICS

Building Inspection Services (541350)

akta.pro primary industry

Move-In/Move-Out Inspection & Condition Documentation Coordination (HSAKAOAI)

Keywords

• Property inspection software
• Inventory reporting software
• Property management SaaS
• AI inspection reporting
• Mobile property inspections

Headquarters

HQ city

York

HQ country

United Kingdom

HQ region

Europe

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Subscription Plans: TouchRight generates revenue through two subscription tiers: All Inclusive (portfolio-based pricing with unlimited reports, users, and devices) and Monthly Lite (limited reports with pay-per-use additional reports). Both plans include core dashboard features, professional branded reports, and account lifetime report storage.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

TouchRight Software provides a cloud-based property inspection and reporting platform consisting of a web dashboard for office management and native iOS/Android mobile apps for on-site inspections. The platform enables letting agents, property managers, and inventory clerks to plan, conduct, and share professional branded property reports, with AI-assisted photo descriptions, full offline mobile capability, and integrations into property management CRMs. Reports cover inventories, check-ins, check-outs, mid-term inspections, HMO checks, HHSRS assessments, and Legionella risk evaluations.

Product overview

TouchRight Software offers a unified property inspection platform consisting of a core cloud-based system with a web dashboard for office management and a native mobile app for on-site inspections. The platform is organized around property inspections and reporting, with Report Assist AI providing AI-powered photo descriptions and condition suggestions. The system includes template building tools for custom report designs, remote inspection capabilities for tenant self-service, scheduling and team management for workforce orchestration, tenant engagement and safety compliance features, and open API/integration capabilities connecting to CRM platforms (Alto, Reapit, agentOS, SME Professional, Acquaint CRM, Qube SLM) and maintenance systems (Fixflo, Signable). The platform offers 20+ report template types covering inventories, check-ins/outs, mid-term inspections, HMO, Legionella assessments, maintenance reports, and specialized inspections like HHSRS. Pricing tiers include Monthly Lite (10 GBP/month with 4 reports) and All Inclusive plans (25 GBP/month based on portfolio size with unlimited reports).

Differentiator

Problem solved

Functional benefit

Products and services

• TouchRight Property Inspection Platform Cloud-based SaaS property inspection platform combining a web dashboard for office management with native iOS/Android mobile apps for on-site inspections. Enables UK property professionals to plan, conduct, and share professional branded property reports, with offline working, AI-assisted photo descriptions, custom templates, digital signatures, scheduling, and integrations to property management CRMs and maintenance systems. Sold as All Inclusive and Monthly Lite subscription tiers.
• Report Assist AI AI-powered capability within the TouchRight platform that analyses inspection photos to generate professional descriptions and suggest condition ratings ('Good' through 'Requires attention'). Inspectors can review and edit every AI-generated line before it appears in the final report, providing a faster starting point for inspection documentation.
• AIIC Partnership Templates AIIC-approved inventory templates provided through a partnership with the Association of Independent Inventory Clerks, available to members via promotional codes. Templates meet agreed AIIC standards for professional inventory reports.

Quantifiable outcome

• 50% faster report completion compared to traditional paper methods
• +3 more outcomes

Named customers12 records

Segments5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability4 records

Feature8 records

Partnerships

Six partnerships are on record, tiered core.

• AltocoreTechnology or IntegrationTouchRight integrates with Alto's CRM system, syncing data between Alto's appointment functions and TouchRight's inspection and reporting tools. The integration streamlines property management workflows by eliminating double data entry.
• ReapitcoreTechnology or IntegrationIntegration with Reapit property management software allows property and tenant data to sync from Reapit into TouchRight, with completed inspection PDFs pushed back to Reapit automatically.
• FixflocoreTechnology or IntegrationRepair management integration allows inspectors to tag issues during inspections and push repair items directly into Fixflo's workflow with supporting photos and contractor details.
• agentOScoreTechnology or IntegrationIntegration with agentOS property management platform enables data sync and workflow automation for agents using the agentOS ecosystem.
• SME ProfessionalcoreTechnology or IntegrationCRM integration with SME Professional enables property data synchronization and report distribution within the SME Professional workflow.
• Association of Independent Inventory Clerks (AIIC)coreStrategic or Co-development PartnerTouchRight provides AIIC-approved inventory templates to clients with AIIC membership. The partnership includes promotional codes for AIIC members to access specialized templates. AIIC promotes TouchRight through its training courses and member resources.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Inventory Base: UK-based property inspection and inventory reporting software serving letting agents, landlords, and inventory clerks. Closely comparable product offering, target customers, and UK compliance focus.
• Reportable: UK property inspection and reporting app for letting agents and property managers. Competes head-to-head in the same SMB letting-agent segment with mobile-first inspection workflows.
• NoLetDown: UK-focused letting agent software with property inspection and compliance features. Targets the same SMB letting agent and landlord customer base with overlapping workflow tools.

Broad incumbents

• Reapit: Major UK estate agent and property CRM platform. While broader in scope, Reapit integrates with TouchRight and offers overlapping property management functionality, making it both a partner and a potential competitive incumbent.
• MRI Software: Global property and real estate software provider whose Qube SLM product integrates with TouchRight. Operates across a much broader portfolio but overlaps in UK property management workflows.
• Expert Agent: UK estate and letting agent CRM with inspection and workflow features. Comparable in serving UK letting agents but as part of a wider sales/lettings platform rather than a specialist inspection tool.

Emerging players

• Arthur Online: UK property management software for letting agents and landlords with inspection-related workflows. Niche UK competitor with overlapping customer segments but a less inspection-specialised focus.

Others

• Plentific: UK repairs and maintenance platform that previously acquired TouchRight (May 2024) before divesting it in May 2025. Operates in an adjacent workflow (property maintenance) and integrates with TouchRight.
• Fixflo: UK property maintenance and repair management software that integrates directly with TouchRight inspections. Functions as a complementary ecosystem partner rather than a direct inspection-reporting competitor.
• PayProp: UK-focused rental payment and property management platform serving letting agents. An adjacent ecosystem player rather than a direct inspection competitor, but operating in the same UK lettings workflow.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/TR_Software
• Facebookfacebook.com/TouchRightSoftware
• LinkedInlinkedin.com/company/3028156

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TouchRight Software